4 Star Review
Oct 07,2018
By:
'Julie'
Oct 07,2018
Branch: Amesbury, Unit 3 23 Salisbury Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SP4
Branch: Amesbury, Unit 3 23 Salisbury Street
Sales (as a Buyer)
Postcode: SP4
2
people found
this helpful
We booked several viewing on different properties and had very efficient service on the phone and on the actual viewing from various members of the team. Great first impressions, of a friendly helpful team.
We eventually found the right property, and I have to say, ...
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Comment on agent fees
N/A - We purchased through them so no fees from our side.
2
people found
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5 Star Review
Oct 05,2018
By:
'Helen'
Oct 05,2018
Branch: Warwick, Bridge Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CV35
Branch: Warwick, Bridge Street
Sales (as a Vendor)
Postcode: CV35
0
people found
this helpful
The team at Connells Wellesbourne are amazing. We found our dream house but felt it was pointless making an offer as ours wasn't even on the market. Claire, the branch manager of Connells randomly saw a post I'd made on a Facebook group and offered ...
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Comment on agent fees
Excellent value for money.
0
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5 Star Review
Oct 03,2018
By:
'Christabel'
Oct 03,2018
Branch: Southampton, 409 Shirley Road
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: SO15
Branch: Southampton, 409 Shirley Road
They arranged our mortgage
Postcode: SO15
1
people found
this helpful
Lee was patient, responsive and efficient when helping me review my mortgage options, make an application and organise all the necessary insurances I needed for my house purchase. I would definitely recommend Lee if you are looking for a local mortgage broker....
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Comment on agent fees
The same as other mortgage brokers I spoke to, with a 6 month leeway.
1
people found
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“Easy, informative and very helpful...”
5 Star Review
Oct 02,2018
By:
'Justine'
Oct 02,2018
Branch: Southampton, 409 Shirley Road
Services: Sales (as a Buyer)
Sold price: £170000
Would you recommend?: Yes
Postcode: SO16
Branch: Southampton, 409 Shirley Road
Sales (as a Buyer)
Sold price: £170000
Postcode: SO16
1
people found
this helpful
Myself and my partner were first time buyers, and we had no idea what we were doing!! We had nothing but great service all through out the sale. I am quite persistent when I want to be kept in the loop for things but with ...
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Comment on agent fees
I have no point of reference but it seemed reasonable and affordable
1
people found
this helpful
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“Communication is key! Thank you...”
5 Star Review
Oct 02,2018
By:
'Andrea'
Oct 02,2018
Branch: Harrow, 182 Station Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: HA36
Branch: Harrow, 182 Station Road
Sales (as a Vendor)
Postcode: HA36
0
people found
this helpful
I have found sheima to be very personable, always helpful with information and ready to answer any requests that I may have. She is extremely knowledgable and I felt comfortable with her dealing with the potential sale of our house. Sheima is a credit to ...
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Comment on agent fees
Good
0
people found
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“Found new tenant quickly...”
5 Star Review
Oct 01,2018
By:
'R'
Oct 01,2018
Branch: Southampton, 409 Shirley Road
Services: Lettings (as a Landlord)
Rent PCM: £495
Would you recommend?: Yes
Postcode: SO15
Branch: Southampton, 409 Shirley Road
Lettings (as a Landlord)
Rent PCM: £495
Postcode: SO15
0
people found
this helpful
Connells found me new tenant very soon after the old tenant moved out reducing my void period to a minimum, well done to Beth and the team....
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Comment on agent fees
Fees as expected for a High Street agent
0
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5 Star Review
Oct 01,2018
By:
'G&J'
Oct 01,2018
Branch: Ipswich, 6 Princess Street
Services: Sales (as a Vendor)
Sold price: £233000
Would you recommend?: Yes
Postcode: IP3
Branch: Ipswich, 6 Princess Street
Sales (as a Vendor)
Sold price: £233000
Postcode: IP3
3
people found
this helpful
We have received very good customer service, with excellent feedback during the sale of our home. I would not hesitate to use Connells again. A big thank you to Harvey and Barry.
Regards
J&G...
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Comment on agent fees
The fees were good
3
people found
this helpful
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“Bethany from Connells Shirley is like a breath of fresh air!...”
5 Star Review
Oct 01,2018
By:
'Kevin'
Oct 01,2018
Branch: Southampton, 409 Shirley Road
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: SO45
Branch: Southampton, 409 Shirley Road
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: SO45
0
people found
this helpful
I have been dealing with Bethany for a while now, and she has never failed to let my property. Her knowledge of the lettings industry is second to none! She always manages to find me great tenants.
Thank you!...
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0
people found
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“Excellent Customer Service...”
5 Star Review
Sep 29,2018
By:
'ClreC'
Sep 29,2018
Branch: Dudley, 4 & 5 Stone Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: DY2
Branch: Dudley, 4 & 5 Stone Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: DY2
0
people found
this helpful
I approached Connells after receiving poor customer service from another provider and had the good fortune to meet with Aisha and Justin. I'd been waiting weeks for options in a new development and yet just one week after meeting with Aisha I have the keys ...
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Comment on agent fees
Fees were very reasonable
0
people found
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“Fantastic Sense of Customer Service...”
5 Star Review
Sep 26,2018
By:
'Ciara'
Sep 26,2018
Branch: Leighton Buzzard, 4 Market Square
Services: Lettings (as a Tenant)
Rent PCM: £630
Would you recommend?: Yes
Postcode: NN4
Branch: Leighton Buzzard, 4 Market Square
Lettings (as a Tenant)
Rent PCM: £630
Postcode: NN4
0
people found
this helpful
I have been in touch with Ciara during the kast days and She has demonstrated a fabtastic sense if urgency and customer service trying to fix my request with a succesfull outcome.
Very well recommended as Top Customer Service Agent!...
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Comment on agent fees
Great sense of urgency and customer service attitude.
0
people found
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1 Star Review
Sep 24,2018
By:
'Efe'
Sep 24,2018
Branch: Tunbridge Wells, 5 Vale Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TN4
Branch: Tunbridge Wells, 5 Vale Road
Lettings (as a Tenant)
Postcode: TN4
0
people found
this helpful
Absolutely horrible service. I rented the flat on 20 of August with Connels. After i had moved , i reported them some faults in the property. How many times i called and emailed i could not count but they did not call me back or reply my ...
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0
people found
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1 Star Review
Sep 19,2018
By:
'Anon'
Sep 19,2018
Branch: Bushey, 86 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: WD6
Branch: Bushey, 86 High Street
Sales (Prospective customer)
Postcode: WD6
0
people found
this helpful
Unprofessional, zero client service. In a market where estate agents should be biting buyers hands off there was zero communication...
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0
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5 Star Review
Sep 17,2018
By:
'Chris'
Sep 17,2018
Branch: Colchester, 65 North Street
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: CO1
Branch: Colchester, 65 North Street
Lettings (as a Tenant)
Rent PCM: £950
Postcode: CO1
0
people found
this helpful
I was living in London but needed to relocate to Colchester for work. I was finding it impossible to get time off work and come to Colchester to view properties. Connells were great as they agreed for me to view the property using FaceTime - ...
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Comment on agent fees
These were similar to other Agencies.
0
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5 Star Review
Sep 17,2018
By:
'Jo'
Sep 17,2018
Branch: Colchester, 65 North Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CO
Branch: Colchester, 65 North Street
Lettings (as a Landlord)
Postcode: CO
0
people found
this helpful
I have found Connells to be extremely efficient in dealing with the letting of my house.It took them no time at all to find a tenant and everything went smoothly.
All the staff very polite and friendly...
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Comment on agent fees
Good
0
people found
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5 Star Review
Sep 10,2018
By:
'Des'
Sep 10,2018
Branch: Cambourne, Unit 2, Caxton House, Broad Street
Services: Sales (as a Vendor)
Sold price: £310000
Would you recommend?: Yes
Postcode: CB23
Branch: Cambourne, Unit 2, Caxton House, Broad Street
Sales (as a Vendor)
Sold price: £310000
Postcode: CB23
0
people found
this helpful
We had an overall very good experience with Connells Cambourne branch. Lauren, Alex and Andy have been very helpful. The service was professional, friendly and quick in responses to our queries. We felt that the communication between us and the agent has been wonderful. Lauren, ...
