Connells
3.6/5, 1782 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

Contact Us

Latest Reviews

 View all Reviews 1782
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
2nd Nov 2024
reviewed by 'James'
“Fantastic service by Connells yesterday. The team squeezed in three additional viewings when they realised we had traveled 3 hours to ......”
31st Oct 2024
reviewed by 'Zaman'
“Very bad service don't waste your time promising you everything but not providing any information or services absolutely waste of ......”
26th Oct 2024
reviewed by 'Reshan De Alwis'
“Connells made the property-buying process a breeze. Denis, our agent, was professional, attentive, and always willing to go the extra ......”
26th Oct 2024
reviewed by 'Sam C'
“Emma, Sam and Richard were amazing in helping me get my first house purchase across the line. They were there ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 63 251 156 362 87 159 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA RICS Move With Us
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“DisappointedDid not get the kind of service ......”

Share on :
Jul 30,2022
Minithumbdown
By: 'Jones'
Jul 30,2022
0 people found
this helpful
Disappointed Did not get the kind of service or experience a we had hoped for from a large high street name agent...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Would not recommend...”

Share on :
Jul 28,2022
Minithumbdown
By: 'SJ Beddington'
Jul 28,2022
0 people found
this helpful
A month after having someone round for a valuation - we have had nothing in writing. Two local estate agents who came the following day emailed us back within hours and the valuations from both were much more professional and thorough. We have chased Connells ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Connells are very professional and organised.......”

Share on :
Jul 27,2022
Minithumbup
claim your profile
Shane
By: 'J Frost'
Jul 27,2022
0 people found
this helpful
Connells are very professional and organised. Someone is always available to help when you need to contact the office. Shane helped me arrange a mortgage very swiftly and Tracey was very friendly and knowledgeable when showing me around the property. I wouldn’t hesitate to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Absolutely DISCUSTING vile rudeness and gener......”

Share on :
Jul 27,2022
Minithumbdown
claim your profile
Carol
By: 'Foxtrot'
Jul 27,2022
0 people found
this helpful
Absolutely DISCUSTING vile rudeness and general unprofessional behaviour from Emily right from the start unhelpful giving looks and never called back when she was suppose to . Showing general disinterest in my documentation. Absolutely vile she was . Carol and Sam both rude . This harborne connells never ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service would not hesitate to recommend...”

Share on :
Jul 26,2022
Minithumbup
claim your profile
Jade,
By: 'Tanya'
Jul 26,2022
0 people found
this helpful
All the staff at Connells couldn't have been more kind and helpful throughout the process, from the valuation of the property to the completion of the sale. They kept us up to date with the progress of the sale of our mums house and well ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I couldn't be happier with the guys at Connel......”

Share on :
Jul 18,2022
Minithumbup
By: 'Gemma'
Jul 18,2022
0 people found
this helpful
I couldn't be happier with the guys at Connells Eastleigh! Communication was brilliant sold my property in less than a week and extremely helpful!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great Service...”

Share on :
Jul 13,2022
Minithumbup
By: 'SarahM'
Jul 13,2022
0 people found
this helpful
The staff have been so easy to deal with while we went through the process of renting out our property. Always quick to contact and if a particular member of the team wasn't available to speak with someone always helped us with any queries or ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“very unsatisfied customer...”

Share on :
Jul 13,2022
Minithumbdown
By: '😡😡😡😡'
Jul 13,2022
0 people found
this helpful
Oh dear oh dear.. What a shambles this lot are(Bedford Branch) * Got property Description wrong Got dates wrong Did not call when they said they would Arranged viewings with buyers and then sent txt & emails to say that, no calls to vendor first to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Pants...”

Share on :
Jul 09,2022
Minithumbdown
By: 'Paul'
Jul 09,2022
1 people found
this helpful
Rubbish for selling. I'm a buyer looking to get a new place and they will not take viewings unless you see their mortgage advisor first. Their hard sell is that having an appointment with them will put me in a good position, basically implied they ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Frustrating...”

Share on :
Jul 02,2022
Minithumbdown
By: 'Catherine Jones'
Jul 02,2022
0 people found
this helpful
Currently in the process of selling with Connells. Accepted an offer on 16th March with a first-time buyer ("it'll be much simpler, quicker, etc etc") We weren't informed that the buyers bank had taken TWO MONTHS to send back their survey results - then had ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Connells were quick and efficient and made th......”

Share on :
Jun 30,2022
Minithumbup
By: 'Catts'
Jun 30,2022
0 people found
this helpful
Connells were quick and efficient and made the process of getting a tenant and getting them in straightforward. Useful tenant-find service....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Absolutely shocking...”

Share on :
Jun 28,2022
Minithumbdown
By: 'Jason'
Jun 28,2022
2 people found
this helpful
Absolutely shocking customer service. Firstly, trying to get someone to answer the telephone at Connells, Wednesbury is a mammoth task. I recently saw a property for sale with the Wednesbury branch on Rightmove, so called them Twice through the Rightmove number but no one answered. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Incredibly impressive customer service...”

Share on :
Jun 23,2022
Minithumbup
claim your profile
Petra
By: 'Ryan Morrison'
Jun 23,2022
0 people found
this helpful
We had a complex rental arrangement and Sophie and the rental team were incredibly helpful with exceptional levels of service. They provided regular feedback and information at every step of the journey....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Cannot fault the service at all. Georgia is f......”

Share on :
Jun 18,2022
Minithumbup
claim your profile
Georgia
By: 'Shelley'
Jun 18,2022
0 people found
this helpful
Cannot fault the service at all. Georgia is fantastic, from the start so helpful and made me feel at ease and confident with the process....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This company is an utter shambles , as soon a......”

