Connells
3.6/5, 1782 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 63 251 156 362 87 159 50 116 261
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“I’m very disappointed with there service it’s......”

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Nov 30,2022
Minithumbdown
By: 'Surinder singh'
Nov 30,2022
1 people found
this helpful
I’m very disappointed with there service it’s gonna be a year I was waiting for my mortgage application but today they told me over hands up now you can do your own broker I was like what the hell i was waiting a ...
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“Horrendous experience with connells longwell ......”

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Nov 30,2022
Minithumbdown
By: 'No'
Nov 30,2022
0 people found
this helpful
Horrendous experience with connells longwell green. After a member of thier staff entered the property items of huge sentimental value went 'missing'. Very untrustworthy. AVOID...
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“Very good to deal with Harry Saunders -Irish ......”

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Nov 29,2022
Minithumbup
Harry
By: 'Maria'
Nov 29,2022
0 people found
this helpful
Very good to deal with Harry Saunders -Irish was a pleasure to deal with would recommend to anyone sold our house very quickly....
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By: Jenny Mansell
Dec 01, 2022
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Thank you for your kind words and good luck for the future. ...

“This agent is one of the best in the industry......”

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Nov 29,2022
Minithumbup
Kamal
By: 'Tony'
Nov 29,2022
0 people found
this helpful
This agent is one of the best in the industry. A combination of dependable staff members (Kamal) and use of technology makes them unique and efficient. I am very satisfied with their services end-to-end....
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“Outstanding service...”

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Nov 28,2022
Minithumbup
Pawan
By: 'Mo Abusef'
Nov 28,2022
0 people found
this helpful
Pawan Aggarwall went the extra mile to make this process easy and as smooth as possible. Pawan helped us finding the best mortgage deal on the market, completed all the associated forms and responded to all queries promptly. Highly recommended....
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“Brilliant service from Connells. We have jus......”

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Nov 28,2022
Minithumbup
Holly
By: 'Dionne'
Nov 28,2022
0 people found
this helpful
Brilliant service from Connells. We have just brought our first house and the staff team at connells Wolverhampton branch have helped to make the progress as quick and smooth as possible. Holly is a great asset to the team and always gives quick and reliable ...
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“I just rent my new home with the help from Ni......”

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Nov 24,2022
Minithumbup
Nikki
By: 'Nadia Graca'
Nov 24,2022
0 people found
this helpful
I just rent my new home with the help from Nikki and Tatas i really appreciate all the help i love the house 🥰👌🏽🥂 thank you very much 😁😁...
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“Piss poor....”

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Nov 18,2022
Minithumbdown
Graham
By: 'Hong'
Nov 18,2022
0 people found
this helpful
Piss poor. Was keeping to buy a flat on Sloane House which was supposed to be completed in August. Put in a deposit and had an agreement for the mortgage. Was chased continuously by Graham for the mortgage as if the property was going to ...
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“I have been very satisfied with Connell’s Bea......”

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Nov 17,2022
Minithumbup
Parminder
By: 'Dimitra'
Nov 17,2022
0 people found
this helpful
I have been very satisfied with Connell’s Bearwood and especially Parminder. She has been very accommodating, helpful on every occasion and always willing to walk the extra mile. A person you can rely on to do the best for her customers. Particular thanks to ...
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“Abigail 110% 5 stars not enoughThe most help......”

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Nov 15,2022
Minithumbup
Abigail
By: 'Michael & Namaoy keyes'
Nov 15,2022
0 people found
this helpful
Abigail 110% 5 stars not enough The most helpful person that could of been involved with our entire house purchase. always there to talk always chasing errant convayancing lawer. just the most supportive helpful person you could wish for. Thankyou so much Abigail...
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“We are first time buyers, Connells supported......”

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Nov 15,2022
Minithumbup
Wendy
By: 'Oriyomi'
Nov 15,2022
0 people found
this helpful
We are first time buyers, Connells supported us to get a property that we love, and helped us through negotiations, mortgage application and conveyancing process. We are very happy with the support and services provided by Connells staffs so far. Will be back to give ...
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“We are first time buyers we were disappointed......”

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Nov 14,2022
Minithumbup
Emma
By: 'Antonette'
Nov 14,2022
0 people found
this helpful
We are first time buyers we were disappointed by our solicitor but with help of Emma Vickers, she tried her very best to support us and give us advice and reassurance. Without her we could have given up. Thank so much Emma, continue to help ...
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“We had a fantastic experience working with "C......”

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Nov 08,2022
Minithumbup
Alicia
By: 'Anzelika Liepinskiene'
Nov 08,2022
0 people found
this helpful
We had a fantastic experience working with "Connells" while in the process of purchasing our first home. Alicia was fantastic and she went the extra mile to ensure everything was smooth for us. Would definitely recommend to anyone who's looking to buy a property! The ...
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“Kamal at the Dudley branch was really a great......”

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Nov 06,2022
Minithumbup
Kamal
By: 'Adejoh'
Nov 06,2022
0 people found
this helpful
Kamal at the Dudley branch was really a great help during my letting process. He never stopped calling to give updates on the progress of my application. More so, he was always willing to answer all my questions, even those one may consider to be ...
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“Great Service!...”

