Connells
3.6/5, 1782 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 63 251 156 362 87 159 50 116 261
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA RICS Move With Us
Latest Properties

No Properties

“Mrs...”

Share on :
May 09,2018
Minithumbup
Frankie
By: 'Mini'
May 09,2018
0 people found
this helpful
Really helpful team, they went above and beyond the needs of the staff to help me with letting my flat. Always prompt and polite on the phone , answered all queries...
read full review
Was this helpful? Yes

“Fantastic Service...”

Share on :
May 09,2018
Minithumbup
By: 'CB'
May 09,2018
0 people found
this helpful
Fantastic end to end service from all at Oxley Park Connells, from the initial process with Edward Percival right through to completion with Charlotte Fiume the service was customer centric with a warm and professional approach at all times. A++++ recommended...
read full review
Comment on agent fees
No issues
Was this helpful? Yes
By: Charlotte Fiume
May 10, 2018
View all comments (1)
Hi Mr and Mrs Bride, Thank you for your comments and it was an absolute pleasure to work with you . I hope in the future you will return back to Connells and we will most certainly be happy to help you both again. Kind Regards ...

“Great Service!...”

Share on :
May 08,2018
Minithumbup
By: 'R'
May 08,2018
0 people found
this helpful
I have been working with Connells Lettings team for a few years now and have had fantastic service notably from Emma Marriot and more recently from her colleague Emma Ter Harr - who work between the Grantham and Melton Mowbray offices. Despite working across the ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“House sale...”

Share on :
May 08,2018
Minithumbup
Nicola
By: 'Julie'
May 08,2018
0 people found
this helpful
After a long period of time trying to sell our house we decided to try a different agent. We spoke to Nicola at Connells in Blaby and was immediately impressed with her enthusiasm and knowledge regarding the housing market. Nicola marketed the property in a ...
read full review
Comment on agent fees
Good.
Was this helpful? Yes

“Excellent service!...”

Share on :
May 08,2018
Minithumbup
Hazel
By: 'Laura'
May 08,2018
0 people found
this helpful
Hazel was an absolute pleasure to deal with! I like to now all the details when I am dealing with agents managing my property - Hazel always explained clearly and with a very warm and understanding tone. The whole process was very quick, Hazel kept ...
read full review
Comment on agent fees
I feel you get what you pay for in life, the fees were fair for the level of service I received.
Was this helpful? Yes

“Terrible...”

Share on :
May 08,2018
Minithumbdown
By: 'Penny'
May 08,2018
0 people found
this helpful
I have had a very bad experience dealing with incompetent staff, no-one knows whats going on. I was charged twice for everything 2 months in a row so have been chasing refunds non-stop. I also had to pay a court fee of £100 because they didn't forward ...
read full review
Was this helpful? Yes

“New Home...”

Share on :
May 04,2018
Minithumbup
Diana
By: 'Maria'
May 04,2018
0 people found
this helpful
Diana and Simon really helped me find a new home from start to finish they called and emailed to help everything run smoothly. They responded very quickly to my emails and calls and we sealed the deal. Very nice people. Thank you both...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“lettings...”

Share on :
May 04,2018
Minithumbup
Clodagh
By: 'john'
May 04,2018
0 people found
this helpful
Since maintenance issues were transferred to Leighton Buzzard and Clodagh Matthews has been dealing with the maintenance on my property all the repair's have been dealt with swiftly so that the tenant's are satisfied. Any issues and question' that I might have are answered quickly....
read full review
Comment on agent fees
good
Was this helpful? Yes

“Friendly and efficient...”

Share on :
May 04,2018
Minithumbup
Diana
By: 'V'
May 04,2018
0 people found
this helpful
Diana was very friendly and informative with respect to the letting process. She kept us up to date on prospective tenant appointments and was always available to contact for any questions. Ultimately she helped to secure us new tenants within a couple of weeks - ...
read full review
Comment on agent fees
Fees are reasonable for the area
Was this helpful? Yes

“Property Sale...”

Share on :
May 04,2018
Minithumbup
Brandon
By: 'Andy'
May 04,2018
0 people found
this helpful
Just thought I would write a review to compliment Brandon on his service with regards to a property transaction completed recently. Whist Brandon didn't represent me I had many contacts with him during the sale of my property. I found him extremely professional and his ...
read full review
Comment on agent fees
Not known
Was this helpful? Yes

“Excellent, Professional and Speedy Service...”

