One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.show more
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.
“Negative experience from start to finish. I c......”
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1 Star Review
Oct 30,2022
Toni
By:
'Michael'
Oct 30,2022
Branch: Leicester, 22-24 Halford Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE11
Branch: Leicester, 22-24 Halford Street
Lettings (as a Tenant)
Postcode: LE11
1people found this helpful
Negative experience from start to finish. I called many times to constructively solve the issues without conflict. Worked with Toni who never called back or replied to emails and because of her lack of communication I was left homeless for a week due to an ... read full review
Branch: Harrow, 182 Station Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: HA7
Branch: Harrow, 182 Station Road
Lettings (as a Landlord)
Postcode: HA7
0people found this helpful
Great service received from Mari Metrama in dealing with my rental property. Very quick to respond and extremely helpful in solving all problems. Thank you Mari.... read full review
Branch: Cambourne, Unit 2, Caxton House, Broad Street
Services: Sales (as a Vendor)
Sold price: £248000 Would you recommend?: Yes
Postcode: CB23
Branch: Cambourne, Unit 2, Caxton House, Broad Street
Sales (as a Vendor)
Sold price: £248000 Postcode: CB23
0people found this helpful
A good team very proactive throughout the sales process, not just finding a purchaser but working hard with the solicitors to get the whole deal over the line. A pleasure to work with.... read full review
Branch: Leamington Spa, 7\\\/8 Euston Place
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CV32
Branch: Leamington Spa, 7\\\/8 Euston Place
Sales (as a Buyer)
Postcode: CV32
0people found this helpful
We finally did it!!
We would like to thank Lucy as she has been really helpful and understanding to us. Our buying process has been quite long and we have faced so many difficulties with the solicitors. However, Lucy was always there for us. She ... read full review
“Excellent customer service from Jess & Andrew......”
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4 Star Review
Oct 18,2022
Jessica
By:
'Mr Watts'
Oct 18,2022
Branch: Oldbury, 70-76 Birmingham Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B69
Branch: Oldbury, 70-76 Birmingham Street
Lettings (as a Tenant)
Postcode: B69
0people found this helpful
Excellent customer service from Jess & Andrew on the lettings team. Very fast in finding me the property I was looking for. Great communication and patience.... read full review
Branch: Worcester, 3 Foregate Street
Services: Lettings (as a Landlord)
Rent PCM: £725 Would you recommend?: Yes
Postcode: WR1
Branch: Worcester, 3 Foregate Street
Lettings (as a Landlord)
Rent PCM: £725 Postcode: WR1
0people found this helpful
Connells have been letting my properties for the last few years. I find the team quick to respond, helpful and efficient. I have rarely had more than a couple of days between tenancies unless I requested time to decorate before a new tenancy began. My ... read full review
“Once again at the 11th hour Anthony Callega f......”
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5 Star Review
Sep 30,2022
Anthony
By:
'Naveen'
Sep 30,2022
Branch: Weymouth, 84 St Thomas Street
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: B92
Branch: Weymouth, 84 St Thomas Street
They arranged our mortgage
Postcode: B92
0people found this helpful
Once again at the 11th hour Anthony Callega from the mortage team went beyond his call for duty to work to secure us a mortage just as the banking crisis broke a few days ago. I know he was stressed but he remained professional and ... read full review
“They never pick up the phone. Most of the tim......”
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2 Star Review
Sep 27,2022
By:
'Jagdish'
Sep 27,2022
Branch: Leicester, 22-24 Halford Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LE2
Branch: Leicester, 22-24 Halford Street
Sales (Prospective customer)
Postcode: LE2
1people found this helpful
They never pick up the phone. Most of the time it goes to answer machine. If people are going to make an offer or want to ask something, I think they will give up. They need more staff... read full review
Branch: Birmingham, 907 Walsall Road
Services: I sold a property using them
Would you recommend?: No
Postcode: B43
Branch: Birmingham, 907 Walsall Road
I sold a property using them
Postcode: B43
0people found this helpful
If there was a -0 or less sold my house 2 times both fell through green and co sold it as needed it gone as connells great barr had waisted 5 months 1 year on connells solicitors are now takeing me to court for there fee 2400 due to ... read full review
Branch: St Budeaux, 15 Victoria Road
Services: I sold a property using them
Would you recommend?: No
Postcode: PL5
Branch: St Budeaux, 15 Victoria Road
I sold a property using them
Postcode: PL5
0people found this helpful
Awful!! Unprofessional, untruthful, unreliable. Discloses personal information. Avoid telling you your in a six month contract. Avoid at all costs!!!... read full review
“Total lack of communication would not let fro......”
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1 Star Review
Aug 25,2022
By:
'Jacqueline'
Aug 25,2022
Branch: Kingswood, 1 Regent Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BS37
Branch: Kingswood, 1 Regent Street
Lettings (Prospective customer)
Postcode: BS37
1people found this helpful
Total lack of communication would not let from these!
Is it so hard to make a phone call couldn't tell us we were not successful in the let we viewed had to find out with the picture plastered with let agreed... read full review
“*UPDATED. Our agent called us to apologise about what had ......”
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3 Star Review
Aug 18,2022
By:
'leonora'
Aug 18,2022
Branch: Oxford, 1\\\/2 Bank Court Chambers, 60 Between Towns Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: OX2
Branch: Oxford, 1\\\/2 Bank Court Chambers, 60 Between Towns Road
Sales (as a Buyer)
Postcode: OX2
0people found this helpful
*UPDATED. Our agent called us to apologise about what had happened and we really appreciated this. She also offered to give us another viewing before we move in*
Beyond bad. Had our first viewing of our flat we brought off plan and the estate agent ... read full review
Buyers beware!! Connels is full of con men and women. They will take your money and deliver absolutely nothing! A big waste of time.
I would give them absolutely zero stars but I have to click one to write my review!
I spent a lot ... read full review
Branch: Canterbury, 77 Castle Street
Services: Sales (as a Buyer)
Sold price: £300000 Would you recommend?: Yes
Postcode: CT1
Branch: Canterbury, 77 Castle Street
Sales (as a Buyer)
Sold price: £300000 Postcode: CT1
0people found this helpful
We have recently purchased a property through Connells in Canterbury. The process seemed to take a fairly long time but towards the end, we had the pleasure of meeting Tegan Shilito. Tegan is relatively new to the profession but she did Connells proud. She was ... read full review
“Absolutly never again over a month after vaca......”
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1 Star Review
Aug 08,2022
Joe
By:
'Very anniyed'
Aug 08,2022
Branch: Oadby, 78b The Parade
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE2
Branch: Oadby, 78b The Parade
Lettings (as a Tenant)
Postcode: LE2
2people found this helpful
Absolutly never again over a month after vacating and making an agreement with landlord we are still getting yhe run around for my bond
JOE RILEY is an absolute idiot to deal with and if was my employee would be gone in a heart beat... read full review
A month after having someone round for a valuation - we have had nothing in writing. Two local estate agents who came the following day emailed us back within hours and the valuations from both were much more professional and thorough.
We have chased Connells ... read full review
“Connells are very professional and organised.......”
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5 Star Review
Jul 27,2022
Shane
By:
'J Frost'
Jul 27,2022
Branch: Exeter, 8\\\/9 South Street
Services: Sales (as a Buyer)
Sold price: £450000 Would you recommend?: Yes
Postcode: EX2
Branch: Exeter, 8\\\/9 South Street
Sales (as a Buyer)
Sold price: £450000 Postcode: EX2
0people found this helpful
Connells are very professional and organised. Someone is always available to help when you need to contact the office. Shane helped me arrange a mortgage very swiftly and Tracey was very friendly and knowledgeable when showing me around the property. I wouldn’t hesitate to ... read full review
“Absolutely DISCUSTING vile rudeness and gener......”
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1 Star Review
Jul 27,2022
Carol
By:
'Foxtrot'
Jul 27,2022
Branch: Birmingham, 158 High Street
Services: I bought a new property
Sold price: £300000 Would you recommend?: No
Postcode: ML3
Branch: Birmingham, 158 High Street
I bought a new property
Sold price: £300000 Postcode: ML3
0people found this helpful
Absolutely DISCUSTING vile rudeness and general unprofessional behaviour from Emily right from the start unhelpful giving looks and never called back when she was suppose to . Showing general disinterest in my documentation. Absolutely vile she was . Carol and Sam both rude . This harborne connells never ... read full review
“Excellent service would not hesitate to recommend...”