Share on :
Jun 18,2022
Minithumbdown
By: 'Jeff'
Jun 18,2022
0 people found
this helpful
This company is an utter shambles , as soon as they get your details the spam is relentless. Make appointments and cancel or change at the last minute. Avoid at all costs ....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“An absolute joke of a company, there is no one ......”

Share on :
Jun 10,2022
Minithumbdown
By: 'Ashford'
Jun 10,2022
0 people found
this helpful
An absolute joke of a company, there is no one point of contact depending on what the issue is financial, property management, general information, legal agreements and none of them talk to each other. Whilst branch managers try their best they are working with one ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Robbie Pearson
Jun 10, 2022
View all comments (1)
Dear Mr Holiday, I am sorry to hear that you have not had a good experience with Connells. Can you please contact me to discuss this further so that I can direct your comments to the right person. [email protected] ...

“Purchasing a property...”

Share on :
May 30,2022
Minithumbdown
claim your profile
Kennedy
By: 'Danielle B'
May 30,2022
0 people found
this helpful
This is the second time I have used Connells. This time to purchase a property. I have put 4 stars as we haven't yet completed but they have provided a great service to us so far . Kennedy initially arranged the viewing of the property this was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Well organized team which got the sale done. ......”

Share on :
May 26,2022
Minithumbup
claim your profile
Robert
By: 'Ranjana'
May 26,2022
0 people found
this helpful
Well organized team which got the sale done. Happy with the service. Best of luck to the agents involved in our sale...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Easily the best estate agents I’ve worked wit......”

Share on :
May 25,2022
Minithumbup
claim your profile
Georgia
By: 'Sam'
May 25,2022
0 people found
this helpful
Easily the best estate agents I’ve worked with in the whole of Ashford, police, respectful, timely and helpful - we’ve had very bad experiences with other agents but Georgia really helped us out with everything we needed...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“100 percent satisfied with everything the tea......”

Share on :
May 21,2022
Minithumbup
claim your profile
Ross
By: 'Owen'
May 21,2022
0 people found
this helpful
100 percent satisfied with everything the team have done for us nothing was too much trouble and always kept us informed of the progress . Ross is a gentleman and deals with the customers professionally. Thank you to the team but big thank you to Nikki as ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Awful awful awful!...”

Share on :
May 09,2022
Minithumbdown
By: 'Greta Manione'
May 09,2022
1 people found
this helpful
Awful This company is just an embarrassment!!!! Absolutely ridiculous and pathetic how they treat people. Just ignoring every single company value. Even the complaint office has no idea how to sort out things and is just pointless. Constantly keep telling an untruth, making errors, breaching ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thankyou to Cameron at connells letting team...”

Share on :
May 09,2022
Minithumbup
claim your profile
Cameron
By: 'Nisa'
May 09,2022
0 people found
this helpful
The letting side of connells Hereford was amazing services. All pressure trying to sort out the renting of our new home was took off us. Thankyou to Cameron and Jake for all your help. It is very much appreciated. We love our new home!!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional service all round....”

Share on :
May 09,2022
Minithumbup
claim your profile
Katie
By: 'Kathryn C'
May 09,2022
0 people found
this helpful
Professional service all round. Everyone I dealt with was helpful and understanding during the stresses of selling and buying my ' homes'; in particular Katie W who was already ready to appease me and help with whatever was asked of her! The mortgage service department, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Whole new team...”

Share on :
May 06,2022
Minithumbup
By: 'Andrew'
May 06,2022
0 people found
this helpful
Whole new team… bought house from Conells yrs ago and was ok. decided to sell with them now because of good fees. Very impressed. They are turning it around in there well done...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Friendly sales and lettings team clearly work......”

Share on :
May 06,2022
Minithumbup
By: 'Ben'
May 06,2022
0 people found
this helpful
Friendly sales and lettings team clearly work as one and not separate like I have seen in the past…. All will pass messages across and liaise with each other for vendor and buyer...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Letting my property for 5 years never a probl......”

Share on :
May 06,2022
Minithumbup
By: 'Krm'
May 06,2022
0 people found
this helpful
Letting my property for 5 years never a problem. Always responsive and nothing to much of a problem. Always easy to work with...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Many thanks to Aaron and Ruben at the Warwick......”

Share on :
May 04,2022
Minithumbup
claim your profile
Rubel
By: 'Tracy'
May 04,2022
0 people found
this helpful
Many thanks to Aaron and Ruben at the Warwick branch. Excellent service and support.They got us the price we needed to so we could get our dream home....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Worst estate agents in Coventry ?Phoned up a......”

Share on :
May 01,2022
Minithumbdown
By: 'Doug'
May 01,2022
1 people found
this helpful
Worst estate agents in Coventry ? Phoned up about a property that was advertised as “ price on application” After 5 attempts nobody answered the phone! Tried ringing the letting side. They took down my number and would get somebody to ring me back. That was five days ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“After viewing the property and having our off......”

Share on :
Apr 29,2022
Minithumbup
claim your profile
Tracy
By: 'Jerry Winder'
Apr 29,2022
0 people found
this helpful
After viewing the property and having our offer accepted my wife still hadn't seen the property. It was important that her viewing went without a hitch as we were travelling 150 from South West Wales just for this purpose. Tracy Tremeer was happy to come in ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Unprofessional - As an experienced property i......”

Share on :
Apr 29,2022
Minithumbdown
claim your profile
Tyler
By: 'shaun'
Apr 29,2022
1 people found
this helpful
Unprofessional - As an experienced property investor with an ever expanding portfolio, I placed a very good offer on a property requiring modernisation. My offer could not be progressed and would not be passed to the seller until I had visited their in-house mortgage advisor ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn