100% sales valuation accuracy
100% sales fee satisfaction
Welcome to Coapt. We’re Brighton-based property experts specialising in student accommodation, buy-to-let investments and property sales. Our friendly and experienced team are experts at matching the right tenants or buyers to the right homes. All our staff achieve NFOPP (National Federation of Property Professionals) recognized qualifications, so we’re ...
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Welcome to Coapt. We’re Brighton-based property experts specialising in student accommodation, buy-to-let investments and property sales. Our friendly and experienced team are experts at matching the right tenants or buyers to the right homes.
All our staff achieve NFOPP (National Federation of Property Professionals) recognized qualifications, so we’re primed to give the best possible advice. Our links with the Property Ombudsman (TPO), UKALA, the National Landlords Association (NLA) and various publications ensure we keep our clients updated and informed.
Our personal experiences as landlords, investors, vendors and tenants means we know exactly what our customers want.
All our staff achieve NFOPP (National Federation of Property Professionals) recognized qualifications, so we’re primed to give the best possible advice. Our links with the Property Ombudsman (TPO), UKALA, the National Landlords Association (NLA) and various publications ensure we keep our clients updated and informed.
Our personal experiences as landlords, investors, vendors and tenants means we know exactly what our customers want.
Latest Reviews
View all Reviews 135
7th Oct 2023
reviewed by 'Andy'
2nd Oct 2023
reviewed by 'Giles Naylor'
7th Aug 2023
reviewed by 'Eliza McLaughlin'
27th Jul 2023
reviewed by 'dgd'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £330,000 | £355,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 68 | 2 | 24 | 30 | 2 | 0 | 3 | 0 | 3 | 3 |
Areas covered
- BN1
- BN2
- BN3
- BN4
Address
108a Lewes Road
Brighton
Brighton and Hove
BN2 4AE
01273 645797
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Jun 27,2016
Jun 27,2016
0
people found
this helpful
this helpful
I Have several properties in Brighton managed by MTM, have been dealing with them for a few years, could not fault them. They are helpful, their customer care is perfect and quick in taking any needed action....
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Comment on agent fees
Their fees are excellent
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Jun 27,2016
Jun 27,2016
0
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*Always personable, helpful and finds a solution to any issues that arise. I have been letting several properties in Brighton for some years and not all agents are the same. I have never had a problem with tenants found for me by * and everyone else ...
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Comment on agent fees
They work well for me
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Jun 27,2016
Jun 27,2016
0
people found
this helpful
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As a landlord of several Properties in Brighton I am consistently impressed with the professionalism, desire and tenacity of the MTM management and staff headed up by *. Generally, whenever I call,I know whatever my query, be it some specialist advice or a property update ...
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Comment on agent fees
Good
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Jun 27,2016
Jun 27,2016
0
people found
this helpful
this helpful
Have used MTM for a number of years now, they provide an excellent service and provide great customer care. Whenever small issues arise they react quickly and with diligence. I know that if I need any help or advice they are on the other end ...
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Comment on agent fees
Fee's are reasonable, but you do get what you are paying for. Good value.
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Jun 27,2016
Jun 27,2016
0
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I have dealt with * at MTM since 2015 and he has provided an excellent service in relation to the HMO property I let. I am always kept updated as to letting progress and any questions I have are always answered promptly. Using A has increased the ...
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Comment on agent fees
I think their fees are competitive
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Jun 25,2016
Jun 25,2016
0
people found
this helpful
this helpful
I have worked with MTM and * in particular for several years now and I have always found them to be helpful, efficient and hard working on my behalf. They have achieved successively improved rents for me year on year and always seem to be able ...
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Comment on agent fees
In line with others in Brighton
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Jun 24,2016
Jun 24,2016
0
people found
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MTM Property Services and in particular * who has been out main contact , have provided us with excellent service since we purchased our current student letting property two years ago. On our recommendation my brother-in-law and a friend have also benefited from * expertise, his in depth ...
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Comment on agent fees
Good for the service provided
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Jun 24,2016
Jun 24,2016
0
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this helpful
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I am a landlord in Brighton and am very happy with the service I have received from MTM and *....
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Comment on agent fees
Good
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Yes
Jun 24,2016
Jun 24,2016
0
people found
this helpful
this helpful
I have been with MTM as a landlord for five years. From the moment I walked in I was amazed by the professional of * and the team and I still am. I can and have highly recommended * and MTM to other landlords who have joined ...
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Comment on agent fees
Very good competitive feed
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Jul 10,2015
Jul 10,2015
0
people found
this helpful
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I am an experienced landlord who has many properties but am very busy with little time to manage the advertising process. I decided to use MTM on an tenant find basis to rent two of my houses and have found MTM to be very professional ...
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Jun 24,2015
Jun 24,2015
0
people found
this helpful
this helpful
Gavin Kerruish of MTM Property (my agent) has managed to deliver an outstanding service, and always with a friendly smile. Upon matters that needs to be dealt, such as furniture fix or any sort of upgrade, he gets it done, and gets it done fast. ...
