Connells
3.6/5, 1786 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

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Latest Reviews

 View all Reviews 1786
18th Dec 2024
reviewed by 'Amy'
“James and Sam have been fantastic, really enthusiastic and great for getting 12 viewings booked in just three days. Both were ......”
17th Dec 2024
reviewed by 'Olivia Walker'
“Amazing service. James was so helpful throughout our property search’s, we are first time buyers so the process can ......”
11th Dec 2024
reviewed by 'Anicet'
“CONNELLS ABINGDONWorst estates agency ever and poorly behaved managing. DO NOT TRUST, either for selling or buying a property.I ......”
11th Dec 2024
reviewed by 'Rizwan'
“Dan Flowers has been incredibly helpful in securing a great mortgage for me. His expertise and dedication were evident throughout ......”
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 64 251 156 363 87 161 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“Never call you back when they promise they wi......”

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Aug 01,2019
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Christine
By: 'Gary'
Aug 01,2019
2 people found
this helpful
Never call you back when they promise they will. And biggest grievance is that they can never tell me if my tenant has paid the rent or not as they say they are too big with too many payments coming in and won’t know ...
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“This is the 2nd property that we have sold th......”

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Aug 01,2019
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Emma
By: 'Mrs'
Aug 01,2019
0 people found
this helpful
This is the 2nd property that we have sold through this branch and wouldn't have any hesitancy in using them again in the future. The staff that we dealt with were both very helpful and friendly and kept us up to date throughout the whole ...
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“Lots of lies and cheating, worst estate agent I ever seen...”

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Jul 26,2019
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By: 'Sushil'
Jul 26,2019
0 people found
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Connells are liar and cheater. The made me a lifetime member without my agreement and intention. I paid £400 and they promised I would not be charged any fees as I am a lifetime member. The staff were very rude and unprofessional. It was a Bushey ...
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“Rental in Malvern...”

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Jul 25,2019
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Keri
By: 'Jolie'
Jul 25,2019
0 people found
this helpful
When my husband and I were looking to rent in Malvern, Jessica Lane helped us through every step of the process. She was attentive and professional. Our experience with the entire staff at the Connells in Malvern was outstanding! Thanks again for all your help....
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“Came to Connells after the sale of our flat fell through with another agent...”

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Jul 20,2019
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Scott
By: 'Lee'
Jul 20,2019
1 people found
this helpful
Came to Connells after the sale of our flat fell through with another estate agent. The market was not great but they got viewings in and a new buyer was found fairly quickly. Throughout the sale process, Scott and Aimee were excellent at chasing things ...
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“Fantastic first buy experience...”

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Jul 19,2019
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Brandon
By: 'Iosif'
Jul 19,2019
0 people found
this helpful
"I can honestly say Mr Pawan A. made my first home buying experience a very pleasant one. From our first conversation he explained each and every option that was available to me and I never felt pressured into any decision. My phone calls were handled ...
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“Ok, but getting better...”

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Jul 18,2019
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Zoe
By: 'Andreas'
Jul 18,2019
0 people found
this helpful
Getting better They have been managing my property in Watford for about 2 years now. The communication at the start was great, quick to respond and sort things out but as the tenants moved in, the speed of reply to myself or my tenant slowed down ...
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“Good branch, let down by an inept property management service...”

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Jul 18,2019
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By: 'Jack'
Jul 18,2019
0 people found
this helpful
The 4 star review reflects my experience with the Connells Watford Parade branch, who worked hard to find us a good quality tenant. The lettings side of this business appears to work well. However, as a landlord of 2 years, I have to say that we have ...
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“Thank you Mr. Adam Leeming ( Mortgage Broker)......”

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Jul 06,2019
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Adam
By: 'Marissa'
Jul 06,2019
1 people found
this helpful
Thank you Mr. Adam Leeming ( Mortgage Broker) for all your help and hardwork for the purchase of our property. The service all throughout that you have provided was exemplary. We really appreciate your kind advice and guidance in making informed choices. It was a great ...
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“Really helpful, everything and more that you ......”

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Jul 04,2019
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Lauren
By: 'Rob'
Jul 04,2019
0 people found
this helpful
Really helpful, everything and more that you would expect from a dedicated and knowledgeable local agent. Thanks to Robert and Lauren...
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“Shocking!...”

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Jul 03,2019
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By: 'Linda'
Jul 03,2019
0 people found
this helpful
I put my house on the market with Connells. It took 3 weeks for my house details to actually go live. I had to write them myself, the typos were so bad in theirs. No floor plan! I was incredibly busy over that period, (i don't ...
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“I've been with Connells for over a year now. ......”

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Jul 01,2019
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bodie
By: 'Megan'
Jul 01,2019
0 people found
this helpful
I've been with Connells for over a year now. They manage to of my flats in Hemel and they have also assisted me with the sale of other flats. I can only say positive things, they are friendly and respond immediately. They are professional and ...
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“Bodie and Zoe have been incredibly helpful!...”

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Jun 27,2019
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bodie
By: 'Sarah'
Jun 27,2019
0 people found
this helpful
Bodie and Zoe have been incredibly helpful and efficient in dealing with many problems that have arisen with my rental. Bodie went above and beyond when I had a leak. I think it was a shame that the general maintenance of managing the property moved ...
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“Exemplary, Professional team...”

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Jun 26,2019
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Claire
By: 'Judith'
Jun 26,2019
0 people found
this helpful
I have nothing but praise for Claire Bushell and her excellent team at Connells, Shirley. They have worked very hard to get a very complex sale through for me, and have supported me thruigh the many frustrations. Claire has been utterly amazing. She is an ...
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“Really helpful, made our first experience ren......”

