CODA Estates
5/5, 811 reviews
97% recommended
100% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
99% lettings fee satisfaction
We are more than just your local estate agency, we offer the complete buying, selling and lettings package. Our ‘can do’ ethos is embedded in the company, delivering the complete solution through our collaboration with solicitor firms, financial advisors and preparing your property with staging, cleaning and property maintenance. For ... show more We are more than just your local estate agency, we offer the complete buying, selling and lettings package. Our ‘can do’ ethos is embedded in the company, delivering the complete solution through our collaboration with solicitor firms, financial advisors and preparing your property with staging, cleaning and property maintenance. For your property, you only need CODA Estates.

Our unique offering is why we are one of the fastest growing estate agencies in Glasgow’s central belt and ranked in the top 100 agents across the whole of the UK. We deliver a complete bespoke solution for your property needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 98% £35,000 £18,000,000
Lettings 96% 99% £285 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
139 5 349 14 247 5 30 1 19 2
Areas covered
  • G1
  • G66
  • G3
  • G64
  • G61
  • G65
  • G67
  • G33
  • G69
  • G22
  • G68
  • G21
  • G12
Address

2-4 Heath Avenue
Lenzie,Glasgow
Glasgow
G66 4LG
0141 775 1050

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS SAL
Images & Videos

“FIRST CLASS SERVICE...”

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Apr 11,2024
Minithumbup
Khairun
By: 'No name please'
Apr 11,2024
0 people found
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First class service throughout, can’t recommend this company enough. Our property was online the next day after initial visit and within 10 days we had more than 8 prospective tenants. All fully ready for our decision with credit reports, references etc. The whole process was so ...
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“Flat Rental...”

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Apr 11,2024
Minithumbup
Shannon
Darren
By: 'Angela'
Apr 11,2024
0 people found
this helpful
I cant thank the staff at Coda estates enough. From the word go they were excellent. Initial viewing was done by Darren who couldnt have been nicer or more helpful spent a lot of time answering our questions and giving us information on the rental ...
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“Coda Estates were outstanding from start to f......”

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Apr 09,2024
Minithumbup
Shannon
By: 'Michael'
Apr 09,2024
0 people found
this helpful
Coda Estates were outstanding from start to finish, no stress and very helpful with great communication throughout. Big Thank you to Shannon for all the hard work getting us into the property myself and family wanted 🙂 Highly recommend... 5 Stars 🌟 🤩 Again Thank You!!!...
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“Coda Estates were outstanding from start to f......”

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Apr 09,2024
Minithumbup
Shannon
By: 'Michael'
Apr 09,2024
0 people found
this helpful
Coda Estates were outstanding from start to finish, no stress and very helpful with great communication throughout. Big Thank you to Shannon for all the hard work getting us into the property myself and family wanted 🙂 Highly recommend... 5 Stars 🌟 🤩 Again Thank You!!!...
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“A big thanks to CODA team...”

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Apr 07,2024
Minithumbup
Shannon
By: 'Svitlana'
Apr 07,2024
0 people found
this helpful
Thanks to CODA team I became a happy tenant very fast. Thank you for your professional services and customer care along the way!...
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“Nicole was very friendly and helpful when vie......”

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Apr 05,2024
Minithumbup
Nicole
Shannon
By: 'AISHAH=MCDEVITT'
Apr 05,2024
0 people found
this helpful
Nicole was very friendly and helpful when viewing properties and during the application process. She also answered all of our questions and assisted with the application as this was our first time moving out which made everything so easy for us from start to finish. ...
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“Great service!...”

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Apr 02,2024
Minithumbup
Bronwyn
Nicole
By: 'Shabnum Ashraf'
Apr 02,2024
0 people found
this helpful
Fantastic service and Bronwyn was very helpful and quick at getting back to me whenever u had a query....
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“A house purchase and sale managed by real pro......”

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Apr 02,2024
Minithumbup
Claire
Jennifer
By: 'elizabeth kelly'
Apr 02,2024
0 people found
this helpful
A house purchase and sale managed by real professionals who are sensitive to client needs. Jennifer, Claire, Claire and Sharon provided the best advice and support to my 86yr old aunt through what is for most people a very stressful time. She was extremely reassured ...
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“Review...”

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Mar 27,2024
Minithumbup
Bronwyn
By: 'Victoria'
Mar 27,2024
0 people found
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Bronwyn service was fast and excellent. Very professional in everything....
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“Excellent service...”

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Mar 26,2024
Minithumbup
Diane
By: 'Susan Denise Kennedy'
Mar 26,2024
0 people found
this helpful
We have been tenants since November 2023 and have nothing but praise for Diane and her colleagues. Diane has always been quick, courteous and professional when responding to any of our queries....
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“Dionne is a Star!...”

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Mar 16,2024
Minithumbup
Dionne
By: 'Susan'
Mar 16,2024
0 people found
this helpful
Before Dionne's property visit, we'd struggled for eight years to get repairs done to the property. But in one short visit, Dionne not only set the wheels in motion, she added a turbo-charged engine to them! It's been less than two weeks, and almost all ...
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“Excellent experience selling our property thr......”

