Colin Bibra
4.8/5, 376 reviews
93% recommended
89% sales valuation accuracy
95% sales fee satisfaction
98% lettings valuation accuracy
96% lettings fee satisfaction
As one of Ealing's leading independent firms of Estate and Letting Agents, Colin Bibra and Co draw upon the experience of individuals with a huge depth of local knowledgeand we offer services for the sales, purchasing, rental and letting out of property, property management and property investment. show more As one of Ealing's leading independent firms of Estate and Letting Agents, Colin Bibra and Co draw upon the experience of individuals with a huge depth of local knowledgeand we offer services for the sales, purchasing, rental and letting out of property, property management and property investment.
Estate Agents in Ealing | Colin Bibra | vcolinbibra.com

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 89% 95% £280,000 £570,000
Lettings 98% 96% £800 £4,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
63 6 215 13 18 1 4 0 49 7
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“People in that agents were amazing! We got excellent service! ......”

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Dec 08,2017
Minithumbup
By: 'Sosi'
Dec 08,2017
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People in that agents were amazing! We got excellent service! Sosi was very helpful and well educated about her job....
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“Sosi Ross is highly professional and evidently competent; she kept ......”

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Nov 27,2017
Minithumbup
By: 'Ealing'
Nov 27,2017
0 people found
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Sosi Ross is highly professional and evidently competent; she kept me informed at every stage of the negotiation and overall process....
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“Finding a place to live in London was always a ......”

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Nov 22,2017
Minithumbup
By: 'Anna'
Nov 22,2017
0 people found
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Finding a place to live in London was always a dreadful thought due to all the things we heard about estate agencies from friends and family. As we collected viewing experiences as well, our fears were coming true... until we had a viewing with Sosi ...
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Comment on agent fees
Very good
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“Sosi has been incredibly supportive through the entire process. Full ......”

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Aug 18,2017
Minithumbup
By: 'Aga'
Aug 18,2017
0 people found
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Sosi has been incredibly supportive through the entire process. Full of personality and what I mean by that she is extremely knowledgeable and attentive to her customer needs. Neil has the patience of a saint! Thank you for your support with the final pieces and ...
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Comment on agent fees
Good
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“As managing agents of our block, the team have given ......”

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Aug 17,2017
Minithumbup
Tim
Peter
By: 'F'
Aug 17,2017
0 people found
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As managing agents of our block, the team have given a great service. They are prompt to sort out maintenance issues and they care for our building as much as we do. Tim Young is always prompt in dealing with us and our many needs. ...
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Good
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“Sosi was honestly the best agent I've come across when ......”

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Aug 10,2017
Minithumbup
By: 'Kevin'
Aug 10,2017
0 people found
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Sosi was honestly the best agent I've come across when it comes to property searching, and to me usually those experiences are very different than what it was with her. She is honest, funny and genuinely a great person to be around. Never knew this ...
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“I've had many estate agents but Colin Bibra's Sosi is ......”

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Aug 10,2017
Minithumbup
By: 'Debi'
Aug 10,2017
0 people found
this helpful
I've had many estate agents but Colin Bibra's Sosi is hands down the best I've ever encountered. Friendly, efficient, helpful, I have nothing negative to say and a wonderful flat with exactly the features and in the perfect spot for me. A real change to ...
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Comment on agent fees
Agent fees are very reasonable, less than you'd expect for the area
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“We had excellent service from Sosi of Colin Bibra. She ......”

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Aug 09,2017
Minithumbup
By: 'Joshua'
Aug 09,2017
0 people found
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We had excellent service from Sosi of Colin Bibra. She was friendly, clear and able to answer all of our questions. We enjoyed our tours with Sosi and would definitely use Colin Bibra again based on this experience....
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Comment on agent fees
Good
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“As the managing agents of the two block that comprise ......”

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Aug 04,2017
Minithumbup
By: 'TD'
Aug 04,2017
0 people found
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As the managing agents of the two block that comprise our company, they are generally very good in all respects, and in a different league from the four previous managing agents we have had in the last fifteen years. In particular they are prompt and ...
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Comment on agent fees
Good
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“I have Known this Team for over 5 years now and ......”

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Jul 31,2017
Minithumbup
Jeremy
By: 'RoyM'
Jul 31,2017
0 people found
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I have Known this Team for over 5 years now and they are extremely helpful in both the sale, management and lettings area. Tim Young is also very knowledgeable....
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Comment on agent fees
Good
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“Michael is really excellent - supportive, responsive and very capable ......”

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Jul 31,2017
Minithumbup
By: 'James'
Jul 31,2017
0 people found
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Michael is really excellent - supportive, responsive and very capable and effective. I really appreciate having one very capable person who is the key contact for us....
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“Interactions with Michael have all been really positive. He is ......”

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Jul 27,2017
Minithumbup
By: 'HarryD'
Jul 27,2017
0 people found
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Interactions with Michael have all been really positive. He is very helpful,responds quickly to requests for help and gets things sorted out with minimum fuss....
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“We sold our flat and bought another property in Ealing ......”

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Jul 27,2017
Minithumbup
Jeremy
By: 'Iulia'
Jul 27,2017
0 people found
this helpful
We sold our flat and bought another property in Ealing and both transactions were done through Colin Bibra. The agents were very nice and helpful. They always kept us up to date with and did their best to chase the solicitors and other parties involved. ...
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“Michael was extremely helpful and professional in all his dealings ......”

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Jul 27,2017
Minithumbup
By: 'Jacquie'
Jul 27,2017
1 people found
this helpful
Michael was extremely helpful and professional in all his dealings with us. He responded promptly to emails and assisted with enquiries when needed....
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“Raj is a helpful staff. He try his best to ......”

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Jul 26,2017
Minithumbup
By: 'Kelly'
Jul 26,2017
0 people found
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Raj is a helpful staff. He try his best to answer all my questions, if he is not sure, he will find out and get back to me. Quick response...
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Comment on agent fees
The agent's fee is fair enough
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“I am writing to congratulate Raj Chauhan on his excellent ......”

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Jul 26,2017
Minithumbup
By: 'Wajeeh'
Jul 26,2017
0 people found
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I am writing to congratulate Raj Chauhan on his excellent knowledge and also unstinting assistance that he provided, when I had my apartment for sale. Nothing was too much of a problem and he was always willing to go the extra mile. I found Raj ...
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Comment on agent fees
Excellent
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“I sold my property through Raj earlier on this year, ......”

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Jul 26,2017
Minithumbup
By: 'Victor'
Jul 26,2017
0 people found
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I sold my property through Raj earlier on this year, and he made me feel at ease and that we could trust him, through what can be a very stressful time. His communication around the state of the sale was impeccable, and he always went ...
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Comment on agent fees
Good value fees considering the service you get.
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“Excellent service, massive step forward from our previous managing agents. ......”

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Jul 26,2017
Minithumbup
By: 'Ross'
Jul 26,2017
0 people found
this helpful
Excellent service, massive step forward from our previous managing agents. Michael especially is responsive and informed, and does a great job of keeping us all going at the right pace....
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Comment on agent fees
Fees competitive - neither especially cheap nor extortionate.
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“We sold our previous flat and bought our current one ......”

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Jul 25,2017
Minithumbup
By: 'Great'
Jul 25,2017
0 people found
this helpful
We sold our previous flat and bought our current one through Colin Bibra. Raj managed the sale and Jeremy was in charge of showing us properties and in the same time showing our property to prospective buyers. Both guys were great and I would recommend ...
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Comment on agent fees
I think their fares were fair.
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“David, is a great agent, he found me exactly the ......”

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Jul 10,2017
Minithumbup
By: 'Georgios'
Jul 10,2017
0 people found
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David, is a great agent, he found me exactly the sort of home I was after, and then helped me out with a personal situation when I had to move out by finding new tenants to replace me. Throughout my time in the flat Colin ...
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“David helped me once again find the ideal home. He ......”

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Apr 24,2017
Minithumbup
By: 'Camelia'
Apr 24,2017
0 people found
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David helped me once again find the ideal home. He is one of the few agents who can truly listen to the customer, to take into account what he wants, budget, location and to find the best option for him. I recommend David with all ...
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“.Now more than ever it is reassuring to know that ......”

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Jan 24,2017
Minithumbup
By: 'AM'
Jan 24,2017
0 people found
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. Now more than ever it is reassuring to know that there is an Estate Agent who is knowledgeable, responsible, caring and fair. Keep up the great service....
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“We have used services of Colin Bibra for many years ......”

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Jan 24,2017
Minithumbup
By: 'Joe'
Jan 24,2017
0 people found
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We have used services of Colin Bibra for many years for buying and letting properties, we are also in partnership with Colin Bibra as their main maintenance team. We have found them efficient and trustworthy and we are glad to work alongside Colin Bibra. Director ...
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“I have dealt with Colin Bibra for some years concerning ......”

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Dec 23,2016
Minithumbup
By: 'R'
Dec 23,2016
0 people found
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I have dealt with Colin Bibra for some years concerning my rental property and found them help and professional. They are very thorough at vetting prospective tenants. In addition as managing agents for the block their staff have many years of experience of managing property ...
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Comment on agent fees
Agents fees are competitive.
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“Colin Bibra has been excellent throughout and especially Raj in ......”

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Dec 16,2016
Minithumbup
By: 'Ken'
Dec 16,2016
0 people found
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Colin Bibra has been excellent throughout and especially Raj in selling my flat. He has been professional, polite and does what he says he will do. I can thoroughly recommend Raj to anyone looking for a customer orientated service....
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“Colin Bibra is a small agency, with dedicated people who ......”

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Dec 16,2016
Minithumbup
Jeremy
By: 'Clarence'
Dec 16,2016
0 people found
this helpful
Colin Bibra is a small agency, with dedicated people who want to do their job well and took a genuine interest in defending the qualities of my property. I would recommend them....
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Comment on agent fees
There was a slight misunderstanding on the fees for joint agency, but we came to an agreement.
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“Having let out Properties within days of going to market ......”

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Dec 09,2016
Minithumbup
By: 'Virgil'
Dec 09,2016
0 people found
this helpful
Having let out Properties within days of going to market I would say that John and his team were excellent from arranging convenient viewings, pricing and covering relevant bases to suit us and the optimal type of tenants we were searching for. Thanks John and ...
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Comment on agent fees
Excellent
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“I've known John and the company for many years and ......”

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Dec 09,2016
Minithumbup
By: 'Filip'
Dec 09,2016
0 people found
this helpful
I've known John and the company for many years and they've always been a pleasure to deal with. Give them a call if you're looking for a place to rent/let/buy/sell around Ealing or West London. I would....
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Comment on agent fees
great
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“I have been a tenant of Colin Bibra for 4 years. ......”

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Dec 07,2016
Minithumbup
By: 'Ashley'
Dec 07,2016
1 people found
this helpful
I have been a tenant of Colin Bibra for 4 years. They were very easy to deal with when I initially took the property and all acted well when the renewal came up. Genuine lovely people!...
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Comment on agent fees
Fees were always very reasonable
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“I used Colin Bibra to find new tenants for my ......”

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Nov 25,2016
Minithumbup
By: 'Nicola'
Nov 25,2016
0 people found
this helpful
I used Colin Bibra to find new tenants for my flat. They were very helpful and found me a fantastic and very reliable couple. They showed me all the background checks which they had done and explained everything very well. They made the renting of ...
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Comment on agent fees
good
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Landlord Fees

LANDLORD FEES SCHEDULE
ADDITIONAL FEES AND CHARGES

LETTINGS INSTRUCTION FEES (see T&C's for service details)
Let Only: 12% (Inc. VAT) of yearly rental income upfront
Let Only Renew: 6% (Inc. VAT) of yearly rental income upfront
Let + Rent Collect: 13.2% (Inc. VAT) of monthly rental Income
Let + Manage: 18% (Inc. VAT) of monthly rental Income
Premium Manage: 21.60%(Inc. VAT) of monthly rental Income

SALES INSTRUCTION FEES (see T&C's for service details)
1.8% (Inc. VAT) of total sale price (sole agents)
2.4% (Inc. VAT) of total sale price (joint agents)
3.0% (Inc. VAT) of total sale price (multiple agents)

PRE-TENANCY FEES (ALL SERVICE LEVELS)
Arranging and facilitating statutory compliance if not provided on instruction or undertaken by the landlord:
• Energy Performance Certificate (EPC): £90 (Inc. VAT) per tenancy
• Gas Safety Certificate (GSR): £111 (Inc. VAT) per tenancy
• Electrical Installation Condition Report (EICR): £180 (Inc. VAT) per tenancy
• Portable Appliance Testing (PAT): £54 (Inc. VAT) per tenancy
• Legionella Risk Assessment: £54 (Inc. VAT) per tenancy
• Installing Smoke alarms and Carbon Monoxide: £80 (Inc. VAT) per tenancy
• Handling local authority licensing application: £150 Inc. VAT) per tenancy

START OF TENANCY FEES
Referencing fees: £21.60 (Inc. VAT) per applicant and guarantor (if required). Referencing for each applicant to assess affordability)
Drawing up tenancy Agreement: £160.00 (Inc. VAT) per applicant. Agreement will be uploaded for signing via DocuSign.
Deposit Registration Fees (where collected): £90 (Inc. VAT) per tenancy. Register landlord and tenant details and protect the security deposit with a Government-authorized Scheme. Provide the tenant(s) with the Deposit Certificate and Prescribed Information within 30 days of the tenancy start date.
Inventory in fee: £151.80 (Inc. VAT) per tenancy.
Professional Inventory company to attend the property to undertake a Schedule of Condition to be compared against inventory when tenants leave

DURING TENANCY FEES
Additional Property Visits: £90 (Inc. VAT) per visit.
Should the landlord request property visits in addition to those within their existing Terms of Business, this covers the costs of attending the property.
Renewal Fees: £160 (Inc. VAT) per tenancy.
Contract negotiation, amending and updating terms and arranging for the signing of a further tenancy agreement.

END OF TENANCY FEES
Check-out Inventory: £151.80 (Inc. VAT) per tenancy.
Professional Inventory company to attend the property to undertake an updated Schedule of Condition based on the original inventory and negotiating the repayment of the security deposit.
Fees for the service of Legal Notices (Section 8 or Section 21): £180 (Inc. VAT) per Notice.

Client Money Protection (CMP): Propertymark
Redress scheme: The Property Ombudsman

Please ask a member of staff if you have any questions about our Fees

Tenant Fees

Fee information
New assured shorthold tenancies (ASTs) tenant fees

Holding Deposit: One week’s rent.

Security Deposit: Five weeks’ rent.(This covers damages or defaults on the part of the tenant during the tenancy)

Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract: £50 (Inc. VAT) per agreed variation. (To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents)

Change of Sharer: £50 (Inc. VAT) per replacement tenant or any reasonable costs incurred if higher. (To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination: Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Client Money Protection (cmp): Propertymark
Redress scheme: The Property Ombudsman

You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 20/09/2019, 12:58 PM by john bishop
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Colin Bibra Estate Agents Limited – Complaints Handling Procedure

Our complaints policy

We are committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please let us know the details in writing, either by letter or email.

What will happen next?

1. We will acknowledge receipt of your complaint by letter or email within three working days of receiving it, enclosing a copy of this procedure.

2. We will then investigate your complaint. This will normally involve passing your complaint to the manager of the relevant department (sales, lettings, property management or estate management), who will review the matter and speak to the member/members of staff involved.

3. Within fifteen working days of your complaint being sent, we will send you a detailed written reply to your complaint, including suggestions for resolving the matter.

4. If you do not feel your complaint has been resolved, we will then invite you to a meeting during working hours to discuss and resolve your complaint. The meeting will take place within fifteen working days of us becoming aware of your dissatisfaction, subject to your availability.

5. Within five working days of the meeting, we will write to you to confirm what took place and any solutions we have agreed with you.

6. If you do not want a meeting or it is not possible, we will arrange for a director of the company to review the decision.

7. We will write to you within 10 working days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.

8. If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) then you can take the matter up with The Property Ombudsman: (or your chosen approved scheme) without charge”. You can contact The Property Ombudsman by:

Post: Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Telephone: 01722 333306
Email: [email protected]
Website: https://www.tpos.co.uk/
Last updated at 11:58 AM 20/09/2019 by john bishop

Awards won by Colin Bibra

Regional Awards won by Colin Bibra

Individual Branch Awards

London, W13

London, W5



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Colin Bibra