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Jun 24, 2015
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(1)
Hello,
Thank you so much for taking the time to write a review. We are so pleased to hear you are happy with the service we provide and Gavin has been so attentive. I am happy to hear we will have you as a tenant for another year and we will ensure we continue to provide you with the high level of service we strive for. Once again thank you for you kind words, it is very much appreciated. As always, if there is anything we can do to help, please do not hesitate to contact us. ...
Mar 03,2015
Mar 03,2015
0
people found
this helpful
this helpful
Both Gemma and Kim have been very pro-active in securing tenants and keeping me informed at all times. They have been friendly and extremely professional and are also very good to listening to different ideas and are not set in their ways. I wouldn't have ...
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Jun 24, 2015
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(1)
Hello,
We are happy to hear you are pleased with our service and that Kim and Gemma have been looking after you well. Thank you so much for taking the time to write a review, it is great to know you would recommend us.
As always, if you need anything at all, please do not hesitate to contact us.
Thank you. ...
Sep 29,2014
Sep 29,2014
0
people found
this helpful
this helpful
As a landlady, my initial talk with *MTM was professional, detailed, and informative about MTM and their services, but even more valuable, it gave me the contacts and information I needed to prepare the house for letting. Any requests for help or information were answered ...
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Aug 21,2014
Aug 21,2014
0
people found
this helpful
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I moved to an MTM property for my second year of uni and I felt that we were treated respectfully and looked after well. The major factor for this was the dealings with issue of the house, if there was a problem no matter how ...
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Aug 06,2014
Aug 06,2014
0
people found
this helpful
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MTM Mange several properties for me and I find Charlotte so proffeshional in her dealings with my self and the ocupiers.
All calls and e/mails are acted on imediatley and Charlotte has sorted out ordering new beds as needed and keeping the tenant in ...
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Jul 11,2014
Jul 11,2014
0
people found
this helpful
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I do not really have much to say about MTM, though I feel that this actually reflects the quality of the service - I have no complaints to make. Toby as our landlord has been second to none, ensuring that any issues or problems we've ...
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Jul 16, 2014
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(1)
Hi Jack,
Thank you very much for taking the time to write a review, it is lovely to hear you have been so happy with the service MTM and your landlord Toby have provided to you during your tenancy. As always, if there is anything we can do to help, please let us know. Hope you have an enjoyable summer.
Many Thanks Toby and the MTM ...
Jun 11,2014
Jun 11,2014
0
people found
this helpful
this helpful
I have recently had dealings with MTM Property Services as a landlord - they were excellent. From the outset MTM provided me with a dedicated manager (Helen) who was brilliant at keeping me informed through the advertising, pricing, viewings and contract processes. I was also ...
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Jul 02, 2014
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(1)
Hi Huw,
Thank you so much for taking the time to write a review, we are very pleased to hear you have received the high standards of service we strive to deliver, it is great to have another happy customer. As always, if there is anything else we can help you with or if you just need some advice, please do not hesitate to contact us. ...
Jun 09,2014
Jun 09,2014
0
people found
this helpful
this helpful
Gemma at MTM is extremely efficient and hard working and her communication with the tenants is excellent. If there is ever a problem at the house, you only have to email or call and she sorts out the problem straight away within 24 hours. I was ...
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Jun 11, 2014
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Hi Alice,
Thank you very much for taking the time to write a review. We are so pleased to hear you have been happy with our service. As always, if we can do anything to help please let us know. ...
May 29,2014
May 29,2014
1
people found
this helpful
this helpful
I have been staying with friends whilst searching for a place to stay in Brighton and have been so astounded by the service I have seen MTM provide in multiple properties that it has not only put me off going near any properties dealt with ...
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Jun 02, 2014
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(1)
Hello,
We are deeply concerned regarding some of the points you have raised in your review and would urge you and the tenants you refer to, to contact us directly so we can rectify any problems we may not be aware of. We are members of UKALA, NLA and The Property Ombudsman and strive to provide high standards of service to both tenants and landlords. Thank you for your comments, please be assured we take all feedback very seriously. ...
May 19,2014
May 19,2014
1
people found
this helpful
this helpful
MTM were very good at keeping in contact with us and letting us know what they had planned for the house, e.g viewings and work being done. We were spoken to with respect when it came to any issues that needed discussing. They were ...
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May 21, 2014
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(1)
Hi Will,
Thank you so much for taking the time to leave us some feedback. We are pleased to hear you have been happy with our service. Sorry to hear we let you down on one occasion and you were left waiting to find out about renewing your property, your comments have been noted and it is great to have some constructive criticism to work on. ...
May 18,2014
May 18,2014
0
people found
this helpful
this helpful
MTM deliver an average level of service.
They performed all the functions I would expect of an agent.
The agency fee was high, especially considering it did not include a fee to a separate moving-in/out company....
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May 19, 2014
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(1)
Hello,
Thank you very much for taking the time to write a review. Any properties that MTM manage receive a full inventory, check in and check out by a third party company, however if we only provide an 'introduction' the landlord of your property If there are any other areas you feel we could improve on to ensure we deliver a 5 star service please contact us directly and we would we;come your feedback. ...
