1 Star Review
Sep 24,2021
By:
'Arhum'
Sep 24,2021
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS2
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Postcode: BS2
0
people found
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Worst company to deal with. Please whoever reading this, stay away from this unprofessional fraudulent company. Such an Unprofessional staff don't pick call or respond to email....
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“To begin with, throughout over a year's correspondence with* she ......”
1 Star Review
Nov 05,2017
By:
'Disgruntled'
Nov 05,2017
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS6
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Postcode: BS6
1
people found
this helpful
To begin with, throughout over a year's correspondence with* she never once spelled my name correctly despite having access to my tenancy agreement, passport, and other documents. My name was even incorrect on the tenancy agreements and nobody bothered to correct this; considering the agency ...
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Comment on agent fees
Far too much much considering we received substandard service
1
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“Very professional, efficient and friendly. I have recommended them several ......”
5 Star Review
Aug 02,2017
By:
'Sam'
Aug 02,2017
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: BS6
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: BS6
0
people found
this helpful
Very professional, efficient and friendly. I have recommended them several times. The team went out of their way to find me the right rental for me. Nothing seemed too much trouble....
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Comment on agent fees
Standard.
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“NOT RELIABLE, GROUP OF AMATEURSDidn't come for the checkout despite ......”
1 Star Review
Jan 27,2017
By:
'Taras'
Jan 27,2017
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS41
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Postcode: BS41
6
people found
this helpful
NOT RELIABLE, GROUP OF AMATEURS
Didn't come for the checkout despite a fact that they have been informed 1 month in advance. They didn't inform me about next visit, so finally the checkout has been done without any tenant representative. Poor communication skills, zero support. Didn't ...
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6
people found
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“Cliftons have managed our rental property for over 10 years. Their ......”
5 Star Review
Oct 17,2016
By:
'Julia'
Oct 17,2016
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BS7
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Landlord)
Postcode: BS7
0
people found
this helpful
Cliftons have managed our rental property for over 10 years. Their standard of service is excellent and very professional. They ensure our property is looked after and manage any issues that are raised by the tenants after seeking our approval first. I would recommend them to ...
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Comment on agent fees
Good
0
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“A very caring and professional member of staff.Dealt with ......”
5 Star Review
Oct 05,2016
By:
'Dennis'
Oct 05,2016
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BS8
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Landlord)
Postcode: BS8
0
people found
this helpful
A very caring and professional member of staff.Dealt with the changes efficiently and effectively and came up with positive solutions when continuing tenancy agreements....
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Comment on agent fees
Good
0
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“STAY AWAY! I have dealt with Clifton Proerty Services twice ......”
1 Star Review
Feb 10,2016
By:
'Annoyed'
Feb 10,2016
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: No
Postcode: BS1
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Rent PCM: £725
Postcode: BS1
5
people found
this helpful
STAY AWAY! I have dealt with Clifton Proerty Services twice now - once when we moved in, and now that the flat is being rented via them again. This was not a CPS managed property, just a private landlord using CPS to advertise and manage ...
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Comment on agent fees
When you include VAT, agency fees are nearly 1/2 a months rent! And if you don't get the place, they WILL try and keep your fees!!!
5
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“We are 6 students, coming to the end of our year ......”
1 Star Review
May 28,2015
By:
'student19994'
May 28,2015
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: BS2
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Rent PCM: £750
Postcode: BS2
4
people found
this helpful
We are 6 students, coming to the end of our year long tenancy with Clifton Properties and they have proved to be difficult at every opportunity. In the last month the fridge and the dishwasher has broken and we have incurred a cost for their replacement. ...
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4
people found
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“Took money off us at the end and couldn't give ......”
2 Star Review
Sep 24,2014
By:
'Unhappy'
Sep 24,2014
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Rent PCM: £370
Would you recommend?: No
Postcode: BS8
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Rent PCM: £370
Postcode: BS8
2
people found
this helpful
Took money off us at the end and couldn't give a proper reason and would not return it. Only replied to some emails...
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What agent could do to change your mind?
Not taken out a ‚£60 signing out fee which took all of about 2 minutes. Given back our deposit or provided a valid reason for keeping it. Replied to all emails.
Attached Filesnbsp;
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“Dealing with Clifton Property Service is something much like a ......”
1 Star Review
Sep 12,2014
By:
'Luke'
Sep 12,2014
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS7
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Postcode: BS7
2
people found
this helpful
Dealing with Clifton Property Service is something much like a bad joke, unpleasant and awfully long-winded. My flatmates and had several problems over the year from simple utilities not working (lawn mower & vacuum) to them saying that obvious things were on the inventory when they ...
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2
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“I am not normally one to post reviews about companies ......”
1 Star Review
Sep 12,2014
By:
'Jim'
Sep 12,2014
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS3
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Postcode: BS3
2
people found
this helpful
I am not normally one to post reviews about companies online, but in this case, I really feel the need to share my experience in the hope that it will put people of from using this terrible, fraudulent company.
As others have said, they were ...
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What agent could do to change your mind?
Shut down.
