Connells
3.6/5, 1782 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

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Latest Reviews

 View all Reviews 1782
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
2nd Nov 2024
reviewed by 'James'
“Fantastic service by Connells yesterday. The team squeezed in three additional viewings when they realised we had traveled 3 hours to ......”
31st Oct 2024
reviewed by 'Zaman'
“Very bad service don't waste your time promising you everything but not providing any information or services absolutely waste of ......”
26th Oct 2024
reviewed by 'Reshan De Alwis'
“Connells made the property-buying process a breeze. Denis, our agent, was professional, attentive, and always willing to go the extra ......”
26th Oct 2024
reviewed by 'Sam C'
“Emma, Sam and Richard were amazing in helping me get my first house purchase across the line. They were there ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 63 251 156 362 87 159 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“Truly awful customer service! We vacated our......”

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Jun 22,2020
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By: 'Georgina'
Jun 22,2020
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Truly awful customer service! We vacated our (awful) rental property on time and returned the keys in person to the office as we told them- this was almost 3 months ago and we still haven't received our deposit back despite numerous calls and emails, which were ...
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“5* ExperienceBrandon, Adam and George have ......”

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Jun 15,2020
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Brandon,
By: 'Victoria'
Jun 15,2020
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5* Experience Brandon, Adam and George have all been absolutely fantastic! We originally listed our property with another agent in Bushey and had a complete nightmare with them, the best thing we ever did was move to Connells! Right from the initial sign up period through ...
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“Thank you Connells...”

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Jun 15,2020
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By: 'Charlotte'
Jun 15,2020
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Zoe has been pleasant and calm and quick and easy to work with. I'm very happy from my experience with Connells....
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“Had a great experience with Connells and espe......”

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Jun 15,2020
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Joe
By: 'Candida'
Jun 15,2020
0 people found
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Had a great experience with Connells and especially Joe Chiverton. We viewed a property on a Friday and moved in the following Friday. He moved things on quickly and professionally. Thank you for making this happen Joe and especially during the COVID lockdown....
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“Our agent was James Thomas, a very kind a bea......”

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Jun 12,2020
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James
By: 'georgiana'
Jun 12,2020
0 people found
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Our agent was James Thomas, a very kind a beautiful person who has a lot of patience to deal with our dificult situation and to help us to move in a very short time . An combination between profesionalism and empathy luke I told him, I ...
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“Adam was excellent throughout the whole lockd......”

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Jun 12,2020
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Adam
By: 'Douglas'
Jun 12,2020
0 people found
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Adam was excellent throughout the whole lockdown ordeal. We purchased using Lasting Power of Attorney, through Bushey and sold via Harrow....
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“Jane was a disgusting human being, with smudg......”

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Jun 11,2020
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By: 'N/A'
Jun 11,2020
0 people found
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Jane was a disgusting human being, with smudged make-up and a filthy vagina! She described me as 'scared of humans'! Horrible! I am no animal....
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“I've had a great experience with Connells Mai......”

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Jun 08,2020
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Joe
By: 'Elizabeth'
Jun 08,2020
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I've had a great experience with Connells Maidstone. In particular Joe who managed to show me a house and move me into it in a week!!!!....during coronavirus!!!! Amazing service...
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“Marco and Claire provided an excellent servic......”

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Jun 08,2020
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Marco
By: 'Divine'
Jun 08,2020
0 people found
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Marco and Claire provided an excellent service for me and friend who were trying to move into a two bedroom flat. They were very patient, precise and clear while assisting in a very polite and productive manor. Definitely recommend for anyone that’s looking to ...
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“Thank you to Tim at Wards Ashford for all you......”

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Jun 05,2020
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Tim
By: 'Jayne'
Jun 05,2020
0 people found
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Thank you to Tim at Wards Ashford for all you support in the selling of my Mothers house of 48yrs to pay for care home fees. Its not been an easy time, made even harder by the current situation and the fact I live 80miles ...
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“Fantastic service, zoe is very professional a......”

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Jun 04,2020
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By: 'Oliver'
Jun 04,2020
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Fantastic service, zoe is very professional and helped us find a tenant before other agents . Would highly recommend using connels...
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“Great service!...”

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May 31,2020
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Brandon
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Pawan
By: 'Matthew'
May 31,2020
0 people found
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I used Connells in Bushey for both the sale of my property and for my mortgage application. Both Brandon and Pawan were really easy to deal with, very professional, friendly and helpful. Despite being delayed because of the Covid-19 outbreak, the team worked hard to ...
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“Excellent service...”

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May 26,2020
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Rob
By: 'Rachael'
May 26,2020
0 people found
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The team were very helpful and dedicated in helping us sell our house which had already been on the market for 8 months with another agent. When we sold the team were enthusiastic about helping us find our new home. Rob especially went the extra mile ...
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“Poor customer service...”

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May 22,2020
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By: 'Chris'
May 22,2020
3 people found
this helpful
After contacting the staff to book a viewing for a property I was told that we would not be able to view a property because our DIP had just expired and we would need to speak to their morgage advisor before they would let us ...
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“Very unimpressed. Seem totally disorganised. ......”

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May 14,2020
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By: 'Steven'
May 14,2020
0 people found
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Very unimpressed. Seem totally disorganised. They constantly fail to return calls and never seem to know anything whenever you do speak to them. They charge premium fees, and they are far from premium, despite a high street presence. They also use very questionable tactics trying ...
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“Letting manager hassled me to let my property......”

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Apr 18,2020
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By: 'Jangeer'
Apr 18,2020
0 people found
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Letting manager hassled me to let my property to there good friend at a discounted price after several calls to me I agreed. Was told working family good friend. Turned out nightmare tenant had 3 dogs trashed all walls and new carpets. 6 months in arrears,Asked ...
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“I had the most horrible experience with this ......”

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Mar 18,2020
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By: 'Oana'
Mar 18,2020
0 people found
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I had the most horrible experience with this agency from The agency from Bilstol West Midlands. Had the credit checks with 1 month before the date of the contract, but waited with 2 days before to tell me a story that the landlord is not UK and ...
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“I would like to thank all the team at Connell......”

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Mar 17,2020
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Robert
By: 'Roslyn'
Mar 17,2020
0 people found
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I would like to thank all the team at Connells of Cambourne for all their help and advise throughout the sale of my property. Robert and Lauren were always polite, professional and willing to answer my questions, of which there were many. Ros Beresford...
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“Great team...”

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Mar 16,2020
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Kerys
By: 'Laura'
Mar 16,2020
0 people found
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I would like to say thank you to the Torquay team, for their professionalism and helpfulness, in particular, Kerys, Scott, Ben & Laura ( but every person on the office had a smile ). They engage their customers as soon as you come through the door. They return ...
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“Both the Estate Agent (Kishan) and the Mortga......”

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Mar 11,2020
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Scott
By: 'Kalman'
Mar 11,2020
0 people found
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Both the Estate Agent (Kishan) and the Mortgage Advisor (Scott) are very professional, kind and helpful. Thank you guys for getting this done for us....
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“Excellent Service.I sold my house through Connells last year. T......”

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Mar 10,2020
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Stephanie
By: 'Daphne'
Mar 10,2020
0 people found
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I sold my house through Connells last year. The first Agent I met was Stephanie and,after having had two further valuations, I chose Connells based on the rapport that was established at that time. I subsequently dealt with Andrew and Jan and at all ...
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“Helpful staff at Wellesbourne...”

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Mar 09,2020
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Jade
By: 'Maureen'
Mar 09,2020
0 people found
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I was worried how I could go about putting in lots of time finding a house to match the one I had proudly created, but in Stratford, to be nearer my daughter. I needn't have worried as Jade put my house profile on a low ...
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“"What a horrid and unprofessional experience!......”

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Mar 09,2020
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Mark
By: 'Anup'
Mar 09,2020
0 people found
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"What a horrid and unprofessional experience!" please guys do not go with these guys. they are not professional we have very poor experience with these guys in Redhill Branch....
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“Haven’t been paid my money...”

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Mar 08,2020
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By: 'Jabeen'
Mar 08,2020
0 people found
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No stars because they do not pay you your money. Specially connells in St Albans letting department. The manager can’t be trusted. He has been promising to pay me my £2000.00 for months now and I haven’t received it yet. So please don’t ...
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“Hi I found connells very good always giving f......”

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Mar 05,2020
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.natasha
By: 'Susan'
Mar 05,2020
0 people found
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Hi I found connells very good always giving feedback very nice friendly team manager Carol lovely would recommend to friends...
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“The mortgage advisor was very helpful and pat......”

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Mar 05,2020
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Scott
By: 'Laurant'
Mar 05,2020
0 people found
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The mortgage advisor was very helpful and patient. He talked me through all the options and got me a very good interest rate for my mortgage....
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“I strongly recommend Pawan Aggarwall as mortg......”

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Mar 03,2020
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Pawan
By: 'shahram'
Mar 03,2020
0 people found
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I strongly recommend Pawan Aggarwall as mortgage broker/Adviser 5 Stars satisfaction ,Very reliable and expertise . I would Like to come back for more business...
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“Zoe and Adrian were a pleasure to deal with. ......”

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Mar 02,2020
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Adrian
By: 'Richard'
Mar 02,2020
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Zoe and Adrian were a pleasure to deal with. They arranged a flat let for me within 4 days, ensuring all references and certificates were completed in time. I can highly recommend the lettings team-highly professional....
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“Excellent Service Zoe and Adrian- Connells Hemel Hempstead...”

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Mar 01,2020
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Adrian
By: 'Claire'
Mar 01,2020
0 people found
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Just Rented my property through Connells, Hemel Hempstead. The process was very smooth and quick, came across a issue but Zoe manage to rectify the issue within 24 hours. Zoe and Adrian was very helpful, patience and very knowledgeable to help me get the property in ...
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“Amazing staff, really helpful, wouldn’t go to......”

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Feb 29,2020
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By: 'Clare'
Feb 29,2020
0 people found
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Amazing staff, really helpful, wouldn’t go to any other estate agents in Hemel Hempstead, they were a real comfort to all of us and put up with all our questions...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



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