Connells
3.6/5, 1782 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

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Latest Reviews

 View all Reviews 1782
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
2nd Nov 2024
reviewed by 'James'
“Fantastic service by Connells yesterday. The team squeezed in three additional viewings when they realised we had traveled 3 hours to ......”
31st Oct 2024
reviewed by 'Zaman'
“Very bad service don't waste your time promising you everything but not providing any information or services absolutely waste of ......”
26th Oct 2024
reviewed by 'Reshan De Alwis'
“Connells made the property-buying process a breeze. Denis, our agent, was professional, attentive, and always willing to go the extra ......”
26th Oct 2024
reviewed by 'Sam C'
“Emma, Sam and Richard were amazing in helping me get my first house purchase across the line. They were there ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 63 251 156 362 87 159 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Latest Properties

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Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“I had a great experience with Meral . She is ......”

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Aug 08,2023
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Meral
By: 'Kobi'
Aug 08,2023
0 people found
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I had a great experience with Meral . She is super professional, nice and helpful highly recommend . If you need any help with property definitely she is the real asset agent you need...
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“Purposefully difficult and deceitful....”

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Aug 04,2023
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By: 'RYAN'
Aug 04,2023
1 people found
this helpful
Purposefully difficult and deceitful. Contacted them initially to sell our property, and they came in £20,000 overvaluation compared to the 4 other estate agents that came around. We later found out they do this to secure clients and eventually tell you to lower the price. They continuously ...
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“Connells Lettings Personnel acted Promptly and Appropriately...”

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Aug 03,2023
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Donna
By: 'John Douglas Horn'
Aug 03,2023
0 people found
this helpful
Connells staff who dealt with the letting of my flat in New Bedford House (Marco, Mica, Donna and Nicola) were all very helpful. They arranged interviews and a number of prospective renters. They obtained a new tenant who occupied the apartment the day after the ...
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“No integrity and poor customer satisfaction...”

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Aug 02,2023
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By: 'Bolaji'
Aug 02,2023
0 people found
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No Integrity, customer satisfaction is poor, and all they care about is getting paid. Had an issue with the names on my tenancy agreement and I sent the correct names for them to do the changes, which they did and it result was the wrong ...
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“All they care about is getting paid no integrity...”

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Aug 02,2023
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By: 'Bolaji'
Aug 02,2023
0 people found
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My first experience with letting agents is the worst of them all. Had an issue with the names on my tenancy agreement and I sent the correct names for them to do the changes, which they did and it result was the wrong details again ...
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“Chris, Branch Manager, in fact his whole team......”

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Aug 01,2023
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Chris
By: 'Michael'
Aug 01,2023
0 people found
this helpful
Chris, Branch Manager, in fact his whole team, have been excellent from start to finish selling our property. Pleasant, understanding, fair and a capable negotiator - professional throughout! I was the lead executor living 120 miles away, not the easiest situation, and I cannot speak more ...
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“Connells has been the excellent housing…...”

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Jul 25,2023
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By: 'Abigail'
Jul 25,2023
0 people found
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Connells has been an excellent housing agent for me and my family in term of finding for mortgage and any other things. The reason I rated it 5 stars is because they helped me from the starting of mortgage findings to the end. I and my ...
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“Unprofessional, liars, untransparent, unworth......”

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Jul 19,2023
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Charlotte
By: 'Stefan'
Jul 19,2023
0 people found
this helpful
Unprofessional, liars, untransparent, unworthy of trust, profitors, non ethical, etc...
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“We sold our house with Connells. The entire t......”

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Jul 12,2023
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By: 'Patricia Novillo Corvalan'
Jul 12,2023
0 people found
this helpful
We sold our house with Connells. The entire team has been absolutely brilliant: friendly, efficient, and professional, There was always someone to talk to at the other end of the telephone, emails were answered speedily, and the whole experience has been entirely positive. I would ...
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“Take Your Business Somewhere Else...”

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Jul 10,2023
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By: 'Dan Tucker'
Jul 10,2023
0 people found
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There are many good estate agents to sell your house with in Ivybridge, but Connells certainly aren’t one of them. Having just completed a purchase with them, I can confidently say I would never sell with them – even if they were the last estate ...
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“put my house on with connells after 18 weeks ......”

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Jun 16,2023
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Nick
By: 'mr m ferris'
Jun 16,2023
0 people found
this helpful
put my house on with connells after 18 weeks with another agent and no sale . connells provided an excellent service with nick valuing the house spot on gaining a sale with in weeks . would totally recommend the whole team . A******...
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“Totally corrupt!I attempted to book a viewin......”

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Jun 05,2023
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By: 'Unsatisfied'
Jun 05,2023
0 people found
this helpful
Totally corrupt! I attempted to book a viewing for a property but they would not even return my phone calls. I visited their office and they were really interrogative, essentially saying I had to use them to get a mortgage in principal to get a ...
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“My manager and I asked Connells to help us fi......”

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May 25,2023
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Fabiha
By: 'Veronica'
May 25,2023
0 people found
this helpful
My manager and I asked Connells to help us find a tenant for a property I own nearby. We were served by Fabiha Hoque. She was very friendly and helpful. She kept us informed all the time and after carrying out all the necessary checks ...
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“Very nice service at Connells...”

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May 24,2023
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Stephen
By: 'Martyna'
May 24,2023
0 people found
this helpful
Very nice service at Connells. Henry was really helpful, nice and friendly while showing us house around and was feeling really comfortable around him which I haven’t felt this with other agents from other companies so I was really pleased. He made sure we ...
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“Avoid...”

