Connells
3.6/5, 1786 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

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Latest Reviews

 View all Reviews 1786
18th Dec 2024
reviewed by 'Amy'
“James and Sam have been fantastic, really enthusiastic and great for getting 12 viewings booked in just three days. Both were ......”
17th Dec 2024
reviewed by 'Olivia Walker'
“Amazing service. James was so helpful throughout our property search’s, we are first time buyers so the process can ......”
11th Dec 2024
reviewed by 'Anicet'
“CONNELLS ABINGDONWorst estates agency ever and poorly behaved managing. DO NOT TRUST, either for selling or buying a property.I ......”
11th Dec 2024
reviewed by 'Rizwan'
“Dan Flowers has been incredibly helpful in securing a great mortgage for me. His expertise and dedication were evident throughout ......”
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 64 251 156 363 87 161 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Estate agents
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Latest Properties

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Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“They didn't sell it - Taylors did - much more ......”

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Sep 07,2009
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By: 'Mikky'
Sep 07,2009
4 people found
this helpful
They didn't sell it - Taylors did - much more professional and on the ball. Connells are asleep...
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By: firstimer
Jul 12, 2010
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I have been trying to deal with Connells over the last few weeks, and had some "trouble", so have done some digging among friends who have moved recently. The one story that crops up every time is "Connells are crap, used Taylors in the end". ...

“Appalling service, a real pack of miss information. Valued the ......”

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Aug 30,2009
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By: 'dookie'
Aug 30,2009
2 people found
this helpful
Appalling service, a real pack of miss information. Valued the property then as soon as we had signed told us we had too high an expectation on the price.. You must be joking!!! Never contacted us from one week to the next. Demanded not to ...
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“Reading through the reviews on here it seems only to ......”

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Aug 20,2009
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By: 'michaelnkaren'
Aug 20,2009
3 people found
this helpful
Reading through the reviews on here it seems only to clear that Connels are only interested in making sales and not the customers needs or wants. We to had their mortgage advisor pushing us to take out a mortgage with them, even after they knew ...
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“In the past few weeks I have had an almost ......”

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Aug 12,2009
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By: 'persie1'
Aug 12,2009
3 people found
this helpful
In the past few weeks I have had an almost identical experience as DLT comment dated 21 Feb 09 below. I am cash buyer and is all they were interested in was selling me finance. I had to tell them 3 times I did not require it. When ...
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“The worst estate agent I have ever come across. Value ......”

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Jul 29,2009
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By: 'Gooner78'
Jul 29,2009
4 people found
this helpful
The worst estate agent I have ever come across. Value the house at one price. Advise you to put it up at another price and then get potential buyers who cannot even afford the list price. Came in with a potential buyer only to leave ...
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“Very poor service never kept in touch for months until ......”

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Jul 28,2009
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By: 'stan'
Jul 28,2009
4 people found
this helpful
Very poor service never kept in touch for months until i had to phone them. Sale took 20 weeks to complete. Extremely rude on the phone when I got in touch even though I am the customer. I had to deal with my purchase agent as ...
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“We purchased a buy to let property through Connells Wolverhampton. ......”

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Jul 21,2009
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By: 'wolves'
Jul 21,2009
0 people found
this helpful
We purchased a buy to let property through Connells Wolverhampton. The staff we dealt with were extremely helpful. They kept us more informed than our solicitor. Nothing was too much trouble. Have viewed property through them since and have received the same good customer service....
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“Lies, lies, lies. They agree one thing and then do ......”

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Jun 29,2009
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By: 'IsIt2Much2Ask'
Jun 29,2009
6 people found
this helpful
Lies, lies, lies. They agree one thing and then do another. Agree fees, then charge something else. Bad communications, mixed messages. Terrible - avoid at all costs....
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“Basingtoke - Absolutely awful, had to chace for a month ......”

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Jun 25,2009
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By: 'carrietwick'
Jun 25,2009
2 people found
this helpful
Basingtoke - Absolutely awful, had to chace for a month to find out why it wasn't on Right Move. Only half a dozen viewings at the most in one year, they kept asking to reduce the price (even though it was reasonable), dropped by ...
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“Ref Connells Wolverhampton.My partner and I recently put an ......”

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Feb 21,2009
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By: 'DLT'
Feb 21,2009
2 people found
this helpful
Ref Connells Wolverhampton. My partner and I recently put an offer in on a house through Connells - After having our initial offer refused we were told that another party were interested and it would be the first to come back with an offer of ...
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By: IsIt2Much2Ask
Jul 01, 2009
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Waited 2 weeks for a board, 2 weeks for a brochure which had to be re written, no choice of photos. We were constantly harrassed. Staff totally unhelpful, only intersted in their side of the deal. They own the recommended solicitors so you don't even have independent legal advice. Overcharged for morgage advice. Just a terrible experience I wouldn't want anyone else to go through. Avoid at all costs. ...

“Based on their acceptance of our offer, we went to ......”

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Jan 24,2009
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By: 'potential'
Jan 24,2009
5 people found
this helpful
Based on their acceptance of our offer, we went to apply for mortgage the second day. Mortgage has been approved. They told us that seller is pulling out the acceptance because we choose not to use their mortgage advisor. Playing tricks all the time, really ...
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“We have recently put our house with them, and went ......”

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Aug 26,2008
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By: 'Teddy'
Aug 26,2008
3 people found
this helpful
We have recently put our house with them, and went to visit the property over the week-end, only to find the front door unlocked, anyone could have gone in, and done irreparable damage, what made it worse they have denied being in the house, so ...
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“Tried selling with this agent once. They didn't get many ......”

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Apr 23,2008
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By: 'loopylill'
Apr 23,2008
3 people found
this helpful
Tried selling with this agent once. They didn't get many viewing and just kept trying to lower the price until a buyer came along. Didn't get any phone calls as promised and eventually we went with another agent and sold our house in 3 weeks. Conned ...
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“Absolutely 10/10 all round start to finish. Connells Coventry were fantastic....”

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Feb 25,2008
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By: 'Covboy!'
Feb 25,2008
0 people found
this helpful
Absolutely 10/10 all round start to finish. Connells Coventry were fantastic....
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“Getting a viewing appointment is so hard! I phoned the ......”

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Jun 22,2007
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By: 'achick'
Jun 22,2007
2 people found
this helpful
Getting a viewing appointment is so hard! I phoned the Swindon North branch a few times when we wanted to see a house in their books. They promised they would call back and confirm the viewing but they NEVER did, I had to chase them ...
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By: achick
Jun 26, 2007
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Just to add, they are the only agent that never called us and asked for our feedback. Poor vendors who use them. ...

“Our house only went in the paper once every month ......”

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Oct 05,2006
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By: 'cazbarfeatures'
Oct 05,2006
2 people found
this helpful
Our house only went in the paper once every month whereas some estate agents post their properties weekly. Connells Estate Agents seem to give up on you after a couple of months. I should like to reiterate the point that their feedback was very poor, ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



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