Concentric Sales & Lettings
4.5/5, 169 reviews
87% recommended
94% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
93% lettings fee satisfaction
Letting Agents & Property Acquisition Agents. Offices based in Liverpool, Coventry, Birmingham, Bristol, Chippenham, Manchester, Leeds, Roundhay, Peterborough and West London. Letting and Management of Residential Properties. show more Letting Agents & Property Acquisition Agents. Offices based in Liverpool, Coventry, Birmingham, Bristol, Chippenham, Manchester, Leeds, Roundhay, Peterborough and West London. Letting and Management of Residential Properties.

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Latest Reviews

 View all Reviews 169
13th Nov 2023
reviewed by 'Phil Whitehead'
“Knowledgeable and friendly staff, sound advice, easy to work with...”
1st Sep 2023
reviewed by 'Ricci jazul'
“Elisha and Chloe have been welcoming and a great help in organising our flat. They work professionaly and communicate effectively ......”
12th Aug 2023
reviewed by 'Nicola'
“Landlords, be very careful of the Coventry branch as they tell you one thing in person and then charge astronomical ......”
19th Jun 2023
reviewed by 'Elena'
“Landlord, be aware of what you are signing with Concentric. We are terminating property management contract, and they are changing ......”
10th May 2023
reviewed by 'Laura'
“Elisha, Chloe and Mya are a great team and professionally organised my flat to be ready for let with the ......”
3rd Apr 2023
reviewed by 'oladapo oni'
“Chloe, has been a wonderful agent and she is always ready to render support as at when due.Thank you ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 100% £50,000 £1,599,999
Lettings 93% 93% £260 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 9 77 8 18 1 11 0 3 4
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA DPS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Concentric Sales & Lettings Branches (view all 3)
Coventry, CV5
Liverpool, L20
Wolverhampton, WV3

“Good service...”

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Aug 15,2018
Minithumbup
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Funsho
By: 'Claude/'
Aug 15,2018
0 people found
this helpful
We are very happy with the help and service we were given during the sale of our house. It wasn't always a smooth run from the lenders and solicitors on the buyers side, but Funsho kept us updated and did everything needed to see the ...
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Comment on agent fees
Great
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“Great service...”

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Jul 06,2018
Minithumbup
By: 'Helen'
Jul 06,2018
0 people found
this helpful
All the staff at Concentric in Waterloo have been polite, helpful & responsive. I'd particularly like to thank Andrea who went the extra mile in trying to make sure everything went as smoothly as possible & kept us informed at all times. Moving house can be very ...
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Comment on agent fees
Competitive with other quotes we got, very reasonable
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“Great help!...”

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Jun 13,2018
Minithumbup
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Elisha
By: 'Beverley'
Jun 13,2018
0 people found
this helpful
Elisha was really helpful right the way through our purchase. There were a few stressful times and each time I messaged she replied straight away. I had more contact with Elisha and she gave me more advice than my own estate agent. Really appreciate it. ...
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“Thank you...”

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Jun 01,2018
Minithumbup
By: 'Ruth'
Jun 01,2018
0 people found
this helpful
Thank you Abby for showing the property to the new tenant and sorting everything out, it seemed to have been easy, but I suspect there is alot of work going on in the background. Best wishes, Ruth Forder...
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Comment on agent fees
Happy with everything
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“Brilliant!...”

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May 09,2018
Minithumbup
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Elisha
By: 'Becky'
May 09,2018
0 people found
this helpful
Elisha has upheld exceptional customer service throughout the sale of my property. I cannot fault her skills or helpfulness in any way, shape or form. Whatever i asked of her, she delivered on. Wouldn't of got £5k extra if it wasn't for her impeccable negotiation ...
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Comment on agent fees
You get what you pay for!
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“Excellent service - Lettings...”

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May 08,2018
Minithumbup
By: 'Debra'
May 08,2018
1 people found
this helpful
Abby was very helpful, professional and efficient in dealing with the letting of my property. She kept me fully informed and updated on viewings etc, she was diligent in choosing a tenant that best suited the property and my requests. Abby made all transactions smooth, ...
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Comment on agent fees
Fair
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“Communication between staff members could be applied to enhance professionalism....”

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May 03,2018
Minithumbup
By: 'Mrs'
May 03,2018
0 people found
this helpful
Andrea is very accommodating, friendly and shows care and consideration to potential customers. Lovely girl, lovely manners. Highly praised in looking after our transaction....
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Comment on agent fees
Good
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“Ms Andrea Galbraith...”

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May 02,2018
Minithumbup
By: 'Martin'
May 02,2018
0 people found
this helpful
Enjoyed dealing with Andrea. She was business-like and efficient; helped us secure a flat we thought we'd missed out on; she kept us informed when there was a delay before it was possible to move in....
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Comment on agent fees
As expected.
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“Coco the Clown and my 6 year old nephew could do a better job........”

