Connells
3.6/5, 1782 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.
SME Professional- Innovative Lettings & Property Management Software

Latest Reviews

 View all Reviews 1782
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
2nd Nov 2024
reviewed by 'James'
“Fantastic service by Connells yesterday. The team squeezed in three additional viewings when they realised we had traveled 3 hours to ......”
31st Oct 2024
reviewed by 'Zaman'
“Very bad service don't waste your time promising you everything but not providing any information or services absolutely waste of ......”
26th Oct 2024
reviewed by 'Reshan De Alwis'
“Connells made the property-buying process a breeze. Denis, our agent, was professional, attentive, and always willing to go the extra ......”
26th Oct 2024
reviewed by 'Sam C'
“Emma, Sam and Richard were amazing in helping me get my first house purchase across the line. They were there ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 63 251 156 362 87 159 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“Very friendly responsive and competent team that helped with ironing ......”

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Nov 13,2017
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Alex
By: 'Zbys'
Nov 13,2017
1 people found
this helpful
Very friendly responsive and competent team that helped with ironing out all the wrinkles. Highly recommended then and expect to use them for our next move....
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Comment on agent fees
Fees are standard
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“From my first meeting with Giovanni Amoroso on Wednesday August 2......”

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Nov 13,2017
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Giovanni
By: 'Franco'
Nov 13,2017
1 people found
this helpful
From my first meeting with Giovanni Amoroso on Wednesday August 2nd to exchange on Monday November 13th, I have been more than happy with the service I have received from him and the level of professionalism and integrity he has shown me has been second ...
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Comment on agent fees
Fee was spot on - 1600 plus vat!! Priced extremely competitively for a quick and smooth sale!!
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“Top Marks to the team at Watford.We have been ......”

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Nov 10,2017
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Scott
By: 'Jane'
Nov 10,2017
0 people found
this helpful
Top Marks to the team at Watford. We have been through one of the most complex sales. We have had our highs & lows, we have had our laughs & frustrations but we fought together to get this done. I feel I have got to know you ...
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Comment on agent fees
Good
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“We can't thank Jay enough for all the hel he ......”

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Nov 10,2017
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Jay
By: 'A'
Nov 10,2017
0 people found
this helpful
We can't thank Jay enough for all the hel he has given us, All I can say is he's a star and has helped us a lot, with what was not a easy sale which had to be done over the phone as we live ...
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Comment on agent fees
Good they have earned it as it was not a strat foward sale.
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“Very professional and friendly staff who kept me updated through ......”

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Nov 09,2017
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By: 'Michelle'
Nov 09,2017
1 people found
this helpful
Very professional and friendly staff who kept me updated through out the process. Everyone i dealt with could not do enough for us and were very helpful throughout. I would definitely recommend connells Wednesbury, 5 star service!...
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“Prudence was extremely helpful to provide me with Tenants Agreement ......”

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Nov 06,2017
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Prudence
By: 'John'
Nov 06,2017
0 people found
this helpful
Prudence was extremely helpful to provide me with Tenants Agreement as I needed the help. I will Be happy to use and consult with Connells in the future...
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Comment on agent fees
good
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“The whole team at Connells in Cambourne were a pleasure ......”

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Nov 04,2017
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Alex
By: 'Julia'
Nov 04,2017
2 people found
this helpful
The whole team at Connells in Cambourne were a pleasure to deal with - friendly, efficient and professional every step of the way....
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“Connells Mortgage service is a rip off. Unfortunately I joined ......”

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Oct 31,2017
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Claire
By: 'Milad'
Oct 31,2017
0 people found
this helpful
Connells Mortgage service is a rip off. Unfortunately I joined them in 2015 as I was buying the property with Connells and somehow I was pushed in using their own mortgage service due to time. They charge a hefty joining fee and at least I thought ...
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Comment on agent fees
Fees are Ridiculous
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“We are in the process of moving to Scotland and ......”

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Oct 29,2017
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By: 'Rugby'
Oct 29,2017
0 people found
this helpful
We are in the process of moving to Scotland and chose Connell's in Rugby to sell our house. At one point the sale fell through and we took their advice to get it straight back on the market. It sold within 2 days and Jess got ...
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Comment on agent fees
Good
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“3 months waiting our deposit back and a lot of problems ......”

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Oct 29,2017
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By: 'Sara'
Oct 29,2017
5 people found
this helpful
3 months waiting our deposit back and a lot of problems that they didn't want to heard. We felt ignored since first week!!!...
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“Top Agent & Top GuysProfessional from start to finish, Kept me ......”

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Oct 26,2017
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Alex
By: 'J'
Oct 26,2017
2 people found
this helpful
Top Agent & Top Guys Professional from start to finish, Kept me well informed throughout. Every viewing was accompanied with feedback within 24hours. Quality brochures and great photography. All for a reasonable price...
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Comment on agent fees
Fair
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“Very happy with the service received. Good communication and professional ......”

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Oct 26,2017
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Chris
By: 'David'
Oct 26,2017
0 people found
this helpful
Very happy with the service received. Good communication and professional at all times. Happily recommend them, helpful all the way through from sale to completion....
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Comment on agent fees
good
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“Thank you so much for a top class service. The ......”

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Oct 25,2017
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Lee
By: 'Mo'
Oct 25,2017
3 people found
this helpful
Thank you so much for a top class service. The house had been on the market for one year previously. When we contacted Lee he spoke to us of the 6 week challenge to sell in that time. He and his staff put everything into achieving ...
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Comment on agent fees
Good
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By: Lee Cooke
Nov 24, 2017
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Thank you for your lovely feedback, it really does go to show that a new agent can make a huge difference, hope you both are well and thank you for choosing me 😀 ...

“Ben helped me find a tenant , helped with the paperwork ......”

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Oct 25,2017
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BEN
By: 'D.K'
Oct 25,2017
0 people found
this helpful
Ben helped me find a tenant , helped with the paperwork and was easy and friendly to talk to . Ben Pegg was very helpful too . Everything went smooth. I was expecting for problems, but they put me as ease. Thank you .Bens !!!...
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Comment on agent fees
AS EXPECTED
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“The 4th time I have used Connells and yet again ......”

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Oct 24,2017
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Lee
By: 'Marie'
Oct 24,2017
1 people found
this helpful
The 4th time I have used Connells and yet again another fast sale this time within 3 weeks of going on the market. I wouldn't even consider using any other agent, fantastic job....
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Comment on agent fees
Good
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By: Lee Cooke
Nov 24, 2017
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Thank you once again Marie, surely one of the Connells top customers, pleasure helping you sell another home, thank you again for choosing me 😀 ...

“James was very professional in handling the sale of our ......”

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Oct 20,2017
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james
By: 'Peter'
Oct 20,2017
0 people found
this helpful
James was very professional in handling the sale of our house. We would come back to Connells if needed in the future. Very polite and looked after our every needs....
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Comment on agent fees
good
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“We chose Connells on reputation, we were not disappointed. Phil ......”

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Oct 19,2017
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Phil
By: 'AS-197'
Oct 19,2017
2 people found
this helpful
We chose Connells on reputation, we were not disappointed. Phil the valuer was honest, up front and on the ball, our house sold for the price we agreed at the start of the process. All other services were very prompt and professional be it talking ...
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Comment on agent fees
The fees paid were reasonable, the house sold very quickly and the service was great, so ultimately you it was money well spent.
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“We used Connells Worcester to let our property in August 2017. ......”

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Oct 17,2017
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Kris
By: 'gazkelly'
Oct 17,2017
0 people found
this helpful
We used Connells Worcester to let our property in August 2017. From the initial email contact Kris couldn't have provided us with better service, information and advice. Connells managed to find us a fully acceptable tenant within 48hrs of being told the property was available, made ...
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“Fantastic service from Connells as a whole, but Aliyah Houghton ......”

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Oct 16,2017
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Aliyah
By: 'Jean'
Oct 16,2017
0 people found
this helpful
Fantastic service from Connells as a whole, but Aliyah Houghton excelled my expectations. She always put my personal needs into consideration. She is an extremely pleasant and helpful woman. She made the last few months alot easier for me to bare during such a difficult ...
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Comment on agent fees
Agents fees were reasonable
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By: Lee cooke
Nov 24, 2017
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Thank you for your great feedback our Lettings team are doing fantastic and fastly becoming Wolverhampton's top letting agent 👍 ...

“To any potential buyers or sellers,Buying and selling property ......”

