Connells
3.6/5, 1786 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

Contact Us

Latest Reviews

 View all Reviews 1786
18th Dec 2024
reviewed by 'Amy'
“James and Sam have been fantastic, really enthusiastic and great for getting 12 viewings booked in just three days. Both were ......”
17th Dec 2024
reviewed by 'Olivia Walker'
“Amazing service. James was so helpful throughout our property search’s, we are first time buyers so the process can ......”
11th Dec 2024
reviewed by 'Anicet'
“CONNELLS ABINGDONWorst estates agency ever and poorly behaved managing. DO NOT TRUST, either for selling or buying a property.I ......”
11th Dec 2024
reviewed by 'Rizwan'
“Dan Flowers has been incredibly helpful in securing a great mortgage for me. His expertise and dedication were evident throughout ......”
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 64 251 156 363 87 161 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA RICS Move With Us
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“Mortgage advisor...”

Share on :
May 27,2024
Minithumbup
By: 'Anca'
May 27,2024
0 people found
this helpful
My review is actually about Andy Goodhand, the mortgage advisor associated with Connells Bletchley. He has been brilliant, doing more than his share, helping me out when the conveyancers or other parties were slow to respond or take action, and explaining everything relating to the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Here to give Bethan from Cannock Connells a 5......”

Share on :
May 25,2024
Minithumbup
claim your profile
Bethan
By: 'Lindsay'
May 25,2024
0 people found
this helpful
Here to give Bethan from Cannock Connells a 5 star review! If i could give more i really would. From the moment we had met at a viewing she has just gone above and beyond for us. Every call/meeting we have had has been great. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Service, Thank You All....”

Share on :
May 21,2024
Minithumbup
By: 'Mark, Philip Bates'
May 21,2024
0 people found
this helpful
No need for individuals to be named, selling of my property by Connells was a team effort from within their office. - - Connells told me they would sell the property, and they did. - - Communication was excellent throughout with regular updates. - - ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Neelam sharma has been great throughout my pr......”

Share on :
May 01,2024
Minithumbup
By: 'Jamie'
May 01,2024
0 people found
this helpful
Neelam sharma has been great throughout my process always there to help amd gave great advice on everything I needed to know. I would 100% recommend neelam to anyone who is going for a mortage....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It was a great experience being shown around ......”

Share on :
Apr 30,2024
Minithumbup
By: 'Jo'
Apr 30,2024
0 people found
this helpful
It was a great experience being shown around by staff Rawail in Aylesbury branch. He was professional, polite and knowledgeable of his job. His dedication and patience was excellent as he even showed as around for the second time when we requested. I was also ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“DO NOT RECOMMEND...”

Share on :
Apr 24,2024
Minithumbdown
By: 'Juanita'
Apr 24,2024
1 people found
this helpful
If I could rate Connells Tunbridge Wells a 0 I would. Extremely poor customer service and lack of communication from the agents. To just name an example they provided a very very poorly written description for my house, even if the person struggled with grammar I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“On the back of the valuation yesterday with C......”

Share on :
Apr 10,2024
Minithumbup
By: 'Suzanne Hall'
Apr 10,2024
0 people found
this helpful
On the back of the valuation yesterday with Chase I would like to let you know that we find him to be an outstanding Estate Agent, as he came well prepared, understood our situation, confirmed our view of thinking, and was very mindful. It was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Never again...”

Share on :
Apr 08,2024
Minithumbdown
By: 'Dianne'
Apr 08,2024
1 people found
this helpful
You would think buying a house would be an exciting process, unfortunately this was not the case when we wanted to purchase a home that was up for sale with Connells Newton Abbot. After 5 months of purchasing (as advertised) no chain home, lack of due ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We do not recommend renting through Connells ......”

Share on :
Apr 03,2024
Minithumbdown
By: 'Chris'
Apr 03,2024
0 people found
this helpful
We do not recommend renting through Connells at all! They have failed to provide a refund of our deposit of nearly £3,000 and we are simply not progressing at all. We have rented several properties through several agents and Connells are by far the worse for ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Francesca was very helpful and kind in my pro......”

