Connells
3.6/5, 1782 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

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Latest Reviews

 View all Reviews 1782
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
2nd Nov 2024
reviewed by 'James'
“Fantastic service by Connells yesterday. The team squeezed in three additional viewings when they realised we had traveled 3 hours to ......”
31st Oct 2024
reviewed by 'Zaman'
“Very bad service don't waste your time promising you everything but not providing any information or services absolutely waste of ......”
26th Oct 2024
reviewed by 'Reshan De Alwis'
“Connells made the property-buying process a breeze. Denis, our agent, was professional, attentive, and always willing to go the extra ......”
26th Oct 2024
reviewed by 'Sam C'
“Emma, Sam and Richard were amazing in helping me get my first house purchase across the line. They were there ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 63 251 156 362 87 159 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“Luke has been amazing from the beginning to the end ......”

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Jul 27,2017
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Luke
By: 'Lisa'
Jul 27,2017
0 people found
this helpful
Luke has been amazing from the beginning to the end with the sale of my mum's house and the purchase of her new flat. My mum proved to be a difficult client but Luke dealt with everything so professionally and really made me at ease ...
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Comment on agent fees
The fee we paid was money well and truly well spent
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“I have had the pleasure of having Bethany Hudson help ......”

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Jul 25,2017
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By: 'Lynette'
Jul 25,2017
1 people found
this helpful
I have had the pleasure of having Bethany Hudson help us find a home. Bethany has been nothing but helpful going above and beyond, she is quick to respond to queries, she is efficient, professional and has been absolutely amazing. I would absolutely recommend renting ...
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“Great service, proactivity and speed of response on the sale ......”

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Jul 24,2017
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Scott
By: 'Chris'
Jul 24,2017
0 people found
this helpful
Great service, proactivity and speed of response on the sale of a probate property. Would definitely recommend and would use again without hesitation....
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Comment on agent fees
Good
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“Darren and Joe worked very hard to sell our old ......”

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Jul 22,2017
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Darren
By: 'Helen'
Jul 22,2017
3 people found
this helpful
Darren and Joe worked very hard to sell our old property and secure our new home for a price which allowed our dream to become a reality. They were always happy to help and listen when things were not happening as quickly as we wanted. ...
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“When purchasing a property i put my trust in the ......”

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Jul 20,2017
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Jeremy
By: 'Scott'
Jul 20,2017
0 people found
this helpful
When purchasing a property i put my trust in the connells advisor jeremy roderick who advised me to put £1000 a side for solicitors fees and used the solicitors he told me to use.i ended up paying out £2900 in fees.when i disputed the advice ...
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Comment on agent fees
Poor
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“Very good communication, Quick response of sorting anything you need. ......”

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Jul 20,2017
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Carrie
By: 'Eddie'
Jul 20,2017
0 people found
this helpful
Very good communication, Quick response of sorting anything you need. Highly professional, understanding & caring, always gets back to you promptly, thinks of everything...
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“We have recently completed the sale of our property in ......”

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Jul 19,2017
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By: 'Mr'
Jul 19,2017
1 people found
this helpful
We have recently completed the sale of our property in Abbyfields with Bedford Connells and would like to say that Giovanni and his team were excellent. We first contacted Connells for private sale and it was Giovanni who came out and gave us a very ...
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“Very Quick Service, perfect Customers Service, Process Made very Simple & ......”

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Jul 19,2017
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Claire
By: 'Joel'
Jul 19,2017
1 people found
this helpful
Very Quick Service, perfect Customers Service, Process Made very Simple & Excellent Advise by Lee Hounslow, Mortgage Advisor, perfect purchase Guidance, Over the entire Purchase process the Connells Team was very Supportive,What i Feel is Connells are the Best for House Purchase in England they ...
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Comment on agent fees
Very Reasonable & Good
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“I would strongly recommend Connells in Basingstoke, Wote Street. We ......”

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Jul 17,2017
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By: 'Jade'
Jul 17,2017
0 people found
this helpful
I would strongly recommend Connells in Basingstoke, Wote Street. We have recently sold our property through them and they could not have been more efficient. They went above and beyond to assist us and the customer service we received from every member of staff was ...
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Comment on agent fees
Well deserved for the service given and professionalism
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“Shani is the property coordinator based in Cardiff.and deals ......”

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Jul 17,2017
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Shani
By: 'Romsey'
Jul 17,2017
1 people found
this helpful
Shani is the property coordinator based in Cardiff.and deals with all the property gripes and issues for both owners and tenants. Shani works hard, efficiently and in some ways a challenging environment and is always polite and courteous, even if has got a very ...
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“The whole moving experience for my mum (managed by me) ......”

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Jul 14,2017
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Carl
By: 'Mrs'
Jul 14,2017
4 people found
this helpful
The whole moving experience for my mum (managed by me) was a very positive one. The Hemel branch were supportive, kind, patient and helpful. They looked after my mum very well and ensured the whole selling process was as painless as possible. Special mentions to ...
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Comment on agent fees
Average.
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“Fantastic no fuss service - the whole team were great ......”

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Jul 13,2017
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Darren
By: 'Joel'
Jul 13,2017
3 people found
this helpful
Fantastic no fuss service - the whole team were great from start to finish and on hand to help with any issue - would highly recommend Darren and joe to help with marketing through to completing !...
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Comment on agent fees
Think the using the portal could be made free of charge
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“We experienced an excellent level of service from Tony Wood ......”

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Jul 12,2017
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By: 'Dom'
Jul 12,2017
0 people found
this helpful
We experienced an excellent level of service from Tony Wood at Connells. Having found a property that we liked we needed a quick sale on our home, and Tony arranged a series of viewings and found us a buyer within a week. Tony offered excellent ...
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Comment on agent fees
Agent's fees seemed in line with the market rate - and very good for the level of service.
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“I recently bought and sold through Connells in dorchester and ......”

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Jul 11,2017
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Tom
By: 'James'
Jul 11,2017
2 people found
this helpful
I recently bought and sold through Connells in dorchester and was thrilled with the service I received. Had an offer on my house £9000 above what the 2 other agents I had out valued it for and it was chased through by the whole team from start ...
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Comment on agent fees
Reasonable, and you get what you pay for!! The other two agents tried to charge us half the amount but we achieved £9000 more!
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“Glen acted in a professional manner he was helpful and ......”

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Jul 07,2017
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Lee
By: 'Cathrine'
Jul 07,2017
0 people found
this helpful
Glen acted in a professional manner he was helpful and signposted me in the right direction. Jackie took over after sale was agreed and was always very helpful and kept me up to date with progress. Thank you...
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Comment on agent fees
Fees as expected
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“I recently sold a Studio flat, I did not think ......”

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Jul 07,2017
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adam
By: 'Adam'
Jul 07,2017
0 people found
this helpful
I recently sold a Studio flat, I did not think I would be able to sell in such a quick time. The Estate agent Adam was able to sell my flat for way above the asking price and helped me through the transaction, vey polite ...
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Comment on agent fees
unbelieveably low fees
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“Very pleasant and efficient to deal with always helpful and ......”

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Jul 04,2017
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Prudence
By: 'Mr'
Jul 04,2017
0 people found
this helpful
Very pleasant and efficient to deal with always helpful and a pleasure to do business with. Would recommend To any landlords wants to rent....
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Comment on agent fees
Reasonable compared with other local agents
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“The whole team at Connells in Cambourne, Cambridge are very ......”

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Jun 29,2017
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Lauren
By: 'Sky'
Jun 29,2017
4 people found
this helpful
The whole team at Connells in Cambourne, Cambridge are very supportive and extremely friendly. They are very prompt in returning your calls and answering any questions you have. I would highly recommend them....
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Comment on agent fees
Good
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“Landlords, if you are considering using Connells in Basingstoke to ......”

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Jun 27,2017
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By: 'Mrs'
Jun 27,2017
10 people found
this helpful
Landlords, if you are considering using Connells in Basingstoke to manage your property I strongly recommend you reconsider; after a year of using connells I have recently switched to another agent in town & the difference between companies is night and day - no hidden charges & ...
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Comment on agent fees
Fully managed fees seemed quite reasonable to begin with until all the "hidden" fees became evident - charges to receive a monthly statement of income & expenditure, contractors bills were loaded with a surcharge which connells received.
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“A very professional agency. I bought a property recently through ......”

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Jun 25,2017
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Fai
By: 'Adam'
Jun 25,2017
0 people found
this helpful
A very professional agency. I bought a property recently through Connells, during the purchase of my property all my dealings with the staff, primarily Fai, was very helpful and efficient. I appreciated the advice given to me and the negotiations undertaken on my behalf. I ...
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Comment on agent fees
Good
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“I have been looking for a Property for 2 years and ......”

