97% lettings valuation accuracy
97% lettings fee satisfaction
At Clan Gordon, we pride ourselves on providing exceptional customer service to our landlord and tenant clients. We provide a complete service - from property investment to lettings and property management - for Edinburgh landlords. Regulated by ARLA and RICS.
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At Clan Gordon, we pride ourselves on providing exceptional customer service to our landlord and tenant clients. We provide a complete service - from property investment to lettings and property management - for Edinburgh landlords. Regulated by ARLA and RICS.
Latest Reviews
View all Reviews 547
5th Dec 2024
reviewed by 'Michal Jesionowski'
22nd Oct 2024
reviewed by 'JOSE LAVADO'
17th Oct 2024
reviewed by 'Sam'
16th Oct 2024
reviewed by 'Hayley'
4th Oct 2024
reviewed by 'Georg'
31st Aug 2024
reviewed by 'Ronja'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 97% | £400 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 168 | 4 | 351 | 13 | 0 | 0 | 0 | 0 | 11 | 0 |
Areas covered
- EH1
- Edinburgh
- EH2
- EH3
- EH4
- EH5
- EH6
- EH7
- EH8
- EH9
- EH10
Address
Suite 67, Bonnington Bond
Edinburgh
Midlothian
EH6 5NP
0131 555 4444
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
to Rent 1
Images & Videos
Sep 27,2019
Sep 27,2019
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A professional and thorough agency who are very up to date on current procedures and policies and take away a lot of the stress associated with being a landlord. I would definitely recommend....
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Sep 23,2019
Sep 23,2019
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We have always found Clan Gordon to be responsive in dealing with any issues which arise in our flat. This is important to us - one, we know that if we contact them, they will deal with whatever concern we may have raised and two, ...
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Sep 20,2019
Sep 20,2019
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I've used Clan Gordon for the past 2 or 3 years to let out my properties. I cannot fault the service at all. They are always there to help, support and advise. I cannot rate them high enough. I recommend them to all my family and friends. ...
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Sep 18,2019
Sep 18,2019
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We have used Clan Gordon to let our property for a number of years and have always been impressed with the level of service provided....
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Aug 26,2019
Aug 26,2019
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Really nice and professional staff. Best agency I every dealt with. Always so prompt with replies. Would recommend to rent with them!...
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Aug 19,2019
Aug 19,2019
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Being an international student in Edinburgh, I thought I would have many difficulties getting to rent a flat. Thanks to Clan Gorgon's team professionalism, everything was delt with in less than two weeks. Each staff membre I got to exchange with was efficient, patient and ...
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Jul 26,2019
Jul 26,2019
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When the shower in my property recently broke, I was immediately emailed with the details and options and having given the go-ahead for a full replacement, a new one was installed the same day. Excellent service as always from Clan Gordon and in this case ...
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Jul 22,2019
Jul 22,2019
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We had a smooth tenancy process from application/deposit throughout to the check out process with clear instructions and advise provided to us with regards to the check out. Throughout our tenancy, Clan Gordon staff have been great with communication and maintenance and we couldn’...
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Jul 10,2019
Jul 10,2019
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Had some problems at move out but was given a call from Mike who was very pleasant and managed to resolve them. Glad to see they took the time to respond in person and quickly....
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May 30,2019
May 30,2019
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Been renting a property managed by Clan Gordon for the past 6 - 7 years, and they have been fantastic. Recently had a new boiler fitted in the property - Hannah and the team were very accommodating and their contractor did an excellent job. Would definitely recommend!...
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Comment on agent fees
Good prices - very rarely increased rent or asked for additional deposit over the years, and if so, for good reason.
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May 29,2019
May 29,2019
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Initial contact and signing process went very smoothly and I was kept fully up to date at each stage.
All other communication and handling of queries etc dealt with promptly and efficiently.
Have mostly dealt with Mike Brogan since initial process and have never had ...
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May 22,2019
May 22,2019
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Natalie always replies promptly to emails, and makes immediate arrangements to offer solutions to any property maintenance issues that might arise. She is always friendly, helpful and knowledgeable, and provides all the necessary information. It is great as a tenant to have such effective support ...
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N/A
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May 21,2019
May 21,2019
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I have been with other two tenancy agencies first. Clan Gordon has a perfect organisation for all the formalities when applying for a new property. You need some days to finish all the paperwork with others, only some hours with them and you can follow ...
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May 15,2019
May 15,2019
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We've recently been switched to Clan Gordon as our letting agent (we're tenants), and it's been a real breath of fresh air from our previous agents - Clan Gordon actually listen to our problem and find a solution, quickly and effectively. There was a lot ...
