Connells
3.6/5, 1786 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

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Latest Reviews

 View all Reviews 1786
18th Dec 2024
reviewed by 'Amy'
“James and Sam have been fantastic, really enthusiastic and great for getting 12 viewings booked in just three days. Both were ......”
17th Dec 2024
reviewed by 'Olivia Walker'
“Amazing service. James was so helpful throughout our property search’s, we are first time buyers so the process can ......”
11th Dec 2024
reviewed by 'Anicet'
“CONNELLS ABINGDONWorst estates agency ever and poorly behaved managing. DO NOT TRUST, either for selling or buying a property.I ......”
11th Dec 2024
reviewed by 'Rizwan'
“Dan Flowers has been incredibly helpful in securing a great mortgage for me. His expertise and dedication were evident throughout ......”
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 64 251 156 363 87 161 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“This company has cost me the sale of my house......”

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Aug 19,2021
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By: 'MC'
Aug 19,2021
0 people found
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This company has cost me the sale of my house leaving me with legal bills to pay and no house to move into. Their couldn't care less attitude is a disgrace. When calling for information, the stock answer is that the person is unavailable and ...
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By: Sinead ODonovan
Aug 19, 2021
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Dear Madam, I am sorry that you have been left to feel this way. I hope you understand that we had tried our best to make this purchase work for you, unfortunately our seller was unable to find their next home to progress further. We had been transparent and gave updates to confirm it would be subject to the seller’s onward move. The sellers did not want to instruct solicitors for any buyer to potentially lose money if they could not find a property. Again, I am very sorry this purchase did n ...

“Had a very smooth house move, Demi from Conne......”

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Aug 13,2021
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Demi
By: 'Glen'
Aug 13,2021
0 people found
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Had a very smooth house move, Demi from Connells Mk, keeped us informed throughout, helped me with some of the many forms my Solictor was after and all in all was on top of chasing people Definitely will use again...
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“Property view at Cambourne...”

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Aug 13,2021
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George
By: 'K Chan'
Aug 13,2021
0 people found
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They inform me immediately if there are suitable property available, and arrange the property viewing within short period, clearly explain the house history....
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“We have just purchased a house through Connel......”

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Aug 11,2021
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Robert
By: 'CPIB113'
Aug 11,2021
0 people found
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We have just purchased a house through Connells and would highly recommend them. They have always been helpful, have kept on top of everything, got back to us quickly on enquiries and made sure we were informed through a complicated process. We felt they understood ...
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“Stay away from this company, if you refuse to......”

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Aug 10,2021
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By: 'Ismail'
Aug 10,2021
0 people found
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Stay away from this company, if you refuse to do as they want , if they cant manipulate you they dimiss you as a client very pushy and patronising....
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“Very pleased with the service of Connells in ......”

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Aug 09,2021
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George
By: 'Rachel'
Aug 09,2021
0 people found
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Very pleased with the service of Connells in Cambourne. George, Rob and Lauren all went above and beyond and I felt they handled our house purchase perfectly....
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“Nikki was absolutely fantastic from start to ......”

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Aug 05,2021
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Nikki
By: 'Kim'
Aug 05,2021
0 people found
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Nikki was absolutely fantastic from start to finish. We would like to thank her for everything she done for us...
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“I literally can’t thank Shane enough he went ......”

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Aug 05,2021
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Shane
By: 'Julie'
Aug 05,2021
0 people found
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I literally can’t thank Shane enough he went above and beyond for us to get the house of our dreams nothing was too much trouble for him and he was always at the end of the phone to help us when ever we needed ...
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“They do not care about rentals, only sales. D......”

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Aug 05,2021
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By: 'Jade'
Aug 05,2021
1 people found
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They do not care about rentals, only sales. Don't get back to you and don't answer their phone. Very dissapointing....
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“Overall good service Enthusiastic to begin ......”

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Aug 02,2021
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Lauren
By: 'Simone'
Aug 02,2021
0 people found
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Overall good service Enthusiastic to begin with but consistent service throughout. Lauren very professional and polite. Pleasure to work with Thank you...
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“I have received a fabulous service from Conne......”

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Jul 29,2021
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Rebecca
By: 'Deborah'
Jul 29,2021
0 people found
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I have received a fabulous service from Connells in Plympton. I needed to find a good quality property at an affordable price to rent in a challenging market, with slim timelines. I found Rebecca in their Lettings department, to be very professional, empathetic, and so ...
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“I would like to say a big thank you to all th......”

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Jul 24,2021
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Grace
By: 'Cynthia'
Jul 24,2021
0 people found
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I would like to say a big thank you to all those who supported us through the sale of our house, as well as purchasing a new home. We were kept in form at all times, even when things were difficult due to COVID. A ...
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“Terrible service ! Steer clear ! Branch manag......”

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Jul 22,2021
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By: 'Mrs'
Jul 22,2021
0 people found
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Terrible service ! Steer clear ! Branch manager Ben is completely unprofessional ! He does not provide any level of customer care simply because he does not care. It’s a head office level complaint from me ....
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“Connells have been so helpful, Remi Jackson i......”

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Jul 21,2021
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Remi
By: 'Lisa'
Jul 21,2021
0 people found
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Connells have been so helpful, Remi Jackson is amazing always there when I need anything, she’s so helpful, can’t fault her....
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“everybody at connells wednesbury did a good j......”

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Jul 16,2021
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By: 'gerald fiddler'
Jul 16,2021
0 people found
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everybody at connells wednesbury did a good job in the sale of my house...nothing to much trouble...and kept me updated what was going on with potential buyers.....my only advice to other people buying or selling is USE YOUR OWN legal people..connells ...
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“The many joys (or not) of moving house.....”

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Jul 14,2021
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By: 'John'
Jul 14,2021
0 people found
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my xpierience with Connells is slightly distorted due to the extended purchase time of my new property with the frustration being partly bourne by Connells however generally they went about thee buisness were supportive and finally the situation was resolved took a while but everybody ...
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“Unprofessional...”

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Jul 13,2021
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By: 'ATuckwell'
Jul 13,2021
0 people found
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I contacted Connells regarding one of their clients who had been evidently dishonest about their property, having relisted it at a significantly increased asking price despite a previous agreement between the client and myself. After having to chase Connells for a response, I eventually spoke ...
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“*CONNELLS MUTLEY PLAIN*...”

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Jul 13,2021
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Ross
By: 'Chris'
Jul 13,2021
4 people found
this helpful
*CONNELLS MUTLEY PLAIN* An honest opinion based on facts to prevent you going through the stress of these inconsiderate idiot's. Since the sale I've heard lots of very similar situations so thought I'd spread the word. From day one, Ross came to the house to ...
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“Always responsive....”

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Jul 13,2021
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Mice
By: 'Stephen James Goble'
Jul 13,2021
0 people found
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Mike Holland was always responsive during the hectic sale of our house through to a completion carried out in 8 working days! Thanks for all your help Mike/...
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“Recently had the support of Connells with a f......”

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Jul 12,2021
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Chantel
By: 'Louise Hamilton'
Jul 12,2021
0 people found
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Recently had the support of Connells with a flat sale. Very professional and capable team. Chantel was very supportive in the early days and Hettie Hayward was great and went the extra mile with liaison with our buyers and addressing the details. Thank you....
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“Tricky one as five stars for the agent (Aisha) that ......”

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Jul 10,2021
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Aisha
By: 'N'
Jul 10,2021
0 people found
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Tricky one as five stars for the agent (Aisha) that found a tenant for me and managed the process for me but one star at most for the experience with the sales team. I find agents painful to deal with but Aisha was extremely proactive, ...
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“A huge heartfelt Thankyou to all the Greatbar......”

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Jul 08,2021
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Molly
By: 'Kharan Nauman'
Jul 08,2021
0 people found
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A huge heartfelt Thankyou to all the Greatbarr Connells team! Especially Molly,Megan and Lauren. Very hard working team who helped me secure home sale and purchase a new property....
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By: Michelle
Jul 08, 2021
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Thank you Kharan its always nice to get some positive feedback, good luck with your new home ...

“Rob and Lauren were amazing at helping us buy......”

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Jul 02,2021
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Robert
By: 'Monica'
Jul 02,2021
0 people found
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Rob and Lauren were amazing at helping us buy our first home, brilliant service and always on hand to provide advice and support. Thank you!...
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“Supportive and efficient service. Robert and ......”

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Jul 01,2021
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Robert
By: 'Bojan Boskovic'
Jul 01,2021
0 people found
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Supportive and efficient service. Robert and his team were very efficient and supportive. George was very friendly, extra supportive and very professional....
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“Tom at the Worcester Foregate branch was bril......”

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Jun 29,2021
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Tom
By: 'G Hyde'
Jun 29,2021
0 people found
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Tom at the Worcester Foregate branch was brilliant throughout the process of renting our property to tenants. He was always available and communicated well by answering my many questions; easy to get hold of and clear with his advice. Very friendly and approachable - thank ...
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“Such an unethical estate agent! They practica......”

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Jun 22,2021
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By: 'Ivan'
Jun 22,2021
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Such an unethical estate agent! They practically force genuine buyers to use their Mortgage advisor, Conveyancing service to put your offer, even when we had our Agreement in Principle Certificate sorted, our own solicitor/notary of trust and proof of funds available. This is the ...
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By: Ivan Reyes
Jul 12, 2021
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Fortunately ICO forced you to follow my ‘Right to Erasure’ as you clearly denied it in writing and wanted to continue sending emails and keeping our private information for 3 years. It was my mistake for not investigating your well deserved terrible public reputation before I arranged my viewing for that property. I hope you manage to improve your practice towards a more ethical and professional standard. ...

“5...”

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Jun 17,2021
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By: 'Ralph'
Jun 17,2021
0 people found
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Jeevan is an absolute Cool headed gentleman, honest and professional all the way through! His inter-mediation between myself and the vendor when I thought of given up is highly encouraging. He isn't too busy to pick the call, what an incredible precessional you are Jev. ...
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“Despite COVID, all the staff at Connells, esp......”

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Jun 10,2021
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Danielle
By: 'Alison Cruthers'
Jun 10,2021
0 people found
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Despite COVID, all the staff at Connells, especially Katie & Danielle, kept us well informed about viewings & progress of the sale. We got the price we hoped for & sale went through with no hitches....
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“The staff are rude and argumentative, they al......”

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Jun 07,2021
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By: 'Lisa'
Jun 07,2021
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The staff are rude and argumentative, they also feel it is their place to tell you how to feel. Bitchy and nasty team of girls. My biggest relief when I completed was that I would NEVER have to speak to them again....
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“Unless you are using Connells for your mortga......”

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Jun 05,2021
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By: 'sophie phillips'
Jun 05,2021
2 people found
this helpful
Unless you are using Connells for your mortgage already or planing on changing over to them I wouldn't even bother. They have treated us awfully after trying to purchase a house. Our offer was accepted by the seller but they carried on calling them telling ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



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