Share on :
Apr 03,2024
Minithumbup
By: 'Solomon'
Apr 03,2024
0 people found
this helpful
Francesca was very helpful and kind in my process of renting. She presented with a lot of professionalism and was always available to support me. Thanks Francesca, you are well commended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“OUTSTAINDING I'm thoroughly impressed with Co......”

Share on :
Apr 02,2024
Minithumbup
claim your profile
Adam
By: 'Alice'
Apr 02,2024
0 people found
this helpful
OUTSTAINDING I'm thoroughly impressed with Connells; the entire process was seamlessly executed. My house was sold before it even hit the market, With full asking price. I wholeheartedly recommend them to friends and family; Adam and Amy were exceptional to work with....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“So I called Connells Stopsley on a Monday, I ......”

Share on :
Mar 26,2024
Minithumbup
claim your profile
Shane
By: 'Happy shoppers'
Mar 26,2024
0 people found
this helpful
So I called Connells Stopsley on a Monday, I spoke this very pleasent Gentleman Shane Thomas. He listened for the first 5 min to listen to me go on about how we have “house searching fatigue” it’s been 4 years!!! Several agents later ahhhh anyway , he ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Not very professional...”

Share on :
Mar 18,2024
Minithumbdown
claim your profile
Emma
By: 'karen'
Mar 18,2024
0 people found
this helpful
Very disappointed with connels at St budeaux office. My offer was accepted by the seller than was told the buyer has gone with a higher offer and first time buyer. Which I accept but what I do not accept is being ignored by the office ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible...”

Share on :
Mar 15,2024
Minithumbdown
claim your profile
Joey
By: 'Alexandra'
Mar 15,2024
0 people found
this helpful
Went into the office in August expecting a professional valuation, was given a half hearted response and price based on a few photos on my phone and given a ridiculous management fee with no real explanation of what they would offer for the charges. Said ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I dont recommend Stevenage branch, unprofessi......”

Share on :
Mar 05,2024
Minithumbdown
By: 'I.K'
Mar 05,2024
0 people found
this helpful
I dont recommend Stevenage branch, unprofessional and rude management. We will definitly never use Connells to buy a property. They try to illegally force their mortgage advisors on you too. Overall terrible experience...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Francesca at your Basingstoke Connells office......”

Share on :
Mar 02,2024
Minithumbup
By: 'Ady Baker'
Mar 02,2024
0 people found
this helpful
Francesca at your Basingstoke Connells office was so helpful in dealing with my letting. She understood the urgency for me to complete this. She Provided immediate emails and telephone calls. I can not thank her enough....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have the best letting experience with connells...”

Share on :
Mar 01,2024
Minithumbup
By: 'Ifeoluwa'
Mar 01,2024
0 people found
this helpful
I have the best letting experience with connells so far. They made the process stress-free for me althrough my letting process. I've met different awful agents but connells gave me the best services. Their agents were really nice, supportive and helpful. I am definitely recommending ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Awful experience...”

Share on :
Feb 26,2024
Minithumbdown
By: 'Manuela'
Feb 26,2024
0 people found
this helpful
Awful experience. I was interested in a letting property listed with them. They cancelled the viewing 2 hours before. We rescheduled the viewing and I called on the day to check on some details about the property only to hear that the property was no longer ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As a tenant at Connells Leicester for 2.5 yea......”

Share on :
Feb 10,2024
Minithumbdown
By: 'Damasius Nonso ojinnaka'
Feb 10,2024
1 people found
this helpful
As a tenant at Connells Leicester for 2.5 years, I encountered repeated communication issues, particularly regarding a rent arrears incident. Despite having a consistent record of on-time payments, a negative reference was provided, creating unnecessary stress and confusion. This, along with other instances of poor communication, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Disappointing Experience with Connells Estate Agency...”

