Connells
3.6/5, 1786 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

Contact Us

Latest Reviews

 View all Reviews 1786
18th Dec 2024
reviewed by 'Amy'
“James and Sam have been fantastic, really enthusiastic and great for getting 12 viewings booked in just three days. Both were ......”
17th Dec 2024
reviewed by 'Olivia Walker'
“Amazing service. James was so helpful throughout our property search’s, we are first time buyers so the process can ......”
11th Dec 2024
reviewed by 'Anicet'
“CONNELLS ABINGDONWorst estates agency ever and poorly behaved managing. DO NOT TRUST, either for selling or buying a property.I ......”
11th Dec 2024
reviewed by 'Rizwan'
“Dan Flowers has been incredibly helpful in securing a great mortgage for me. His expertise and dedication were evident throughout ......”
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 64 251 156 363 87 161 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA RICS Move With Us
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“78 Green Lane, Great Barr, B43. Purchased below market value by ......”

Share on :
Mar 11,2018
Minithumbdown
By: 'Matt'
Mar 11,2018
1 people found
this helpful
78 Green Lane, Great Barr, B43. Purchased below market value by Mr. D* (valuer for Connells Great Barr). Currently being marketed by Green & Co. via online auction through SDL Auctions. I believe the previous owners were put under duress to sell there asset below market value ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: D
Sep 19, 2022
View all comments (1)
Matt then later brought this off myself and placed it on auction ...

“Excellent service. Outstanding communication. Enzo even helped with our slow ......”

Share on :
Mar 10,2018
Minithumbup
claim your profile
Enzo
By: 'Matt'
Mar 10,2018
1 people found
this helpful
Excellent service. Outstanding communication. Enzo even helped with our slow and sloppy conveyancer work. I would also like to say that nationwide were so appalling to us and declined everything pretty much due to being self employed. When they did accept the application by way ...
read full review
Comment on agent fees
Nothing bad. They earnt it
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“For the first month of living in my home I ......”

Share on :
Mar 08,2018
Minithumbdown
claim your profile
Natasha
By: 'Awful!!'
Mar 08,2018
7 people found
this helpful
For the first month of living in my home I had no cooker. It was only due to the plumber hassling the agency, I even got one. I now have a leak from my sink and dishwasher that minus the 2 day snow days, I have ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I just need to say and inform others that Connells ......”

Share on :
Mar 08,2018
Minithumbdown
By: 'Annoyed'
Mar 08,2018
1 people found
this helpful
I just need to say and inform others that Connells has been THE worst estate agent i have ever used and i have used afew. communication back from them is a real problem when you need to talk to them / need repairs doing, yet the ...
read full review
Comment on agent fees
average fees for an estate agent ( too high but they all are )
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Zoe from Connells is always calm and helpful. She has ......”

Share on :
Mar 07,2018
Minithumbup
By: 'JT'
Mar 07,2018
3 people found
this helpful
Zoe from Connells is always calm and helpful. She has a can-do attitude and always does her best to deal with your problem. She is highly experienced and competent, and she is also a good communicator. When issues arise with other teams, such as accounts ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was beginning to lose a little faith in Connells ......”

Share on :
Mar 07,2018
Minithumbup
claim your profile
Marni
By: 'Chris'
Mar 07,2018
0 people found
this helpful
I was beginning to lose a little faith in Connells as I was being given the runaround on various aspects of my tenancy. Marni was so helpful and knowledgeable she solved in half a day what had taken weeks and lots of phone calls to ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marni Cosby
Mar 07, 2018
View all comments (1)
Thank you so much for this review Chris, Its has been a pleasure assisting you. ...

“Yasmine did a very good job in providing a comprehensive ......”

Share on :
Mar 07,2018
Minithumbup
claim your profile
Yasmine
By: 'Carol'
Mar 07,2018
0 people found
this helpful
Yasmine did a very good job in providing a comprehensive review of the checkout document. detailing where there was the potential to claim back from the tenant but offering guidance as to whether this was reasonable. It made the process very easy and clear in ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Completed purchase on property on Thursday,ben brought prospective tenant ......”

Share on :
Mar 06,2018
Minithumbup
claim your profile
ben
By: 'frank'
Mar 06,2018
0 people found
this helpful
Completed purchase on property on Thursday,ben brought prospective tenant on Friday.credit reference completed Friday afternoon.tenant moved in Saturday morning.fantastic service....
read full review
Comment on agent fees
Very fair
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Courteous, eager to help and prompt.Took up the matter ......”

Share on :
Mar 04,2018
Minithumbup
claim your profile
Yasmine
By: 'Subhajit'
Mar 04,2018
1 people found
this helpful
Courteous, eager to help and prompt. Took up the matter and acted swiftly to resolve the issue quickly without any hassles....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have just sold a property through Connells in Watford ......”

Share on :
Mar 03,2018
Minithumbup
claim your profile
Luke
By: 'Martin'
Mar 03,2018
0 people found
this helpful
I have just sold a property through Connells in Watford and would definitely recommend them. I dealt mainly with Luke Cheek and he was very helpful in keeping me up to date on any developments....
read full review
Comment on agent fees
They charged the going rate
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Marni has been very professional and courteous when helping with ......”

Share on :
Feb 28,2018
Minithumbup
claim your profile
Marni
By: 'Cherie'
Feb 28,2018
0 people found
this helpful
Marni has been very professional and courteous when helping with the letting of my property. She has answered my queries promptly and i feel that i have been kept well informed Much appreciated!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been letting a couple of properties in the ......”

Share on :
Feb 28,2018
Minithumbup
By: 'Landlord'
Feb 28,2018
0 people found
this helpful
I have been letting a couple of properties in the Grantham through Connells for the last couple of years, for the first few months there was a lot of staff turnover so the service was a little poor, but I can honestly say that since ...
read full review
Comment on agent fees
I feel there feels are slightly high
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am a landlord, with Connells acting as agents.With ......”

Share on :
Feb 28,2018
Minithumbup
claim your profile
Jade
By: 'Tony'
Feb 28,2018
0 people found
this helpful
I am a landlord, with Connells acting as agents. With any large organisation, it can be difficult to find an employee who takes ownership of issues and personally takes responsibility to resolve them. I am delighted to say that Jade is that person and all ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Yasmine is really, really nice person to deal with.She ......”

Share on :
Feb 28,2018
Minithumbup
claim your profile
Yasmine
By: 'Martin,'
Feb 28,2018
0 people found
this helpful
Yasmine is really, really nice person to deal with. She is very caring. If we had any issue in house she always make sure that is resolved. If something is taking longer to fix, she is checking on progress of repair. I wish everybody would ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From the first Time I meet this Young man Daniel ......”

Share on :
Feb 27,2018
Minithumbup
claim your profile
Daniel
By: 'Linda'
Feb 27,2018
0 people found
this helpful
From the first Time I meet this Young man Daniel Barrett he impressed me with is very respectful and polite manner. He has great knowledge of his field and knows the up to date laws, regulations, polices and procedures of his company. Daniel and His ...
read full review
Comment on agent fees
good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We liked Claire immediately on meeting her, she was enthusiastic ......”

Share on :
Feb 27,2018
Minithumbup
claim your profile
Claire
By: 'The'
Feb 27,2018
1 people found
this helpful
We liked Claire immediately on meeting her, she was enthusiastic and knowledgeable and we felt confident about putting our property sale in her hands. We have received good communication from the branch. Keep up the good work!...
read full review
Comment on agent fees
Expensive compared to some but worth it to get the level of service.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jessica has proved very efficient, friendly and helpful in arranging ......”

Share on :
Feb 26,2018
Minithumbup
claim your profile
Jessica
By: 'John'
Feb 26,2018
0 people found
this helpful
Jessica has proved very efficient, friendly and helpful in arranging what proved to b a very problematic boiler repair. She liaised very effectively between myself (landlord), tenant and contractor so that I was always aware of developments....
read full review
Comment on agent fees
n/a
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Luke definitely earned his money on this sale - professional, ......”

Share on :
Feb 26,2018
Minithumbup
claim your profile
Luke
By: 'Thanks'
Feb 26,2018
0 people found
this helpful
Luke definitely earned his money on this sale - professional, helpful and worked tirelessly to ensure that we completed within a 4 week time scale. Cant thank him enough....
read full review
Comment on agent fees
Same as everywhere else
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“In terms of communication and service the agents are respectable ......”

Share on :
Feb 26,2018
Minithumbup
By: 'JGhaith'
Feb 26,2018
0 people found
this helpful
In terms of communication and service the agents are respectable and professional. They are good with highlighting issues, and providing the right advise for any matter that occurs. One thing I would point out is that the agents might need to be more strict with ...
read full review
Comment on agent fees
I would say the fees are fine, but as a landlord maybe you would expect more reporting on the status of the house and is it being maintained by the renters.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Everyone at Connells were very helpful, friendly and honest. Ash ......”

Share on :
Feb 24,2018
Minithumbup
claim your profile
Ash
By: 'Kerry'
Feb 24,2018
0 people found
this helpful
Everyone at Connells were very helpful, friendly and honest. Ash was there to help us throughout our whole process and feel reassured at all times. I felt that Ash really put all his effort to help the process go as quickly as possible. So I ...
read full review
Comment on agent fees
Expensive by very good.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My communication with Clodagh has been by email. I am ......”

