Connells
3.6/5, 1786 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

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Latest Reviews

 View all Reviews 1786
18th Dec 2024
reviewed by 'Amy'
“James and Sam have been fantastic, really enthusiastic and great for getting 12 viewings booked in just three days. Both were ......”
17th Dec 2024
reviewed by 'Olivia Walker'
“Amazing service. James was so helpful throughout our property search’s, we are first time buyers so the process can ......”
11th Dec 2024
reviewed by 'Anicet'
“CONNELLS ABINGDONWorst estates agency ever and poorly behaved managing. DO NOT TRUST, either for selling or buying a property.I ......”
11th Dec 2024
reviewed by 'Rizwan'
“Dan Flowers has been incredibly helpful in securing a great mortgage for me. His expertise and dedication were evident throughout ......”
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 64 251 156 363 87 161 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“A professional team who worked hard, giving r......”

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Sep 30,2019
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By: 'Sonja'
Sep 30,2019
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A professional team who worked hard, giving regular feedback on my house selling process. A big thank you to John, Ben and Katie who I had contact with during the course of the sale....
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“Brilliant Company....”

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Sep 25,2019
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Charlotte
By: 'John'
Sep 25,2019
0 people found
this helpful
The whole tricky business was competed in the blink of an eye, everyone I dealt with at the company were courteous, friendly and extremely professional, although not the cheapest, they know what they're doing, the property was sold really quickly, Charlotte and Emma were great ...
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“The Connell leavesden team where great....”

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Sep 23,2019
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Tessa
By: 'Dominic'
Sep 23,2019
0 people found
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The Connell leavesden team where great. They helped me , with each step of the purchase and got me a great mortgage deal too. I Will be using them again, and would recommend them to others....
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“They did not turn up for viewing...”

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Sep 22,2019
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By: 'Agnes'
Sep 22,2019
2 people found
this helpful
We tried to buy property by them but never happened as they did not show the property to as but even did not delete the appointment for viewing, as well. So we travelled 2 hours for nothing.........
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“Luckily we weren't the sellers. They didn't r......”

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Sep 20,2019
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Kevin?!
By: 'Karen'
Sep 20,2019
1 people found
this helpful
Luckily we weren't the sellers. They didn't rate them too much either. Turned up to one viewing without keys, another they forgot to tell the seller we were coming for one last review before exchange. We chased for replies to enquiries - they chased our ...
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“Amazing service!!...”

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Sep 20,2019
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Sharon
By: 'D'
Sep 20,2019
0 people found
this helpful
Thank you for the great service you have us whilst viewing in Peterborough. Sharon was excellent with her knowledge of Peterborough and surrounding areas and really helped us with our property and really helped us with our property search! Flat secured, once again - amazing ...
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“Rent house...”

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Sep 12,2019
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By: 'Andreea'
Sep 12,2019
0 people found
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To Kasia, Thank you for your wonderful help. We appreciate how hard and quickly you worked to get the house for us in such a short time. You have simply been amazing....
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“Luke did a fantastic job of progressing the s......”

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Sep 06,2019
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Luke
By: 'Andrew'
Sep 06,2019
0 people found
this helpful
Luke did a fantastic job of progressing the sale from continuously identifying potential buyers to managing negotiations and liaising between buyers and sellers....
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“Connells basingstoke are EXCELLENT...”

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Sep 05,2019
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Michael
By: 'Chloe'
Sep 05,2019
0 people found
this helpful
Connells basingstoke are EXCELLENT. After being on the market with another estate agent for 10 months we had no luck with selling our property. They did not comunicate well and didnt really take an intrest so we decided to switch over to Connells. Best decision we ...
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“The. WORST. ESTATE AGENTS i have ever worked ......”

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Sep 04,2019
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By: 'chevon'
Sep 04,2019
1 people found
this helpful
The. WORST. ESTATE AGENTS i have ever worked with! I have to say the Kingswood Branch in Bristol are being run by complete ameteurs who are only about making a quick buck. I have bought and sold properties for over 10 years and Connells in Kingswood ...
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“Horrendous - save your precious time and mone......”

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Sep 03,2019
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By: 'Francesca'
Sep 03,2019
1 people found
this helpful
Horrendous - save your precious time and money and use another agent. Never in my 15 years of renting have I experienced such awful management and customer service. Connells allowed me to move me and my young children into a house with broken doors, broken unsafe ...
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“Persistent...”

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Sep 03,2019
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Jamie
By: 'Leah'
Sep 03,2019
0 people found
this helpful
Selling property is never stress-free, and my particular sale was not straight forward. Having said this, I can't discredit Scott Hillsdon and Jamie Clifford for their support getting the sale to the finish line and putting up with my constant calls and nagging!...
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“Highly recommended....”

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Aug 30,2019
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bethany
By: 'Anna'
Aug 30,2019
0 people found
this helpful
We now have 6 properties let through Connells and we couldn't be happier. Bethany, Jordan and Luke have an excellent approach in all areas of their work. Their response time is immediate to any emails and are all dealt with swiftly and professionally. They have managed ...
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“Aimee was amazing;...”

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Aug 29,2019
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Scott
By: 'Susie'
Aug 29,2019
2 people found
this helpful
Aimee was amazing; we had a real problem with Shoosmiths Solicitors who at one time insisted we sign paperwork accepting there was no parking with our flat...which we knew there was. Aimee (and Scott) helped us challenge them, agreeing with our findings and negotiating ...
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“Rakesh was excellent in helping me purchase m......”

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Aug 29,2019
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Tessa
By: 'Miss'
Aug 29,2019
0 people found
this helpful
Rakesh was excellent in helping me purchase my property and Tessa ( the mortgage advisor ) gave me the best rates I could get and I found her extremely helpful. I would thoroughly recommend Connells in Leavesden and would like to say a big thank you to ...
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“Great Service...”

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Aug 28,2019
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Stephanie
By: 'Elizabeth'
Aug 28,2019
0 people found
this helpful
We contacted Connells after trying to let our house in Redhill through a small independent letting agent without success. I met the Lettings Manager Steph at the house on the Thursday. Viewings were carried out that weekend and an offer at full asking price was ...
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“Met with Arnold on site and he made the entir......”

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Aug 27,2019
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Arnold
By: 'Ritesh'
Aug 27,2019
0 people found
this helpful
Met with Arnold on site and he made the entire process easy from start to finish. Helped us secure the property with the vendor, helped us to ensure we were the first on the list to purchase. Continued to keep us in the loop throughout ...
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“Great help in finding my new rental property,......”

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Aug 27,2019
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By: 'Kevin'
Aug 27,2019
0 people found
this helpful
Great help in finding my new rental property, Zoe was very helpful with property suggestions and flexible with viewings. Keys available when they said and regular updates in the process make it very smooth...
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“I was very pleased with the time and effort t......”

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Aug 23,2019
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By: 'Paul'
Aug 23,2019
0 people found
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I was very pleased with the time and effort that Arnold put in to the sale of my property. He kept me updated at all times in the process and was always upbeat and positive....
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“My experience with connells has been very dis......”

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Aug 21,2019
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Rubel
By: 'Helen'
Aug 21,2019
0 people found
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My experience with connells has been very disappointing. At first the communication was on time but after the tenants moved in the communication stopped, constant turn over of staff. I wouldn't trust the manager Rubel Rouef with your property. He lied to my face (and ...
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“Appalling customer service, lack of communica......”

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Aug 21,2019
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By: 'Georgina'
Aug 21,2019
0 people found
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Appalling customer service, lack of communication and completely disorganised. Tenancy renewal meant to be handled by head office but local office have no information and we are still waiting for our renewal after pressing them for past month! Have just received an email from local ...
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“Connells - Harrow - FRAUD FRAUD AND ONLY FRAUD,...”

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Aug 18,2019
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By: 'Pankaj'
Aug 18,2019
0 people found
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FRAUD FRAUD AND ONLY FRAUD, They are intended to deceive others and Perfect example of Land mafia and looters. Horrible, I communicated with there social media team but they all work Hand in hand to support Fraud....
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“Positive Experience...”

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Aug 17,2019
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Rakesh
By: 'L'
Aug 17,2019
0 people found
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Great staff, well knowledgeable about the area and overall process. I am a first time buyer and due to their patience and willingness to educate, the journey from house hunting to completion was an overall positive experience....
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“Rakesh delivered excellent customer support a......”

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Aug 16,2019
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Rakesh
By: 'Muhammad'
Aug 16,2019
0 people found
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Rakesh delivered excellent customer support and quality under alot of stress. Also the mortgage support from Tessa was impeccable. Would use them again....
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“House sale...”

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Aug 13,2019
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Lauren
By: 'Vince'
Aug 13,2019
0 people found
this helpful
All the staff that helped us with our house sale were polite and efficient and did their best to ensure that our house sale went to completion....
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Comment on agent fees
Average
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“Not at all impressed by this branch!! More th......”

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Aug 13,2019
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By: 'David'
Aug 13,2019
0 people found
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Not at all impressed by this branch!! More than happy to take money but after service is very weak!! No communication.....
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“Excellent Service from Connells...”

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Aug 13,2019
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Robert
By: 'Shelley'
Aug 13,2019
0 people found
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I dealt with Robert and Lauren at connells and throughout the sale they were professional, efficient and friendly. I wouldn't hesitate to recommend them....
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“An excellent service!...”

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Aug 10,2019
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Sonny
By: 'Sharman'
Aug 10,2019
0 people found
this helpful
An excellent service! Sharon was fantastic from valuation, giving me all the information , getting the viewings and sealing the offer. Sonny was very helpful with any questions, also Michelle....
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“Terrible service and lied to multiple times...”

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Aug 05,2019
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By: 'Chris'
Aug 05,2019
2 people found
this helpful
Worse house sale ever. Was lied to from the very beginning and this continued through the whole process. Received a written offer from them and they put forward a chain free buyer. This turned out to be an absolute lie and the chain in place ...
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“Still in process but as a first time buyer it ......”

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Aug 05,2019
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Cassey
By: 'Kanwaljit'
Aug 05,2019
0 people found
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Still in process but as a first time buyer it is pretty smooth thanks to connells and our advisor Cassie ......
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



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