Connells
3.6/5, 1782 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

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Latest Reviews

 View all Reviews 1782
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
2nd Nov 2024
reviewed by 'James'
“Fantastic service by Connells yesterday. The team squeezed in three additional viewings when they realised we had traveled 3 hours to ......”
31st Oct 2024
reviewed by 'Zaman'
“Very bad service don't waste your time promising you everything but not providing any information or services absolutely waste of ......”
26th Oct 2024
reviewed by 'Reshan De Alwis'
“Connells made the property-buying process a breeze. Denis, our agent, was professional, attentive, and always willing to go the extra ......”
26th Oct 2024
reviewed by 'Sam C'
“Emma, Sam and Richard were amazing in helping me get my first house purchase across the line. They were there ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 63 251 156 362 87 159 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
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Latest Properties

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Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“They have been amazing. Stress free sell of ......”

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Nov 29,2021
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By: 'Surrinder'
Nov 29,2021
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They have been amazing. Stress free sell of our house. Thank you to all at chippenham branch. Recommend them to every one selling or buying. Many Thanks....
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“Just like to say a massive THANK YOU to Emily....”

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Nov 17,2021
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Emily
By: 'Mr and Mrs Wright'
Nov 17,2021
1 people found
this helpful
Just like to say a massive THANK YOU to Emily and the rest of the Lettings Staff at Connells Kings Street Maidstone . You made our recent move to out lovely new home in Leeds Village a very easy and stress free one .. Emily explained everything ...
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“Sale of property...”

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Nov 13,2021
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Jeevan
By: 'G Johal'
Nov 13,2021
0 people found
this helpful
Delivered on every aspect , worked on my behalf to get what i wanted as a Customer. Very professional service , which was an absolute key value for me. Particular thanks to Shannon, a very professional manager. Thanks to Jeevan too for his hard work to ensure ...
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“Horrendous! Working with dodgy car park companies...”

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Nov 10,2021
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rebecca
By: 'Layton'
Nov 10,2021
0 people found
this helpful
Horrendous! Rent out houses with 'allocated parking space' fail to issue you a permit and leave you high and dry with the Car Park Management company. They don't accept their failings in not providing the full details, so be warned just because you rent a ...
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“High recommended Connells Torquay...”

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Nov 09,2021
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Rob
By: 'Mario'
Nov 09,2021
1 people found
this helpful
Before the pandemic we are looking for a mortgage advisor, as a first time buyer it is not easy without knowledge of the process to buy a house in England because we are from Spain. We went to the bank and another mortgage advisory agency ...
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“Special thanks...”

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Nov 08,2021
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By: 'Eunice'
Nov 08,2021
0 people found
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Connells helped me alot through the process of renting property. The staff are very accommodating and are willing to extend a helping hand. Special mention to Bethany and Summer who answered all my queries and adviced me until the end. Many thanks....
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“Unexpected Star of the show...”

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Nov 03,2021
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Joe
By: 'Moss'
Nov 03,2021
0 people found
this helpful
Let’s start by mentioning the amazing Joe Lambeth, I had spoken to other Mortgage advisors but they all missed out one piece of information so I decided to use Joe. He seems always to be busy but gave me his time. He sorted everything ...
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“Everything has gone wrong from start to finis......”

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Nov 02,2021
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Tyler
By: 'Peter'
Nov 02,2021
2 people found
this helpful
Everything has gone wrong from start to finish with Connells. We had Tyler come to our house to value it so we could sell it. However he didn't value it instead he told us it would be better to auction and that we would NOT ...
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“Initial contact reassuring....”

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Oct 29,2021
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Denis
By: 'Davies'
Oct 29,2021
1 people found
this helpful
Initial contact reassuring. Good first meeting with Denis Logan who knew the local market. Sales process handled well. Bookings and viewings confirmed by phone, email and text messages. Sales agents were very efficient and conducted viewings with feedback after. Used fixed price solicitors care of ...
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“Achieved 99% of asking price within 14 days o......”

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Oct 27,2021
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Luke
By: 'J B'
Oct 27,2021
1 people found
this helpful
Achieved 99% of asking price within 14 days of going on the market as my 2nd agent. Excellent service from Dennis and Luke. Would definitely use again!...
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“Many thanks especially to Tim, & to all of th......”

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Oct 25,2021
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Tim
By: 'Julie'
Oct 25,2021
0 people found
this helpful
Many thanks especially to Tim, & to all of the team at Connells, who were amazing in helping us with buying & selling a property. An extremely professional service & we would thoroughly recommend to others....
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“Talk the talk. They don’t sell your house....”

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Oct 24,2021
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By: 'Martin'
Oct 24,2021
0 people found
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Started out fine, they talked the talk. Got us a lot of viewings and a few offers. We accepted an offer and then things just stopped. Poor communication from them and no checks were done (mortgage checks etc) we accepted an offer in January and ...
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“Thank you for the Excellent services you prov......”

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Oct 22,2021
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Tyler
By: 'David'
Oct 22,2021
0 people found
this helpful
Thank you for the Excellent services you provide , well pleased . The staff i have met ie. Tyler , Jodie . Hiba , are a credit to your business each with their own style Tyler is very proficient . Jodie is as well and makes me laugh . Hiba has extremely ...
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“Avoid this company...”

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Oct 18,2021
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By: 'Klaudia'
Oct 18,2021
1 people found
this helpful
I completely advise against using the services of this company. After seeing the property, I decided to rent, I successfully passed the reference checking process. the agent made an appointment with me to collect the keys and sign the contract on Monday. on Sunday, I ...
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“I cannot recommend the team highly enough! J......”