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Jun 22,2017
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Claire
By: 'Nicki'
Jun 22,2017
2 people found
this helpful
I have been looking for a Property for 2 years and discovered my dream house via Connells. I dealt with Claire who I found to be super efficient, extremely easy to deal with and actually got things done. With Claire's help and advice I made a ...
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Comment on agent fees
N/A here as I was buying through the Shirley Branch.
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“Having just gone to exchange of contracts on a new ......”

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Jun 20,2017
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Scott
By: 'Robin'
Jun 20,2017
0 people found
this helpful
Having just gone to exchange of contracts on a new Watford investment property, I can't speak highly enough of the dealings I have had with Scott and the promptness and diligence throughout. He has been extremely responsive, professional and nothing was too much trouble throughout. ...
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Comment on agent fees
N/A as I was the buyer
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“Love connellsThese guys made a stressful event very calming and ......”

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Jun 20,2017
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Tristan
By: 'Ormsby87'
Jun 20,2017
1 people found
this helpful
Love connells These guys made a stressful event very calming and understood all concerns and worries and took them in their stride with great reassurance everything would be dealt with... which it was professionally and quickly. Tristan got us through the never ending financials with ...
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Comment on agent fees
Very reasonable
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“David and his team have been excellent. I was delighted ......”

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Jun 20,2017
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By: 'Alice'
Jun 20,2017
6 people found
this helpful
David and his team have been excellent. I was delighted with the valuation, but David assured me it was bang on the money for the area and what my house has to offer. And he was spot on because within 10 days of putting it on ...
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Comment on agent fees
I think the fees are around the industry standard, but I am completely happy that everything I was told I would get for the fee has been 100% delivered, and a bit more as well in terms of the speed of the sale.
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By: David Salomon
Jul 19, 2017
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Hi Alice, Thank you for your very kind words and for taking the time to put them on here. I'm over the moon you found our service to be so good. I wish you all the very best in the future. ...

“Dear Ben & First class teamWe are on the verge of ......”

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Jun 16,2017
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Ben
By: 'PGS'
Jun 16,2017
1 people found
this helpful
Dear Ben & First class team We are on the verge of internet take- overs for all areas of business. Sounds good, but, when things are not quite what they seem, when being misled by third parties stalls everything, when you need a professional team of ...
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Comment on agent fees
Good
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By: Carol Croft
Nov 22, 2017
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This is the fakest review on Allagents. This office is ‘manned' by children who constantly lie to pacify you. Their level of unprofessionalism is incredible. ...

“Misleaded us since we are fist time buyers, we were ......”

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Jun 13,2017
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Sam
By: 'G'
Jun 13,2017
1 people found
this helpful
Misleaded us since we are fist time buyers, we were told lies since they wanted us to buy the property although they knew what was wrong with the property and we would spend double money on repair. Not worth dealing with them... they have fools ...
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Comment on agent fees
Worse
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By: Ranjit
Mar 08, 2018
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Rebecca the Senior Property Co-coordinator, Head Office has been outstanding in her support in dealing with problems with our tenants. She has always been available on the phone to answer any queries and deal with any problems in relation to our buy to let property. ...

“Hi Stephanie, I just wanted to say a big thank ......”

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Jun 12,2017
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Stephanie
By: 'Customer'
Jun 12,2017
1 people found
this helpful
Hi Stephanie, I just wanted to say a big thank you for all your help with the sale of my parents' house in Horley. The support we received from Connells was excellent from start to finish, and without your help, it is highly likely that ...
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Comment on agent fees
Fees charged were competive
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“Enzo worked hard to get us the best mortgage for ......”

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Jun 11,2017
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Enzo
By: 'Adam'
Jun 11,2017
3 people found
this helpful
Enzo worked hard to get us the best mortgage for our needs. We had a slightly unusual property so this help was really valuble...
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“Great service! Clear advice. Tristan made it all seem very ......”

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Jun 09,2017
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Tristan
By: 'Sam'
Jun 09,2017
3 people found
this helpful
Great service! Clear advice. Tristan made it all seem very simple and gave us a lot of confidence prior to our property search. He arranged the mortgage quickly and was always more than happy to help with any questions we had regarding the buying process. ...
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Comment on agent fees
Fair price for great service.
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“Have recently used Connells for two property sales. Excellent efficient ......”

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Jun 08,2017
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Claire
By: 'Kmedley'
Jun 08,2017
2 people found
this helpful
Have recently used Connells for two property sales. Excellent efficient professional service from start to finish (under sometimes trying circumstances). Kept me informed throughout the process. Would definitely recommend. When an initial sale fell through they were quick to arrange numerous viewings the following week ...
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Comment on agent fees
I think the fees are average.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



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