97% lettings valuation accuracy
97% lettings fee satisfaction
At Clan Gordon, we pride ourselves on providing exceptional customer service to our landlord and tenant clients. We provide a complete service - from property investment to lettings and property management - for Edinburgh landlords. Regulated by ARLA and RICS.
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At Clan Gordon, we pride ourselves on providing exceptional customer service to our landlord and tenant clients. We provide a complete service - from property investment to lettings and property management - for Edinburgh landlords. Regulated by ARLA and RICS.
Latest Reviews
View all Reviews 547
5th Dec 2024
reviewed by 'Michal Jesionowski'
22nd Oct 2024
reviewed by 'JOSE LAVADO'
17th Oct 2024
reviewed by 'Sam'
16th Oct 2024
reviewed by 'Hayley'
4th Oct 2024
reviewed by 'Georg'
31st Aug 2024
reviewed by 'Ronja'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 97% | £400 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 168 | 4 | 351 | 13 | 0 | 0 | 0 | 0 | 11 | 0 |
Areas covered
- EH1
- Edinburgh
- EH2
- EH3
- EH4
- EH5
- EH6
- EH7
- EH8
- EH9
- EH10
Address
Suite 67, Bonnington Bond
Edinburgh
Midlothian
EH6 5NP
0131 555 4444
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
to Rent 1
Images & Videos
Apr 17,2019
Apr 17,2019
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Clan Gordon helped me with both the refurbishment and letting of my flat in Edinburgh. Their service was excellent and I would be happy to recommend them to other landlords....
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Mar 23,2019
Mar 23,2019
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Have only been dealing with Clan Gordon for a few months but have been a vast improvement as a tennant over the previous property managers. Issues I've raised have been sorted, all communications are responded to, and they were very helpful when a glazier locked ...
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Jan 25,2019
Jan 25,2019
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I was a client renting an apartment managed by Clan Gordon.
Extremely responsive, always tryed to fix issues in a timely manner, and, if delay occurred, explained the reason and apologize....
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Comment on agent fees
N/A no fee visible from my side
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Jan 25,2019
Jan 25,2019
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Natalie and Jen have been incredibly helpful throughout our stay here, the service has always been timely and friendly and I would not hesitate to recommend Clan Gordon to friends and family in future. Thank you....
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Jan 25,2019
Jan 25,2019
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Luckily I haven't had too many issues with the flat I'm renting but whenever I've had dealings with Clan Gordon they have always been very helpful and accommodating....
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Comment on agent fees
Good
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Jan 11,2019
Jan 11,2019
1
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Clan Gordon will always be in touch to help and are easily contactable. The staff are friendly and approachable. However it has been my experience that if a maintenance person is required to come to the premise, we have not always been informed when this ...
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Dec 20,2018
Dec 20,2018
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I think Clan Gordon is a good agency, they give me some good and important advises. I am very happy with Clan Gordon...
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Comment on agent fees
it is proper nice
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Dec 19,2018
Dec 19,2018
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We have been delighted with Clan Gordon since they took over the management of our flat in Edinburgh. Their communication with us and the tenants are both timely and comprehensive. The staff are always helpful. They also manage a flat which is owned by a ...
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Comment on agent fees
We think the fees are competitive.
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Dec 04,2018
Dec 04,2018
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Loved the system they used for the application process and the beginning your tenancy process. It was easy and quick. The staff members are also super helpful and get back to you as soon as possible....
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Comment on agent fees
Fair
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Nov 29,2018
Nov 29,2018
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Charlotte really goes the "extra mile". So very helpful in transitioning to Clan Gordon and offers exemplary service at all times....
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Comment on agent fees
Good
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Nov 29,2018
Nov 29,2018
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Thank you so much for making my whole rental search so seamless. You guys are honestly made it so easy from the viewing to moving in!!
Hannah thank you for taking my million calls and being so flexible with my personal circumstances. It made the ...
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Nov 29,2018
Nov 29,2018
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I have used clan gordon for past 7 years and am very satisfied with thier service and would highly recommend agency ....
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Nov 28,2018
Nov 28,2018
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My partner and I dealt with several agencies during our flat hunt, and noticed immediately that, differently from others, employees at Clan Gordon care about tenants' needs. Our flat is old, so issues often arise. Natalie has been very nice in addressing all our queries....
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Nov 27,2018
Nov 27,2018
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Natalie has always helped me quickly and efficiently for all my problems. She is friendly and supportive. I would highly recommend her....
