Showing 1621-1650 of 1786
“I was due to buy a property, offer accepted. 3 Months ......”
1 Star Review
Apr 24,2014
By:
'redsurfbus'
Apr 24,2014
Branch: Weymouth, 84 St Thomas Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DT4
Branch: Weymouth, 84 St Thomas Street
Sales (Prospective customer)
Postcode: DT4
2
people found
this helpful
I was due to buy a property, offer accepted. 3 Months down the line nothing had moved on, neither of us in a chain. There were restrictions on the property, and the vendor was in negative equity. Connells did nothing at all to move this on ...
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What agent could do to change your mind?
They need to check vendors situation at the start of the process, not expect the buyer to find it all out after forking out a lot of money and time.
Attached Filesnbsp;
2
people found
this helpful
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Yes
“I tried to view properties and found the service here ......”
2 Star Review
Apr 24,2014
By:
'Tomasz'
Apr 24,2014
Branch: Leicester, 85 Granby Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: LE3
Branch: Leicester, 85 Granby Street
Lettings (Prospective customer)
Postcode: LE3
2
people found
this helpful
I tried to view properties and found the service here fall well below poor compared to others. Are they even bothered to fill a vacant property? I feel sorry for those who trust this company to give them an 'efficient' and transparent service. As a ...
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What agent could do to change your mind?
Need to work FOR your clients and prospectives, not against.
Attached Filesnbsp;
2
people found
this helpful
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“The most USELESS stuff I have ever come across. None ......”
1 Star Review
Apr 16,2014
By:
'Yu'
Apr 16,2014
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: CF11
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (Prospective customer)
Postcode: CF11
2
people found
this helpful
The most USELESS stuff I have ever come across. None of the simple words he promised can actually be fulfilled (not even close!). And to be fair, any different person may not going to help very much at all too! That's just their disastrous system. ...
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2
people found
this helpful
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“Connells Ashford, Kent ¢â‚¬â€œ Avoid!I'll try to make this as ......”
1 Star Review
Apr 03,2014
By:
'Derek'
Apr 03,2014
Branch: Ashford, 3 Moatfield Meadow, Park Farm
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: TN23
Branch: Ashford, 3 Moatfield Meadow, Park Farm
Sales (as a Buyer)
Postcode: TN23
6
people found
this helpful
Connells Ashford, Kent ¢â‚¬â€œ Avoid!
I'll try to make this as brief as possible.
1) Sellers
If you are selling your house you are forced through their preferred solicitor to get your valuation. This solicitor is based somewhere up north. This solicitor is also extremely incompetent. Shoosmiths. ...
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What agent could do to change your mind?
Explain the terms and conditions before having you see their "advisor" numerous times, including which banks they do and don't use for mortgages. Don't try and force a solicitor upon people. Don't force you to use their advisor for a mortgage and charge for a lifetime membership which we don't want.
Attached Filesnbsp;
6
people found
this helpful
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Yes
“To add some context, the property in focus was listed ......”
1 Star Review
Mar 22,2014
By:
'James'
Mar 22,2014
Branch: Canterbury, 29-30 Watling Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: CT1
Branch: Canterbury, 29-30 Watling Street
Lettings (Prospective customer)
Postcode: CT1
3
people found
this helpful
To add some context, the property in focus was listed under both Touchstone Residential Lettings as well as Regal Estates, Canterbury. We approached both agencies to enquire about all anticipated fees and deposits in the hope that we would then arrange a viewing. The crux ...
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What agent could do to change your mind?
Basic customer service training.
Attached Filesnbsp;
3
people found
this helpful
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Yes
“When the private sale of my house fell through and ......”
5 Star Review
Mar 11,2014
By:
'Caroline'
Mar 11,2014
Branch: Wolverhampton, 81-83 Darlington Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: WV6
Branch: Wolverhampton, 81-83 Darlington Street
Sales (as a Vendor)
Postcode: WV6
0
people found
this helpful
When the private sale of my house fell through and I faced losing the house I was buying, Connells stepped in and got my house on the market and sold subject to contract, within about ten days. I cannot remember the name of the girl ...
