Connells
3.6/5, 1782 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

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Latest Reviews

 View all Reviews 1782
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
2nd Nov 2024
reviewed by 'James'
“Fantastic service by Connells yesterday. The team squeezed in three additional viewings when they realised we had traveled 3 hours to ......”
31st Oct 2024
reviewed by 'Zaman'
“Very bad service don't waste your time promising you everything but not providing any information or services absolutely waste of ......”
26th Oct 2024
reviewed by 'Reshan De Alwis'
“Connells made the property-buying process a breeze. Denis, our agent, was professional, attentive, and always willing to go the extra ......”
26th Oct 2024
reviewed by 'Sam C'
“Emma, Sam and Richard were amazing in helping me get my first house purchase across the line. They were there ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 63 251 156 362 87 159 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“Very professional and usefull advice on a Sun......”

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Nov 19,2023
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Lee
By: 'Adam'
Nov 19,2023
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Very professional and usefull advice on a Sunday evening........much appreciated lee 👍...
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“Zero stars...”

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Nov 14,2023
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By: 'Alan Webb'
Nov 14,2023
0 people found
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There isn’t an option for no stars. I have been in the rental business for 28 years and Connells Harrow took over from Alexander and co who took over from n Baker Pearce. My tenants waited from June to October to get their deposit back. ...
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“First had contact with Connells Amesbury when......”

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Nov 07,2023
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By: 'david hoyle'
Nov 07,2023
0 people found
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First had contact with Connells Amesbury when my daughter bought her house. It was her first house purchase, and Mike and his team helped her the whole way through. We are buying a house in Amesbury which was marketed by Connells, and although not our ...
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“Excellent estate agent to purchase through...”

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Nov 05,2023
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Phill
By: 'Mr and Mrs King'
Nov 05,2023
0 people found
this helpful
Excellent estate agent to purchase through . Phil and his team were always there via email or kn the phone . It was a very long purchase and we asked for a lot of viewings which they were more than happy to accommodate . Very professional and friendly ...
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“THE BEST service we could have hoped for. Lee......”

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Nov 04,2023
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Lee
By: 'Cindy Vickers'
Nov 04,2023
0 people found
this helpful
THE BEST service we could have hoped for. Lee Cooke went above and beyond to help us sell our home. Always professional, helpful and available for advice....
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“I bought a house and Costas help me so much.......”

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Nov 03,2023
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By: 'Endrit'
Nov 03,2023
0 people found
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I bought a house and Costas help me so much. He made everything so easy for me....
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“Connells are just excellent in rendering good......”

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Nov 02,2023
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Lily
By: 'Jennifer'
Nov 02,2023
0 people found
this helpful
Connells are just excellent in rendering good services. Olivia and Lily were very responsive from the start and genuinely nice. They were so quick in keeping us up to date with everything, they were patient in explaining everything thoroughly with us. We couldn’t have ...
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“Never having used an estate agent before, i w......”

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Nov 01,2023
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Lily
By: 'Ben W'
Nov 01,2023
0 people found
this helpful
Never having used an estate agent before, i wasn't sure what to expect, but needn't have worried, the experience was 5 star all the way. Lily and the team did an amazing job selling the property, and advised us every step of the way, keeping us ...
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“Appointment cancelled second time in a row to......”

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Nov 01,2023
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BEN
By: 'Damian'
Nov 01,2023
1 people found
this helpful
Appointment cancelled second time in a row to view property. I am cash buyer. Think before using this agent could cost you the sale of your property...
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“Connells Lettings Wolverhampton, manager call......”

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Oct 29,2023
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tye
By: 'Paul'
Oct 29,2023
0 people found
this helpful
Connells Lettings Wolverhampton, manager called Eleanor Avoid these at all costs, they are extremely unhelpful, and will fleece you at all costs. There inventory checkout costs £100 plus vat, I contacted the company direct and they charged me £55. Avoid these at all costs if you are ...
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“Good service...”

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Oct 25,2023
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Robbie
By: 'Felicity'
Oct 25,2023
0 people found
this helpful
Phil and his team were friendly and helpful. Definitely recommend as an agent....
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By: Robbie Pearson - Lister
Oct 26, 2023
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Hi Felicity, Thank you for your kind words. We hope you enjoy your new home! Robbie - Senior Lister ...

“Appalling agents at Connells in Aylesbury...”

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Oct 23,2023
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Adam
By: 'Lina'
Oct 23,2023
0 people found
this helpful
You do not deserve even 1 star Connells in Aylesbury! Stay away from this estate agency. Especially STAY AWAY from Adam Manning who is a senior lettings manager. He is BIG LIAR and he puts in people mouth things they never said. My husband did not ...
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By: Adam Manning
Oct 23, 2023
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Hi Lina, Thank you for your review, I'm sorry to read of your dis-satisfaction. As discussed previously, there were a couple of opportunities to disclose of the poor credit on your records before references started so we haven't done anything wrong and follow all procedures. ...

“I made an offer on a house last week October ......”

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Oct 21,2023
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By: 'Susan'
Oct 21,2023
1 people found
this helpful
I made an offer on a house last week October 2023 which was accepted. I waited 4 days for the Memorandum of Sale to be completed after me ringing several times to chase it up. Excuse after excuse was made why it hadn't been completed. I was ...
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“Connells Canterbury - in particular Nicole Br......”

