Connells
3.6/5, 1782 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

Contact Us

Latest Reviews

 View all Reviews 1782
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
2nd Nov 2024
reviewed by 'James'
“Fantastic service by Connells yesterday. The team squeezed in three additional viewings when they realised we had traveled 3 hours to ......”
31st Oct 2024
reviewed by 'Zaman'
“Very bad service don't waste your time promising you everything but not providing any information or services absolutely waste of ......”
26th Oct 2024
reviewed by 'Reshan De Alwis'
“Connells made the property-buying process a breeze. Denis, our agent, was professional, attentive, and always willing to go the extra ......”
26th Oct 2024
reviewed by 'Sam C'
“Emma, Sam and Richard were amazing in helping me get my first house purchase across the line. They were there ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 63 251 156 362 87 159 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA RICS Move With Us
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“Luckily we weren't the sellers. They didn't r......”

Share on :
Sep 20,2019
Minithumbdown
claim your profile
Kevin?!
By: 'Karen'
Sep 20,2019
1 people found
this helpful
Luckily we weren't the sellers. They didn't rate them too much either. Turned up to one viewing without keys, another they forgot to tell the seller we were coming for one last review before exchange. We chased for replies to enquiries - they chased our ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Amazing service!!...”

Share on :
Sep 20,2019
Minithumbup
claim your profile
Sharon
By: 'D'
Sep 20,2019
0 people found
this helpful
Thank you for the great service you have us whilst viewing in Peterborough. Sharon was excellent with her knowledge of Peterborough and surrounding areas and really helped us with our property and really helped us with our property search! Flat secured, once again - amazing ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rent house...”

Share on :
Sep 12,2019
Minithumbup
By: 'Andreea'
Sep 12,2019
0 people found
this helpful
To Kasia, Thank you for your wonderful help. We appreciate how hard and quickly you worked to get the house for us in such a short time. You have simply been amazing....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Luke did a fantastic job of progressing the s......”

Share on :
Sep 06,2019
Minithumbup
claim your profile
Luke
By: 'Andrew'
Sep 06,2019
0 people found
this helpful
Luke did a fantastic job of progressing the sale from continuously identifying potential buyers to managing negotiations and liaising between buyers and sellers....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Connells basingstoke are EXCELLENT...”

Share on :
Sep 05,2019
Minithumbup
claim your profile
Michael
By: 'Chloe'
Sep 05,2019
0 people found
this helpful
Connells basingstoke are EXCELLENT. After being on the market with another estate agent for 10 months we had no luck with selling our property. They did not comunicate well and didnt really take an intrest so we decided to switch over to Connells. Best decision we ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The. WORST. ESTATE AGENTS i have ever worked ......”

Share on :
Sep 04,2019
Minithumbdown
By: 'chevon'
Sep 04,2019
1 people found
this helpful
The. WORST. ESTATE AGENTS i have ever worked with! I have to say the Kingswood Branch in Bristol are being run by complete ameteurs who are only about making a quick buck. I have bought and sold properties for over 10 years and Connells in Kingswood ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Horrendous - save your precious time and mone......”

Share on :
Sep 03,2019
Minithumbdown
By: 'Francesca'
Sep 03,2019
1 people found
this helpful
Horrendous - save your precious time and money and use another agent. Never in my 15 years of renting have I experienced such awful management and customer service. Connells allowed me to move me and my young children into a house with broken doors, broken unsafe ...
read full review
Attachments

Review file
Review file
Review file
Review file
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Persistent...”

Share on :
Sep 03,2019
Minithumbup
claim your profile
Jamie
By: 'Leah'
Sep 03,2019
0 people found
this helpful
Selling property is never stress-free, and my particular sale was not straight forward. Having said this, I can't discredit Scott Hillsdon and Jamie Clifford for their support getting the sale to the finish line and putting up with my constant calls and nagging!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Highly recommended....”

Share on :
Aug 30,2019
Minithumbup
claim your profile
bethany
By: 'Anna'
Aug 30,2019
0 people found
this helpful
We now have 6 properties let through Connells and we couldn't be happier. Bethany, Jordan and Luke have an excellent approach in all areas of their work. Their response time is immediate to any emails and are all dealt with swiftly and professionally. They have managed ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Aimee was amazing;...”

Share on :
Aug 29,2019
Minithumbup
claim your profile
Scott
By: 'Susie'
Aug 29,2019
2 people found
this helpful
Aimee was amazing; we had a real problem with Shoosmiths Solicitors who at one time insisted we sign paperwork accepting there was no parking with our flat...which we knew there was. Aimee (and Scott) helped us challenge them, agreeing with our findings and negotiating ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rakesh was excellent in helping me purchase m......”

Share on :
Aug 29,2019
Minithumbup
claim your profile
Tessa
By: 'Miss'
Aug 29,2019
0 people found
this helpful
Rakesh was excellent in helping me purchase my property and Tessa ( the mortgage advisor ) gave me the best rates I could get and I found her extremely helpful. I would thoroughly recommend Connells in Leavesden and would like to say a big thank you to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great Service...”

Share on :
Aug 28,2019
Minithumbup
claim your profile
Stephanie
By: 'Elizabeth'
Aug 28,2019
0 people found
this helpful
We contacted Connells after trying to let our house in Redhill through a small independent letting agent without success. I met the Lettings Manager Steph at the house on the Thursday. Viewings were carried out that weekend and an offer at full asking price was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Met with Arnold on site and he made the entir......”

Share on :
Aug 27,2019
Minithumbup
claim your profile
Arnold
By: 'Ritesh'
Aug 27,2019
0 people found
this helpful
Met with Arnold on site and he made the entire process easy from start to finish. Helped us secure the property with the vendor, helped us to ensure we were the first on the list to purchase. Continued to keep us in the loop throughout ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great help in finding my new rental property,......”