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Feb 27,2024
Minithumbup
Jennifer
Claire
By: 'David M'
Feb 27,2024
0 people found
this helpful
Excellent experience selling our property through Claire and Jennifer at CODA. They were really dilligent putting the property on the market, arranging viewings, following up with viewers and keeping us updated throughout the sale process. This resulted in a sale well above the asking price. ...
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“Diane - a friendly expert :)...”

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Feb 22,2024
Minithumbup
Diane
By: 'Frances'
Feb 22,2024
0 people found
this helpful
I've worked with Diane for eight years and she's consistently been a rock for us as we navigate the world of letting. Her friendly and professional manner has been invaluable helping to keep things running smoothly and making sure we carry out our landlord responsibilities ...
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“The staff is very cooperative and helpful...”

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Feb 22,2024
Minithumbdown
Nicole
By: 'Manahil Fatima'
Feb 22,2024
0 people found
this helpful
The staff and coda Estates is an exceptionally proficient company that facilitated the acquisition of my residence. Their services proved to be exceedingly commendable, greatly assisting me throughout the process. I would definitely recommend this to all people who are struggling to find homes for ...
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“We are delighted to have chosen Coda Estates ......”

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Feb 21,2024
Minithumbup
Claire
Jennifer
By: 'Mairi'
Feb 21,2024
0 people found
this helpful
We are delighted to have chosen Coda Estates Lenzie to sell our property! Claire and Jennifer provided an outstanding,professional service from start to finish! Their marketing strategies together with attentive and personal communication made the process so much easier. We have no hesitation in ...
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“Bronwyn was extremely helpful and always repl......”

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Feb 19,2024
Minithumbup
Bronwyn
By: 'John'
Feb 19,2024
0 people found
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Bronwyn was extremely helpful and always replied quickly to any questions we had. Really made the experience stress free and problem free....
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“Excellent experience...”

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Feb 15,2024
Minithumbup
Shannon
By: 'Neil'
Feb 15,2024
1 people found
this helpful
First time renting a property and the process was so fast I thought I was missing something, however every question I asked was responded quickly without hesitation. From application to moving in was a total of two weeks exactly, EXCELLENT!...
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“Nicole was very helpful from the get go. As s......”

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Feb 08,2024
Minithumbup
Nicole
By: 'Teigan'
Feb 08,2024
0 people found
this helpful
Nicole was very helpful from the get go. As soon as we arrived at the viewing she greeted us with a cheerful smile and was very welcoming. She was great showing us around the property and answering any questions we had and she has been ...
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“Great customer...”

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Feb 07,2024
Minithumbup
Lewis
By: 'Jane'
Feb 07,2024
0 people found
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Bell is a great property consultant, responsible in his work, and deserves my recommendation...
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“Bought and Sold With Coda...”

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Feb 02,2024
Minithumbup
Jennifer
Claire
By: 'Paul Holland'
Feb 02,2024
0 people found
this helpful
I recently sold my old property and bought my new property with Coda. They are a lovely team and very pleasant to deal with. By both buying and selling my home with Coda, they were able to keep all parties up to date with what ...
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“Very happy with the service...”

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Feb 01,2024
Minithumbup
Shannon
Khairun
By: 'Ali'
Feb 01,2024
0 people found
this helpful
We used Coda to rent out our family home when work took us overseas. They arranged all the necessary trades, testing and cleaning pre-rental and manage the property in our absence. Very happy with the service provided and Shannon is always available to deal with ...
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“Exceptional Customer Service...”

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Jan 31,2024
Minithumbup
Jennifer
Claire
By: 'Emma Alkirwi'
Jan 31,2024
0 people found
this helpful
Very knowledgeable about the local area. Kept us informed at every step and were friendly and approachable. Would highly recommend Jennifer and Claire at Coda....
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“I greatly appreciated the help with getting a......”

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Jan 30,2024
Minithumbup
Shannon
By: 'Natalie'
Jan 30,2024
0 people found
this helpful
I greatly appreciated the help with getting a property, especially as a pet owner. Also appreciated being informed about the decision early. Would recommend from my personal experience & thank you Shannon....
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“Helpful and friendly, guided us through the p......”

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Jan 23,2024
Minithumbup
Shannon
Bronwyn
By: 'Jeremy'
Jan 23,2024
0 people found
this helpful
Helpful and friendly, guided us through the process very well....
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“Excellent...”

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Jan 16,2024
Minithumbup
Claire
Jennifer
By: 'Claire'
Jan 16,2024
0 people found
this helpful
Our experience with Claire and Jennifer has been fantastic. Their knowledge of the local area and current market was impressive, with a waiting list of clients lined up prior to listing. Their guidance regarding viewers, offers and closing dates ensured our selling process went smoothly ...
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“Coda did a great job selling my house. Sold w......”

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Jan 15,2024
Minithumbup
Claire
Sharon
By: 'Mullen'
Jan 15,2024
0 people found
this helpful
Coda did a great job selling my house. Sold within 13 days for more than the valuation....
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“I would like to thank Claire and Jennifer for......”

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Jan 09,2024
Minithumbup
Claire
Jennifer
By: 'AG'
Jan 09,2024
0 people found
this helpful
I would like to thank Claire and Jennifer for all their tremendous help,advice and support throughout the entire process of selling my mum's house.They always responded very quickly and efficiently to all queries and made a huge effort to keep me informed at ...
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“I am delighted to say that CODA Estates excee......”

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Jan 02,2024
Minithumbup
Nicole
By: 'Occupant'
Jan 02,2024
0 people found
this helpful
I am delighted to say that CODA Estates exceeded my expectations, the timely follow-up and completion of the process is highly commedable. I will surely recommend CODA Estates to others. Thank you very much Nicole....
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“Excellent service...”

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Dec 19,2023
Minithumbup
Nicole
Shannon
By: 'Geraldine Barton'
Dec 19,2023
0 people found
this helpful
This is the third time using Coda for our rental property. Very efficient and timely with all aspects of finding us a tenant for our property. Nicole's communication was excellent and we were kept up to date at all times....
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“Nicole is the best.she made the whole process......”

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Dec 19,2023
Minithumbdown
Nicole
By: 'Sharanjit'
Dec 19,2023
0 people found
this helpful
Nicole is the best.she made the whole process very smooth....
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Staff picture Shannon
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Staff picture Monica
(101)
Staff picture Erin
(91)
Staff picture Sharon
(81)
Staff picture Jennifer
Staff picture Nicole
(76)
Staff picture Lewis
Staff picture Diane
Staff picture Bronwyn
Staff picture Dionne
Staff picture Darren
Staff picture Katrina
(17)
Staff picture Kristen
Staff picture Khairun
Staff picture Sophie
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

CODA Estates Limited Complaints procedure:

We are committed to providing a high-quality service to all our clients. When something goes wrong,
we need you to tell us about it. This will help us to improve our standards.

If you have a complaint about our service, or about the service of a contractor or third party who we
have instructed to provide goods or services in relation to a property owned by or occupied by you, please write down the details of your complaint and send it to:

CODA Estates Limited
2-4 Heath Avenue
Lenzie
Glasgow
G66 4LG

0141 775 1050

[email protected]

On receipt of your complaint we will adhere to the following procedure: -

Stage 1
We will acknowledge receipt of your complaint in writing within 5 working days of receiving it, giving
you a named contact who will be dealing with the complaint.

Stage 2
Your named contact will then investigate your complaint and will send you a detailed written reply,
including their suggestions for resolving the matter, within 10 working days of us receiving your
complaint.

There may occasionally be circumstances out-with our control which prevent us from adhering to
this time frame. These include: -

? when the office is closed for public holidays;
? where adverse weather or sickness has led to staff shortages;
? where we cannot respond in full without the input of a third party (e.g. contractor, landlord,
tenant) who is not available;
? where we cannot respond in full without visiting the rental property and the tenant is
restricting access;
? where we cannot respond in full without the input of a key member of staff who is not available.

We will contact you if we are unable to respond within this time frame and let you know when we aim to respond by.

Stage 3
Upon receipt of our response under Stage 2 above, if you are still not satisfied, you can contact us
again in writing and we will arrange for a senior manager to review the decision.

Stage 4
Our senior manager will write to you within 10 working days of us receiving your request for a review, confirming our final position on your complaint and explaining our reasons.


PROPERTY SALES PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?
? We will send you a letter acknowledging receipt of you complaint within three working days
of receiving it, enclosing a copy of this procedure.
? We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
? If, at this stage, you are still not satisfied, you should contact us again and we will arrange for
a separate review to take place by a senior member of staff.
? We will write to you within 15 working days of receiving your request for a review,
confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

T: 01722 333 306

W: www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving
our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.

PROPERTY LETTINGS PROCEDURE
You may apply to the First-tier Tribunal for Scotland (Housing & Property Chamber) if we have breached the Scottish Letting Agent Code of Practice and you remain dissatisfied once the above
stages have been exhausted, or if we do not process your complaint within a reasonable timescale. You can contact the Housing & Property Chamber at: -

4th floor
1 Atlantic Quay
45 Robertson Street
Glasgow
G2 8JB

0141 3025900

https://www.housingandpropertychamber.scot

CODA Estates Limited is registered with the Scottish Letting Agent Register and is required to adhere to the Scottish Letting Agent Code of Practice which can be found at:

http://www.legislation.gov.uk/ssi/2016/133/schedule/made.

In accordance with the code we will retain (in electronic or paper form) all correspondence about a complaint for five years.
Other complaints procedures

CODA Estate is also a member of the Council of Letting Agents (www.counciloflettingagents.com)

The Property Ombudsman (www.tpos.co.uk). You may invoke their complaints procedure if you remain dissatisfied once stages 1-4 above have been exhausted, or if we do not process your
complaint within a reasonable timescale.
Last updated at 11:25 AM 15/02/2024 by allAgents

Awards won by CODA Estates

Regional Awards won by CODA Estates

Individual Branch Awards

Glasgow, G66



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CODA Estates