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Oct 18,2023
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Nicole Broughton
By: 'Ali Harrison'
Oct 18,2023
0 people found
this helpful
Connells Canterbury - in particular Nicole Broughton - provided an exceptional service for me when i came to rent out my flat. Nicole surveyed the flat, recommended the rent and the first viewing of the flat secured me an excellent tenant - exactly what I ...
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“Avoid Using Connells...”

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Oct 17,2023
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Graham
By: 'Katherine Price'
Oct 17,2023
0 people found
this helpful
I rented through Connells for a number of years and sold my property through them with the tenant in situ. I was told it would make the whole process smoother. Unfortunately, this was not the case. The last months rental money was held on a ...
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“Helpful and responsive...”

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Oct 14,2023
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By: 'Happy Landlord'
Oct 14,2023
0 people found
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I bought an investment property which the sales team kept updated with through the process. As soon as we had exchanged, our property was advertised to let and a tenant was found within 48 hours by the Lettings team. Very responsive and quick to answer queries....
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“Jamie and team (Brilliant)...”

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Oct 11,2023
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Jamie
By: 'Roger and Jean Powney'
Oct 11,2023
0 people found
this helpful
My wife and I have recently completed on a purchase of a property through Connells of Paignton. We found the purchase long and complicated with several issues and problems along the way. Jamie (Manager) although protecting his clients also took into consideration our feelings and ...
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“Not to be trusted...”

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Oct 07,2023
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Joe
By: 'Charlene'
Oct 07,2023
0 people found
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Rated 0 out of 5 stars This agent is not to be trusted. This service is not to be trusted. As a first time buyer I was not assisted, guided or helped in any way with my offer. I was certain on a property I wanted. I ...
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“Very poor for letting landlord properties. Th......”

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Sep 30,2023
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By: 'danielwalsh1984'
Sep 30,2023
0 people found
this helpful
Very poor for letting landlord properties. The management department failed to deal with issues to the property. Staff come and go and always a new person that needs to be brought up to speed. Landlords pay letting agents to help and in this instance I ...
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“Dodgy....”

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Sep 23,2023
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By: 'Rob'
Sep 23,2023
0 people found
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I was shown a flat to rent with mould in the bedroom and bathroom. Even with cleaning the bath/ shower was unusable. The agent claimed that the mould was not the dangerous type of mould.!!! The carpets were stained as were the walls in all ...
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“Don’t use connells! Morgan Tagg made a copy o......”

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Sep 21,2023
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Morgan
By: 'Abi'
Sep 21,2023
0 people found
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Don’t use connells! Morgan Tagg made a copy of my property keys and gave them to her friend (this was witnessed by neighbours) she and her friends then used my vacant property at their leisure during all hours of the day and night. I ...
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“"Connells Estate Agents: A Disastrous Experience - From Inadequate Communication to Complete Disengagement in Sales Progression"...”

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Sep 10,2023
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By: 'Jake'
Sep 10,2023
1 people found
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We are extremely disappointed with the services provided by Connells Estate Agents. They consistently fell far below the expectations we had set, particularly in terms of communication. The lack of communication was evident from the very beginning, especially when it came to coordinating property viewings ...
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“Phil and the team were just fantastic I woul......”

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Sep 08,2023
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Phill
By: 'Simo'
Sep 08,2023
0 people found
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Phil and the team were just fantastic I wouldn't of got through all this with out all there help thankyou so much Simon...
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By: Robbie Pearson
Sep 08, 2023
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Dear Simon, Thank you for taking the time to leave us a 5 star review! We are so pleased to read your comments. Enjoy your new home! ...

“Really awful experience...”

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Aug 31,2023
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By: 'Rudi'
Aug 31,2023
2 people found
this helpful
I had the worst experience with Connells invMarshalswick, St Albans. I felt that I need to write this review so that what happened to me does not happen to anyone else. I contacted Connells in September 2022 and they came and carried out a valuation. I ...
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“Craig Prutton professional efficient and help......”

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Aug 26,2023
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Craig
By: 'Chris Demetriou'
Aug 26,2023
0 people found
this helpful
Craig Prutton professional efficient and helpful. Always available even on days off....
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“Good communications...”

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Aug 26,2023
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Craig
By: 'Hazel'
Aug 26,2023
0 people found
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Just wanted to say how happy I have been with everything to do with Connells with their support for me and my ex husband in selling our marital home. They really did make sure they supported both of us and good communication channels. Very happy ...
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“Avoid at all costs...”

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Aug 18,2023
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By: 'Emma'
Aug 18,2023
0 people found
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Avoid at all costs! Lack of communication, bullyboy sales tactics that make you feel pressured to go through them to get your mortgage and also tell on the phone your offers have been accepted if you can get down to them by a certain time( ...
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“5 star service...”

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Aug 09,2023
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By: 'Anonymous'
Aug 09,2023
0 people found
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5 star…. the team are brilliant. The overall experience was seamless and professional. I would highly recommend Conells they are one of the best in Ashford....
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“As per my initial discussion with your Connel......”

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Aug 08,2023
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vanessa
By: 'Rahul'
Aug 08,2023
0 people found
this helpful
As per my initial discussion with your Connells Sales team in Leamington Spa they advised that we review the property value before putting it on market and ensure its best price for our buyers to ensure its not over valued and we act on there ...
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“Connells were very helpful and efficient in t......”

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Aug 08,2023
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Jenny
By: 'Judith'
Aug 08,2023
0 people found
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Connells were very helpful and efficient in the selling of my late Aunts property. From the initial visit to give a valuation for probate, they were very positive but not pushy. When we were ready to put the property on the market they were prompt ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



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