Attached Filesnbsp;
2
people found
this helpful
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“I don't even know where to begin, but the previous ......”
1 Star Review
Sep 03,2014
By:
'Tony'
Sep 03,2014
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Rent PCM: £820
Would you recommend?: No
Postcode: BS6
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Rent PCM: £820
Postcode: BS6
3
people found
this helpful
I don't even know where to begin, but the previous reviewer pretty much sums it up well. Rude, unpleasant, extremely unhelpful, fabricating lies. I was told I had agreed to the apartment being professionally cleaned, which was a complete fabrication, as I had not signed ...
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3
people found
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“Clifton Property Services are the worst estate agents I have ......”
1 Star Review
Aug 08,2014
By:
'Felicity'
Aug 08,2014
Branch: Bristol, 150 Whiteladies Road
Services: They manage our building
Rent PCM: £375
Would you recommend?: No
Postcode: BS8
Branch: Bristol, 150 Whiteladies Road
They manage our building
Rent PCM: £375
Postcode: BS8
2
people found
this helpful
Clifton Property Services are the worst estate agents I have ever dealt with. They ignored emails throughout the year and would be slow to reply to the ones they did. The staff are extremely rude and unpleasant to deal with. They charge a check-out fee ...
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2
people found
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“At the beginning they seem like a very professional agency, ......”
2 Star Review
Feb 10,2014
By:
'JoeTennant'
Feb 10,2014
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS3
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Postcode: BS3
4
people found
this helpful
At the beginning they seem like a very professional agency, but once you become a tenant the service could not be more precarious. They are unresponsive, the only way to talk to them is to go to the agency because they do not reply to ...
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4
people found
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“CPSL are without a doubt the worst estate agents I ......”
1 Star Review
Jul 01,2013
By:
'StudentTenant123'
Jul 01,2013
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS6
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Postcode: BS6
4
people found
this helpful
CPSL are without a doubt the worst estate agents I have ever dealt with. They charge high prices for, in my experience, properties with massive hidden problems and then refuse to do a single thing to help you whilst you live there.
I lived with ...
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What agent could do to change your mind?
The agent could have:
- communicated with tenants i.e. taken fewer than 4 consecutive emails to respond, every time.
- dealt with problems such as permeating damp, or at least come up with some form of compensation for the damp living conditions
- not been rude every time we contacted them
- been transparent about the underlying problems with the property
Attached Filesnbsp;
4
people found
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“Steer clear of Clifton Property Services. They are crooks, who ......”
1 Star Review
May 29,2013
By:
'Cian'
May 29,2013
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS8
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Postcode: BS8
6
people found
this helpful
Steer clear of Clifton Property Services. They are crooks, who are just out to rip off students. They charge astronomical rates for houses which have underlying problems which are not made clear before renting a property through them. They use illegitimate contract law and bend ...
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What agent could do to change your mind?
They didn't do there job. They could have done any part of their role as agent and I would have been more satisfied.
Attached Filesnbsp;
6
people found
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“We have found Clifton Property Services Limited's (CPSL) 'service' to ......”
1 Star Review
Apr 23,2013
By:
'Tenant'
Apr 23,2013
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS8
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Postcode: BS8
4
people found
this helpful
We have found Clifton Property Services Limited's (CPSL) 'service' to be very poor. The initial consultant was friendly and helpful when we moved in, but after signing the contract we were directed to others in the team (property manager and senior consultant) who came across ...
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What agent could do to change your mind?
Provide decent customer service, i.e. be friendly and helpful, responding to queries in a timely fashion and attempting to resolve problems raised.
Attached Filesnbsp;
4
people found
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“For my unluckiness I had to deal with this totally ......”
1 Star Review
Oct 06,2012
By:
'Luca'
Oct 06,2012
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Postcode:
9
people found
this helpful
For my unluckiness I had to deal with this totally unprofessional agency. I lived in one apartment "administered" by them and trhough out the full period I had problem. The staff is not professional and able to deal with the situation, they simply do not ...
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What agent could do to change your mind?
Probably close down the business. Everything need to be changed!
Attached Filesnbsp;
9
people found
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“My flatmates and I are in the process of renting ......”
1 Star Review
Jun 27,2012
By:
'H3mmi'
Jun 27,2012
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Postcode:
6
people found
this helpful
My flatmates and I are in the process of renting a flat from Clifton Property on Whiteladies road, and we have found the service to be extremely poor. The first few dealings with them went fairly well, until the filling out of guarantor forms in ...
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6
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“Unprofessional service. Agents have no sense of urgency and seemed ......”
1 Star Review
Nov 14,2011
By:
'Liz'
Nov 14,2011
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Postcode:
6
people found
this helpful
Unprofessional service. Agents have no sense of urgency and seemed careless in returning calls, providing reassurances, sticking to deadlines and performing adequate checks. Staff was at times, rude and dismissive. Would not recommend them to any students/ colleagues going forward....
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What agent could do to change your mind?
Consideration
Adhere to deadlines
Professionalism
Understanding the importance of customer service, we are after all the customer. At times it seemed as though they didn't want the custom.
Attached Filesnbsp;
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