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0
people found
this helpful
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“I cannot emphasise enough how absolutley disgustingly we have been ......”
1 Star Review
Mar 05,2014
By:
'Con-ners'
Mar 05,2014
Branch: Kettering, 5 Montagu Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NN15
Branch: Kettering, 5 Montagu Street
Lettings (as a Tenant)
Postcode: NN15
3
people found
this helpful
I cannot emphasise enough how absolutley disgustingly we have been treated by this "company". We are now seeking compensation through the courts and are expected to win hands down.
We have been subjected to - Lies, bullying, extortion, and just about anything else you can ...
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What agent could do to change your mind?
Been honest, Known the laws, Known their job, Learned some respect, Had proper training,
Attached Filesnbsp;
3
people found
this helpful
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Yes
“I was browsing Rightmove one day and saw a property ......”
1 Star Review
Feb 25,2014
By:
'Michael'
Feb 25,2014
Branch: Bushey, 86 High Street
Services: They arranged our mortgage
Would you recommend?: No
Postcode: WD23
Branch: Bushey, 86 High Street
They arranged our mortgage
Postcode: WD23
6
people found
this helpful
I was browsing Rightmove one day and saw a property I liked in Bushey, after viewing the property I subsequently made an offer.
Several hours later I got a call from Krishan Khatri (mortgage advisor), telling me that they have had several offers on the ...
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6
people found
this helpful
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Yes
“I was disappointed with the level of service I received ......”
2 Star Review
Feb 22,2014
By:
'Mrs'
Feb 22,2014
Branch: Horsham, 31 Carfax
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: RH12
Branch: Horsham, 31 Carfax
Sales (as a Buyer)
Postcode: RH12
9
people found
this helpful
I was disappointed with the level of service I received from Connells. Having had my full asking price offer accepted on a 2 bed flat, I was surprised to be treated with an increasing lack of courtesy by the estate agent as the process did not ...
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9
people found
this helpful
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Yes
“I appointed Connells after having been very disappointed with another ......”
5 Star Review
Feb 11,2014
By:
'Cathy'
Feb 11,2014
Branch: Wolverhampton, 81-83 Darlington Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: WV13
Branch: Wolverhampton, 81-83 Darlington Street
Sales (as a Vendor)
Postcode: WV13
2
people found
this helpful
I appointed Connells after having been very disappointed with another agent. There was some urgency as it was Autumn when I changed agents.
Lee came to see me very quickly and gave me an honest appraisal of the house and what he felt needed to ...
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2
people found
this helpful
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“Dreadful - as a tenant please do not consider using ......”
1 Star Review
Feb 08,2014
By:
'mt'
Feb 08,2014
Branch: Bath, 9 Edgar Buildings George Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BA2
Branch: Bath, 9 Edgar Buildings George Street
Lettings (as a Tenant)
Postcode: BA2
1
people found
this helpful
Dreadful - as a tenant please do not consider using them.
Couldnt have been worse at getting problems fixed , answering calls and emails. kept making promises to do things and then not! - 5 weeks to fix a problem with hot water.
On ending tenancy wanted ...
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What agent could do to change your mind?
The tenant is paying the rent - in advance . so address quickly any problems that arise rather than just trying to keep costs down
Attached Filesnbsp;
1
people found
this helpful
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“Total and utter disgrace the way these muppets handle things.......”
1 Star Review
Feb 07,2014
By:
'killershadow'
Feb 07,2014
Branch: Coventry, 38 New Union Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Coventry, 38 New Union Street
Sales (Prospective customer)
Postcode:
7
people found
this helpful
Total and utter disgrace the way these muppets handle things.
I had a call from one of their reps asking me to visit their branch with ID such as passport/wage slip/proof of deposit to buy/proof of current address before i could view ...
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7
people found
this helpful
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Yes
“From start to finish my experience with the connells team ......”
5 Star Review
Feb 06,2014
By:
'A'
Feb 06,2014
Branch: St Albans, 38 Chequer Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: AL1
Branch: St Albans, 38 Chequer Street
Sales (as a Vendor)
Postcode: AL1
2
people found
this helpful
From start to finish my experience with the connells team was exceptional. Being the first time we had moved house in many years and with so many estate agents to choose from, we felt we should use a big outfit, connells fulfilled their promises in ...
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2
people found
this helpful
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Yes
“Worst company and customer service I've ever recieved and I've ......”
1 Star Review
Feb 05,2014
By:
'Miss'
Feb 05,2014
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO5
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Postcode: PO5
2
people found
this helpful
Worst company and customer service I've ever recieved and I've dealt with some pretty terrible companies!! Honestly this one star is one star too many!!!
Didnt find out how bad this company was until it was too late and I was already locked into a ...
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What agent could do to change your mind?
Gotten things fixed when they needed to needed to be fixed e.g at the beginning of the tenency instead of never!!!
Attached Filesnbsp;
2
people found
this helpful
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Yes
“In the late Spring of 2013 I purchased a studio flat ......”
5 Star Review
Feb 04,2014
By:
'R'
Feb 04,2014
Branch: Stratford Upon Avon, 11b Meer Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CV37
Branch: Stratford Upon Avon, 11b Meer Street
Lettings (as a Landlord)
Postcode: CV37
0
people found
this helpful
In the late Spring of 2013 I purchased a studio flat in Stratford-Upon-Avon as a buy-to-let. The flat was being marketed by Connells. The sales department of the Stratford branch expedited their part in the purchasing process with admirable efficiency. The rental department then agreed to ...
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0
people found
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“Absolutely terrible service from all people involved in trying to ......”
1 Star Review
Feb 03,2014
By:
'appalled'
Feb 03,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M14
Lettings (as a Tenant)
Postcode: M14
0
people found
this helpful
Absolutely terrible service from all people involved in trying to sort out important maintenance of our house. After multiple ignored emails, and phone calls in which they told us they would call us back and never did, it took us exactly 5 weeks from the first ...
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0
people found
this helpful
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“Connells deceived me into thinking i only had to pay £99 ......”
1 Star Review
Jan 28,2014
By:
'Shandy'
Jan 28,2014
Branch: Letchworth, 6 Station Parade
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SG6
Branch: Letchworth, 6 Station Parade
Sales (Prospective customer)
Postcode: SG6
4
people found
this helpful
Connells deceived me into thinking i only had to pay £99 plus vat for HIP pack back in 2009. Then 17 months later and only 3 viewings they took my house off the market and said i had to pay them £465.07. Now nearly 5 years later its nearly £1000 and taking ...
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4
people found
this helpful
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Yes
“We sold a property through them and it was acceptable ......”
1 Star Review
Jan 14,2014
By:
'owenm'
Jan 14,2014
Branch: Dunstable, 19 High Street North
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: LU6
Branch: Dunstable, 19 High Street North
Sales (as a Buyer)
Postcode: LU6
7
people found
this helpful
We sold a property through them and it was acceptable enough although rather slow, however when we also bought a property through them we made the mistake of taking the free legal's incentive where the seller gets £1000 less and the buyer has to get a ...
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What agent could do to change your mind?
Not offered the free legal's incentive to us and responded quicker to any requests for information.
Attached Filesnbsp;
7
people found
this helpful
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Yes
“Very frustrating, trying to buy a property but it seems ......”
