97% lettings valuation accuracy
97% lettings fee satisfaction
At Clan Gordon, we pride ourselves on providing exceptional customer service to our landlord and tenant clients. We provide a complete service - from property investment to lettings and property management - for Edinburgh landlords. Regulated by ARLA and RICS.
show more
At Clan Gordon, we pride ourselves on providing exceptional customer service to our landlord and tenant clients. We provide a complete service - from property investment to lettings and property management - for Edinburgh landlords. Regulated by ARLA and RICS.
Latest Reviews
View all Reviews 547
5th Dec 2024
reviewed by 'Michal Jesionowski'
22nd Oct 2024
reviewed by 'JOSE LAVADO'
17th Oct 2024
reviewed by 'Sam'
16th Oct 2024
reviewed by 'Hayley'
4th Oct 2024
reviewed by 'Georg'
31st Aug 2024
reviewed by 'Ronja'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 97% | £400 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 168 | 4 | 351 | 13 | 0 | 0 | 0 | 0 | 11 | 0 |
Areas covered
- EH1
- Edinburgh
- EH2
- EH3
- EH4
- EH5
- EH6
- EH7
- EH8
- EH9
- EH10
Address
Suite 67, Bonnington Bond
Edinburgh
Midlothian
EH6 5NP
0131 555 4444
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
to Rent 1
Images & Videos
Aug 22,2022
Aug 22,2022
0
people found
this helpful
this helpful
Clan gordan are very helpful with any queries or worries I've had, clan gordon really make renting an very easy process...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2022
Aug 20,2022
0
people found
this helpful
this helpful
Members are very good, but few things they are lagging so much. Like 1st day we are being handover the key outside, whereas we were expecting a walkthrough. They dont maintain any documemt, hence it is very difficult for a new tenants in the UK. ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2022
Aug 19,2022
0
people found
this helpful
this helpful
Clan Gordan have run an efficient and approachable service with a friendly team .
Any issues have been resolved in a timely manner....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2022
Aug 19,2022
0
people found
this helpful
this helpful
A helpful agency who always respond quickly to emails and queries. Would be happy to deal with them again in the future....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2022
Aug 19,2022
0
people found
this helpful
this helpful
Clan Gordon has been responsive and available for all of my concerns, including rent questions, and various fixes around the apartment. Communication has always been timely, kind and helpful!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2022
Aug 19,2022
0
people found
this helpful
this helpful
Clan Gordon have been professional, attentive and keen to support us and our tenancy with repairs being completed quickly, us being kept in the loop of changes we need to know about and being very straightforward to communicate with.
Their staff are polite and always ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2022
Aug 19,2022
0
people found
this helpful
this helpful
Always reply promptly and helpfully to enquiries, and if the landlord in question declines the request, Clan Gordon are always apologetic.
Also after locking myself out, they kindly helped out with making sure I could get back in!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2022
Aug 19,2022
0
people found
this helpful
this helpful
Very friendly staff and fairly quick and efficient repairs. We did have a little bit of trouble using the new online maintenance system but once we did manage to get a hold of someone, the repairs were carried out to a good standard....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 18,2022
Aug 18,2022
0
people found
this helpful
this helpful
I first used the services of Clan Gordon in 2013. CG had been recommended by a friend. He stayed with the CG until he sold his flat. I stayed with the Agency until 2019.