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May 07,2019
May 07,2019
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I am a tenant in one of the properties Clan Gordon manages. I have been very happy with our interactions with them. They are easy to contact by phone and email. They reply quickly and are able to send professionals around to the flat to ...
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May 04,2019
May 04,2019
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Very good communication, quick reaction to a reported issues. Very friendly and respectful staff, always ready to help. My recommends...
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Comment on agent fees
good
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May 02,2019
May 02,2019
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I have to say, this has been the most professional and fair letting agency I have ever dealt with!
They respond to all requests almost immediately and any maintenance is done promptly, using professionals to a high standard.
And, they always answer the phone. I ...
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Comment on agent fees
Fair.
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Apr 30,2019
Apr 30,2019
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Clan Gordon has been our property manager for nine months. Any time we've had an issue with the flat, Hannah and Mike have been very prompt in responding and helpful in getting it dealt with. Thanks!...
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Apr 29,2019
Apr 29,2019
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All the staff with whom we've had contact at Clan Gordon have been attentive to our requests and pro active in dealing with situations. Their contacts with tradesmen & suppliers to fix things are good....
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Comment on agent fees
Satisfactory
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Apr 29,2019
Apr 29,2019
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We were really happy with the service we received and nothing is too much trouble. Great communication skills so we were kept up to date with everything that was going on at the property....
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Comment on agent fees
Good
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Apr 29,2019
Apr 29,2019
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I've had a wonderful experience letting from Clan Gordon. Mike is professional and friendly, dealing with any problems we've had quickly. Would highly recommend!...
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Apr 29,2019
Apr 29,2019
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Finding a rental property with a good letting agency was really important for us, having had bad experiences in the past. Clan Gordon have made the whole process really simple! I feel that they are very reliable. Their communication is great, and any issues we ...
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Apr 29,2019
Apr 29,2019
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We have been renting from Clan Gordon Ltd for about 4 months now and we are happy and satisfied with the service from this agency! Mike especially is very friendly and helpful - he replies to my emails very fast....
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Comment on agent fees
good
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Apr 29,2019
Apr 29,2019
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Clan Gordon do an excellent job of managing any necessary repairs to my property. They identify the problem, get quotations and manage the repair well while keeping in good communication with myself as the owner....
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Comment on agent fees
The agent's fees are reasonable.
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Apr 26,2019
Apr 26,2019
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First time renter and after all my dealings with other landlords/estate agents I'm extremely happy with the service provided by yourselves. From the initial viewing to the tenancy agreement to the moving in and thereafter has all been extremely helpful and most professional. I ...
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Comment on agent fees
No fees for tenants
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Apr 26,2019
Apr 26,2019
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Personally, this has been the best experience I can ever get for renting a house. Right from the word 'GO', Malin and team has been so helpful and responsive for all my queries and has never said 'NO' for support provided for any of the ...
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Comment on agent fees
Good experience and standard fees for the good environment being provided
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Apr 26,2019
Apr 26,2019
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We have been working with Clan Gordon for some time now assisting them with all appliance related issues. We find the communication to be polite,concise & professional. The team are incredibly helpful & we appreciate all the jobs they send us. Overall we look forward to ...
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Apr 26,2019
Apr 26,2019
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So far our experience has been great, Malin is always very helpful and quickly directs us to the right person. Mike is also great, he showed us round the flat and got the heating all set up on a timer for us. This is something ...
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Comment on agent fees
N/A currently
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Apr 22,2019
Apr 22,2019
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Natalie is proactive and deals with issues quickly and helpfully. She has looked after our property for a long time now and is great at knowing when to contact me and when to just get on and deal with things herself....
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Comment on agent fees
Clan Gordon's fees are good value for money. They are higher than some but their service is better.
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Apr 18,2019
Apr 18,2019
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Clan Gordon has been very responsive in dealing with maintenance matters of the flat in a very efficient manner and it has been a pleasant experience. All the agents I have dealt with over the past year and a half have been pleasant and respectful. ...
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Malin
(156)
Euan
(122)
Hannah
(83)
Anna
(80)
Mike
(76)
Carrie
Lauren
(46)
Ed
(35)
Jonathan
(26)
Krisztina
Dori
Louise
(19)
Dominika
Gregor
Andrew
(6)
Juanita
Justine
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:59 PM 15/02/2024 by allAgents
Best LettingsAgent Regional in the Scotland 
Best Letting Agent in Edinburgh 
Best Letting Agent in Scotland 