2 Star Review
Jan 14,2014
By:
'Ruth'
Jan 14,2014
Branch: Blandford Forum, 20 Salisbury Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DT11
Branch: Blandford Forum, 20 Salisbury Street
Sales (Prospective customer)
Postcode: DT11
4
people found
this helpful
Very frustrating, trying to buy a property but it seems that every property they are advertising has been sold. When I asked about why they are still advertised I was asked if I would like to have an appointment at the branch so I could ...
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What agent could do to change your mind?
Been honest.
Attached Filesnbsp;
4
people found
this helpful
Was this helpful?
Yes
“Abysmal customer service. We were unwise enough to also use ......”
1 Star Review
Jan 09,2014
By:
'Julie'
Jan 09,2014
Branch: Bristol, Unit 4 The Shields Retail Centre Gloucester Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: BS10
Branch: Bristol, Unit 4 The Shields Retail Centre Gloucester Road
Sales (as a Vendor)
Postcode: BS10
5
people found
this helpful
Abysmal customer service. We were unwise enough to also use the solicitor linked to their company. Worst mistake we could of made. Neither the estate agents connells or the solicitors involved bothered returning calls to either ourselves or the person buying the property who is ...
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5
people found
this helpful
Was this helpful?
Yes
“I am a landlady and used their fully managed let ......”
1 Star Review
Jan 08,2014
By:
'disappointed_sunshine'
Jan 08,2014
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: MK2
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Landlord)
Postcode: MK2
5
people found
this helpful
I am a landlady and used their fully managed let service for nearly two years. Service was non existent for a fully managed service. They never dealt with any issues, be they basic tenant questions, or letting me know about repair needs, or even organising ...
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5
people found
this helpful
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Yes
“Applied for a mortgage via Lloyds TSB . As part of ......”
1 Star Review
Jan 03,2014
By:
'Frustrated'
Jan 03,2014
Branch: Bedford, 42 Allhallows
Services: Conveyancing
Would you recommend?: No
Postcode: EN1
Branch: Bedford, 42 Allhallows
Conveyancing
Postcode: EN1
2
people found
this helpful
Applied for a mortgage via Lloyds TSB . As part of their procedure I had to get a valuation report so Lloyds TSB passed the valuation process to Colleys Surveyors ( Part of Lloyds TSB Group) Colleys then passed the work to be done by Connell's . Surveyor ...
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What agent could do to change your mind?
Be more professional in his report!!
Attached Filesnbsp;
2
people found
this helpful
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Yes
“Clueless, dishonest and unprofessional- avoid at all costs. Richard 'sold' ......”
1 Star Review
Dec 24,2013
By:
'Tim'
Dec 24,2013
Branch: Milton Keynes, 500 Landmark Place, Silbury Boulevard
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: MK5
Branch: Milton Keynes, 500 Landmark Place, Silbury Boulevard
Sales (as a Vendor)
Postcode: MK5
5
people found
this helpful
Clueless, dishonest and unprofessional- avoid at all costs.
Richard 'sold' our flat on 4 separate occasions, but each fell through as all of the potential vendors had not been checked for eligibility, failed credit scores etc... Seemingly it had not occurred to anyone at the office ...
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What agent could do to change your mind?
Financially assessed vendors.
Left my property clean.
Left my property secure.
Returned phone calls.
Attached Filesnbsp;
5
people found
this helpful
Was this helpful?
Yes
“We contacted the Hemel Hempstead branch of Connells earlier this ......”
1 Star Review
Dec 17,2013
By:
'Kerstin'
Dec 17,2013
Branch: Hemel Hempstead, 45 Marlowes
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: HP3
Branch: Hemel Hempstead, 45 Marlowes
Sales (Prospective customer)
Postcode: HP3
0
people found
this helpful
We contacted the Hemel Hempstead branch of Connells earlier this year to get an idea of the market value of our property. One of their staff came around promptly and left a generally competent impression. Two minor points we did not like at the time, ...
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What agent could do to change your mind?
accept that "no" really means "no", you lost business by being too persistent
Attached Filesnbsp;
0
people found
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“Connells were very unhelpful and rude to myself and two ......”