Share on :
Feb 08,2024
Minithumbdown
claim your profile
alex
By: 'SK'
Feb 08,2024
1 people found
this helpful
Unfortunately there is no option to leave no stars. Our experience with Connells Estate Agency has been disappointing and frustrating. Despite choosing to seel our house with them due to their familiarity, we encountered poor communication and unprofessionalism throughout the process. From inaccurate advice provided ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Avoid...”

Share on :
Feb 06,2024
Minithumbdown
claim your profile
James
By: 'Marta'
Feb 06,2024
0 people found
this helpful
Avoid, Very unprofessional, failed with communication and transparency. Caused unnecessary stress....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“*DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES*...”

Share on :
Jan 28,2024
Minithumbdown
By: 'Rob'
Jan 28,2024
0 people found
this helpful
Connells solicitors, Conveyancing Direct, should never be used, they have cost us thousands of pounds due to their severe lack of urgency and complete ineptitude. Please do yourself a favour and just google them and see hundreds of terrible reviews, we wish we had, rather ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very quick and pleasant service. Thanks a lot......”

Share on :
Jan 27,2024
Minithumbup
claim your profile
amber
By: 'Anna'
Jan 27,2024
0 people found
this helpful
Very quick and pleasant service. Thanks a lot for help and guidance in the process....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Avoid at all.cost...”

Share on :
Jan 24,2024
Minithumbdown
By: 'Kevin Page'
Jan 24,2024
0 people found
this helpful
Would have given zero stars if possible. Mum has alzheimers and they wanted me to break the chain to ensure her house sold. They were happy to.force my mum into temporary accommodation to get the house sale.Took 11 months for the move to happen ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very satisfying...”

Share on :
Jan 23,2024
Minithumbup
By: 'Miri'
Jan 23,2024
0 people found
this helpful
Great service from Jordan and Amber. They were very efficient with sending documents and making my move easy. Many thanks....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Neelam Sharma...”

Share on :
Jan 18,2024
Minithumbup
By: 'Mohammed'
Jan 18,2024
0 people found
this helpful
I am delighted to express my sincere appreciation for the outstanding service provided by Neelam during my recent home-buying experience. Neelam demonstrated an exceptional level of expertise, commitment, and professionalism that truly set her apart in the industry. From our initial consultation to the mortgage ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Charlie, from the Southville branch was extremely professional, polite and ......”

Share on :
Jan 18,2024
Minithumbup
claim your profile
Charlie
By: 'Isaac'
Jan 18,2024
0 people found
this helpful
Charlie, from the Southville branch was extremely professional, polite and went above and beyond to assist me in purchasing my new home. Jason his manager was also very helpful and professional throughout, I was very happy with the service from Connells and will most definitely ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently had the pleasure of working with A......”

Share on :
Dec 18,2023
Minithumbup
claim your profile
Andy
By: 'Yomna Helmy'
Dec 18,2023
0 people found
this helpful
I recently had the pleasure of working with Andrew Keen, the brilliant mortgage advisor at Connells Cambourne, and I felt compelled to share my exceptional experience. From our initial consultation to the completion of the mortgage process, And demonstrated unparalleled professionalism and expertise. Andy's in-depth ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Andrew and Jessica went above, and beyond for......”

Share on :
Dec 15,2023
Minithumbup
claim your profile
Andrew
By: 'Awa'
Dec 15,2023
0 people found
this helpful
Andrew and Jessica went above, and beyond for me, they took the time to understand what I needed. they had the answers to all my questions which made me feel very confident. As this was my first time renting a place . The whole process was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Pleasant when you can get hold of them but co......”

Share on :
Dec 06,2023
Minithumbdown
By: 'Glen'
Dec 06,2023
0 people found
this helpful
Pleasant when you can get hold of them but completely incompetent - avoid at all costs unfortunately I’ve never left a review before and only doing so to help the reader realise they will regret using Connells - please dont repeat my mistake!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn