CODA Estates
5/5, 811 reviews
97% recommended
100% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
99% lettings fee satisfaction
We are more than just your local estate agency, we offer the complete buying, selling and lettings package. Our ‘can do’ ethos is embedded in the company, delivering the complete solution through our collaboration with solicitor firms, financial advisors and preparing your property with staging, cleaning and property maintenance. For ... show more We are more than just your local estate agency, we offer the complete buying, selling and lettings package. Our ‘can do’ ethos is embedded in the company, delivering the complete solution through our collaboration with solicitor firms, financial advisors and preparing your property with staging, cleaning and property maintenance. For your property, you only need CODA Estates.

Our unique offering is why we are one of the fastest growing estate agencies in Glasgow’s central belt and ranked in the top 100 agents across the whole of the UK. We deliver a complete bespoke solution for your property needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 98% £35,000 £18,000,000
Lettings 96% 99% £285 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
139 5 349 14 247 5 30 1 19 2
Areas covered
  • G1
  • G66
  • G3
  • G64
  • G61
  • G65
  • G67
  • G33
  • G69
  • G22
  • G68
  • G21
  • G12
Address

2-4 Heath Avenue
Lenzie,Glasgow
Glasgow
G66 4LG
0141 775 1050

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS SAL
Images & Videos

“Shannon has been a breath of fresh air!...”

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Feb 21,2020
Minithumbup
Shannon
By: 'Emiel'
Feb 21,2020
0 people found
this helpful
Shannon has been a breath of fresh air. I was looking for a place to live in Glasgow. Which was tricky because I live far away. Shannon has been friendly, helpful and professional. Something that I certainly did not experience with other letting agents! I ...
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“Shannon has been great through all my tenanci......”

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Feb 21,2020
Minithumbdown
Shannon
By: 'Lynn'
Feb 21,2020
0 people found
this helpful
Shannon has been great through all my tenancies, I and would recommend coda to anyone, couldnt be more helpful in finding you the perfect home...
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“Erin has been hands on when it came to findin......”

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Feb 19,2020
Minithumbup
Erin
By: 'Ayesha'
Feb 19,2020
1 people found
this helpful
Erin has been hands on when it came to finding a tenant for my property- she was diligent and helpful. I would recommend her if you want a hassle free move in...
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“CODA ESTATES is an amazing letting agency...”

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Feb 13,2020
Minithumbup
Shannon
By: 'Mohammed'
Feb 13,2020
1 people found
this helpful
Over the past 11 years, I have dealt with many letting agencies, and CODA ESTATES was simply the best. Their Property Manager, Shannon Miller, is very organised, approachable, supportive, and always approach issues positively. You will certainly be lucky to let a property from their portfolio ...
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“100% professional service...”

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Feb 11,2020
Minithumbup
Shannon
By: 'David'
Feb 11,2020
1 people found
this helpful
Shannon handled my property from start to finish quickly, efficiently and successfuly. The targeted rent was achieved with minimum fuss....
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“Great service from Monica, couldn’t fault a t......”

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Feb 07,2020
Minithumbup
Monica
By: 'Sarah'
Feb 07,2020
1 people found
this helpful
Great service from Monica, couldn’t fault a thing. Very professional and helpful. Kept us updated through out the full process and nothing was ever a problem. Highly recommend....
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“Proactive, helpful and friendly staff...”

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Feb 03,2020
Minithumbup
Sharon
Erin
By: 'Linda'
Feb 03,2020
1 people found
this helpful
Sharon was very proactive in trying to find us a rental property to suit our needs. Great communication, even returning emails at the weekend in her own time. Erin has been very helpful with finalising our lease and putting us in touch with the Landlord. ...
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“Katrina has been very good at up-dating me on......”

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Jan 31,2020
Minithumbup
Katrina
By: 'sm'
Jan 31,2020
1 people found
this helpful
Katrina has been very good at up-dating me on my rent payments and ensuring that i received these on time each month....
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“Incredible service from start to finish. Hig......”

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Jan 30,2020
Minithumbup
Shannon
By: 'Scott'
Jan 30,2020
1 people found
this helpful
Incredible service from start to finish. Highly recommend using Coda for letting. Shannon was very efficient and kept us up to date with the application...
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“Shannon we want to thank You so much for help......”

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Jan 29,2020
Minithumbup
Shannon
By: 'Elvane'
Jan 29,2020
1 people found
this helpful
Shannon we want to thank You so much for help us with our property. You always respond really quick on emails . Thank you...
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“Excellent...”

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Jan 27,2020
Minithumbup
Erin
By: 'Derek'
Jan 27,2020
1 people found
this helpful
I was going through a difficult time due to personal circumstances and Erin was able to help me secure my new property to rent stress free. Erin was very professional, explained everything well and had a down to earth and friendly attitude. Due to her ...
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“A cut above the rest....”

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Jan 21,2020
Minithumbup
Erin
Sharon
By: 'Jillian'
Jan 21,2020
2 people found
this helpful
I am a landlord with a few properties. I have been using CODA estates for a few years now. They are very efficient and go out of their way to be helpful. It takes away any stress of getting a new tenant when you have ...
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“Our viewing was conducted by Sharon and all o......”

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Jan 20,2020
Minithumbup
Erin
Sharon
By: 'Marc'
Jan 20,2020
0 people found
this helpful
Our viewing was conducted by Sharon and all other contact with Coda Estates was with Erin Rodgers. Sharon was very professional and courteous in showing us around the property and answered any questions that we may have had. We have been dealing with Erin Rodgers ...
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“Very quick and efficient service, thank you t......”

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Jan 13,2020
Minithumbup
Erin
By: 'Iain'
Jan 13,2020
1 people found
this helpful
Very quick and efficient service, thank you to Erin who has been very helpful, she dealt with my problem very quickly...
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“Great company to work with very understanding......”

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Jan 08,2020
Minithumbup
Shannon
Shannon
By: 'Marie'
Jan 08,2020
0 people found
this helpful
Great company to work with very understanding Nothing a problem dealt very professionally ... The girls in office were really helpful and true to their word . Most important the phone was answered every call quickly & professional...
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“A big thank you to Clare Stirling and Monica ......”

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Dec 17,2019
Minithumbdown
Monica
By: 'Cecila'
Dec 17,2019
1 people found
this helpful
A big thank you to Clare Stirling and Monica Quinn for all your professional help in the selling of my sister estate CODA estates staff. You gave me advice every step of the way even although I’m over in Australia still kept me up ...
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“Helpful & Professional Estate Agents!...”

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Dec 11,2019
Minithumbup
Shannon
By: 'Rebecca'
Dec 11,2019
1 people found
this helpful
My experience with CODA Estates has been great! I have dealt with Shannon Miller via phone/e-mail and she has always been so friendly and helpful! Quick to respond to any queries I have and the whole process has ran smoothly. I would recommend to ...
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“Flat sold....”

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Dec 08,2019
Minithumbup
Claire
Monica
By: 'Barrie'
Dec 08,2019
1 people found
this helpful
Dealing with Claire and Monica regarding the selling of our flat removed all pressure from us. From the initial inspection of our property to the final handing over of the keys everything was done in a friendly and professional manner with constant updates throughout. Would ...
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“We are very happy with the way that Sharon an......”

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Nov 28,2019
Minithumbup
Sharon
Erin
By: 'Ayesha'
Nov 28,2019
1 people found
this helpful
We are very happy with the way that Sharon and her team are managing our properties-they are prompt at answering any queries and tackle all problems related to the tenant and the properties-I would highly recommend them...
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“Sold our house and the customer service was o......”

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Nov 24,2019
Minithumbup
Monica
Claire
By: 'Pauline'
Nov 24,2019
1 people found
this helpful
Sold our house and the customer service was outstanding . Always prompt replies at all times, nothing was ever a problem at all. One of our viewers actually commented on how helpful they were when they were arranging a viewing for our house. They were very ...
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“Coda...”

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Nov 22,2019
Minithumbup
Shannon
Claire
By: 'drew'
Nov 22,2019
1 people found
this helpful
My family and my self have used Coda for sales and rentals and have always found them to be very accommodating and can’t praise them enough and would highly recommend Coda, you know they are only a phone call away. We have recently secured ...
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“Shannon Miller has been nothing short of amaz......”

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Nov 20,2019
Minithumbup
Shannon
By: 'Ray'
Nov 20,2019
1 people found
this helpful
Shannon Miller has been nothing short of amazing! I am a tennant in Milton of Campsie and I have dealt with many professionals in my lifetime. However, I have never come across anybody as professional, polite and simply so very good at their job as ...
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“Professional service from start to finish the......”

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Nov 16,2019
Minithumbup
Claire
Sharon
By: 'Robert'
Nov 16,2019
0 people found
this helpful
Professional service from start to finish the staff were very friendly and helpful, they made a very stressful event of both buying and selling property very easy and rewarding. Would highly recommend this company....
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“I have been speaking to Shannon regularly reg......”

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Nov 14,2019
Minithumbup
Shannon
By: 'Tracy'
Nov 14,2019
1 people found
this helpful
I have been speaking to Shannon regularly regarding renting a property. She has talked me through the process, been very understanding to my circumstances and went above and beyond for us. Coda Estates in whole has been wonderful....
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“From the moment we began dealing with Shannon......”

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Nov 12,2019
Minithumbup
Shannon
By: 'Iain'
Nov 12,2019
1 people found
this helpful
From the moment we began dealing with Shannon we found her really helpfull. She always got back to us straight away with any issues we had,...
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“Would recommend Erin Rodgers & CODA Estates i......”

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Nov 12,2019
Minithumbup
Erin
By: 'Paul'
Nov 12,2019
1 people found
this helpful
Would recommend Erin Rodgers & CODA Estates in Lenzie to any potential Landlords looking to have their property Managed by a local agency. Erin has effectively sourced suitable long term tenants for both my properties this year, managed viewings with feedback. Erin also helped deal effectively ...
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“I received a professional yet personal servic......”

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Nov 11,2019
Minithumbup
Claire
Monica
By: 'Ian'
Nov 11,2019
1 people found
this helpful
I received a professional yet personal service from Coda Estates. I received a friendly welcome to their offices in Lenzie, Claire agreed a sales plan with me promptly and with Monica Quinn executed that plan achieving the result desired. i.e. prompt sale above my ...
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“First time using CODA. Right from the outset ......”

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Nov 02,2019
Minithumbup
Claire
Monica
By: 'Jim'
Nov 02,2019
1 people found
this helpful
First time using CODA. Right from the outset there was a very personal touch which continued right to the conclusion. Property sold very quick and in excess of asking price. Anyone looking to sell their house should market it with CODA. Very professional staff who ...
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“Great experience...”

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Nov 01,2019
Minithumbup
Erin
By: 'Daisy'
Nov 01,2019
1 people found
this helpful
Really easy to deal with, no problems and great experience. Unfortunately due to personal issues I had to end the tenancy earlier than wanted and even then it was hassle free to sort it all out....
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“First quality service...”

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Oct 29,2019
Minithumbup
Shannon
By: 'Francisco'
Oct 29,2019
1 people found
this helpful
My experience with CODA was the best I could have ever have asked for. As I was moving from Wales following a work transfer my time and resources were extremely limited - I had only a week to find the right property! I was helped ...
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Staff picture Shannon
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Staff picture Monica
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Staff picture Erin
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Staff picture Sharon
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Staff picture Nicole
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Staff picture Diane
Staff picture Bronwyn
Staff picture Dionne
Staff picture Darren
Staff picture Katrina
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

CODA Estates Limited Complaints procedure:

We are committed to providing a high-quality service to all our clients. When something goes wrong,
we need you to tell us about it. This will help us to improve our standards.

If you have a complaint about our service, or about the service of a contractor or third party who we
have instructed to provide goods or services in relation to a property owned by or occupied by you, please write down the details of your complaint and send it to:

CODA Estates Limited
2-4 Heath Avenue
Lenzie
Glasgow
G66 4LG

0141 775 1050

[email protected]

On receipt of your complaint we will adhere to the following procedure: -

Stage 1
We will acknowledge receipt of your complaint in writing within 5 working days of receiving it, giving
you a named contact who will be dealing with the complaint.

Stage 2
Your named contact will then investigate your complaint and will send you a detailed written reply,
including their suggestions for resolving the matter, within 10 working days of us receiving your
complaint.

There may occasionally be circumstances out-with our control which prevent us from adhering to
this time frame. These include: -

? when the office is closed for public holidays;
? where adverse weather or sickness has led to staff shortages;
? where we cannot respond in full without the input of a third party (e.g. contractor, landlord,
tenant) who is not available;
? where we cannot respond in full without visiting the rental property and the tenant is
restricting access;
? where we cannot respond in full without the input of a key member of staff who is not available.

We will contact you if we are unable to respond within this time frame and let you know when we aim to respond by.

Stage 3
Upon receipt of our response under Stage 2 above, if you are still not satisfied, you can contact us
again in writing and we will arrange for a senior manager to review the decision.

Stage 4
Our senior manager will write to you within 10 working days of us receiving your request for a review, confirming our final position on your complaint and explaining our reasons.


PROPERTY SALES PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?
? We will send you a letter acknowledging receipt of you complaint within three working days
of receiving it, enclosing a copy of this procedure.
? We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
? If, at this stage, you are still not satisfied, you should contact us again and we will arrange for
a separate review to take place by a senior member of staff.
? We will write to you within 15 working days of receiving your request for a review,
confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

T: 01722 333 306

W: www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving
our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.

PROPERTY LETTINGS PROCEDURE
You may apply to the First-tier Tribunal for Scotland (Housing & Property Chamber) if we have breached the Scottish Letting Agent Code of Practice and you remain dissatisfied once the above
stages have been exhausted, or if we do not process your complaint within a reasonable timescale. You can contact the Housing & Property Chamber at: -

4th floor
1 Atlantic Quay
45 Robertson Street
Glasgow
G2 8JB

0141 3025900

https://www.housingandpropertychamber.scot

CODA Estates Limited is registered with the Scottish Letting Agent Register and is required to adhere to the Scottish Letting Agent Code of Practice which can be found at:

http://www.legislation.gov.uk/ssi/2016/133/schedule/made.

In accordance with the code we will retain (in electronic or paper form) all correspondence about a complaint for five years.
Other complaints procedures

CODA Estate is also a member of the Council of Letting Agents (www.counciloflettingagents.com)

The Property Ombudsman (www.tpos.co.uk). You may invoke their complaints procedure if you remain dissatisfied once stages 1-4 above have been exhausted, or if we do not process your
complaint within a reasonable timescale.
Last updated at 11:25 AM 15/02/2024 by allAgents

Awards won by CODA Estates

Regional Awards won by CODA Estates

Individual Branch Awards

Glasgow, G66



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CODA Estates