0% lettings valuation accuracy
96% lettings fee satisfaction
Coastal Management Limited is an established Property Company and Letting Agent with a portfolio of approximately 1000 unfurnished flats and houses including studio, one, two and three bedroom flats to four bedroom houses in Brighton, Hove, Eastbourne, Polegate, Seaford, Worthing, London, Colwyn Bay in Wales and throughout the UK.Coastal Management ...
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Coastal Management Limited is an established Property Company and Letting Agent with a portfolio of approximately 1000 unfurnished flats and houses including studio, one, two and three bedroom flats to four bedroom houses in Brighton, Hove, Eastbourne, Polegate, Seaford, Worthing, London, Colwyn Bay in Wales and throughout the UK.
Coastal Management Lettings is the Letting Agency side of Coastal Management Ltd and has a vast range of Property to Rent in East Sussex and beyond. Whilst there are other Letting Agencies to choose from, we feel our diverse rental portfolio, competitive Agency Fees, friendly staff and quality of service set us apart from the rest. As Letting Agents of 20 years standing, we have the knowledge and experience to suit your needs.
Coastal Management Lettings is the Letting Agency side of Coastal Management Ltd and has a vast range of Property to Rent in East Sussex and beyond. Whilst there are other Letting Agencies to choose from, we feel our diverse rental portfolio, competitive Agency Fees, friendly staff and quality of service set us apart from the rest. As Letting Agents of 20 years standing, we have the knowledge and experience to suit your needs.
Latest Reviews
View all Reviews 104
11th Sep 2023
reviewed by 'Ruth'
17th Jun 2023
reviewed by 'Jonny Green'
1st Jun 2023
reviewed by 'ethan'
5th Apr 2023
reviewed by 'John'
23rd Feb 2023
reviewed by 'Hayley'
27th Oct 2022
reviewed by 'Jess'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 96% | £506 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 80 | 18 | 0 | 0 | 0 | 0 | 4 | 2 |
Areas covered
- SE5
- Brighton and Hove
- W14
- London
- BN25
- Eastbourne, Polegate & Seaford
- LL29
- BN26
Address
99 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 723300
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Nov 20,2017
Nov 20,2017
2
people found
this helpful
this helpful
Alice is a polite professional whom has dealt with any tribulation (repairs etc) I may of had with ease and of good cheer , I would like to nominate her for promotion or increase in pay rise due to her range of expertise and peoples skills ...
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Nov 19,2017
Nov 19,2017
0
people found
this helpful
this helpful
Coastal Management are a very good landlord. There are pros and cons to them as you would get with all management agencies.
Pros - Always able to contact someone to talk to about repairs, tenancy issues etc. Customer service on the whole really great. Alice ...
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Comment on agent fees
Fair standard fees.
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Nov 16,2017
Nov 16,2017
0
people found
this helpful
this helpful
The process for applying to rent a house had various steps but Beth explained everything so we understood and she sorted out our application efficiently. Beth always replies to emails straight away and is happy to help.
We had a problem with the hallway light ...
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Comment on agent fees
Would recommend the agency but would warn friends of the fees.
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Nov 15,2017
Nov 15,2017
0
people found
this helpful
this helpful
After years of having a torrid time with Letting Agents in Brighton and Hove my faith has been restored by the wonderful Coastal Management Ltd and especially (but not exclusively) Joanna Bush.
The process of moving in was made exceptionally easy and my expectations were ...
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Comment on agent fees
Good.
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Yes
Nov 13,2017
Nov 13,2017
1
people found
this helpful
this helpful
We have been letting a property through Coastal Management for a year now. The property had been completely refurbished to a high standard prior to us moving in, and we have had very minor issues since.
Hannah has been very friendly, responsive and obliging. I ...
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Comment on agent fees
Very good!
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Yes
Sep 09,2017
Sep 09,2017
0
people found
this helpful
this helpful
Coastal were invaluable in getting my partner and I set up in our first flat. Hannah, the angel, has been fast to respond to and help us with any issues, as well helping us find the right property. Her after-care has been exceptional, getting any ...
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Comment on agent fees
Excellent.
