CODA Estates
5/5, 808 reviews
97% recommended
100% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
99% lettings fee satisfaction
We are more than just your local estate agency, we offer the complete buying, selling and lettings package. Our ‘can do’ ethos is embedded in the company, delivering the complete solution through our collaboration with solicitor firms, financial advisors and preparing your property with staging, cleaning and property maintenance. For ... show more We are more than just your local estate agency, we offer the complete buying, selling and lettings package. Our ‘can do’ ethos is embedded in the company, delivering the complete solution through our collaboration with solicitor firms, financial advisors and preparing your property with staging, cleaning and property maintenance. For your property, you only need CODA Estates.

Our unique offering is why we are one of the fastest growing estate agencies in Glasgow’s central belt and ranked in the top 100 agents across the whole of the UK. We deliver a complete bespoke solution for your property needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 98% £35,000 £18,000,000
Lettings 96% 99% £285 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
139 5 346 14 247 5 30 1 19 2
Areas covered
  • G1
  • G66
  • G3
  • G64
  • G61
  • G65
  • G67
  • G33
  • G69
  • G22
  • G68
  • G21
  • G12
Address

2-4 Heath Avenue
Lenzie,Glasgow
Glasgow
G66 4LG
0141 775 1050

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS SAL
Images & Videos

“Shannon was excellent and extremely helpful. ......”

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Oct 04,2019
Minithumbup
Shannon
By: 'Grace'
Oct 04,2019
0 people found
this helpful
Shannon was excellent and extremely helpful. When we first viewed the flat we loved it but upon seeing how many documents were required for the application we were a bit daunted and decided against even trying as we knew we couldn’t provide some of ...
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“Used Coda estates recently for the sale of my......”

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Sep 30,2019
Minithumbup
Claire
Monica
By: 'adrian'
Sep 30,2019
1 people found
this helpful
Used Coda estates recently for the sale of my late mum's house and can't rate them highly enough. Both Claire and Monica were fantastic, kept me fully informed at all stages, helped to resolve a couple of home report issues and made the whole process ...
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“Fantastic Service...”

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Sep 28,2019
Minithumbup
Shannon
By: 'Paul'
Sep 28,2019
0 people found
this helpful
Dealt with a few agents but found when dealing with Coda that they were very professional, prompt and organised. Would definitely look to use them again....
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“First Class service highly recommended....”

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Sep 24,2019
Minithumbup
Claire
By: 'Scott'
Sep 24,2019
0 people found
this helpful
I found Coda Estates excellent agents to help me market and sell my property. I live some distance away in Fife so it was really important to me that the service was professional and efficient as I needed to feel that I was always in ...
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“Shannon is a great manager as she is very act......”

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Sep 24,2019
Minithumbup
Shannon
By: 'Chadawan'
Sep 24,2019
0 people found
this helpful
Shannon is a great manager as she is very active person and very helpful for assisted me to coordinate with landlord and maintenance team to sorted things out prompty. The letting process was very smooth with her coordinate. I am impressed with the company and ...
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“Very pleased with the company. It is difficul......”

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Sep 23,2019
Minithumbup
Shannon
Erin
By: 'austin'
Sep 23,2019
0 people found
this helpful
Very pleased with the company. It is difficult starting over from a different country, they made the process of finding the right fit for my wife and I easy....
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“5 stars!...”

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Sep 18,2019
Minithumbup
Shannon
By: 'Ewan'
Sep 18,2019
0 people found
this helpful
The team at Coda Estates did a terrific job in helping me find my first flat. They couldn't have been more helpful. I felt very comfortable dealing with them and found them to be very reassuring, they are dedicated and great at what they do. ...
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“Excellent communication, highly recommended. ......”

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Sep 18,2019
Minithumbup
Shannon
By: 'MR'
Sep 18,2019
0 people found
this helpful
Excellent communication, highly recommended. Always replied to emails promptly, smooth service. We were able to finalise all the details of tenancy quickly....
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“We bought our property last year, our circums......”

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Aug 28,2019
Minithumbup
Shannon
By: 'Jennifer'
Aug 28,2019
0 people found
this helpful
We bought our property last year, our circumstances changed and we decided to rent it out. Shannon has been the property manager on our property and has been excellent to deal with. There have been a few issues to fix in the property due mainly ...
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“From when I first decided to go ahead with th......”

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Aug 28,2019
Minithumbup
Erin
By: 'Hassan'
Aug 28,2019
0 people found
this helpful
From when I first decided to go ahead with the property, all the way through to when I got the keys and even after that. All, my queries where dealt with in a smooth and professional manner. I am happy with the service that has ...
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“Coda estates were very helpful on getting me ......”

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Aug 28,2019
Minithumbup
Erin
By: 'Taylor'
Aug 28,2019
0 people found
this helpful
Coda estates were very helpful on getting me accommodation, I thank Erin Rodgers for the help as Erin kept me updated with the information I was looking for, so a big 5 stars is well deserved for this matter....
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“Superb service from start to finish. Great c......”

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Aug 26,2019
Minithumbup
Shannon
By: 'Gordon'
Aug 26,2019
0 people found
this helpful
Superb service from start to finish. Great contact and communication from viewing the property to collecting the keys. Many Thanks...
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“Coda estates experience...”

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Aug 26,2019
Minithumbup
Shannon
By: 'Naoum'
Aug 26,2019
0 people found
this helpful
Everything was so professional. Shannon was always happy to help us with any questions, it was easy to contact Shannon and the all process from viewing until getting the keys was so fast without ant issues through the process. 100% recommended. Even when she was away ...
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“I was very happy with my estate agent, Sharon......”

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Aug 23,2019
Minithumbup
Shannon
Erin
By: 'James'
Aug 23,2019
0 people found
this helpful
I was very happy with my estate agent, Sharon, who helped me find the property. She responded to all emails almost immediately....
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“Absolutely amazing from start to finish. Clai......”

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Aug 19,2019
Minithumbup
Monica
Claire
By: 'Margaret'
Aug 19,2019
0 people found
this helpful
Absolutely amazing from start to finish. Claire and Monica are so professional in their marketing strategy and seem to always find a buyer on the first day of viewings. This is the third time I have used Coda and the third time they have found ...
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“Highly recommended...”

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Aug 19,2019
Minithumbup
Sharon
By: 'fergus'
Aug 19,2019
0 people found
this helpful
When i approached Coda re the sale of my property, i was met with upmost politeness and understanding. My property was sold within three weeks, and the entire transaction handled with total professionalism and efficiency by all their staff....
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“We had a great experience with both Coda Esta......”

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Aug 06,2019
Minithumbup
Erin
By: 'Fearghal'
Aug 06,2019
1 people found
this helpful
We had a great experience with both Coda Estates and Erin, the property was lovely and we were well looked after....
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“Erin Rodgers is an asset to Coda. She took on......”

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Jul 12,2019
Minithumbup
Erin
By: 'Louise'
Jul 12,2019
1 people found
this helpful
Erin Rodgers is an asset to Coda. She took on board and addressed any issues we had with true professionalism, going the extra mile to reassure us during a difficult time. If she is representative of Coda as a whole then the company has integrity, ...
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“I've had a Fab service from Coda to market an......”

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Jul 07,2019
Minithumbup
Shannon
Claire
By: 'Chandra'
Jul 07,2019
1 people found
this helpful
I've had a Fab service from Coda to market and sell my property. They have helped me all along the way from preparing the property to achieve a great final result and I would recommend Coda 100%....
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“Phenomenal...”

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Jul 01,2019
Minithumbup
Erin
By: 'Billie'
Jul 01,2019
0 people found
this helpful
I have not been with this estate agency long but so far in the time I have been with them I have had an amazing service and it has been a pleasure. Any issues in the property are dealt with in a timely manner, which ...
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“Erin has been very helpful. She is one of the......”

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Jun 24,2019
Minithumbup
Erin
By: 'Troy'
Jun 24,2019
2 people found
this helpful
Erin has been very helpful. She is one of the best agents that I have known, that is including the ones I dealt with in America. Erin is very quick to respond to our needs, and is helpful in all aspects of renting. She made ...
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“Great job!...”

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Jun 24,2019
Minithumbup
Monica
By: 'Juris'
Jun 24,2019
2 people found
this helpful
I was renting from CODA my very first flat in UK. Thier flexibility in tenant valuation and wiligness to help is just amazing. Despite me, being in UK only for 15 days, CODA where ready to accept me as tenant. 2 years later I bought property from ...
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“Five stars for Monica and Coda...”

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Jun 24,2019
Minithumbup
Monica
By: 'Robert'
Jun 24,2019
2 people found
this helpful
I have to recommend Monica and the team at Coda. I recently sold my flat in Kirkintilloch and the level of advice and support I received was 5 star. Nothing was too much trouble, When selling or renting your home, you often worry about getting it ...
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“Great service from Shannon!...”

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Jun 21,2019
Minithumbup
Shannon
By: 'Carrie'
Jun 21,2019
2 people found
this helpful
I have worked with Coda for almost two years and have found them responsive and helpful in every way. I have mainly dealt with Shannon Miller at Coda who has been fantastic. She deals with all matters promptly, keeps in excellent contact and is exceptionally ...
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“It been very easy and very helpful experience...”

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Jun 19,2019
Minithumbup
Shannon
By: 'Beth'
Jun 19,2019
2 people found
this helpful
Shannon has helped me with probably the hardest time of my life when you have to move all my questions answered and so helpful response right away any time Ave contacted Shannon she is an assist to that team...
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Comment on agent fees
Good
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“Helpful and efficient...”

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Jun 18,2019
Minithumbup
Erin
By: 'Judy'
Jun 18,2019
2 people found
this helpful
We had really good service from Erin at Coda. Our circumstances were quite complicated but she made the whole process of renting a flat very straightforward. She responded quickly to our queries and supplied us with all the information we needed. Her help made all ...
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Comment on agent fees
The fees were reasonable.
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“Excellent service from the beginning. Very helpful letting pack provided to assist in the process....”

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Jun 18,2019
Minithumbup
Erin
By: 'Gregor'
Jun 18,2019
2 people found
this helpful
Erin made my first attempt at letting a property very easy. I was kept up to date and helped through the legal requirements .A fast and efficient approach to letting me property. Thanks again....
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Comment on agent fees
Very fair.
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“Outstanding...”

Share on :
Jun 18,2019
Minithumbup
Shannon
Sharon
By: 'Jamie'
Jun 18,2019
2 people found
this helpful
To the Owner / Manager I am writing this letter to personally compliment Shannon Miller on not only her excellent customer service but more for the way the whole journey of me coming to Coda estates was handled Shannon is a true example of an ambassador ...
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Comment on agent fees
N/A
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“Previous tenant...”

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Jun 18,2019
Minithumbup
Erin
By: 'Scott'
Jun 18,2019
2 people found
this helpful
We were a tenant of Coda for the last 12 months of our let luckily we didn't need to raise many issues as the property was in good condition. But the times we dealt with Coda and Erin specifically, she was quick to respond and always ...
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“Amaizing service...”

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Jun 14,2019
Minithumbup
Erin
By: 'Vera'
Jun 14,2019
1 people found
this helpful
I just want to give a Big Thank you to Erin Rogers ( the agent who deal with our let agreement ) and all the CODA agents for the amaizing service they provide us. Ms Erin was very kind, friendly and always able to help us,with ...
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Comment on agent fees
Very good
Was this helpful? Yes
Staff picture Shannon
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Staff picture Claire
(210)
Staff picture Monica
(101)
Staff picture Erin
(91)
Staff picture Sharon
(81)
Staff picture Jennifer
Staff picture Nicole
(76)
Staff picture Lewis
Staff picture Diane
Staff picture Bronwyn
Staff picture Dionne
Staff picture Darren
Staff picture Katrina
(17)
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

CODA Estates Limited Complaints procedure:

We are committed to providing a high-quality service to all our clients. When something goes wrong,
we need you to tell us about it. This will help us to improve our standards.

If you have a complaint about our service, or about the service of a contractor or third party who we
have instructed to provide goods or services in relation to a property owned by or occupied by you, please write down the details of your complaint and send it to:

CODA Estates Limited
2-4 Heath Avenue
Lenzie
Glasgow
G66 4LG

0141 775 1050

[email protected]

On receipt of your complaint we will adhere to the following procedure: -

Stage 1
We will acknowledge receipt of your complaint in writing within 5 working days of receiving it, giving
you a named contact who will be dealing with the complaint.

Stage 2
Your named contact will then investigate your complaint and will send you a detailed written reply,
including their suggestions for resolving the matter, within 10 working days of us receiving your
complaint.

There may occasionally be circumstances out-with our control which prevent us from adhering to
this time frame. These include: -

? when the office is closed for public holidays;
? where adverse weather or sickness has led to staff shortages;
? where we cannot respond in full without the input of a third party (e.g. contractor, landlord,
tenant) who is not available;
? where we cannot respond in full without visiting the rental property and the tenant is
restricting access;
? where we cannot respond in full without the input of a key member of staff who is not available.

We will contact you if we are unable to respond within this time frame and let you know when we aim to respond by.

Stage 3
Upon receipt of our response under Stage 2 above, if you are still not satisfied, you can contact us
again in writing and we will arrange for a senior manager to review the decision.

Stage 4
Our senior manager will write to you within 10 working days of us receiving your request for a review, confirming our final position on your complaint and explaining our reasons.


PROPERTY SALES PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?
? We will send you a letter acknowledging receipt of you complaint within three working days
of receiving it, enclosing a copy of this procedure.
? We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
? If, at this stage, you are still not satisfied, you should contact us again and we will arrange for
a separate review to take place by a senior member of staff.
? We will write to you within 15 working days of receiving your request for a review,
confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

T: 01722 333 306

W: www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving
our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.

PROPERTY LETTINGS PROCEDURE
You may apply to the First-tier Tribunal for Scotland (Housing & Property Chamber) if we have breached the Scottish Letting Agent Code of Practice and you remain dissatisfied once the above
stages have been exhausted, or if we do not process your complaint within a reasonable timescale. You can contact the Housing & Property Chamber at: -

4th floor
1 Atlantic Quay
45 Robertson Street
Glasgow
G2 8JB

0141 3025900

https://www.housingandpropertychamber.scot

CODA Estates Limited is registered with the Scottish Letting Agent Register and is required to adhere to the Scottish Letting Agent Code of Practice which can be found at:

http://www.legislation.gov.uk/ssi/2016/133/schedule/made.

In accordance with the code we will retain (in electronic or paper form) all correspondence about a complaint for five years.
Other complaints procedures

CODA Estate is also a member of the Council of Letting Agents (www.counciloflettingagents.com)

The Property Ombudsman (www.tpos.co.uk). You may invoke their complaints procedure if you remain dissatisfied once stages 1-4 above have been exhausted, or if we do not process your
complaint within a reasonable timescale.
Last updated at 11:25 AM 15/02/2024 by allAgents

Awards won by CODA Estates

Regional Awards won by CODA Estates

Individual Branch Awards

Glasgow, G66



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CODA Estates