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Oct 07,2021
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Sam
By: 'Liz Bartley'
Oct 07,2021
0 people found
this helpful
I cannot recommend the team highly enough! Jason was absolutely amazing - nothing was too much trouble for him. His communication was excellent - he rang me once a week every week to update me, always responded promptly to emails and text messages. He really ...
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“Can’t get my refund...”

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Oct 04,2021
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Joanne
By: 'Wesley Sprake'
Oct 04,2021
1 people found
this helpful
I was told the property was ready to move in, so I took a week off work to move in to find that the property wasn’t ready. So I made a complaint asking for my deposit back due to the circumstances. They agreed to ...
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“I sold my mother's house through Connells Sto......”

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Sep 30,2021
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By: 'Mrs Anya Heath'
Sep 30,2021
0 people found
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I sold my mother's house through Connells Stopsley and they provided an excellent professional and efficient service. Their online portal was fantastic and it was easy to download documents and track the progress of the sale....
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“Leanne and her team were just the best. I had......”

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Sep 27,2021
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Leanne
By: 'Cristina Galalae'
Sep 27,2021
0 people found
this helpful
Leanne and her team were just the best. I had to move abroad during the pandemic and Leanne helped my tenent with anything that he needed, arranged for him to move out when he wanted to, kept an eye on my place when it remained ...
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“Thank you to Jo ,Brad, Alex and the rest of t......”

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Sep 27,2021
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By: 'Joanne'
Sep 27,2021
1 people found
this helpful
Thank you to Jo ,Brad, Alex and the rest of the team at Connells. I cannot fault them! From the very start they were extremely professional and helped us through what I can honestly say was the most stressful thing we have ever done. I ...
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“Our experience of using Connells for our sal......”

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Sep 18,2021
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Phill
By: 'Jane'
Sep 18,2021
0 people found
this helpful
Our experience of using Connells for our sale was excellent, very professional from start to finish. We would definitely recommend them in future. Thanks especially to Phil and Sophie for your patience and understanding throughout the process. Jane Mayne...
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“Excellent service...”

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Sep 14,2021
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Lily
By: 'Norman'
Sep 14,2021
0 people found
this helpful
We recently sold our property, in Dorset, through Connells Dorchester and were very pleased with the service we received. Lily and her team always kept us informed all the time, and their dedication in their work was exemplary. Regards, Mr. and Mrs. Gibbs....
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“Pawan was a pleasure to get my mortgage throu......”

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Sep 10,2021
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Pawan
By: 'Kirsty'
Sep 10,2021
0 people found
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Pawan was a pleasure to get my mortgage through. He went above and beyond for me and I will be recommending him to all of my friends...
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“We have just moved into our new house and cou......”

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Sep 09,2021
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Lee
By: 'Lorraine Jones'
Sep 09,2021
0 people found
this helpful
We have just moved into our new house and could not have done this without the help from Lee and Stephen at Connells. Extremely helpful and very professional and they went out of their way to make sure everything went through, it was a long ...
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“Abigail went above and beyond with all of our......”

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Sep 06,2021
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Abigail
By: 'David'
Sep 06,2021
0 people found
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Abigail went above and beyond with all of our mortgage needs even when other advisors said we had no hope....
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“Excellent service....”

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Sep 02,2021
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nathan
By: 'Charlie'
Sep 02,2021
0 people found
this helpful
Excellent service from Nathan (Office Manager) and the team, thank you very much for your professionalism and friendliness for providing me with the valuation of my property . I recommend Connells to anyone who is looking to sell and/or buy....
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“Great customer service...”

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Aug 31,2021
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By: 'Lindsey'
Aug 31,2021
0 people found
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I have been using Connells for several years to manage my rental property. Zoe has been great, always helpful, knowledgeable and professional. Always returns calls!...
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“This company has cost me the sale of my house......”

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Aug 19,2021
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By: 'MC'
Aug 19,2021
0 people found
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This company has cost me the sale of my house leaving me with legal bills to pay and no house to move into. Their couldn't care less attitude is a disgrace. When calling for information, the stock answer is that the person is unavailable and ...
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By: Sinead ODonovan
Aug 19, 2021
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Dear Madam, I am sorry that you have been left to feel this way. I hope you understand that we had tried our best to make this purchase work for you, unfortunately our seller was unable to find their next home to progress further. We had been transparent and gave updates to confirm it would be subject to the seller’s onward move. The sellers did not want to instruct solicitors for any buyer to potentially lose money if they could not find a property. Again, I am very sorry this purchase did n ...

“Had a very smooth house move, Demi from Conne......”

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Aug 13,2021
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Demi
By: 'Glen'
Aug 13,2021
0 people found
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Had a very smooth house move, Demi from Connells Mk, keeped us informed throughout, helped me with some of the many forms my Solictor was after and all in all was on top of chasing people Definitely will use again...
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“Property view at Cambourne...”

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Aug 13,2021
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George
By: 'K Chan'
Aug 13,2021
0 people found
this helpful
They inform me immediately if there are suitable property available, and arrange the property viewing within short period, clearly explain the house history....
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“We have just purchased a house through Connel......”

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Aug 11,2021
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Robert
By: 'CPIB113'
Aug 11,2021
0 people found
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We have just purchased a house through Connells and would highly recommend them. They have always been helpful, have kept on top of everything, got back to us quickly on enquiries and made sure we were informed through a complicated process. We felt they understood ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



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