Share on :
Feb 24,2018
Minithumbup
claim your profile
Clodagh
By: 'Mike'
Feb 24,2018
1 people found
this helpful
My communication with Clodagh has been by email. I am a landlord and Clodagh had reminded me that the rented property needed its gas safety certificate renewed - itself a very useful aid! I had some problems with getting this done, so Clodagh suggested using ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lily Ward was always incredibly helpful with any issues and ......”

Share on :
Feb 23,2018
Minithumbup
claim your profile
Lily
By: 'Crouch74'
Feb 23,2018
0 people found
this helpful
Lily Ward was always incredibly helpful with any issues and due to an unhelpful and difficult landlord, was regularly required. Abby Brooks was also very helpful with getting the return of our rental deposit from the hard to get hold of landlord. Great customer service. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The purchase of our properties went through very well but ......”

Share on :
Feb 23,2018
Minithumbup
claim your profile
Louise
By: 'Rigsby'
Feb 23,2018
0 people found
this helpful
The purchase of our properties went through very well but unfortunately we were let down badly by the person the let out the first of these with letting to an obviously poor tenant and failure to communicate. However, a change of personnel; rectified that and ...
read full review
Comment on agent fees
Within normal rates
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Big thank you to our agent Robyn, she was very ......”

Share on :
Feb 23,2018
Minithumbup
claim your profile
Robyn
By: 'Pepa'
Feb 23,2018
0 people found
this helpful
Big thank you to our agent Robyn, she was very friendly and helpful and always there when we needed help with the maintenance of the house we were letting.We wish Robyn great success in the work and in life!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Abby was very helpful when our washing machine broke. She ......”

Share on :
Feb 22,2018
Minithumbup
claim your profile
Abby
By: 'Keith'
Feb 22,2018
0 people found
this helpful
Abby was very helpful when our washing machine broke. She was able to get a replacement within a week and a half. She kept us updated throughout which made us feel like we were not forgotten about....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The property that's I was renting was transferred to the ......”

Share on :
Feb 22,2018
Minithumbup
claim your profile
Clodagh
By: 'Jim'
Feb 22,2018
1 people found
this helpful
The property that's I was renting was transferred to the Leighton Buzzard branch during my tenancy and I found Clodagh to be professional and helpful any time I had to engage with her. She was always quick to help direct solutions to my queries and ...
read full review
Comment on agent fees
N/A - I had a different agent for fees due to the property being managed by Connells Leamington.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Connells Are dreadful! I would never use this company ever ......”

Share on :
Feb 22,2018
Minithumbdown
By: 'Dan'
Feb 22,2018
0 people found
this helpful
Connells Are dreadful! I would never use this company ever again! they almost cost us the sale of our property and still demanded payment! We had to take over the sale of our home, dealing with the buyer. Connells should get 0 stars!...
read full review
Comment on agent fees
bad
Feature review Comments (2) Report abuse Print review
Was this helpful? Yes
By: Dan Garside
May 10, 2018
View all comments (2)
By the time you joined the office we had already taken over the sale due to your predecessors and your colleagues incompetence - (15 Chaplin grove) it doesn't matter what you say in response there are many many dreadful reviews on Connells as an agent the company are awful ...

“Chris , Is a dedicated agent , From my initial meeting with ......”

Share on :
Feb 21,2018
Minithumbup
claim your profile
Chris
By: 'David'
Feb 21,2018
0 people found
this helpful
Chris , Is a dedicated agent , From my initial meeting with him he prooved knowledgeable , and the right man for the job. - To the extent I didn't entertain the other agents I initially booked appointments with to sell the property. I found Chris to listen ...
read full review
Comment on agent fees
very competitive - market rates
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Shani Phillips was my property coordinator (trouble-shooter) at Connells Residential ......”

Share on :
Feb 21,2018
Minithumbup
By: 'PhilF'
Feb 21,2018
0 people found
this helpful
Shani Phillips was my property coordinator (trouble-shooter) at Connells Residential Lettings during my 6-month stay in a studio flat in Brixham from August 2017 to January 2018. Shani was excellent, and extremely professional. She solved every problem efficiently, and with a smile. Thank you, Shani for your ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The Connells team - Lee particularly - delivered on their ......”

Share on :
Feb 17,2018
Minithumbup
claim your profile
Lee
By: 'Roger'
Feb 17,2018
1 people found
this helpful
The Connells team - Lee particularly - delivered on their promise to quickly find a buyer at very close to full asking price. Unfortunately the first sale fell through, through no fault of Connells, but they were again able to quickly find a new buyer ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn