Clyde Property
1.8/5, 124 reviews
24% recommended
73% sales valuation accuracy
75% sales fee satisfaction
59% lettings valuation accuracy
37% lettings fee satisfaction
No company information
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Latest Reviews

 View all Reviews 124
13th Sep 2024
reviewed by 'KEW TERRACE'
“Bad management, no care for furnishings and no proper monitoring of condition of rental property.I had rented out a ......”
22nd Jul 2023
reviewed by 'Matthew Wheeler'
“Borderline illegal sales tactics. The sales team lie about fake offers put into properties to try and increase your offer. ......”
28th Apr 2023
reviewed by 'Ace'
“Terrible experience. First time buyers here and the agent showing houses was just so rude. Very arrogant. Convinced she had ......”
14th Dec 2022
reviewed by 'Clyde Property'
“Terrible attitude, rented for 8yrs and still insisted on 6month property visits, could have made this yearly - even though ......”
23rd Nov 2022
reviewed by 'Marie'
“We have just successfully sold out flat with Clyde Property, West End, Glasgow.From the very start in choosing an ......”
9th Jun 2022
reviewed by 'Aidan'
“Disgraceful, exploitative, shameless, greedy, unhelpful, rude - other than that I’m sure Clyde Property are great. After leaving us ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 73% 75% £54,000 £382,075
Lettings 59% 37% £425 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 14 3 54 15 5 3 1 2 20
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: 10:00 - 16:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Letting agents
Latest Properties

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Clyde Property Branches (view all 14)
Ayr, KA7
Bearsden, G61
Clarkston, G76
Clarkston Head Office, G76
Dumbarton, G82
Edinburgh, EH10
Falkirk, FK1
Glasgow, G71

“Absolutely terrible; under no circumstances use Clyde.They constantly change ......”

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Dec 01,2013
Minithumbdown
By: 'armylandlord'
Dec 01,2013
4 people found
this helpful
Absolutely terrible; under no circumstances use Clyde. They constantly change the person 'managing' your property. I've had three different people email me in a week, none of whom talk to each other. I'm not sure for what they charge a monthly fee as all they ...
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What agent could do to change your mind?
Not be rip of merchants with God awful customer service. Actually manahe the property.
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“This agent is now called Caledonia Bureau.We received all ......”

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Nov 22,2013
Minithumbdown
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Sharon
By: 'Caledonia'
Nov 22,2013
6 people found
this helpful
This agent is now called Caledonia Bureau. We received all the usual promises and guarantees of tenant vetting and management when we engaged the services of this agent to manage our letting. I could overlook the fact that it took them over 6 months to find ...
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What agent could do to change your mind?
Had a professional attitude and managed the property with their customers interest their prime focus rather than trying to please an unreasonable tenant.
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“I tried to rent a property through Clyde West End. ......”

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Sep 27,2013
Minithumbdown
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Judy
By: 'Jen'
Sep 27,2013
4 people found
this helpful
I tried to rent a property through Clyde West End. They were so rude, obnoxious and abrupt I have been left simply unable to spend my money with them. All I can say is thank God I read these reviews!! I went in on Monday ...
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What agent could do to change your mind?
Train their staff to not be rude and obnoxious. Give their staff training on the referencing process. Teach everyone about common telephone courtesy and face-to-face customer communications. Or much easier.... Find new office staff for their byres road branch Judy Green is one of the rudest and most unpleasant women I have ever come across.
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“They gave us a property which was essentially unsecured. All ......”

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Sep 19,2013
Minithumbdown
By: 'clydearecharlatans'
Sep 19,2013
2 people found
this helpful
They gave us a property which was essentially unsecured. All the windows had a mechanism to prevent someone opening the window from the outside - bar one. We were burgled by someone who entered through this window. Not completely foreseeable (if a bit careless) on ...
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What agent could do to change your mind?
The agent could only have changed my mind by showing the slightest interest in dealing with our problems.
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“From the start it was obvious they were not consistent ......”