2 Star Review
Dec 16,2013
By:
'Notimpressedtobehonest'
Dec 16,2013
Branch: Bristol, 1/3 Stoke Lane
Westbury-On-Trym
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS10
Branch: Bristol, 1/3 Stoke Lane
Westbury-On-Trym
Lettings (as a Tenant)
Postcode: BS10
5
people found
this helpful
Connells were very unhelpful and rude to myself and two housemates this November - December when trying to rent a property. I work in customer service myself and would be fired for half the things Connells did to us. Here are some of the problems ...
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What agent could do to change your mind?
Quit the job or retrain.
Attached Filesnbsp;
5
people found
this helpful
Was this helpful?
Yes
“In general terms I find Connells Leamington Spa to be ......”
1 Star Review
Dec 06,2013
By:
'Robert'
Dec 06,2013
Branch: Leamington Spa, 7\\\/8 Euston Place
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CV32
Branch: Leamington Spa, 7\\\/8 Euston Place
Sales (Prospective customer)
Postcode: CV32
13
people found
this helpful
In general terms I find Connells Leamington Spa to be unreliable when it comes to viewings, unresponsive to telephone enquiries and often ignore messages, and arrogant. Ms Mills should be singled out as one of the rudest and most arrogant estate agents you will ever ...
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13
people found
this helpful
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Yes
“Another awful agency in a sea of awful agencies. Don't ......”
1 Star Review
Dec 05,2013
By:
'angry'
Dec 05,2013
Branch: Crawley, 57 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RH11
Branch: Crawley, 57 High Street
Sales (Prospective customer)
Postcode: RH11
5
people found
this helpful
Another awful agency in a sea of awful agencies. Don't buy from them as they will lead you into unnecessary credit checks which will effect your credit score when they are well aware your offer has not been accepted. They told us that our offer ...
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What agent could do to change your mind?
The agent should not have lead us to believe our offer would be accepted upon a credit check when they already had a cash buyer.
Attached Filesnbsp;
5
people found
this helpful
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Yes
“Worst company ever. This is a joke real estate agency ......”
1 Star Review
Dec 03,2013
By:
'Martin'
Dec 03,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG1
Lettings (as a Tenant)
Postcode: NG1
1
people found
this helpful
Worst company ever. This is a joke real estate agency on so many levels. First of all they don't have a Nottingham branch and all of their operations in Nottingham are managed from their Leeds office which is wrong but that's not my issue with ...
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What agent could do to change your mind?
There is nothing they can do to undo what they have done. They obviously don't care and never will, because they don't care about their customers and the only value they see in their customers is their money. People need to know this obviously.
Attached Filesnbsp;
1
people found
this helpful
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Yes
“I pride myself on being straight forward to deal with ......”
5 Star Review
Dec 02,2013
By:
'Joe'
Dec 02,2013
Branch: Andover, 23-25 Winchester House,Winchester Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SP10
Branch: Andover, 23-25 Winchester House,Winchester Street
Sales (as a Vendor)
Postcode: SP10
2
people found
this helpful
I pride myself on being straight forward to deal with and my word is my bond. I have to say Ash dealt with my sale in the same manner. I was really appreciative of the consistent respect and honest way I was treated. Keep up ...
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2
people found
this helpful
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Yes
“The problems are to extent to go into, so this ......”
1 Star Review
Nov 22,2013
By:
'julia'
Nov 22,2013
Branch: Oldbury, 70-76 Birmingham Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: HP18
Branch: Oldbury, 70-76 Birmingham Street
Lettings (as a Landlord)
Postcode: HP18
1
people found
this helpful
The problems are to extent to go into, so this what connells allowed to hapen being to our family home albeit they were informed and have had numerous e.mails phone calls, visits to our propery by ourselves and by them?? complaints via neighbours, nothing ...
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1
people found
this helpful
Was this helpful?
Yes