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5 Star Review
Jul 26,2022
Jade,
By:
'Tanya'
Jul 26,2022
Branch: Kingsthorpe, 87 Harborough Road
Services: Sales (as a Vendor)
Sold price: £265000 Would you recommend?: Yes
Postcode: NN2
Branch: Kingsthorpe, 87 Harborough Road
Sales (as a Vendor)
Sold price: £265000 Postcode: NN2
0people found this helpful
All the staff at Connells couldn't have been more kind and helpful throughout the process, from the valuation of the property to the completion of the sale. They kept us up to date with the progress of the sale of our mums house and well ... read full review
“I couldn't be happier with the guys at Connel......”
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5 Star Review
Jul 18,2022
By:
'Gemma'
Jul 18,2022
Branch: Eastleigh, 19 Market Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S0
Branch: Eastleigh, 19 Market Street
Lettings (as a Landlord)
Postcode: S0
0people found this helpful
I couldn't be happier with the guys at Connells Eastleigh! Communication was brilliant sold my property in less than a week and extremely helpful!... read full review
The staff have been so easy to deal with while we went through the process of renting out our property.
Always quick to contact and if a particular member of the team wasn't available to speak with someone always helped us with any queries or ... read full review
Oh dear oh dear..
What a shambles this lot are(Bedford Branch)
*
Got property Description wrong
Got dates wrong
Did not call when they said they would
Arranged viewings with buyers and then sent txt & emails to say that, no calls to vendor first to ... read full review
Branch: Kingswood, 1 Regent Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BS16
Branch: Kingswood, 1 Regent Street
Sales (Prospective customer)
Postcode: BS16
1people found this helpful
Rubbish for selling. I'm a buyer looking to get a new place and they will not take viewings unless you see their mortgage advisor first. Their hard sell is that having an appointment with them will put me in a good position, basically implied they ... read full review
Branch: Rugby, 25 Regent Street
Services: Sales (as a Vendor)
Sold price: £220000 Would you recommend?: No
Postcode: CV21
Branch: Rugby, 25 Regent Street
Sales (as a Vendor)
Sold price: £220000 Postcode: CV21
0people found this helpful
Currently in the process of selling with Connells. Accepted an offer on 16th March with a first-time buyer ("it'll be much simpler, quicker, etc etc") We weren't informed that the buyers bank had taken TWO MONTHS to send back their survey results - then had ... read full review
Connells were quick and efficient and made the process of getting a tenant and getting them in straightforward. Useful tenant-find service.... read full review
Absolutely shocking customer service.
Firstly, trying to get someone to answer the telephone at Connells, Wednesbury is a mammoth task.
I recently saw a property for sale with the Wednesbury branch on Rightmove, so called them Twice through the Rightmove number but no one answered. ... read full review
We had a complex rental arrangement and Sophie and the rental team were incredibly helpful with exceptional levels of service. They provided regular feedback and information at every step of the journey.... read full review
“Cannot fault the service at all. Georgia is f......”
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5 Star Review
Jun 18,2022
Georgia
By:
'Shelley'
Jun 18,2022
Branch: Ashford, 3 Moatfield Meadow, Park Farm
Services: Lettings (as a Tenant)
Rent PCM: £1900 Would you recommend?: Yes
Postcode: TN25
Branch: Ashford, 3 Moatfield Meadow, Park Farm
Lettings (as a Tenant)
Rent PCM: £1900 Postcode: TN25
0people found this helpful
Cannot fault the service at all. Georgia is fantastic, from the start so helpful and made me feel at ease and confident with the process.... read full review
“This company is an utter shambles , as soon a......”
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1 Star Review
Jun 18,2022
By:
'Jeff'
Jun 18,2022
Branch: Hinckley, 88 Castle Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LE10
Branch: Hinckley, 88 Castle Street
Sales (Prospective customer)
Postcode: LE10
0people found this helpful
This company is an utter shambles , as soon as they get your details the spam is relentless.
Make appointments and cancel or change at the last minute.
Avoid at all costs .... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.