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Sep 14,2013
Minithumbdown
By: 'Unkown'
Sep 14,2013
3 people found
this helpful
From the start it was obvious they were not consistent with their word. They told me that if I left the flat in the same condition as I received it no money should be deducted from my deposit so I did this. They are charging ...
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“I had a negative experience with Clyde from start to ......”

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Aug 14,2013
Minithumbdown
By: 'Anne'
Aug 14,2013
3 people found
this helpful
I had a negative experience with Clyde from start to finish. They applied a £160.00 cleaning charge at the end of my tenancy even though I had had the property professionally cleaned over 2 days. They didn't fix the shower for weeks and ignored my calls....
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What agent could do to change your mind?
Nothing could make my change my mind. Clyde are corrupt.
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“After two years in the same property, I was present ......”

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Aug 10,2013
Minithumbdown
By: 'F***d'
Aug 10,2013
4 people found
this helpful
After two years in the same property, I was present during the check out and I received the congratulations form the person who did it for the good conditions of the property. After this, what I received from the company is that they will deduct ...
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What agent could do to change your mind?
Don't stell
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“Charged admin fees and credit fees to the tune of£420 ......”

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Jun 30,2013
Minithumbdown
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Elaine
By: 'Ally'
Jun 30,2013
4 people found
this helpful
Charged admin fees and credit fees to the tune of£420 Reported damage to back doors which was never resolved A leaky toilet was half repaired 6 months after reporting it and was only fixed 2 months before we were forced out due to the landlord selling the ...
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What agent could do to change your mind?
Nothing. Terrible service before we had even moved in.
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“TERRIBLE MANAGEMENT, COMPANY TO AVOIDI've bee renting with clyde property ......”

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Jun 25,2013
Minithumbup
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Michelle
By: 'agt27'
Jun 25,2013
5 people found
this helpful
TERRIBLE MANAGEMENT, COMPANY TO AVOID I've bee renting with clyde property for 2 years. They did not sort out any of the problems that we had in the property. The first problem was that the intercom systen did not work. We sent them several mails during ...
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“Viewed one property and they charged £260 admin fee and holding ......”

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May 10,2013
Minithumbdown
By: 'JimG'
May 10,2013
3 people found
this helpful
Viewed one property and they charged £260 admin fee and holding fee.Lease this little flat for 6 months to 1 year. at £450 per month. Then some real posh sounding idiot called and said he was from MARAS in London,, I mean I'm in Scotland dealing with a ...
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What agent could do to change your mind?
Very poor quality of service. and Why use a bools in the mouth London Agency to treat people that way I am not renting something I cant afford. 4 years accounts the man is DREAMING.
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“I was really pleased with Clyde as an Estate Agent. ......”

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Nov 21,2012
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Cheryl
By: 'Thank'
Nov 21,2012
1 people found
this helpful
I was really pleased with Clyde as an Estate Agent. Cheryl was really helpful and managed to get lots of viewers quite quickly and we actually got a closing date, despite other agents having told us that the market was pretty bad. I found it ...
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“I concur in full with the other reviews here. Furthermore, ......”

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Jul 24,2012
Minithumbdown
By: 'Kitty'
Jul 24,2012
5 people found
this helpful
I concur in full with the other reviews here. Furthermore, they are not only awful from the tenant's point of view, they are also terrible for landlords. My landlord got in touch with me as soon as I moved into the flat I rented through ...
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What agent could do to change your mind?
The service provided by Clyde Property is so poor that nothing short of a complete change in the culture, organization and personnel of the company would alter my opinion of them.
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“I too wish I had seen these reviews before I ......”

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Jul 16,2012
Minithumbdown
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Iain
By: 'Mad'
Jul 16,2012
10 people found
this helpful
I too wish I had seen these reviews before I agreed a contract with this bunch of con-artists. It seems that cleaning is a key issue, I too cleaned the property to a far higher standard than I took it on at but they disagreed ...
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What agent could do to change your mind?
Do what is required of them - e.g. inventory Respond to correspondence and phone calls Repay debts incurred on their behalf due to their incompetence
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“Do not rent from Clyde property!!!!We had very bad ......”

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May 28,2012
Minithumbdown
By: 'Olessya'
May 28,2012
10 people found
this helpful
Do not rent from Clyde property!!!! We had very bad experience and still not resolved all our issues! We lived in a property as tenants for nearly 6 years! At the time of leaving we cleaned property to a high standarts including carpet wash, windows, everything ...
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By: Anna
May 29, 2012
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Hi, I have had major problems with Clyde Property and am looking to gather some people who would be interested in standing outside their Byres Road branch one day with placards to warn others of ever letting with them. Would you be interested? Please email me at [email protected] ...

“Took our rent money and failed to deliver a wind-tight, ......”

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Apr 12,2012
Minithumbdown
By: 'SBC'
Apr 12,2012
4 people found
this helpful
Took our rent money and failed to deliver a wind-tight, water-tight property throughout the entire lease period. Property had streams of water inside, enough wind to blow out the candles on a birthday cake, driveway that washed away any time it rains, and generally was ...
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What agent could do to change your mind?
They could have not rented this terrible property, or at least maintained it, or let the tenants out of the lease when they found how terribly maintained it was.
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“Terrible experience with Clyde Property from the beginning. Firstly when ......”

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Apr 06,2012
Minithumbdown
By: 'Rob'
Apr 06,2012
2 people found
this helpful
Terrible experience with Clyde Property from the beginning. Firstly when we were signing the lease they had asked for a administration fee which we were happy about but paid, then after the contract had been signed then asked for more administration fees which we refused ...
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“I wish I had read these reviews before signing up ......”

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Jan 26,2012
Minithumbdown
By: 'Unhappy_with_Clyde'
Jan 26,2012
18 people found
this helpful
I wish I had read these reviews before signing up with Clyde. It took 7 months to get our house rented out, and during that time they had no helpful suggestions as to how to get tenants in. Communication was awful, we had to chase them, ...
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“The administration of this company is a shambles, I have ......”

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Dec 19,2011
Minithumbdown
By: 'disenchanted'
Dec 19,2011
10 people found
this helpful
The administration of this company is a shambles, I have had no information on inspections to my property. Their staff are curt and treat the management of your property as a joke. Buyer beware of this company DO NOT LET USING THIS COMPANY...
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“Whether you are a prospective tenant or landlord avoid Clyde ......”

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Oct 31,2011
Minithumbdown
By: 'indigomango7'
Oct 31,2011
13 people found
this helpful
Whether you are a prospective tenant or landlord avoid Clyde Property at all cost! I rented one of their properties for two years. In that time I have found their staff to be extremly unhelpful and the customer service of their property management center abysmal ...
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What agent could do to change your mind?
Revamp the whole business. Starting by training their staff at the property management center on basic customer service skills.
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“Used the Bearsden Branch to let my flat and was ......”

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Oct 20,2011
Minithumbdown
By: 'Louise'
Oct 20,2011
14 people found
this helpful
Used the Bearsden Branch to let my flat and was very disappointed at the unprofessional serivce I received throughout the process. Although my flat was only on their webiste for one day before a perspective tenant was found - that is really their only saving ...
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What agent could do to change your mind?
Communicate better. Do not give false promise. Respond when people contact you and provide full, correct information. Learn some humility.
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“I am really annoyed that I even have to give 1 ......”

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Oct 10,2011
Minithumbdown
By: 'Dont_Use_Cyde_Property'
Oct 10,2011
10 people found
this helpful
I am really annoyed that I even have to give 1 Star for Clyde Letting. They are by far the WORST letting agent I've ever dealt with. 1) Overcharged an extra 150 quid 'administration fee' that they failed to mention before on the day we were moving in. ...
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What agent could do to change your mind?
They are all soulless, full of attitude and you wouldn't get an apology out of them if their mother's life depended on it. It really is true what they say about estate agents. Especially those who work for the shambolic swindling outfit that is Clyde Property.
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By: Avoid Clyde Letting
Oct 18, 2011
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I agree, I cant believe they can get away with this. The worst experience ever from the start. Tried to charge us an extra £50/month because "the computer says so". even though it was advertised on the net and in brochures within the shop at the lower price. And if we didn't like it we didn't have to move in and lose our £150 credit check. This happened the day we were supposed to move in and had no where else to go. When we wouldn't go to sign the contract the price came down to the adver ...

“absolute disaster from start to finish. letting agents are all ......”

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Sep 09,2011
Minithumbdown
By: 'simmy'
Sep 09,2011
5 people found
this helpful
absolute disaster from start to finish. letting agents are all crooks in my experience, but this lot take the biscuit. from the start, it took us over a week to get a viewing due to "staff shortages". when we eventually got to see the place ...
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What agent could do to change your mind?
carried out work in the house when they should have reasonable flat inspections staff who are polite and helpful return of deposit honesty and integrity
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“Worst company ever. The staff are rude, the tenants we ......”

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Jul 25,2011
Minithumbdown
By: 'Bglaive'
Jul 25,2011
12 people found
this helpful
Worst company ever. The staff are rude, the tenants we had caused lots of damage. We didn't receive any compensation. The branch staff are unhelpful, defensive and incompetent. Overall it was heartbreaking to get our property back in such a state and then find out ...
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“The worst letting agency I have ever came across. I ......”

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Mar 23,2011
Minithumbdown
By: 'bOOnda'
Mar 23,2011
7 people found
this helpful
The worst letting agency I have ever came across. I have used in total six in my life and before Clyde only once have I been deducted money from my deposit. Not a bad record as far as leaving the house in good order. I ...
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By: HEATHER
May 09, 2012
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I have just left a flat which i rented for 6mnth with clyde and i left it in a better condition that when i moved in. The place was needing a paint and the carpets were in need of a clean. I cleaned the place from top to bottom . It was shining and they have picked hundreds of faults in every room. They have said the walls and doors are badly scuffed. I have left pin pricks in plcaes where idid not even have a picture up. I would never private rent through these people again. I think thet are cr ...

“Utterly useless and unhelpful with most staff having a serious ......”

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Feb 23,2011
Minithumbdown
By: 'MikeT101'
Feb 23,2011
6 people found
this helpful
Utterly useless and unhelpful with most staff having a serious attitude problem. Happy to take the management fee but: incorrectly listed repeatedly, had property empty for months, didn't pay service companies, messed up start date for tenants which made a month and a halfs difference ...
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“Terrible company, Never bothered giving us an inventory for 3 months ......”

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Feb 11,2011
Minithumbdown
By: 'Eyanne'
Feb 11,2011
6 people found
this helpful
Terrible company, Never bothered giving us an inventory for 3 months when it arrived it was the work of fiction! Impossible to get the simplest repairs done and they have such a bad attitude in the shop. Why would a landlord ever place a property with ...
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“Please never rent from Clyde Letting. They are rude, obnoxious ......”

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Jan 09,2011
Minithumbdown
By: 'WeeJJ'
Jan 09,2011
4 people found
this helpful
Please never rent from Clyde Letting. They are rude, obnoxious and patronising. They charged a friend of mine ...
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“Please avoid 'Clyde Property' at all cost. I have had ......”

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Dec 10,2010
Minithumbdown
By: 'luciarosa'
Dec 10,2010
4 people found
this helpful
Please avoid 'Clyde Property' at all cost. I have had a terrible experience with them, as it seems have many others. My grievance lies with the return of deposit....an extraordinary long time for return of anything, and after a delay of many weeks a ...
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“Beware Clyde Property! They will come into your home uninvited ......”

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Dec 02,2010
Minithumbdown
By: 'chuhikudasai'
Dec 02,2010
5 people found
this helpful
Beware Clyde Property! They will come into your home uninvited and send you letters about hoovering the carpet, they will break your property and not inform you, they are not helpful when you phone them and deny any responsibility for keeping up their part of ...
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“Terrible- Impossible to get in contact with anyone. Refusal to ......”

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Nov 29,2010
Minithumbdown
By: 'reviewer123'
Nov 29,2010
4 people found
this helpful
Terrible- Impossible to get in contact with anyone. Refusal to give back deposit. Do not keep accounts and claimed we owed 6 months rent when leaving. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:40 AM 30/03/2018 by Jenna.b Jenna.b

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