The length of time I stayed shows that the Agency and staff were ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 18,2022
Aug 18,2022
0
people found
this helpful
this helpful
Clan Gordon has been a true blessing with my rental property. They have managed everything in a professional manner and I trust them in every aspect of being my property agent. Thanks guys!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 16,2022
Aug 16,2022
0
people found
this helpful
this helpful
Clan Gordon were very helpful. Hannah in particular managed my queries and was very friendly and professional. In the end I didn't need their services as I had found tenants and all I required of them was the initial tenant set up/ organisation of a ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 16,2022
Aug 16,2022
0
people found
this helpful
this helpful
Clan Gordon has acted as an agent for my two properties since I purchased them and put them on the market nearly 8 years ago. I have been impressed at all times by the civility and helpfulness of all staff. They go out of their way ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2022
Aug 14,2022
0
people found
this helpful
this helpful
Impressively few requirements to call for help but each dealt with immediately, privacy always respected. Any Maintenance work carried out is always left clean and tidy. Visiting Agents are, without exception, polite, kind and couldn't be more helpful and efficient. Office team included. Thank you ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2022
Aug 11,2022
0
people found
this helpful
this helpful
Clan Gordon has always been very helpful with any requests we have had as tennents and have even offered support after we ended our tenancy. We would definitely use this agency again if we need to rent in the area....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2022
Aug 11,2022
0
people found
this helpful
this helpful
Reliable and quick response to any issues within the flat. The letting agents are very friendly and professional at all times. Overall they delivered a high level of service....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10,2022
Aug 10,2022
0
people found
this helpful
this helpful
good service. efficient. good at maintaining property. fast communication. minimal down time between tenants. happy with advice on rental market pricing...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10,2022
Aug 10,2022
0
people found
this helpful
this helpful
I'm extremely happy with Clan Gordon. They are prompt, professional and always helpful. They always let me know what is happening with the flat, give good advice and it has been constantly rented out! Highly recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10,2022
Aug 10,2022
0
people found
this helpful
this helpful
Clan Gordon have been letting my flat for a couple of years now. The initial set up was quite hard work (lots of checks, documentation, etc) but that, and lots of effort from its staff, seem to have enabled a very smooth time since then!
...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10,2022
Aug 10,2022
0
people found
this helpful
this helpful
Excellent agents. I have 4 properties in Edinburgh and one of the main reasons that I have that number is that I have such brilliant agents in Clan Gordon. Knowledgeable and responsive, they look after my properties and tenants extremely well, leading to long-standing and straightforward ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2022
Aug 09,2022
0
people found
this helpful
this helpful
We have had a great experience with Clan Gordon so far, great communication and always a prompt reply.
The starting process went very smoothly and can't fault them....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2022
Aug 09,2022
0
people found
this helpful
this helpful
Great company that get in touch with me quickly if there are any issues and are quick to respond to my queries...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2022
Aug 09,2022
0
people found
this helpful
this helpful
Clan Gordon were largely quick to reply to issues during our tenancy. At the end of the tenancy we were thanked for leaving the flat so clean but we were billed a fairly high amount for further cleaning. Better than other letting agencies in Edinburgh....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2022
Aug 09,2022
0
people found
this helpful
this helpful
Excellent tenant care and customer service. Very responsive and friendly. Always helpful and accommodating. Accessible support online, via email and by phone....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2022
Aug 09,2022
0
people found
this helpful
this helpful
As a tenent of one of their properties Clan Gordon have been great. They are very prompt at responding to any communication and getting any issues sorted quickly. Always helpful and friendly when getting in touch....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2022
Aug 09,2022
0
people found
this helpful
this helpful
Excellent service and thoughtful staff.
When I was first looking for a flat in Edinburgh I had no idea where to start, Clan Gordon we're great! I'm now coming up to a year in my current property and everything has been taken care of and ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2022
Aug 09,2022
0
people found
this helpful
this helpful
As a new tenant, I have had a fantastic experience with Clan Gordon so far. The process of confirming the lease and subsequent communications regarding repairs and inspections have been prompt and courteous....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2022
Aug 09,2022
0
people found
this helpful
this helpful
Clan Gordon have been really great during my time renting in Edinburgh. They were quick and efficient at responding to emails, and also very friendly. I would definitely rent through them again. Highly recommend!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2022
Aug 08,2022
0
people found
this helpful
this helpful
They are a very good letting agent, I have used them for eight years and to date have no cause for complaint. They are very quick to highlight issues with the property and all tenants to date have been very good....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2022
Aug 08,2022
0
people found
this helpful
this helpful
Clan Gordon have always been excellent and professional!
They were very quick to get property on (and off) the market and have been attentive ever since. It's exactly what you'd want from a managing agent. If there have been any queries throughout my time, they ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 05,2022
Aug 05,2022
0
people found
this helpful
this helpful
Extremely friendly service throughout my tenancy and always provide a fast response! Any queries were quickly resolved and we had no issues throughout our tenancy...
read full review
read full review
Was this helpful?
Yes
Yes
Malin
(156)
Euan
(122)
Hannah
(83)
Anna
(80)
Mike
(76)
Carrie
Lauren
(46)
Ed
(35)
Jonathan
(26)
Krisztina
Dori
Louise
(19)
Dominika
Gregor
Andrew
(6)
Juanita
Justine
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:59 PM 15/02/2024 by allAgents
Best LettingsAgent Regional in the Scotland 
Best Letting Agent in Edinburgh 
Best Letting Agent in Scotland 