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Yes
May 13,2017
May 13,2017
1
people found
this helpful
this helpful
Awful company- The lock on front door is constantly broken because it slams so loudly that people are probably deliberately breaking it. When I spoke to manager regarding possibility of having automatic doors he said he did not deal with that side of things. He ...
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May 09,2017
May 09,2017
3
people found
this helpful
this helpful
Coastal Management have been the best agency I have encountered to date. After doing a LOT of research, their prices were great and there were no "hidden fees". I was actually pleasantly surprised as I often prepared to pay more (for a guarantor for example), ...
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Comment on agent fees
Good!
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Yes
May 04,2017
May 04,2017
2
people found
this helpful
this helpful
The team at coastal are very friendly and welcoming, I've dealt with Alice Keartland mainly and she has been helpful from start, any issues I've had have been responded to quickly and dealt with straight away. I'm VERY happy with coastal experience!...
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Comment on agent fees
Good
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Yes
Mar 09,2017
Mar 09,2017
0
people found
this helpful
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.. just to say am really pleased the way Coastal has made my tenancy easy as pie and a special thankyou to Alice Keartland in Hove last week who , when the loo blew up , arranged it's replacement the next day , with new lino as well and ...
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Comment on agent fees
Good
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Yes
Aug 01,2016
Aug 01,2016
0
people found
this helpful
this helpful
Just finished a 2 1/2 year rent with Coastal, found all the staff to be very helpful and dealt with any repairs in a timely and professional manner. Would use again if in the Hove area...
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Jun 10,2016
Jun 10,2016
0
people found
this helpful
this helpful
I rented with Coastal Management for just under a year. All of my repairs were fixed very quickly and communication with everyone in the office was clear, precise, honest and professional. My move in and move out process was utterly painless and would rent with ...
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Comment on agent fees
Extremely good!
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Yes
Aug 05,2015
Aug 05,2015
2
people found
this helpful
this helpful
Myself and my partner have just moved out of a property with this agent as we relocated for work. We were always well looked after and received instant responses when anything needed attention. Our deposit was sorted in a quick manner and we received back ...
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Comment on agent fees
The fees we paid were reasonable and would be happy to use this agent again
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Aug 02,2015
Aug 02,2015
2
people found
this helpful
this helpful
I rented a property from coastal management for three years and in that time any issues were dealt with promptly, I would of still continued renting from coastal but had to get a three bedroom property. I would like thank Kim steele and the coastal ...
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Comment on agent fees
Fair
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Yes
Jun 26,2015
Jun 26,2015
7
people found
this helpful
this helpful
I was a tenant with Coastal for nearly 4 years and have only ever had a positive experience in dealing with them. They left me alone unless I contacted them which I really appreciated, it felt like I was trusted to look after my home. The ...
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May 12,2015
May 12,2015
1
people found
this helpful
this helpful
I would strongly dissuade anyone from using this company. We saw the reviews when we were in the middle of signing our tenancy agreement and thought we'd be optimistic and give them the benefit of the doubt in spite of their rating of <2 stars. Unfortunately, ...
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Apr 20,2015
Apr 20,2015
7
people found
this helpful
this helpful
From the start i found Costal to be a very good agent.
The onboarding of us as tenants was easy and when there were a couple of issues with the house in the first few weeks they were sorted quickly.
The always answered our queries ...
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Comment on agent fees
Reasonable rent and letting agent fees. Whilst I don't agree with Letting agents charging the tenants and the landlord I felt the fees charged by Costal were reasonable compared to the market.
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Mar 16,2015
Mar 16,2015
4
people found
this helpful
this helpful
I rented a flat in Hove from 'Coastal Management' for 18 years. I found the Coast Management team to be friendly, supportive and very helpful with any problems with the flat that arose over that time. Any problems were dealt with promptly and efficiently and I ...
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Nov 06,2014
Nov 06,2014
2
people found
this helpful
this helpful
We rented with coastal management for 5 years and in that time if there were any problems they were dealt with quickly. Jenna was always polite and friendly....
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Oct 09,2014
Oct 09,2014
2
people found
this helpful
this helpful
Very friendly and helpful. Quick and reassuring when there were problems and fair with the deposit return. As a first time tenant they were very knowledgeable and patient when I asked numerous questions. I would gladly use this agency again!!...
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Aug 12,2014
Aug 12,2014
2
people found
this helpful
this helpful
I had a tenancy with them for just over a year which only ended because the landlord wanted to sell the flat. I was given plenty of notice. There were a few issues in the flat which I let coastal know about and they were ...
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May 23,2014
May 23,2014
3
people found
this helpful
this helpful
I lived there for over 7 years, they never bother to decorate. When I first moved in the flat was already in a a bad state, looked like it was never painted, but they say they decorate flats every 10 years. I can't see how this can ...
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What agent could do to change your mind?
Take more care about the properties, like holes in the windows. Check them properly before letting next tenant move in (like the state of the oven)Attached Filesnbsp;
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Apr 11,2014
Apr 11,2014
2
people found
this helpful
this helpful
i am so please to say that i was satisfied on the transaction done by the agent so far with some problems we met along our stay in the flat. Few things are not manageent deals with Jenna and Marcus, i find them very supportive ...
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Apr 03,2014
Apr 03,2014
4
people found
this helpful
this helpful
DO NOT USE THIS COMPANY!
When moving in to a property last year we found a total of 14 issues within the first hour of moving in, staf were unhelpful, rude and uncommunicative
Prior to signing contracts we were told that the property would be fully ...
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What agent could do to change your mind?
Check properties properly before renting them out. Do not lie to your clients If problems occur with a property deal with them in a timely manner and communicate with your tennantsAttached Filesnbsp;
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Apr 03,2014
Apr 03,2014
2
people found
this helpful
this helpful
Since viewing the property, to moving in a week and a half ago, Coastal management have been very helpful. Me and my partner needed to move in quite fast, Tom was very helpful in helping this to happen and helping a quick turnover. When we ...
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Apr 02,2014
Apr 02,2014
2
people found
this helpful
this helpful
I can honestly say that the reason why I've managed to stay in West Sussex and "survive" another move was mostly due to the support and care I was given by Joanna, in the first instance, and then lately by Jessica. Coastal were extremely professional, ...
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Mar 15,2014
Mar 15,2014
34
people found
this helpful
this helpful
Do not even bother dealing with these people. They are not members of ARLA and they follow no codes of conduct. The discriminate and lie and are totally inadequate, all you have to do is ask any other letting agent about Coastal management and you ...
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What agent could do to change your mind?
Erm, just follow standard letting procedures rather than judging prospective tenants before they have even applied and taking two weeks to let them know they are never renting a property no matter what you do. Not lie. Not accuse of being aggressive for no reason and then using that as another cop out of the situation. Just please friends and strangers alike please trust me and just pretend coastal management is not there. If the two guys who own the properties see this review please feel free to contact me, I wanted to find you to see if I could still chat n person and rectify the situation as I am sure you are normal people unlike the people you have left making senseless decisions on your behalf and blaming it all on you.Attached Filesnbsp;
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Mar 11,2014
Mar 11,2014
2
people found
this helpful
this helpful
I lived in a property managed by Coastal Lettings for 2.5 years and found them to be very helpful. I only moved to another agent because of a particularly nice property I saw otherwise I would have stayed with Coastal! If I were moving again to ...
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Dec 18,2013
Dec 18,2013
2
people found
this helpful
this helpful
Every dealing I had with Coastal was very professional, friendly and polite. They were prompt in dealing with maintenance requests and were very accommodating and easy to deal with when I requested to change my rent payment date....
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Oct 16,2013
Oct 16,2013
1
people found
this helpful
this helpful
On numerous occasions I have contacted this company regarding the needed decoration, repairs and cleaning of the communal areas, which also includes the back and front yard-and this has been ignored.I have been forwarded mail you have sent to other tenants' of this property ...
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Alice
(21)
Alice
(14)
Hannah
(9)
Cheyenne
Beth
(8)
Jenna
(7)
Kim
(3)
Christy
(2)
Joanna
(2)
Eleanor
(2)
Marcus
(2)
Jessica
(1)
Tom
(1)
Sarah
(1)
Julie
(1)
Kirsty
(1)
Lorna
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:16 PM 23/10/2018 by Joanna
Best Letting Agent in Hove 