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Nov 04,2022
Minithumbup
By: 'Delyana'
Nov 04,2022
0 people found
this helpful
We were so lucky to have Connells as our Estate Agent for the last 5 years! I cannot recommend them enough for all their great work in communicating things between us and the landlord, working diligently to fix repairs, etc. Zoe Wannerton was our main POC ...
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“Negative experience from start to finish. I c......”

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Oct 30,2022
Minithumbdown
Toni
By: 'Michael'
Oct 30,2022
1 people found
this helpful
Negative experience from start to finish. I called many times to constructively solve the issues without conflict. Worked with Toni who never called back or replied to emails and because of her lack of communication I was left homeless for a week due to an ...
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“Great service received from Mari Metrama...”

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Oct 24,2022
Minithumbdown
Mari
By: 'Elizabeth Brown'
Oct 24,2022
0 people found
this helpful
Great service received from Mari Metrama in dealing with my rental property. Very quick to respond and extremely helpful in solving all problems. Thank you Mari....
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“A very good team...”

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Oct 20,2022
Minithumbup
By: 'Guy'
Oct 20,2022
0 people found
this helpful
A good team very proactive throughout the sales process, not just finding a purchaser but working hard with the solicitors to get the whole deal over the line. A pleasure to work with....
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“Thank you Lucy...”

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Oct 18,2022
Minithumbup
lucy
By: 'Marta'
Oct 18,2022
0 people found
this helpful
We finally did it!! We would like to thank Lucy as she has been really helpful and understanding to us. Our buying process has been quite long and we have faced so many difficulties with the solicitors. However, Lucy was always there for us. She ...
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“Excellent customer service from Jess & Andrew......”

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Oct 18,2022
Minithumbup
Jessica
By: 'Mr Watts'
Oct 18,2022
0 people found
this helpful
Excellent customer service from Jess & Andrew on the lettings team. Very fast in finding me the property I was looking for. Great communication and patience....
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“Brilliant service over a number of years....”

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Oct 14,2022
Minithumbup
Kris
By: 'Ms K W'
Oct 14,2022
0 people found
this helpful
Connells have been letting my properties for the last few years. I find the team quick to respond, helpful and efficient. I have rarely had more than a couple of days between tenancies unless I requested time to decorate before a new tenancy began. My ...
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“Once again at the 11th hour Anthony Callega f......”

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Sep 30,2022
Minithumbup
Anthony
By: 'Naveen'
Sep 30,2022
0 people found
this helpful
Once again at the 11th hour Anthony Callega from the mortage team went beyond his call for duty to work to secure us a mortage just as the banking crisis broke a few days ago. I know he was stressed but he remained professional and ...
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“They never pick up the phone. Most of the tim......”

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Sep 27,2022
Minithumbdown
By: 'Jagdish'
Sep 27,2022
1 people found
this helpful
They never pick up the phone. Most of the time it goes to answer machine. If people are going to make an offer or want to ask something, I think they will give up. They need more staff...
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“Do not sell with these...”

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Sep 20,2022
Minithumbdown
By: 'Nigel'
Sep 20,2022
0 people found
this helpful
If there was a -0 or less sold my house 2 times both fell through green and co sold it as needed it gone as connells great barr had waisted 5 months 1 year on connells solicitors are now takeing me to court for there fee 2400 due to ...
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“Awful!! Unprofessional, untruthful, unreliabl......”

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Sep 16,2022
Minithumbdown
By: 'Katrina'
Sep 16,2022
0 people found
this helpful
Awful!! Unprofessional, untruthful, unreliable. Discloses personal information. Avoid telling you your in a six month contract. Avoid at all costs!!!...
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“Total lack of communication would not let fro......”

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Aug 25,2022
Minithumbdown
By: 'Jacqueline'
Aug 25,2022
1 people found
this helpful
Total lack of communication would not let from these! Is it so hard to make a phone call couldn't tell us we were not successful in the let we viewed had to find out with the picture plastered with let agreed...
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“*UPDATED. Our agent called us to apologise about what had ......”

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Aug 18,2022
Minithumbdown
By: 'leonora'
Aug 18,2022
0 people found
this helpful
*UPDATED. Our agent called us to apologise about what had happened and we really appreciated this. She also offered to give us another viewing before we move in* Beyond bad. Had our first viewing of our flat we brought off plan and the estate agent ...
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“Buyers beware!! Connels is full of con men an......”

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Aug 14,2022
Minithumbup
Brigid
By: 'Yasmin'
Aug 14,2022
0 people found
this helpful
Buyers beware!! Connels is full of con men and women. They will take your money and deliver absolutely nothing! A big waste of time. I would give them absolutely zero stars but I have to click one to write my review! I spent a lot ...
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“Recent Purchase...”

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Aug 13,2022
Minithumbup
Tegan
By: 'Bev'
Aug 13,2022
0 people found
this helpful
We have recently purchased a property through Connells in Canterbury. The process seemed to take a fairly long time but towards the end, we had the pleasure of meeting Tegan Shilito. Tegan is relatively new to the profession but she did Connells proud. She was ...
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“Absolutly never again over a month after vaca......”

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Aug 08,2022
Minithumbdown
Joe
By: 'Very anniyed'
Aug 08,2022
2 people found
this helpful
Absolutly never again over a month after vacating and making an agreement with landlord we are still getting yhe run around for my bond JOE RILEY is an absolute idiot to deal with and if was my employee would be gone in a heart beat...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



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