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Apr 28,2023
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By: 'A'
Apr 28,2023
0 people found
this helpful
We had a similar experience as several others who have left negative feedback. We were misled and lied to about a house they were selling. Wasted well over a year with these guys and got nothing but lies and false promises. Like others have stated, ...
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“Completely incompetent, failed on three occas......”

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Apr 27,2023
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By: 'Paul Berry'
Apr 27,2023
0 people found
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Completely incompetent, failed on three occasions to carry out a valuation on my property, no apology only after I complained their excuse "sorry for the confusion" ????? there was NO confusion just apsolute unprofessional. My valuation came in with ZERO, my last valuation in 2017 by a ...
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By: Robbie Pearson
Apr 27, 2023
View all comments (1)
Good morning Paul, I have looked at our system here as we are the residential sales office and I cannot find any details so I can only assume your comments are with regards to the Survey & Valuations Team at our Head Office function, and not our office. Please give me a call on 01525372588 option 1 to discuss this further so we may rectify this issue and get you into contact with the correct office & department. Many thanks, Robbie ...

“I have just sold my property at 116 Rodeheath......”

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Apr 18,2023
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John
By: 'Emmanuel'
Apr 18,2023
0 people found
this helpful
I have just sold my property at 116 Rodeheath , Luton LU4 9XA. There were lots of anxiety but my agent John Clark kept reassuring me that he was going to sell the property. John was fantastic in been able to communicate between the seller and the ...
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“I want to recommend Toni Allen at the Plympto......”

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Apr 07,2023
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Toni
By: 'Sally'
Apr 07,2023
0 people found
this helpful
I want to recommend Toni Allen at the Plympton Lettings Dept. Toni really went out of her way to help me. Her manner pleasant and friendly. Gave me clear and concise information. Offered useful suggestions....
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“Thank you, Hiva Road...”

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Mar 29,2023
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Hiva
By: 'Elle'
Mar 29,2023
0 people found
this helpful
Hiva at connells has been incredible throughout the whole experience, understanding our situation and keeping open communication throughout the process. She has gone out her way to make sure we view our new forever home and keep this a fun and exciting change, and is ...
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“Please avoid Connells at all costs. They on......”

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Mar 24,2023
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By: 'Hannah'
Mar 24,2023
0 people found
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Please avoid Connells at all costs. They only care when it comes to renewals / collecting money. Other than that they don't care and the team are rude. They also lie ( the woman I spoke to didn't know I'm in regular contact with my landlady mainly ...
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“Connells Kingsthorp...”

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Mar 21,2023
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Katie
By: 'Rob Clifton'
Mar 21,2023
0 people found
this helpful
I recently had the pleasure of working with Connells Kingsthorpe Estate Agents, and I have to say, they exceeded my expectations. From the moment I contacted them, they were responsive, friendly, and helpful. Olivia Smith was my main point of contact, and I cannot speak ...
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“Really happy with the team they really helped......”

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Mar 14,2023
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By: 'Nicola'
Mar 14,2023
0 people found
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Really happy with the team they really helped us to do all the paperwork that we didn't understand great job....
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“Saw five properties in one day and Rabia was ......”

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Mar 10,2023
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Rabia
By: 'Graham'
Mar 10,2023
0 people found
this helpful
Saw five properties in one day and Rabia was prompt professional polite helpful and well informed with our purchase. Thanks Rabia...
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“Wendy is currently helping me with my mortgag......”

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Mar 03,2023
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Wendy
By: 'Kirsty smith'
Mar 03,2023
0 people found
this helpful
Wendy is currently helping me with my mortgage and she’s been absolutely brilliant helped me every step of the way ! Been very patient with me as I email her every day !! Very helpful definitely recommend Wendy I was struggling to get a mortgage to ...
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“Me and my partner have just brought our first......”

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Feb 23,2023
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Emma
By: 'Dionne'
Feb 23,2023
0 people found
this helpful
Me and my partner have just brought our first house with the help of connells. Emma who has been dealing with all our needs has been nothing but brilliant. Extremely helpful and ensured all our needs and questions were answered efficiently. Would recommend to anyone ...
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“Jackie was very helpful throughout our recent......”

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Feb 23,2023
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Jackie
By: 'Helen'
Feb 23,2023
0 people found
this helpful
Jackie was very helpful throughout our recent sale. She was proactive and replied promptly to emails and phone calls. Can recommend....
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“It was wonderful and helpful for all the serv......”

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Feb 16,2023
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By: 'Alexis'
Feb 16,2023
0 people found
this helpful
It was wonderful and helpful for all the service we had from Staffs . We are very happy and say thanks to all Staffs...
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“Our experience selling our apartment in Mannamead through Connells - Mannamead - Ciaran Curley...”

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Feb 11,2023
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Ciaran
By: 'Lori'
Feb 11,2023
0 people found
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Our experience selling our apartment in Mannamead through Connells - Mannamead - Ciaran Curley As remote sellers based in Provence France , we selected Connells ' old school style' , by walking around local businesses on a visit to Plymouth , and simply asking for recommendations and information ...
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“Connells have been very helpful and supportiv......”

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Feb 09,2023
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David
By: 'Karen Baker'
Feb 09,2023
0 people found
this helpful
Connells have been very helpful and supportive. Henery and David have been very helpful, thank very much for your support....
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“A very big thank you to Connells Dunstable. ......”

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Feb 01,2023
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Jamie
By: 'Dawn'
Feb 01,2023
0 people found
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A very big thank you to Connells Dunstable. My home was sold having been on the market for a very short time. Oliver advised me to have an open house within the first week of advertising and in just one day I had four firm ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



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