Mar 13,2014
Mar 13,2014
0
people found
this helpful
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10/10
Our dealing with MTM property have been of the utmost excellence. I was living in Brighton prior to renting through MTM and had a lot of trouble with my house before and the estate agents were extremely slack and didn't show much care or consideration ...
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May 08, 2014
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(1)
Hi Cameron,
Thank you so much for taking the time to leave us some feedback. We are pleased to hear you are a happy customer and feel we are providing a good service. As always, if you need anything at all please get in touch and we will be happy to help. ...
Mar 09,2014
Mar 09,2014
0
people found
this helpful
this helpful
MTM have managed my property for a number of years now and have always provided an excellent service. There will always be conflict between landlord and tenant (I was a tenant for many years before buying my property so I am, sympathetic to the conflict ...
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May 08, 2014
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Hi Lena,
We are so happy to hear you are having a positive experience renting your property through MTM. We would like to thank you for being a valued client and taking the time to leave us some feedback. ...
Feb 26,2014
Feb 26,2014
4
people found
this helpful
this helpful
Can you give a zero star review?
Be very careful of this little outfit. However good the properties might be, their badly worded and amateurish contracts are full of inconsistencies and contradictions and pretty much place the onus for anything that can go wrong on ...
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What agent could do to change your mind?
They need to be honest, use properly written contracts, learn to treat tenants with respect. We understand that the landlord, not the tenant, is the client but the tenant provides the income without which there would be no clients.Attached Filesnbsp;
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May 08, 2014
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(1)
Hello Aisha,
Thank you for taking the time to leave feedback. I am very sorry to hear you are not satisfied with the service you have received and would like to assure you that your comments are taken very seriously. Our paperwork has been checked by solicitors and anyone is free to have our paperwork check by a third party. We are always working had to improve our service. If you would like to discuss any of your comments in further detail please call the office and request to speak to a man ...
Jan 27,2014
Jan 27,2014
0
people found
this helpful
this helpful
I have been renting with MTM since the past 2 years and when I first entered the property, I was amazed at the level of cleanliness. Whenever there has been maintenance issues, our landlord Toby, has dealt with the problems promptly. I have always received the ...
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May 08, 2014
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Hi Rema,
Thank you so much for your feedback and taking the time to post a review. We are very pleased to hear you are happy with the service you have received and that we have made your first time renting as a student easier. As always, if you need anything at all please let us know. ...
Jan 16,2014
Jan 16,2014
2
people found
this helpful
this helpful
As a tenant in a student house we dealt with MTM a lot. The first issue was apparent after my first experience of them, pushing me to pay up straight away, and paying for a month in advance despite none of the tenants actually moving ...
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May 08, 2014
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Dear Brightonuni Student,
I am sorry to hear you have not been satisfied with the service you have received from MTM. Thank you for taking the time to leave feedback. If you would like to discuss the issues you have raised in more detail or if we can do anything to help in regards to explaining our payment process and any charges please feel free to contact us and one of the team will be more than happy to help. ...
Dec 12,2013
Dec 12,2013
0
people found
this helpful
this helpful
I would like to take this opportunity to thank my landlord Toby for being so amazing. From day one till now, whenever i have had any problems or any questions you have been available will quick replies to my emails or phone calls . I have ...
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Nov 19,2013
Nov 19,2013
0
people found
this helpful
this helpful
Gemma and Adam do a fantastic job at being the ones at MTM who are responsible for our properties. I have always found them highly professional in all the dealings that I have had with them. I highly recommend MTM Property Management as a company ...
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Nov 12,2013
Nov 12,2013
6
people found
this helpful
this helpful
I was taking over someone else's tenancy and due to move in this weekend. However 2 days before I was due to move I received a phonecall from the agent saying I had been refused as a tenant by the landlady due to being on a ...
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What agent could do to change your mind?
Actually help me instead of robbing me.Attached Filesnbsp;
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Nov 19, 2013
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(1)
Dear Flora,
Thank you for your review. We work hard to provide a good service to all our tenants and landlords and have to make sure we look after the interest of both. You provided us with some incorrect information regarding your employment status which unfortunately led to your application being declined by a third party referencing firm. You signed a pre-contract agreement which stated that if you failed your application your agency feed are non-refundable, which is in line with standard ...
Nov 05,2013
Nov 05,2013
0
people found
this helpful
this helpful
I have always found the customer service and communication to be second to none, whatever the issue may be ,from buying a property through their sales dept , managing a property or querying a prospective tenant reference point..They always provide me with the very top ...
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Charlotte
(16)
Gavin
(14)
Gemma
(12)
Adam
(8)
Kayleigh
(8)
Syd
(7)
Alicia
(5)
Wesley
(3)
Toby
(3)
Rachel
(2)
Emma
(2)
Stuart
(2)
Grace
(1)
Jennifer
(1)
Koz
(1)
Leon
(0)
Matt
(0)
Alessandra
(0)
Alex
(0)
David
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 1:30 PM 13/12/2017 by Dan Taylor