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Jun 26,2019
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bodie
By: 'Farren'
Jun 26,2019
0 people found
this helpful
Really helpful, made our first experience renting absolutely stress free. Very quick and helpful replies always keeping us updated and in the know....
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“Both Bodie and Zoe were extremely helpful, ap......”

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Jun 26,2019
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bodie
By: 'Anna'
Jun 26,2019
0 people found
this helpful
Both Bodie and Zoe were extremely helpful, approachable and calm which allowed for a potential stressful situation become a lot more easier. They made a move from Newcastle a lot less daunting and dealt with any requests professionally and as efficiently as they could. Thank ...
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“Excellent service. Thanks to Kasia and Martin......”

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Jun 25,2019
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Kasia
By: 'Mihaela'
Jun 25,2019
0 people found
this helpful
Excellent service. Thanks to Kasia and Martin. Both put up with my madness and sorted out my problem. Thanks again guys, u r fantastic. Would reccomend 100%...
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“A special thank you to John and his team...”

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Jun 21,2019
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John
By: 'Susan'
Jun 21,2019
0 people found
this helpful
A special thank you to John and his team for a first class service provided in at all times especially by Katie who went out of her way to make sure the sales process ran completely smoothly, keeping us updated at every stage of the ...
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“Very good personal service...”

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Jun 18,2019
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By: 'Paul'
Jun 18,2019
0 people found
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Zoe really understood our situation and found us an ideal property in top speed. I also felt she genuinely cared about my families needs and maintained fantastic communication throughout our tennantsy...
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Comment on agent fees
Very happy with our service and good value for money with fees
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“Finger on the pulse...”

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Jun 18,2019
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By: 'Michael'
Jun 18,2019
0 people found
this helpful
I recommend Zoe as an agent who really knows her clients. She remembered all my properties and tenants, and recognised me on the phone. When there were problems she liaised immediately with all concerned. Her follow-up was impeccable and nothing got left off her list. ...
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Comment on agent fees
Fees comparable to the average
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“Highly recommend these guys...”

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Jun 12,2019
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Tom
By: 'Nik'
Jun 12,2019
0 people found
this helpful
We tried a couple of other agents before, Claytons and British Home buyers. Claytons were ok but I felt they didn't try hard enough. British homebuyers were just a complete waste of time! definitely would not recommend them. Connells were excellent from start to finish. ...
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Really friendly to deal with and not hard to work with
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“Prompt & Helpful...”

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Jun 12,2019
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Ella
By: 'Stephen'
Jun 12,2019
0 people found
this helpful
Ella has been managing my properties for Connells for some time now. She is always prompt and friendly in replying to any queries I have - and also proactive in letting me know about any issues....
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Comment on agent fees
Good Fees
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“Mrs Beasley...”

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Jun 11,2019
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Denis
By: 'Mrs'
Jun 11,2019
0 people found
this helpful
It was a pleasure to work with Denis and Carl with the sale of my property. Valuation and viewings were carried out efficiently and professionally. Any queries I raised were promptly answered....
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Comment on agent fees
Fees about the same as other estate agents
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“Amazing service!!...”

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Jun 10,2019
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Sharon
By: 'J'
Jun 10,2019
0 people found
this helpful
Thank you for the great service you have us whilst viewing in Peterborough. Sharon was excellent with her knowledge of Peterborough and surrounding areas and really helped us with our property and really helped us with our property search! Flat secured, once again - amazing ...
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“Effective Maintenance...”

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Jun 07,2019
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Clodagh
By: 'Habicht'
Jun 07,2019
1 people found
this helpful
Clodagh runs a swift, friendly and efficient maintenance operation. It identifies and resolves maintenance issues whilst also minimising my own input....
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Comment on agent fees
Neutral
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By: Clodagh
Jun 10, 2019
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Thank you for your lovely review. I'm so glad you are happy with our services. ...

“Disgusting Service...”

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Jun 06,2019
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By: 'DPS'
Jun 06,2019
2 people found
this helpful
Connells bullied me into using them after I was perfectly happy with Lex Allan. What a mistake! Connells have been much more expensive and have found me the worst tenant I've ever had. On top of that, they have arranged for a decorator to repaint ...
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Comment on agent fees
Very expensive. As an example, £100 for a rental statement.
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“Positive Renting Experience...”

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May 30,2019
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Clodagh
By: 'Jharris'
May 30,2019
1 people found
this helpful
Would just like to say how easy and straightforward it was dealing with Connells for the duration of my tenancy. Also thank you to Clodagh for all her help and support during the end of my tenancy....
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“What an adventure!...”

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May 29,2019
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Claire
By: 'S'
May 29,2019
0 people found
this helpful
The team at Connells have been a pleasure to deal with - Claire leads a dedicated and enthusiastic team and offers honest but constructive feedback and advice when needed. We built a very good relationship with the team as a result of their fast communication ...
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Comment on agent fees
Connells offered us a fixed price fee which we found slightly higher than competing agents in the area. However, their confidence in the market and their strategy for our sale meant we were happy to absorb the increased fee.
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“Discourteous...”

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May 25,2019
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By: 'Oliver'
May 25,2019
1 people found
this helpful
I called up and spoke to Oliver asking for some information at 12 left my email had Nothing by 3pm, called back spoke to another chap reviewed my first conversation said he would get oliver to email me and still nothing absolutely useless bunch of amateurs. ...
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“Support on Property...”

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May 23,2019
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By: 'Ida'
May 23,2019
1 people found
this helpful
when looking for the property Kelsey and Ali shown good customer service never give up during the search. Both supported and advice me on different properties until l find the one l want. Good communication and inter-personal skills . Well done and keep it up....
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Comment on agent fees
They have time to listen to customers and communicate well when advising
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



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