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Comment on agent fees
good
0
people found
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1 Star Review
Sep 09,2018
By:
'Stephen'
Sep 09,2018
Branch: Horsham, 31 Carfax
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RH13
Branch: Horsham, 31 Carfax
Sales (Prospective customer)
Postcode: RH13
5
people found
this helpful
Is it any wonder estate agents have such a bad reputation for shady and deceitful business practices when they act like this bunch of cowboys ?...
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5
people found
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4 Star Review
Sep 06,2018
By:
'David'
Sep 06,2018
Branch: Haywards Heath, 135 South Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RH16
Branch: Haywards Heath, 135 South Road
Lettings (as a Landlord)
Postcode: RH16
0
people found
this helpful
Isobel and Vicky have provided a very impressive service in managing the end of the previous tenancy and the beginning of the new one. They're very proactive in getting the job done, efficient and with a supportive attitude. Issues are addressed quickly, and without fuss. ...
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Comment on agent fees
Okay
0
people found
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4 Star Review
Sep 05,2018
By:
'Colin'
Sep 05,2018
Branch: Hemel Hempstead, 45 Marlowes
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: HP2
Branch: Hemel Hempstead, 45 Marlowes
Lettings (as a Landlord)
Postcode: HP2
3
people found
this helpful
Since having a property to Let, I have only needed to deal with Connells as they have been highly efficient and professional. My property was let in the first instance within 3 weeks of being on the market and again within a month after the first ...
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Comment on agent fees
Good
3
people found
this helpful
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“Amazing person, very hard working and dedicated to do all she can for the customer!...”
4 Star Review
Sep 04,2018
By:
'Mr'
Sep 04,2018
Branch: Harrow, 182 Station Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: HA1
Branch: Harrow, 182 Station Road
Lettings (as a Landlord)
Postcode: HA1
0
people found
this helpful
Sheima was very polite, hard working. always went the extra mile basing up solicitors and finding information for me. Always got back to me. I have dealt with a lot off agents but by far sheima was the best !...
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Comment on agent fees
Good
0
people found
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1 Star Review
Sep 04,2018
By:
'rubbish'
Sep 04,2018
Branch: Andover, 23-25 Winchester House,Winchester Street
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: No
Postcode: SP10
Branch: Andover, 23-25 Winchester House,Winchester Street
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: SP10
0
people found
this helpful
we came all the way from bournemouth & was waiting outside the property in chalton at a cost of 60 pounds
theni phoned the office to be told it had been let were is the good service ?????? derek...
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Comment on agent fees
unethical
0
people found
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5 Star Review
Sep 04,2018
By:
'Anita'
Sep 04,2018
Branch: Luton, Jansel House Parade 656 Hitchin Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: LU27
Branch: Luton, Jansel House Parade 656 Hitchin Road
Sales (as a Buyer)
Postcode: LU27
1
people found
this helpful
Christ and Adam are reliable and I found them to be consistently pleasant , tackling their job with dedication and a smile , they are very supportive. Thanks for helping me with buying my house ....
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Comment on agent fees
good
1
people found
this helpful
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4 Star Review
Aug 27,2018
By:
'VAL'
Aug 27,2018
Branch: Welwyn Garden City, 38 Wigmores North
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: AL7
Branch: Welwyn Garden City, 38 Wigmores North
Lettings (as a Landlord)
Postcode: AL7
1
people found
this helpful
Having dealt with Connells over the last couple of years, Michaels performance has exceeded the many staff we have liaised with. He has returned calls and e.mails promptly, and explained Connells role as estate agents clearly and professionally....
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Comment on agent fees
When the job for which the fees are paid, is done well, they are appropriate, but when there are numerous issues, or lack of clarification, this results in doubt around what you are paying the fees for!!
1
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“Very considerate and helpful....”
4 Star Review
Aug 24,2018
By:
'Maria'
Aug 24,2018
Branch: Southampton, 409 Shirley Road
Services: Sales (as a Buyer)
Sold price: £250000
Would you recommend?: Yes
Postcode: SO16
Branch: Southampton, 409 Shirley Road
Sales (as a Buyer)
Sold price: £250000
Postcode: SO16
1
people found
this helpful
Lee had been there everytime I had a question. He was really patient and available for any queries. Many thanks for your valuable service....
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Comment on agent fees
Good
1
people found
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“Teething problems at 28 Sutcliffe Drive...”
5 Star Review
Aug 23,2018
By:
'Lynette'
Aug 23,2018
Branch: Leighton Buzzard, 4 Market Square
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CV33
Branch: Leighton Buzzard, 4 Market Square
Lettings (as a Landlord)
Postcode: CV33
1
people found
this helpful
Clodagh has been helpful and efficient in setting up a repair to the garage roof which arose unexpectedly and unfortunately early during the tenancy. She has also facilitated arrangements for a central heating service by British Gas. She is patient and pleasant, and easy to ...
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Comment on agent fees
No comment
1
people found
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1 Star Review
Aug 16,2018
By:
'Mazantics81'
Aug 16,2018
Branch: Hinckley, 88 Castle Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: LE9
Branch: Hinckley, 88 Castle Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: LE9
2
people found
this helpful
The last review on this page was mine and I gave Connells four stars when I first moved in. Try to edit the review now 10 months in but I can't
Connells rented me out the house that was not fit for purpose from total rewire ...
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Comment on agent fees
Standard.
Complete rip off.
2
people found
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“Don't part with your money unless you see proof...”
1 Star Review
Aug 13,2018
By:
'Sam'
Aug 13,2018
Branch: Colchester, 3a High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: CO4
Branch: Colchester, 3a High Street
Lettings (as a Landlord)
Postcode: CO4
3
people found
this helpful
Hired Connells to do a check in and check out service and to find me tenants. Tenant finding was no problem, but they just wanted their money so skipped the check in service and did not do an inventory, lied about the property being in ...
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Comment on agent fees
Competitive prices but i can see why now. They cut corners
3
people found
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“Professional and personable...”
5 Star Review
Aug 13,2018
By:
'Veronica'
Aug 13,2018
Branch: Cambourne, Unit 2, Caxton House, Broad Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CB23
Branch: Cambourne, Unit 2, Caxton House, Broad Street
Sales (as a Vendor)
Postcode: CB23
0
people found
this helpful
Relocating to Devon from Cambridgeshire was always going to be a huge undertaking. I am delighted that I chose the team at Connells to help me make the plan a reality. From the moment Alex walked through my door, he made me feel confident and ...
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Comment on agent fees
I was happy with the fee we agreed for the sale of my home.
0
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“Sale of 3 bed property Cambourne...”
5 Star Review
Aug 12,2018
By:
'Helen'
Aug 12,2018
Branch: Cambourne, Unit 2, Caxton House, Broad Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CB23
Branch: Cambourne, Unit 2, Caxton House, Broad Street
Sales (as a Vendor)
Postcode: CB23
1
people found
this helpful
Very happy with the service provided by Alex & Lauren. Both very proactive and personable. I wouldn't hesitate to recommend them....
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Comment on agent fees
Reasonable.
1
people found
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1 Star Review
Aug 06,2018
By:
'Connells'
Aug 06,2018
Branch: Rayleigh, 113-115 High street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SS5
Branch: Rayleigh, 113-115 High street
Sales (as a Vendor)
Postcode: SS5
2
people found
this helpful
If you want an estate agent that NEVER calls you back try Connells. I called on the 27th July and today 6th Aug over 2 hours ago and am still waiting. Very very poor....
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Comment on agent fees
Not applicable
2
people found
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1 Star Review
Aug 06,2018
By:
'Grenville'
Aug 06,2018
Branch: West Bromwich, 3 Astle Park
Services: Lettings (as a Landlord)
Rent PCM: £1250
Would you recommend?: No
Postcode: B714
Branch: West Bromwich, 3 Astle Park
Lettings (as a Landlord)
Rent PCM: £1250
Postcode: B714
2
people found
this helpful
We used Connells as our letting agent when we moved out of our property in Dagger Lane, West Bromwich. The lady we dealt with was polite and responsive so we felt safe in her hands. She didn't stay with the company long though as they ...
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Comment on agent fees
I paid well in excess of 1,500 GBP in fees to Connells even though the tenant they chose paid less than that in actual rent!
2
people found
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