Clyde Property
1.8/5, 124 reviews
24% recommended
73% sales valuation accuracy
75% sales fee satisfaction
59% lettings valuation accuracy
37% lettings fee satisfaction
No company information
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Latest Reviews

 View all Reviews 124
13th Sep 2024
reviewed by 'KEW TERRACE'
“Bad management, no care for furnishings and no proper monitoring of condition of rental property.I had rented out a ......”
22nd Jul 2023
reviewed by 'Matthew Wheeler'
“Borderline illegal sales tactics. The sales team lie about fake offers put into properties to try and increase your offer. ......”
28th Apr 2023
reviewed by 'Ace'
“Terrible experience. First time buyers here and the agent showing houses was just so rude. Very arrogant. Convinced she had ......”
14th Dec 2022
reviewed by 'Clyde Property'
“Terrible attitude, rented for 8yrs and still insisted on 6month property visits, could have made this yearly - even though ......”
23rd Nov 2022
reviewed by 'Marie'
“We have just successfully sold out flat with Clyde Property, West End, Glasgow.From the very start in choosing an ......”
9th Jun 2022
reviewed by 'Aidan'
“Disgraceful, exploitative, shameless, greedy, unhelpful, rude - other than that I’m sure Clyde Property are great. After leaving us ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 73% 75% £54,000 £382,075
Lettings 59% 37% £425 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 14 3 54 15 5 3 1 2 20
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: 10:00 - 16:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Letting agents
Latest Properties

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Clyde Property Branches (view all 14)
Ayr, KA7
Bearsden, G61
Clarkston, G76
Clarkston Head Office, G76
Dumbarton, G82
Edinburgh, EH10
Falkirk, FK1
Glasgow, G71

“Treat tenants like pieces of rubbish!...”

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Oct 31,2018
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Michael
By: 'Gemma'
Oct 31,2018
1 people found
this helpful
If I could give zero stars I would! We're currently renting a property through this agency and they are the absolute worst we have just been served with notice to quit for no sufficient reason we have always paid our rent but the minute we ...
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Comment on agent fees
VERY BAD!!!!!
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“Poor contact...”

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Oct 30,2018
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By: 'Renter'
Oct 30,2018
1 people found
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We've tried to let some properties in Stirling through this agency. They hardly ever reply to emails, and at one of the viewings they had no idea what was included in the rental or not....
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“Landlords refrain from instructing you want your property mis-managed, damaged with over occupancy and no intervention...”

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Oct 28,2018
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By: 'Unhappy'
Oct 28,2018
1 people found
this helpful
Landlords if you are considering using Clyde, please re-think your agent unless you want it mis-managed, overcrowded and damaged. Do not fall for their sales talk that there will be inspections every two months, I have an email which states they aim for quarterly. However ...
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Comment on agent fees
They charge too much for the service they provide. They claim to carry out two monthly inspections then say if the tenant doesn’t want to give access, they don’t have to. We now have an authorised HMO because of their incompetence.
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“Poor service...”

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Oct 23,2018
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By: 'KateM'
Oct 23,2018
1 people found
this helpful
I rang up about a property and asked the person on the phone some questions during a 10 minute phone call. Someone rang back a few hours later and said that they didn't know I had raise any questions. I then explained again when I wanted ...
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“Easy house move...”

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Oct 11,2018
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Nicola
By: 'Efficient'
Oct 11,2018
0 people found
this helpful
We purchased our home from Clyde Property in Bearsden. Viewings were arranged to suit us. Lovely staff calling us for feedback and our offer was dealt with efficiently. We went to collect the keys for our new home and were given kind words and a ...
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Comment on agent fees
On par with the rest
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“Trully dreadful customer service...”

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Sep 13,2018
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By: 'Disgruntled'
Sep 13,2018
0 people found
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I have just bought a flat from Clyde Property. Only the keys to the actual front of the flat itself work, the other keys do not work. Therefore I do not have a key to the main front and back door of the block of ...
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Comment on agent fees
N/A
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By: Delighted
Dec 10, 2021
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Delighted with our new home, Clark and the ladies were fantastic and professional throughout. ...

“Happy landlords...”

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May 04,2018
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Jordan
By: 'Happy'
May 04,2018
1 people found
this helpful
We have been renting property with Clyde and are very impressed with Jordan kirkwoods efficiency. Two recent repairs reported by our tenants have been resolved quickly. We have been informed beforehand and costs have been very reasonable with very good electrician and window repair man. ...
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Comment on agent fees
Very reasonable for their high standards
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“No show...”

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Apr 29,2018
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Nicholas
By: 'Paul'
Apr 29,2018
1 people found
this helpful
Made a confirmed appointment with Clyde to put my house my house on the market after being recommended .Arranged appointment with Nicholas Scott with 2 Ts. Had a day off work and waited and waited, no show. Called office and was told they were double booked ...
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“Clyde Property handled the sale of my mums home. They ......”

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Feb 13,2018
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Nicola
By: 'Margaret'
Feb 13,2018
1 people found
this helpful
Clyde Property handled the sale of my mums home. They kept me upto date with progress and the team were extremely helpful through the sale. I would recommend Clyde Properties as they are very professional and being able to look at the on-line progress of ...
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“Disappointed to report we have had nothing but trouble with ......”

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Feb 12,2018
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Jordan
By: 'Claire'
Feb 12,2018
7 people found
this helpful
Disappointed to report we have had nothing but trouble with this letting agent The 'service' received bears no resemblance at all to the promises in the glossy brochures Our rent is never received in full or on time, despite the tenant paying properly. The calls ...
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Comment on agent fees
too high based on service provided
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“I received excellent service and advice from Andrew, Kirsten and ......”

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Feb 07,2018
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Andrew
By: 'Arlene'
Feb 07,2018
1 people found
this helpful
I received excellent service and advice from Andrew, Kirsten and the team at Ayr. I was very impressed by their overall professionalism, positivity and helpfulness before, during and after the sale of my property. Thanks very much for all your help, will definitely recommend!...
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Comment on agent fees
Good
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“This company are not to be trusted. An office full ......”

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Dec 29,2017
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By: 'Mr'
Dec 29,2017
4 people found
this helpful
This company are not to be trusted. An office full of inexperienced people* who tried to undersell my house by £65,000 before I moved to a more reputable local agent who got me the right price. I am sure **(the valuer) was trying to sell it ...
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Comment on agent fees
Very low fees and clearly you get what you pay for.
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“Stephanie is really helpful, knowledgeable and has been so caring ......”

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Dec 12,2017
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Steph
By: 'Stewart'
Dec 12,2017
1 people found
this helpful
Stephanie is really helpful, knowledgeable and has been so caring throughout the many renting projects she has done for us. Stephanie has always been so professional in her manner and indeed her ability to find the right tenant for the properties we have is second ...
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Comment on agent fees
The fees are fair and great value for money. Everything that they can possibly do to make the transaction smooth and hassle free they do and that has to be worth something in most tenants minds. They hold your hand throughout the process.
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“Julie and her colleagues handled the sale professionally. Communication was ......”

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Nov 06,2017
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Julie
By: 'Linda'
Nov 06,2017
3 people found
this helpful
Julie and her colleagues handled the sale professionally. Communication was good, very important to me because Clyde were conducting the viewings as I don't live locally. The selling price was in line with expectations. I was happy with the process, especially as it took less ...
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“I was very happy with Clyde Property's excellent service and ......”

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Oct 29,2017
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Mike
By: 'Joe'
Oct 29,2017
1 people found
this helpful
I was very happy with Clyde Property's excellent service and very professional to the highest standard. I would thoroughly recommend them. Joe Monty...
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“Horrible branch. Was told I had a viewing at 18:30 and ......”

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Oct 19,2017
Minithumbdown
By: 'Reid'
Oct 19,2017
3 people found
this helpful
Horrible branch. Was told I had a viewing at 18:30 and waited an hour for nobody to arrive. Contacted the office the next day and they informed me that it was an error as the viewing wasn't booked in the diary. I was then told that ...
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“We are current tenants of a flat we have moved ......”

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Sep 22,2017
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Jordan
By: 'TF'
Sep 22,2017
6 people found
this helpful
We are current tenants of a flat we have moved into in the last month. My husband has MS, and we selected this flat based on the fact that there was a master bedroom and a bathroom with walk in shower on the lower level. ...
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Comment on agent fees
I'm fairly certain the MARAS fee is illegal in Scotland.
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By: R
Oct 20, 2017
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I agree. I called Jordan and advised that I waited an hour after our viewing time of 18:30 as no agent showed up. Jordan said "I really don't understand why you waited an hour but I will make sure you are called back tomorrow morning". I didn't get my call back and had to call them back. ...

“Wish I had read these reviews before going with clyde. ......”

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Sep 10,2017
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By: 'Sickened'
Sep 10,2017
9 people found
this helpful
Wish I had read these reviews before going with clyde. Absolute terrible company. DO NOT sell your home with them. LIED about services provided UNDERVALUED property on home report to try and get a quick sale due to their set selling fees no matter the ...
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“We bought our two bedroom flat in Lennox court as ......”

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Aug 26,2017
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Nicola
By: 'Brian'
Aug 26,2017
1 people found
this helpful
We bought our two bedroom flat in Lennox court as a buy to let from clyde property and asked the letting department to arrange a tenant for us. Their experienced team carried out all the necessary compliance checks, guided us through the paperwork, provided us ...
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Comment on agent fees
Cheaper than others
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“Absolute shambles of an organisation. Do not use! Not even ......”

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Aug 05,2017
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By: 'James'
Aug 05,2017
3 people found
this helpful
Absolute shambles of an organisation. Do not use! Not even a basic level of interaction. Have I bought a flat? I actually couldn't tell you....
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Comment on agent fees
They deserve nothing. Actually they owe me.
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“My property had been on the market with another agent ......”

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Jul 27,2017
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By: 'Exceptionally'
Jul 27,2017
1 people found
this helpful
My property had been on the market with another agent for four months and hardly any viewings. I decided to switch to clyde property and due to their vast mailing list we had a flood of viewers, notes of interest and at closing date an ...
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“Worst experience we have ever had with a letting agent.• ......”

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Jul 11,2017
Minithumbdown
By: 'Jeff'
Jul 11,2017
27 people found
this helpful
Worst experience we have ever had with a letting agent. • Flat inspection is strictly every 2 months. Inspection dates strictly assigned in advance, and cannot be discussed or changed in any circumstance by the tenant. They can come any time during that day. On the other ...
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Comment on agent fees
The agent required us to pay £45 per tenant for a "full credit report" with their partner company MARAS. This is ILLEGAL in Scotland.
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“I phoned up Clyde property Shawlands enquiring about a 2 bed ......”

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Jul 11,2017
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By: 'william'
Jul 11,2017
1 people found
this helpful
I phoned up Clyde property Shawlands enquiring about a 2 bed flat for sale in Stanmore road - mount florida , on the website it say its offers over 189 k , I thought they made a mistake , when I phoned the company they told me it valued at 200...
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Comment on agent fees
bad
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“By far the worst experience I have ever had with ......”

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Jul 10,2017
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Judy
By: 'Gillian'
Jul 10,2017
10 people found
this helpful
By far the worst experience I have ever had with a letting agent. I decided to go with Clyde after being assured repeatedly by the lovely lady who showed me a dozen or so flats, how Clyde Properties had the highest standards in Glasgow, that ...
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Comment on agent fees
They charge a reference fee of £59 which they are not allowed to do.
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“Clyde property were highly recommended to us when we were ......”

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Jun 10,2017
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By: 'G'
Jun 10,2017
2 people found
this helpful
Clyde property were highly recommended to us when we were selling our terraced house in Victoria Park Drive South. The estate agent was very efficient, the marketing of the property was fantastic with great photos, description and floor plans. Viewings were well organised by the ...
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Comment on agent fees
Very fair
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“Clyde Property forced me to pay a referencing fee to ......”

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Apr 27,2017
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Judy
By: 'MARAS'
Apr 27,2017
12 people found
this helpful
Clyde Property forced me to pay a referencing fee to MARAS, even though this practice is illegal in Scotland. From reading online, I have found that they do this to all tenants. Judy Graham is extremely rude and made me feel very unwelcome in the ...
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Comment on agent fees
They force tenants to pay a referencing fee, which is illegal in Scotland. They get around this by claiming it is really the landlord who is asking you to pay, and by getting tenants to pay directly to a company called MARAS (a shady subsidiary of Towergate Insurance, who should know better).
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“Staff were professional and friendly. Beneath it all though very ......”

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Mar 20,2017
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By: 'Disappointed'
Mar 20,2017
4 people found
this helpful
Staff were professional and friendly. Beneath it all though very disappointing didn't know local market, didn't sell at anticipated price and marketing strategy was to drop the price....
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“I went in to enquire about a flat. The flat ......”

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Mar 02,2017
Minithumbdown
By: 'potentialtenant'
Mar 02,2017
7 people found
this helpful
I went in to enquire about a flat. The flat was to be for me, my wife and one cat. We both have good jobs at Glasgow-based universities. We also have excellent references, and have lived in our current flat for 5 years without incident. Shortly ...
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Comment on agent fees
Fees were not disclosed.
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By: Vivienne Farris
Mar 01, 2019
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I have found agencies to be at best disrespectful and at worst I have lost entire deposits (before the TDS was introduced) when I left a house immaculate, but did not want to leave a forwarding address because the agent was bullying me. Private landlord every time if at all possible! You can get the feel of what they are like by talking and meeting with them and vice versa. Sorry you had such an awful experience and hope you found a property for yourselves and your wee cat. ...

“Just an awful experience from start to finish.Dealt with ......”

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Feb 22,2017
Minithumbdown
By: 'Iain'
Feb 22,2017
6 people found
this helpful
Just an awful experience from start to finish. Dealt with Yvonne mainly but also others within the office. She was particularly bad and made many mistakes along the way. Each time a mistake was highlighted i.e. no letting sign outside property, using old photos ...
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Comment on agent fees
I have no idea what exactly we were paying for as we ended up having to do almost everything ourselves and managing them every step of the way
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“Absolutely appalling service throughout. I am a landlord and let ......”

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Feb 08,2017
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Iain
By: 'landlord'
Feb 08,2017
4 people found
this helpful
Absolutely appalling service throughout. I am a landlord and let my property through the west end branch. There was no communication from Clyde at all; not when the tenant didn't pay their rent in 2 weeks, nor when there was an inspection, nor when the tenant ...
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Comment on agent fees
average agent fees, but also hidden costs
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:40 AM 30/03/2018 by Jenna.b Jenna.b

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