Share on :
May 03,2018
Minithumbup
Diana
By: 'R'
May 03,2018
0 people found
this helpful
Excellent, professional and Speedy service from Diana and Simon! They are both always polite and happy to go above and beyond what is expected. Would highly recommend them and the team at Connells Watford!...
read full review
Comment on agent fees
Fee's are reasonable. The only comment I could make would be that for return business there may be could be a discount applied
Was this helpful? Yes

“regarding 42 morcom road...”

Share on :
May 03,2018
Minithumbup
Yasmine
By: 'Melissa'
May 03,2018
0 people found
this helpful
After having months of non communication with the Dunstable branch and the people managing my property, I was introduced to Yasmine Degmenlibey whom I must say done more for me in a few days than anyone. All my concerns were addressed and were dealt with ...
read full review
Comment on agent fees
Yasmine dealt with my concerns within a matter of days. Daily updates which were appreciated. Very professional and gets the job done.
Was this helpful? Yes
By: Yasmine Degmenlibey
Jun 07, 2018
View all comments (1)
Thank you very much! ...

“Couldn't be happier!...”

Share on :
May 02,2018
Minithumbup
Diana
By: 'Rameez'
May 02,2018
0 people found
this helpful
Diana has gone out of her way to make sure we were satisfied with the place presenting us to the landlord as well. She not only handed over the keys but also helped setup our utility bills after moving in....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ANDY WILLIAMS...”

Share on :
May 02,2018
Minithumbup
By: 'ANDY'
May 02,2018
0 people found
this helpful
I FOUND THE STAFF AT THE WATFORD BRANCH EXTREEMLY HELPFULL FRIENDLY AND PLEASANT. THEY MADE THE WHOLE PROCESS AS PAINLESS AS POSSIBLE....
read full review
Comment on agent fees
GOOD
Was this helpful? Yes

“Amazing support and service...”

Share on :
May 02,2018
Minithumbup
Daniella
By: 'Rav'
May 02,2018
0 people found
this helpful
Daniella has been fantastic in dealing with the issues that I have been having with the property I was a tenant of. She is efficient and answers emails quickly. She has given me brilliant advice and I would definitely recommend her....
read full review
Was this helpful? Yes

“Letting...”

Share on :
Apr 28,2018
Minithumbup
Simon
By: 'RP'
Apr 28,2018
0 people found
this helpful
Both Simon and Diana were excellent in letting my dwellings to new tenants, very thorough and efficiently done. Highly recommended....
read full review
Was this helpful? Yes

“excellent help and polite...”

Share on :
Apr 27,2018
Minithumbup
Clodagh
By: 'Paul'
Apr 27,2018
0 people found
this helpful
Clodagh was excellent professional polite and very helpful. Organised repair works with plumbers. Thanks to Clodagh and her team. Paul...
read full review
Comment on agent fees
excellent
Was this helpful? Yes

“33 Fernheath, Luton...”

Share on :
Apr 27,2018
Minithumbup
By: 'Valerie'
Apr 27,2018
0 people found
this helpful
As we have used Connells in our previous moves, we had no hesitation on this occasion to use again. We were extremely impressed with Jordan who was spot on with the valuation of our house. We found all members of staff extremely helpful whenever we ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Awful...”

Share on :
Apr 27,2018
Minithumbup
Hazel
By: 'Max'
Apr 27,2018
0 people found
this helpful
Terrible. Very happy to take your money and provide an incredible service at point of sale but when it came to getting the deposit back was only worried about her new clients. Promised to return calls and never did etc....
read full review
Comment on agent fees
na
Was this helpful? Yes

“Efficient and Professional...”

Share on :
Apr 25,2018
Minithumbup
Simon
By: 'George'
Apr 25,2018
0 people found
this helpful
This Estate Agency ticks all the boxes: friendly, knowledgeable, picking the right people for the property and not wasting anyone's time. Our only regret is that we didn't try them first! Helpful, efficient and quick. Good follow-up. Highly recommend them....
read full review
Comment on agent fees
Reasonable fees. We would definitely use them again.
Was this helpful? Yes

“Excellent Service...”