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Oct 16,2017
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By: 'T'
Oct 16,2017
0 people found
this helpful
To any potential buyers or sellers, Buying and selling property is a very stressful business, I used Connells and this made this a very easy process. With regularly update, and advice, on each stage of the sales. So I would like to take the opportunity ...
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“From the very first time I met Chris when he ......”

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Oct 15,2017
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Chris
By: 'Lorraine'
Oct 15,2017
0 people found
this helpful
From the very first time I met Chris when he came to the house to price up the property I knew this was the Estate Agent i would be using. In a very difficult and an emotional situation he made the whole house sale feel ...
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Comment on agent fees
The Agents fees were fairly reasonable, compared to others
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“You couldn't find a single fault for this estate agents ......”

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Oct 12,2017
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Elizabeth
By: 'Simply'
Oct 12,2017
0 people found
this helpful
You couldn't find a single fault for this estate agents in Plymouth especial for the manager of the branch Called Liz. The whole process of buying a property was stressful free with so much support, professional approach and patience. Thank you all so much at ...
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Comment on agent fees
Good
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“I have both my properties managed by Chris Jones at ......”

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Oct 12,2017
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Christopher
By: 'Satisfied'
Oct 12,2017
0 people found
this helpful
I have both my properties managed by Chris Jones at Connells. I have found him to be knowledgeable about all aspects of lettings . He is very approachable and his advice and help has been invaluable. I know that on the couple of occasions repairs have ...
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Comment on agent fees
Very reasonable.
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“Over several years I have used Chris Jones and his ......”

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Oct 11,2017
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Christopher
By: 'M.'
Oct 11,2017
0 people found
this helpful
Over several years I have used Chris Jones and his team at Connells Worcester to look after my rented properties. Bearing in mind that he represents both tenants and landlords I can do nothing else but report my complete satisfaction with all aspects of the ...
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Comment on agent fees
Fair to all parties.
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“I've used Connells to rent and manage a property in ......”

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Oct 10,2017
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By: 'CShell'
Oct 10,2017
1 people found
this helpful
I've used Connells to rent and manage a property in St Albans for several years. The branch staff are great, but the management service is bad beyond belief. It has incurred additional expense and a lot of administrative hassle to finally change agents, but no-one ...
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Comment on agent fees
Same as most agents
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“A big thanks to Harry and Anthony for our first ......”

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Oct 08,2017
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MR
By: 'Anup'
Oct 08,2017
0 people found
this helpful
A big thanks to Harry and Anthony for our first house purchase. Good customer service. Very supportive staff. Excellent Team....
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“Recently sold a house in Bedford and was very disappointed ......”

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Oct 07,2017
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Giovanni
By: 'Disappointed.'
Oct 07,2017
0 people found
this helpful
Recently sold a house in Bedford and was very disappointed with the service .Initial contact/advice was excellent with Giovanni very impressive. Sadly the ongoing support was poor. Felt that agents were more interested in the buyers and saw us as a nusicance even though ...
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Comment on agent fees
VAT always a shock. Disappointed that had to pay £100 for photos(which werent very good either). Have since spoken to other agents who do not charge.
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“Word of warning to the British public, especially the vulnerable ......”

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Oct 06,2017
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By: 'Jacqueline'
Oct 06,2017
0 people found
this helpful
Word of warning to the British public, especially the vulnerable amongst us. NEVER and I repeat NEVER call these people until you are ready to sell. One tiny enquiry has led to countless telephone calls and emails on a daily basis.I made my position ...
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Comment on agent fees
No comment
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By: Ryan Towers
Oct 17, 2017
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It wouldn't matter if the CEO did see it anyway I have sent him numerous of emails which he has blatantly ignored! Worst company I have ever dealt with ...

“After finding a property that we liked, we went ahead ......”

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Oct 06,2017
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By: 'Paignton'
Oct 06,2017
1 people found
this helpful
After finding a property that we liked, we went ahead and decided to put the necessary holding deposit down to secure the place. We agreed the moving-in date with the estate agent, and signed the Holding Deposit Agreement for the agreed move date and rent ...
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“I used Connells in Leavesden to sell my house. I ......”

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Oct 06,2017
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Tom
By: 'Review'
Oct 06,2017
0 people found
this helpful
I used Connells in Leavesden to sell my house. I changed estate agents to Connells as with my previous estate agents I wasn't get the communication that had been promised when signing up. Connells had been recommended by a friend who had also had a ...
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Comment on agent fees
ok, similar compared to other agents.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



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