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Nov 15,2018
Nov 15,2018
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This is a very professional letting agency. I have been a landlord using their services for eight years. They respond immediately when I have an issue...and act in a very timely fashion. My flat has always been occupied and I have always been satisfied ...
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Comment on agent fees
Satisfied with level of fees.
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Nov 06,2018
Nov 06,2018
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Good experience over the last 2 years for clan Gordon. They have give me peace of mind that I have a good tenant on a long term basis that has been no trouble at all....
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Comment on agent fees
Higher than the average but worth it.
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Nov 04,2018
Nov 04,2018
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Clan Gordon have been absolutely top notch and I can't recommend them highly enough. The whole process has been easy and efficient and the quality of the property and service is first class. Any issues or queries have been sorted quickly and the team at ...
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Comment on agent fees
Good
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Nov 04,2018
Nov 04,2018
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We bought an investment property in Edinburgh a year ago and considered several agents for our letting. We have absolutely no regrets that we chose Clan Gordon and would highly recommend them.
The team have all been very friendly and professional throughout from pre-marketing to ...
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Comment on agent fees
I believe the level of fees charged by Clan Gordon are competitive in the current market.
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Nov 02,2018
Nov 02,2018
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I cannot name anyone individually as I have dealt with several members of staff/team and all have been excellent in dealing with my query/ problem. Very efficient. Thank you.
John Findlay...
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Comment on agent fees
Good
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Nov 01,2018
Nov 01,2018
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Have been with Clan Gordon as a landlord for almost 3 years. They have been excellent from the start, advising and organising initial works and then finding high quality tenants and managing the property. As a landlord living 3hrs + from Edinburgh, I have complete confidence in ...
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Comment on agent fees
Within standard market rates - and I would rather pay a fair amount for the top quality service and peace of mind provided. A modest reduction in fees for long-term/low maintenance landlords would be nice !
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Nov 01,2018
Nov 01,2018
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We have used Clan Gordon for five years, letting and managing our flat in Edinburgh. We have always found them to be very responsive when dealing with any tenant issues and have had no complaints from our tenants on their management abilities. When tenants have ...
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Nov 01,2018
Nov 01,2018
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They gave this first time landlord a smooth, supported and excellent experience - great customer service and they continue to be very responsive and helpful now that the tenants are in. It is a relief to know that everything is being done to a high ...
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Nov 01,2018
Nov 01,2018
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I have always felt safe and secure in the knowledge that should any problem arise with my property Clan Gorden will sort it out...
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Comment on agent fees
Reasonable fees
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Nov 01,2018
Nov 01,2018
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Natalie is our main contact and responds very quickly to any questions or requests that we put to her. From day one, everything to do with letting our property and the subsequent tenancy has been handled well. Communication is always timely, clear and helpful....
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Comment on agent fees
Not the cheapest but they do exactly what they said they would and provide a very professional service - exactly what we require.
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Nov 01,2018
Nov 01,2018
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Natalie is always very helpful in sorting out any issues or queries. Her responses to my emails are always prompt....
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Comment on agent fees
Very fair.
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Oct 31,2018
Oct 31,2018
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Pleased to recommend Clan Gordon - I have been a Landlord with them for over 2 years and find them to be helpful, friendly and efficient. Response time for any issues is excellent. Pricing is fair and offers excellent value. I have recommended them to friends....
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Comment on agent fees
Very reasonable and fair
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Oct 31,2018
Oct 31,2018
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Jen acted with promptness and efficiency while dealing with a tenancy change over - keeping me informed at each stage of the operation with clarity and attention to detail....
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Oct 31,2018
Oct 31,2018
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Clangordon staff are Efficient, friendly and polite. I have used them for 5 years and would have no hesitation in recommending them...
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Oct 31,2018
Oct 31,2018
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As a new landlord, Clan Gordon has provided me with excellent support both in marketing the property and securing a suitable tenant and in maintaining the property and sorting out repairs. Their communication has been good and they have resolved all problems with the minimum ...
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Comment on agent fees
Fees are reasonable.
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Oct 31,2018
Oct 31,2018
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I have used this company for several years and have found them to be highly professional, reliable and trustworthy. Can recommend them without reservation...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 12:59 PM 15/02/2024 by allAgents
Best LettingsAgent Regional in the Scotland 
Best Letting Agent in Edinburgh 
Best Letting Agent in Scotland 