Share on :
Apr 25,2018
Minithumbup
Hazel
By: 'Malcolm'
Apr 25,2018
1 people found
this helpful
One of my long standing tenants gave notice at the end of March and Hazel the letting Manager at Connells Welwyn Garden City placed my property on the market the same day. She carried out a number of viewings and the property was let within ...
read full review
Comment on agent fees
The fees are very competitive and were benchmarked against several other agents in the town and Connells were the best on a full management basis .I have now used them since 2012 and always found them Competitive and Efficient especially when try to re-let property
Was this helpful? Yes

“Outstanding!...”

Share on :
Apr 24,2018
Minithumbup
Mark
By: 'Graham'
Apr 24,2018
0 people found
this helpful
I do not normally write reviews, however, the outstanding service I have received from Connells, Redhill in selling my flat has driven me to do so. If you are buying or selling then look no further than Connells, Redhill. Their honesty, reliability and good communication ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Excellent professional service...”

Share on :
Apr 24,2018
Minithumbup
Clodagh
By: 'Martin'
Apr 24,2018
0 people found
this helpful
Washing machine appliance in my rented out property was reported as faulty by my tenants. Clodagh informed me, she arranged an engineer to visit and once they confirmed it could not be repaired she organised a replacement model to be fitted. Whilst I realise I ...
read full review
Was this helpful? Yes

“Outstanding...”

Share on :
Apr 19,2018
Minithumbup
By: 'Bex'
Apr 19,2018
0 people found
this helpful
Tony was amazing all the way through our sale . It was a difficult sale to say the least and extremely challenging at may points. Tony made sure he did everything he could (above and beyond) to make this happen which we are very grateful for. ...
read full review
Comment on agent fees
More than happy with the Agent Fee we agreed
Was this helpful? Yes
By: Tony Wood
Apr 19, 2018
View all comments (1)
Thanks for your kind words. It was a pleasure dealing with you both through the sales transaction. Wishing you all the best in your new home. ...

“Letting our property...”

Share on :
Apr 18,2018
Minithumbup
Denny
By: 'Sarah'
Apr 18,2018
0 people found
this helpful
Denny and all of the team at Connells Clacton on Sea have been very professional, prompt and informative when dealing with the rental of our property. They kept me informed of potential tenants, sent me information that I needed promptly. All of my questions and ...
read full review
Comment on agent fees
The fees were explained to me from the beginning so I knew what I was paying.
Was this helpful? Yes

“Issue with Keys...”

Share on :
Apr 18,2018
Minithumbup
Daniella
By: 'Gerry'
Apr 18,2018
0 people found
this helpful
I recently rented my property out. The new tenants had concerns regarding the lock. Daniella was very helpful and professional arranging a locksmith and updating me thereafter. Thanks...
read full review
Comment on agent fees
Fees are fine
Was this helpful? Yes

“Brilliant service...”

Share on :
Apr 18,2018
Minithumbup
By: 'EMA'
Apr 18,2018
0 people found
this helpful
My experience with Connells has not been great over the last few months, I have been dealing with unprofessional people constantly and was getting nowhere, However for the last couple of weeks I had Mark as our new property management coordinator and he's been brilliant, ...
read full review
Was this helpful? Yes

“Great Service...”

Share on :
Apr 18,2018
Minithumbup
Jess
By: 'Hollie'
Apr 18,2018
1 people found
this helpful
Highly recommend Connells in Shirley! Jess has been fantastic throughout the whole process. Always helpful and nothing ever too much bother....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Professional and efficient...”

Share on :
Apr 18,2018
Minithumbup
Daniella
By: 'Courtney'
Apr 18,2018
1 people found
this helpful
I recently moved into the property and there was a issue with the lock on front door, Dianella quickly arranged a locksmith to come out at a time that was convient for me. Daniela has also liased with the property landlord with regards to me ...
read full review
Was this helpful? Yes

“Empty Promices - Inhumane customer care...”

Share on :
Apr 17,2018
Minithumbdown
By: 'Nancy'
Apr 17,2018
10 people found
this helpful
I am a mother of a two children under the age of four. I work full time for in a job that is quite demanding and requires me to travel nationally regularly. After having my children I was diagnosed with post natal anxiety disorder and ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



Find the Best Agent to
Sell or Rent Your Home