Share on :
Aug 27,2019
Minithumbup
By: 'Kevin'
Aug 27,2019
0 people found
this helpful
Great help in finding my new rental property, Zoe was very helpful with property suggestions and flexible with viewings. Keys available when they said and regular updates in the process make it very smooth...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was very pleased with the time and effort t......”

Share on :
Aug 23,2019
Minithumbup
By: 'Paul'
Aug 23,2019
0 people found
this helpful
I was very pleased with the time and effort that Arnold put in to the sale of my property. He kept me updated at all times in the process and was always upbeat and positive....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My experience with connells has been very dis......”

Share on :
Aug 21,2019
Minithumbdown
claim your profile
Rubel
By: 'Helen'
Aug 21,2019
0 people found
this helpful
My experience with connells has been very disappointing. At first the communication was on time but after the tenants moved in the communication stopped, constant turn over of staff. I wouldn't trust the manager Rubel Rouef with your property. He lied to my face (and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Appalling customer service, lack of communica......”

Share on :
Aug 21,2019
Minithumbdown
By: 'Georgina'
Aug 21,2019
0 people found
this helpful
Appalling customer service, lack of communication and completely disorganised. Tenancy renewal meant to be handled by head office but local office have no information and we are still waiting for our renewal after pressing them for past month! Have just received an email from local ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Connells - Harrow - FRAUD FRAUD AND ONLY FRAUD,...”

Share on :
Aug 18,2019
Minithumbdown
By: 'Pankaj'
Aug 18,2019
0 people found
this helpful
FRAUD FRAUD AND ONLY FRAUD, They are intended to deceive others and Perfect example of Land mafia and looters. Horrible, I communicated with there social media team but they all work Hand in hand to support Fraud....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Positive Experience...”

Share on :
Aug 17,2019
Minithumbup
claim your profile
Rakesh
By: 'L'
Aug 17,2019
0 people found
this helpful
Great staff, well knowledgeable about the area and overall process. I am a first time buyer and due to their patience and willingness to educate, the journey from house hunting to completion was an overall positive experience....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rakesh delivered excellent customer support a......”

Share on :
Aug 16,2019
Minithumbup
claim your profile
Rakesh
By: 'Muhammad'
Aug 16,2019
0 people found
this helpful
Rakesh delivered excellent customer support and quality under alot of stress. Also the mortgage support from Tessa was impeccable. Would use them again....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“House sale...”

Share on :
Aug 13,2019
Minithumbup
claim your profile
Lauren
By: 'Vince'
Aug 13,2019
0 people found
this helpful
All the staff that helped us with our house sale were polite and efficient and did their best to ensure that our house sale went to completion....
read full review
Comment on agent fees
Average
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Not at all impressed by this branch!! More th......”

Share on :
Aug 13,2019
Minithumbdown
By: 'David'
Aug 13,2019
0 people found
this helpful
Not at all impressed by this branch!! More than happy to take money but after service is very weak!! No communication.....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Service from Connells...”

Share on :
Aug 13,2019
Minithumbup
claim your profile
Robert
By: 'Shelley'
Aug 13,2019
0 people found
this helpful
I dealt with Robert and Lauren at connells and throughout the sale they were professional, efficient and friendly. I wouldn't hesitate to recommend them....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“An excellent service!...”

Share on :
Aug 10,2019
Minithumbup
claim your profile
Sonny
By: 'Sharman'
Aug 10,2019
0 people found
this helpful
An excellent service! Sharon was fantastic from valuation, giving me all the information , getting the viewings and sealing the offer. Sonny was very helpful with any questions, also Michelle....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible service and lied to multiple times...”

Share on :
Aug 05,2019
Minithumbdown
By: 'Chris'
Aug 05,2019
2 people found
this helpful
Worse house sale ever. Was lied to from the very beginning and this continued through the whole process. Received a written offer from them and they put forward a chain free buyer. This turned out to be an absolute lie and the chain in place ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Still in process but as a first time buyer it ......”

Share on :
Aug 05,2019
Minithumbup
claim your profile
Cassey
By: 'Kanwaljit'
Aug 05,2019
0 people found
this helpful
Still in process but as a first time buyer it is pretty smooth thanks to connells and our advisor Cassie ......
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Never call you back when they promise they wi......”

Share on :
Aug 01,2019
Minithumbdown
claim your profile
Christine
By: 'Gary'
Aug 01,2019
2 people found
this helpful
Never call you back when they promise they will. And biggest grievance is that they can never tell me if my tenant has paid the rent or not as they say they are too big with too many payments coming in and won’t know ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This is the 2nd property that we have sold th......”

Share on :
Aug 01,2019
Minithumbup
claim your profile
Emma
By: 'Mrs'
Aug 01,2019
0 people found
this helpful
This is the 2nd property that we have sold through this branch and wouldn't have any hesitancy in using them again in the future. The staff that we dealt with were both very helpful and friendly and kept us up to date throughout the whole ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lots of lies and cheating, worst estate agent I ever seen...”

Share on :
Jul 26,2019
Minithumbdown
By: 'Sushil'
Jul 26,2019
0 people found
this helpful
Connells are liar and cheater. The made me a lifetime member without my agreement and intention. I paid £400 and they promised I would not be charged any fees as I am a lifetime member. The staff were very rude and unprofessional. It was a Bushey ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rental in Malvern...”

Share on :
Jul 25,2019
Minithumbup
claim your profile
Keri
By: 'Jolie'
Jul 25,2019
0 people found
this helpful
When my husband and I were looking to rent in Malvern, Jessica Lane helped us through every step of the process. She was attentive and professional. Our experience with the entire staff at the Connells in Malvern was outstanding! Thanks again for all your help....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn