Connells
3.6/5, 1782 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

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Latest Reviews

 View all Reviews 1782
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
2nd Nov 2024
reviewed by 'James'
“Fantastic service by Connells yesterday. The team squeezed in three additional viewings when they realised we had traveled 3 hours to ......”
31st Oct 2024
reviewed by 'Zaman'
“Very bad service don't waste your time promising you everything but not providing any information or services absolutely waste of ......”
26th Oct 2024
reviewed by 'Reshan De Alwis'
“Connells made the property-buying process a breeze. Denis, our agent, was professional, attentive, and always willing to go the extra ......”
26th Oct 2024
reviewed by 'Sam C'
“Emma, Sam and Richard were amazing in helping me get my first house purchase across the line. They were there ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 63 251 156 362 87 159 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“I found the whole process both selling my house and ......”

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Sep 29,2017
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Chris
By: 'CarolH'
Sep 29,2017
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I found the whole process both selling my house and my purchase of another property extremely smooth, everyone in the Stopsley branch were helpful and dealt with all my queries (of which there were quite a few, not having bought and sold for 35 years). Thank ...
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Comment on agent fees
Reasonable, as expected
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“Very happy with mortgage service, Rick was very helpful and ......”

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Sep 28,2017
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Rick
By: 'Viorel'
Sep 28,2017
1 people found
this helpful
Very happy with mortgage service, Rick was very helpful and spoke to me very well face to face. Made the process very easy for me. Communicated with other estate agents effectively for me and answered all questions on my behalf....
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“I can not thank or praise Claire enough for all ......”

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Sep 28,2017
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Claire
By: 'Sara'
Sep 28,2017
1 people found
this helpful
I can not thank or praise Claire enough for all her help, advice and dedication for helping me through a very long (6 months) process of selling my property and purchasing my new home. There were a few bumps in the road but Claire and her ...
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Comment on agent fees
Agents fees were very good.
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“Everyone at this branch were helpful throughout the selling process ......”

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Sep 25,2017
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Chris
By: 'Liz'
Sep 25,2017
0 people found
this helpful
Everyone at this branch were helpful throughout the selling process from getting a valuation through to receiving the offer. Staff were friendly and we always felt that we could contact them with any questions....
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Comment on agent fees
These were fine.
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“Fantastic little team. Helped me find my dream property. Big ......”

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Sep 25,2017
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Marc
By: 'Mr'
Sep 25,2017
0 people found
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Fantastic little team. Helped me find my dream property. Big thanks to Marc & Brandon I couldn't have done it without you...
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“Brandon took full control of my sale from start to ......”

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Sep 25,2017
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Brandon
By: 'Alli'
Sep 25,2017
0 people found
this helpful
Brandon took full control of my sale from start to finish, sold within 4 weeks for over the asking price!! Superb team, superb service, superb agents!...
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Comment on agent fees
Good
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“I would like to thank Sam, Danielle and Jess who ......”

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Sep 22,2017
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samantha
By: 'Mrs'
Sep 22,2017
0 people found
this helpful
I would like to thank Sam, Danielle and Jess who have been absolutely amazing while dealing with the sale of our house. We certainly had a lot of bumps in the road with the chain, but the team in Shaftesbury went above and beyond to ...
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Comment on agent fees
very competitive
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“Thanks very much for your support and keeping me informed. ......”

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Sep 22,2017
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Rick
By: 'Zipporah'
Sep 22,2017
0 people found
this helpful
Thanks very much for your support and keeping me informed. You made the process so simple unbelievable. I found the staff members helpful throughout the process. Given I had approached other various agencies wanting to purchase a property, I was put off by their initial ...
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“Craig and Brigid have been fantastic throughout the whole process ......”

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Sep 21,2017
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Brigid
By: 'Helen'
Sep 21,2017
0 people found
this helpful
Craig and Brigid have been fantastic throughout the whole process of selling our Dad's house after his death last November. Craig has been invaluable in his constant support. My brother and I live on the South coast and we have had peace of mind as ...
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Comment on agent fees
Agent fees are fair and as expected. Money well spent!
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“top quality service, very friendly, quick to reply to any ......”

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Sep 21,2017
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Craig
By: 'belinda'
Sep 21,2017
0 people found
this helpful
top quality service, very friendly, quick to reply to any questions would recommend to any one, Craig prutton helped us from beginning to end,...
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Comment on agent fees
i dont think any one is happy to pay fees but as fees go they were quite reasonable
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“By far the best agents in town. Lee the Branch ......”

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Sep 21,2017
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Waseem
By: 'Waseem'
Sep 21,2017
0 people found
this helpful
By far the best agents in town. Lee the Branch Manager runs a very tight operation. Nothing is ever too much and they will go out of their way to help you out. I have bought and sold through these guys and can honestly say ...
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Comment on agent fees
You get what you pay for - not expensive and not cheap to be a cow boy operation.
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“We've recently sold 2 properties as well as bought a house ......”

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Sep 19,2017
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Craig
By: 'Erica'
Sep 19,2017
0 people found
this helpful
We've recently sold 2 properties as well as bought a house through Connells and couldn't reccomend them more. Craig, the manager and Brigid couldn't have been more accommodating, they constantly kept us updated through the process of buying and selling and went out of their way ...
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Comment on agent fees
We felt that the estate agent fees were reasonable compared to others we had looked at.
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“The Rushden Branch of Connells recently sold my house that ......”

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Sep 19,2017
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By: 'Mr'
Sep 19,2017
0 people found
this helpful
The Rushden Branch of Connells recently sold my house that I used to own in Rushden. Everyone at the Rushden Branch were very helpful especially during some rather stressful times before exchange of contract due it the complete incompetence of my buyers Solicitors . I would ...
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Comment on agent fees
Agents fees were Good
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“Very good service and communication from both Lauren and Alex, ......”

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Sep 19,2017
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Lauren
By: 'NPH'
Sep 19,2017
2 people found
this helpful
Very good service and communication from both Lauren and Alex, thank you. I wouldn't hesitate to recommend to a friend...
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“I will not recommend Connells Estate Agents to anybody, my ......”

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Sep 18,2017
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By: 'NicNoodle'
Sep 18,2017
1 people found
this helpful
I will not recommend Connells Estate Agents to anybody, my experience with them was awful. At the start of the process we were kept in the loop, once the sale had been agreed the customer service levels dropped dramatically it was at that point I ...
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Comment on agent fees
poor - if it was an intro of buyer that I paid for I could have paid far less, however was never informed that this was the level of service to expect, despite being told this three times upon complaining
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“The most appalling customer service I have experienced from a ......”

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Sep 18,2017
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By: 'Ex'
Sep 18,2017
0 people found
this helpful
The most appalling customer service I have experienced from a company in a long time. Used them to let out our property and appeared to start well but quickly had to start chasing for seemingly anything that was in a least bit outside what was ...
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Comment on agent fees
Management fees are shocking for the level of service.
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“Absolutely useless people. Such an unprofessional letting agency. They let ......”

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Sep 16,2017
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Leanne
By: 'Kinga'
Sep 16,2017
2 people found
this helpful
Absolutely useless people. Such an unprofessional letting agency. They let the new tenant to sign the tenancy agreement and gave him a date to move in which was overlapping ours, however we payed for the whole month and they have not even notified us. After ...
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“Emma and her team at Connells Werrington branch made the ......”

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Sep 15,2017
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Emma
By: 'Adams'
Sep 15,2017
2 people found
this helpful
Emma and her team at Connells Werrington branch made the experience of selling our house less stressful inspite of some tricky moments! They did what they said they would Keeping us informed throughout. Having a local branch, who know the local housing market really helps....
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Comment on agent fees
The price Quoted was what we paid. A competitive price that we were happy to pay for the service we received.
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“We had our house on the market with another Stopsley ......”

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Sep 15,2017
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By: 'S'
Sep 15,2017
0 people found
this helpful
We had our house on the market with another Stopsley agent for 7 months with no offers. A friend had bought through Connells and recommended them to us. Chris Blackham valued our property and explained why the marketing techniques used by the other agent were not ...
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Comment on agent fees
Good
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“I would just like to say a great big thank ......”

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Sep 15,2017
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Michael
By: 'Terri'
Sep 15,2017
0 people found
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I would just like to say a great big thank you to Michael Cole who managed to secure me a mortgage where others failed. I appreciate the hours you put in for me, I will be seeing you again....
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“I wanted to take this opportunity to write to you ......”

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Sep 13,2017
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Giovanni
By: 'Steve'
Sep 13,2017
1 people found
this helpful
I wanted to take this opportunity to write to you in order to convey our thanks for the huge effort from the team at Connells Bedford to secure the property which we acquired recently. If it had not been for all the hard work you ...
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“Excellent service sold and brought through Letchworth branch,Their Free ......”

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Sep 11,2017
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By: 'S.Leete'
Sep 11,2017
0 people found
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Excellent service sold and brought through Letchworth branch, Their Free Mortgage Advice was very helpful and used all there services, always very helpful and friendly staff, always had time to talk to me and nothing was ever a problem for them. Their in-house services are ...
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Comment on agent fees
Very impressed with fees and Mortgage Advice excellent free service
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“Thanks For Your Help And Sorting Out Any Issues and ......”

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Sep 11,2017
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By: 'J.Sangha'
Sep 11,2017
0 people found
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Thanks For Your Help And Sorting Out Any Issues and Following Things up on sale, Very Effective, Well Advertised, Great Service Highly Recommend Great Attitude...
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Comment on agent fees
Really happy with Fee's Excellent along with the service
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“I have just sold my property with Connells and could ......”

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Sep 11,2017
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By: 'McLaughlan.C'
Sep 11,2017
0 people found
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I have just sold my property with Connells and could not be happier with the help and support of the team at the Letchworth Branch. I thought this would be a stressful process but they have helped make the sale go very smoothly and they ...
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Comment on agent fees
excellent and excellent service
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“Thank you Carl for helping us sell our property. You ......”

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Sep 11,2017
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Carl
By: 'Stephanie'
Sep 11,2017
4 people found
this helpful
Thank you Carl for helping us sell our property. You made the process so easy and you were easily contactable if we had any questions or needed advice....
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Comment on agent fees
Fees were fair
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“Letchworth Connells - Thank you for your help and sorting ......”

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Sep 11,2017
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By: 'Wendy'
Sep 11,2017
0 people found
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Letchworth Connells - Thank you for your help and sorting out any issues and following up on things with my purchase....
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Comment on agent fees
N/A
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“Unfortunately I'm not happy with the experience we had with ......”

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Sep 09,2017
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By: 'Mevvii'
Sep 09,2017
1 people found
this helpful
Unfortunately I'm not happy with the experience we had with connell's on bearwood road still waiting for our deposit it's been 3weeks just been told no one at the office we will get back yep still waiting for that phone call we rang them overy 50...
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Comment on agent fees
Bad
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“Excellent service from start to finish. As a FTB unsure ......”

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Sep 08,2017
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MR
By: 'Mr'
Sep 08,2017
0 people found
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Excellent service from start to finish. As a FTB unsure of the process, Harry supported me throughout, along with Richard Cleves Mortgage consultant, 10/10...
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Comment on agent fees
N/A
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“We'd like to thank Tom Constable and Daniel Finberg for ......”

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Sep 08,2017
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Daniel
By: 'Lynne'
Sep 08,2017
1 people found
this helpful
We'd like to thank Tom Constable and Daniel Finberg for the proficient way their team managed our house sale in Taunton. The circumstances that prompted the sale were tragic and we were very keen to try and secure a quick sale but at a good ...
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Comment on agent fees
We negotiated a fair price and they worked hard for their commission.
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“An excellent and friendly though professional service, Always helpful and ......”

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Sep 08,2017
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By: 'kim'
Sep 08,2017
1 people found
this helpful
An excellent and friendly though professional service, Always helpful and positive and most important thoroughly honest and reliable. All you could ask for in an estate agent....
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Comment on agent fees
bit high but good for the service provided.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



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