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May 02,2018
Minithumbdown
By: 'Nikki'
May 02,2018
1 people found
this helpful
Wow. Just wow. I'm a landlord, Concentric are our property management company. I use the words “property management” very loosely. We have a catalogue of issues, mostly with the use of inept contractors. We live abroad so rely on Concetric to use trustworthy contractors. It's ...
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Comment on agent fees
Bad value for money
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“Welcoming and very helpful...”

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Apr 24,2018
Minithumbup
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Elisha
By: 'Kenneth.S'
Apr 24,2018
0 people found
this helpful
I am from London successfuly moved to Liverpool with the help of Elisha. Just two time I was to Liverpool first time was to view property and second time to move in both occasion Elisha did arranged it perfectly. No time wasted. And also last ...
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Comment on agent fees
Fair
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“Abby was exceptionally professional and very helpful in finding and ......”

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Feb 20,2018
Minithumbup
By: 'Jayne'
Feb 20,2018
0 people found
this helpful
Abby was exceptionally professional and very helpful in finding and securing a new tenant for our property. Her communication is excellent and she was very professional and efficient in sorting all paperwork and logistics. Thanks Abby!...
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“I found the service from Concentric Lettings excellent. Elisha was ......”

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Feb 16,2018
Minithumbup
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Elisha
By: 'Andy'
Feb 16,2018
0 people found
this helpful
I found the service from Concentric Lettings excellent. Elisha was very professional and went through every detail about the flat I was about to rent. I was very surprised how quick the process took and would highly recommend Elisha as an agent of Concentric....
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Comment on agent fees
Not bad.
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“From the minute I phoned about this property to the ......”

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Feb 14,2018
Minithumbup
By: 'Dean'
Feb 14,2018
2 people found
this helpful
From the minute I phoned about this property to the minute I collected the keys Tina was a delight to deal with. Very very helpful and faultless service. I would definitely recommend Tina and the team at Concentric. Well done and keep up the good ...
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Comment on agent fees
Good
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“Tina saves the day! Had a glitch and she tried ......”

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Feb 13,2018
Minithumbup
By: 'Nickname'
Feb 13,2018
2 people found
this helpful
Tina saves the day! Had a glitch and she tried her hardest to sort out the matter. I think she was more sensitive to me because she knew the issue arrived through not a fault of mine....
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Comment on agent fees
Never rented before, always own properties, renting while waiting on my new property purchase to go through. Therefore, I don't know if fee is ok.
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“Tina did her best for me while I went through ......”

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Feb 07,2018
Minithumbup
By: 'Cat'
Feb 07,2018
2 people found
this helpful
Tina did her best for me while I went through less than straightforward circumstances. As things escalated, Rob got involved too and together they resolved all issues. I'm very grateful for all their hard work that resulted in me and my family moving into our ...
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Comment on agent fees
Average
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“Excellent customer service very helpful an very clear would definitely ......”

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Jan 20,2018
Minithumbup
By: 'Ryan'
Jan 20,2018
0 people found
this helpful
Excellent customer service very helpful an very clear would definitely recommend also really nice people made you feel comfortable 5 stars 🌟🌟🌟🌟🌟...
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“First of all I came for a viewing with a ......”

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Jan 18,2018
Minithumbdown
By: 'Lucas'
Jan 18,2018
1 people found
this helpful
First of all I came for a viewing with a friend and nobody from the agency turned up. Didn't even get a call. The landlady happened to be there and she showed me round. Then the landlady spoke to the manager telling her how disappointed ...
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By: Angela Parton
Jan 18, 2018
View all comments (1)
Thank you for your review. We apologise for the inconvenience caused, our negotiator did attend the viewing but was delayed due to traffic conditions. We have tried to reach today to discuss the reimbursement . We look forward to hearing from you. ...

“Tina made me feel like a valued customer and treated ......”

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Jan 13,2018
Minithumbup
By: 'Bev'
Jan 13,2018
3 people found
this helpful
Tina made me feel like a valued customer and treated me with dignity and respect. She did every thing she could to help me secure this property. Thank you Tina!...
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Comment on agent fees
Not too bad. Guarantors fees were a bit high.
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“Both very friendly and welcoming, explained everything fully and answered ......”

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Jan 12,2018
Minithumbup
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Elisha
By: 'Jordan'
Jan 12,2018
1 people found
this helpful
Both very friendly and welcoming, explained everything fully and answered any question I had to ask. They made me feel very comfortable...
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Comment on agent fees
Good
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“A great service "did exactly what it said on the ......”

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Jan 12,2018
Minithumbup
By: 'Carl'
Jan 12,2018
1 people found
this helpful
A great service "did exactly what it said on the tin" no fuss no hassle and cheap! They're even honest!!...
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Comment on agent fees
Very Fair
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“Nick and Funsho were so helpful...we needed to move ......”

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Jan 12,2018
Minithumbup
By: 'Lisa'
Jan 12,2018
0 people found
this helpful
Nick and Funsho were so helpful...we needed to move asap and they did everything in their power to make that possible and achieved that. Their aftercare was very helpful and reassuring and any issues raised were dealt with immediately.A professional yet friendly service ...
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“Excellent customer service and kept me updated throughout. Highly recommended. ......”

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Jan 10,2018
Minithumbup
By: 'Sam'
Jan 10,2018
3 people found
this helpful
Excellent customer service and kept me updated throughout. Highly recommended. Speedy efficient process from the start with minimal delays from both Tina and Amy....
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Comment on agent fees
Transparent and reasonable fees
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“If you are a landlord, please don't go near this ......”

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Jan 04,2018
Minithumbdown
By: 'pipple'
Jan 04,2018
4 people found
this helpful
If you are a landlord, please don't go near this company or if you do, record all calls. They are horrendous customer service, they don't listen to you when advise them regarding your property nor do they communicate to other members of staff. They are ...
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“At concentric Tina mainly dealt with me and I can ......”

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Jan 02,2018
Minithumbup
By: 'Zainab'
Jan 02,2018
3 people found
this helpful
At concentric Tina mainly dealt with me and I can guarantee she is very compatible and if it wasn't for Tina I wouldn't have found a house in the required time. All the staff has Very professional approach and are very hard working. Thumbs up ...
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Comment on agent fees
Reasonable with the fees
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“Both staff members with whom I had to deal with ......”

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Dec 19,2017
Minithumbup
By: 'Cornelia'
Dec 19,2017
3 people found
this helpful
Both staff members with whom I had to deal with were very helpful and easy to communicate with. I appreciate how quickly they sorted all of the paper work necessary for me to move in. I'd definately recommend this agency to others. Thanks!...
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Comment on agent fees
Fees are rasonable and I'm quite content with it.
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“I have had a lot of dealings with estate agents ......”

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Dec 06,2017
Minithumbup
By: 'Standale'
Dec 06,2017
2 people found
this helpful
I have had a lot of dealings with estate agents over the last 2 years and without a doubt, Concentric has been the best one that I have used. In particular Abby Jones. I had lots of questions over the months when purchasing this property and ...
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Comment on agent fees
not relevant as I was a purchaser so no fees involved
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“Excellent service. Professional and helpful staff. Found me the ideal ......”

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Dec 04,2017
Minithumbup
By: 'Mark'
Dec 04,2017
3 people found
this helpful
Excellent service. Professional and helpful staff. Found me the ideal property. I would definitely use concentric again and will recommend them to friends and family....
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Comment on agent fees
Good
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“I have recently moved to Liverpool from overseas and I ......”

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Nov 29,2017
Minithumbup
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Elisha
By: 'FIras'
Nov 29,2017
1 people found
this helpful
I have recently moved to Liverpool from overseas and I started looking for a property to rent before traveling to the UK. I have contacted several agents/landlords through the online Property Portals and Elisha Abram from Concentric Lettings was one of them. From the ...
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Comment on agent fees
Very reasonable. Similar to what other agents are asking for!
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“Very Pleased with helpful suggestions regards current market value of ......”

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Nov 29,2017
Minithumbup
By: 'DSB'
Nov 29,2017
3 people found
this helpful
Very Pleased with helpful suggestions regards current market value of property and finding new tenants if a very short time...
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Comment on agent fees
Very Good service
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“Tina was very helpful in my hunt for my dream ......”

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Nov 25,2017
Minithumbup
By: 'Melissa'
Nov 25,2017
3 people found
this helpful
Tina was very helpful in my hunt for my dream home and ensured I got in there as soon as possible....
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Landlord Fees

Let only service
£540 (inc. VAT), On Completion (Fees are negotiable)

Let only service including:
- Marketing
- Viewings
- References
- All paperwork

Last updated on 17/08/2022, 11:00 AM by Elisha Abram Branch Manager


Tenant Fees

Tenant Management Service
14.4% (inc. VAT), On Completion

Set up fee for fully managed clients - £474

Last updated on 17/08/2022, 11:02 AM by Elisha Abram Branch Manager

Pending
10% (inc. VAT), On Completion

The "in-between" for Let only and fully managed. Landlord arranges maintenance work.

Last updated on 17/08/2022, 11:04 AM by Elisha Abram Branch Manager

Pending
1.25% (inc. VAT), On Completion

Minimum of £1800 inc vat

Last updated on 17/08/2022, 11:05 AM by Elisha Abram Branch Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:17 AM 10/08/2022 by Elisha Abram

Awards won by Concentric Sales & Lettings

Regional Awards won by Concentric Sales & Lettings

Individual Branch Awards

Liverpool, L20

Wolverhampton, WV3



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