CJ Hole
4.8/5, 1513 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling ... show more Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling of property as well.
CJ Hole continued to prosper and today is a major force within the highly competitive estate agency market in the South West. Their excellent reputation has helped CJ Hole to expand within Bristol, Somerset and Gloucestershire so that there are now many branches serving the area.
Today, having sold property in three different centuries and as one of the oldest estate agents throughout Bristol, Somerset and Gloucestershire, CJ Hole is regarded as one of the most highly professional property firms in the region with a tradition of providing a first class service to its customers.
CJ Hole are constantly looking to build upon their reputation which will ensure that it continues to be a major force within the market place.

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Latest Reviews

 View all Reviews 1513
12th Dec 2024
reviewed by 'Matt Shelper'
“Rowena and the team at Downend were really helpful when valuing our properties. Customer service was excellent and I'd definitely ......”
5th Nov 2024
reviewed by 'Oliver Sheppard'
“CJ Hole sold my house recently, the whole experience was efficient and professional. Job well done....”
12th Sep 2024
reviewed by 'Jodocus'
“Really awful experience. They decided after very nearly finalizing the house that we cannot afford it and continued to withhold ......”
28th Aug 2024
reviewed by 'Tiago'
“This is possibly the worst estate agents I've ever come across, namely Duncan Fleming, who lies to you and landlord ......”
26th Feb 2024
reviewed by 'Abdullahi'
“From the onset of my property journey, CJ Hole Kingswood has been nothing short of exceptional, particularly due to the ......”
20th Dec 2023
reviewed by 'Vanessa'
“They've failed to maintain and repair the property for years. It shouldn't have been let in this state. They've refused ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £60,000 £3,450,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
235 4 179 33 617 14 342 10 59 20
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
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CJ Hole Branches (view all 23)
Bishopston, BS7
Bradley Stoke, BS32
Burnham On Sea, TA8
Cheltenham Branch, GL50
Cirencester, GL7
Clifton Branch, BS8
Downend Bristol, BS16
Henleaze Bristol, BS9

“Very positive experience friendly staff who were very willing to ......”

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May 01,2014
Minithumbup
By: 'Amy'
May 01,2014
1 people found
this helpful
Very positive experience friendly staff who were very willing to help. My only complaints are there was no mention of a renewal fee upon tenancy agreement renewal which when CJHole deal with contract only at this address i.e. do not deal with general maintenance ...
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By: Karen Rupprecht
May 01, 2014
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Hello Amy I have noted your comments and as you correctly say, CJ Hole don't manage this property so were not in a position to repair or arrange any cleaning. I have checked your file and cannot see that any requests were made when you placed your offer pre Tenancy regarding cleaning, but having dealt with this Landlord for a few years, I am sure that they would have been happy to carry out the works that you have mentioned. With regard to the trains, I am sorry to say that we would not be awar ...

“Having let the property the tenant for some reason decided ......”

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Apr 30,2014
Minithumbup
By: 'John'
Apr 30,2014
0 people found
this helpful
Having let the property the tenant for some reason decided not to move in . Sharon and Philippa sorted out a surrender and a replacement tenant within days with minimum cost to me. A difficult situation resolved smoothly . Congratulations and thanks to the whole team...
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“I was very impressed from my 1st meeting with Sam, ......”

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Apr 28,2014
Minithumbup
Staff profile picture
Samantha
By: 'MB'
Apr 28,2014
2 people found
this helpful
I was very impressed from my 1st meeting with Sam, she explained the process to sell and the steps involved very clearly. The photos and details were put together quickly and efficiently with no need for input from me. I feel the service was excellent ...
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“A very professional and friendly team who made our first ......”

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Apr 24,2014
Minithumbup
By: 'Suzanne'
Apr 24,2014
1 people found
this helpful
A very professional and friendly team who made our first venture as landlords very smooth. They found many prospective tenants for us and helped up chose the right ones for our property. I would recommend them to all landlords as a letting agency....
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“I would like to say how very helpful Holly and ......”

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Apr 17,2014
Minithumbup
By: 'Abbie'
Apr 17,2014
2 people found
this helpful
I would like to say how very helpful Holly and Claire were in finding and getting us into our new home, Holly couldn't do enough for us in regards to helping sort all of the paperwork out. My partner and i are extremely grateful for ...
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“Thank you very much for the great service! Staff is ......”

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Apr 17,2014
Minithumbup
By: 'monika'
Apr 17,2014
3 people found
this helpful
Thank you very much for the great service! Staff is very effective, friendly, helpful and great with dealing enquiries. The service we received was quick and very efficient....
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“Excellent service, very professional and helpful, any questions about the ......”

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Apr 10,2014
Minithumbup
By: 'Tim'
Apr 10,2014
3 people found
this helpful
Excellent service, very professional and helpful, any questions about the property were answered in minutes, would definitely recommend them to friends in future....
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“Great service from all the team. They have dealt with ......”

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Apr 04,2014
Minithumbup
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Karen
By: 'John'
Apr 04,2014
2 people found
this helpful
Great service from all the team. They have dealt with my lettings in a smooth and very professional way. I really can not fault them. They found and find quality tenants easily and make the process simple. The property management works well. I am sure ...
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“Finding a property/making an offer: We were shown a ......”

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Apr 04,2014
Minithumbup
By: 'Daniel'
Apr 04,2014
2 people found
this helpful
Finding a property/making an offer: We were shown a number of properties by CJ Hole, mostly by Nick, who we found to be friendly, professional and knowledgeable/helpful (and to our delight not a pushy 'salesman'). Also, in comparison to houses seen through other ...
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“I have used CJ Hole as my letting agent for ......”

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Apr 03,2014
Minithumbup
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Emily
By: 'Ann'
Apr 03,2014
0 people found
this helpful
I have used CJ Hole as my letting agent for the last 18 months and, in that time, I have received an excellent service from all members of the team. As I live abroad it is important to feel that my property is in safe hands, ...
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“Cj hole have let our uk property for the last 2 ......”

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Mar 27,2014
Minithumbup
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Karen
By: 'Wickwar'
Mar 27,2014
1 people found
this helpful
Cj hole have let our uk property for the last 2 years while we have been living in Australia. They were very competitive compared to some agents yet their service has been comprehensive all the way through. Inspections and reports have been very good and timely. ...
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“A professional service has been provided throughout my dealings with ......”

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Mar 24,2014
Minithumbup
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Karen
By: 'KP'
Mar 24,2014
1 people found
this helpful
A professional service has been provided throughout my dealings with them. Full explanation of the process was given. The team are easily contactable and prompt at responding. Friendly staff....
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“I am currently selling my house with the same office ......”

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Mar 11,2014
Minithumbup
By: 'Mr'
Mar 11,2014
1 people found
this helpful
I am currently selling my house with the same office so i choose to use them to find a rental property. From the outset they were polite and professional. All members of staff i have dealt with were able to answer any questions that i ...
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“Overall experience with CJhole was awesome. they have guided me ......”

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Mar 11,2014
Minithumbup
By: 'Amal'
Mar 11,2014
2 people found
this helpful
Overall experience with CJhole was awesome. they have guided me step by step and finished all letting documentation process very professionally. All staff members in office are very friendly, and answered all my questions with patience. I have dealt with lot of letting agents before ...
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“All agents within CJ Hole are extremely helpful. They always ......”

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Mar 11,2014
Minithumbup
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Karen
By: 'Linzey'
Mar 11,2014
1 people found
this helpful
All agents within CJ Hole are extremely helpful. They always return my calls and emails and will support any requests for assistance i have. I trust them explicitly to make the right decision for me as a landlord, and still ensure fairness to my tenants. ...
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“I feel that Cjhole have let me down at the ......”

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Mar 06,2014
Minithumbdown
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Karen
By: 'Claire'
Mar 06,2014
1 people found
this helpful
I feel that Cjhole have let me down at the last part of my tenancy. We have never miss a payment over the two years we rented the property. There were many problems with the house with subsidence and all windows and doors are blown ...
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What agent could do to change your mind?
More help when problems arises and more caring for the tenants not just working for landlord Better telephone manner from Karen
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By: Karen Rupprecht
Mar 11, 2014
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I am sorry that you feel you have been let down by CJ Hole. It seems that you were under the impression that your deposit would be released to you by cheque on the day your tenancy finished, and I am sorry to say that this is never possible as we have to take Landlords instructions once the Check out has been completed. Once agreed we then have to advise the DPS accordingly, and they will return monies to you, minus any deductions that the Landlord has requested. Your deposit deductions have bee ...

“I found the whole of process of letting CJ Hole ......”

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Feb 24,2014
Minithumbup
By: 'Mike'
Feb 24,2014
0 people found
this helpful
I found the whole of process of letting CJ Hole take care of the letting of my house house very efficent and easy and a very resonable cost, nothing was too much trouble and they went out of there way to help where ever possible. ...
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“From showing us properties to the process of moving in ......”

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Feb 24,2014
Minithumbup
By: 'amanda'
Feb 24,2014
0 people found
this helpful
From showing us properties to the process of moving in c.j hole were fantastic . Claire was friendly and helpful , met us on time and let us take our time viewing properties . We feel if it wasn't for her we wouldn't have found anywhere perfect ...
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“From showing us properties to the process of moving in ......”

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Feb 24,2014
Minithumbup
By: 'amanda'
Feb 24,2014
0 people found
this helpful
From showing us properties to the process of moving in c.j hole were fantastic . Claire was friendly and helpful , met us on time and let us take our time viewing properties . We feel if it wasn't for her we wouldn't have found anywhere perfect ...
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“Excellent service with clear communication throughout the process. Claire and ......”

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Feb 20,2014
Minithumbup
By: 'Gautam'
Feb 20,2014
0 people found
this helpful
Excellent service with clear communication throughout the process. Claire and Holly were quite prompt in responding and were very polite and courteous. I would definitely recommend CJ Hole. Thank you very much for your support. Regards, Gautam...
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“Thank you for dealing with the sale of our house. ......”

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Feb 19,2014
Minithumbup
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George
By: 'Dave'
Feb 19,2014
0 people found
this helpful
Thank you for dealing with the sale of our house. Local knowledge and communication were of the highest standards. We sold in10 days and completed on time this would not have been possible without your help thanks again...
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“Excellent service from day one. George went out of his ......”

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Feb 19,2014
Minithumbup
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George
By: 'Westbury'
Feb 19,2014
0 people found
this helpful
Excellent service from day one. George went out of his way to ensure a smooth transaction. The property had vacant possession and once our offer was excepted I asked to view property countless times! This was never an issue and was always accommodated. These guys ...
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“From our first encounter with David in looking round the ......”

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Feb 17,2014
Minithumbup
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Steph
By: 'NM'
Feb 17,2014
1 people found
this helpful
From our first encounter with David in looking round the potential new home to the regular dialogue with Kathryn, CJ Hole have behaved professionally in progressing the purchase. This included dealing with other estate agents, or property developers, and solicitors, under trying circumstances. If I ...
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“George Mawer visited our property in June and we were ......”

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Feb 17,2014
Minithumbup
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George
By: 'Lynn'
Feb 17,2014
0 people found
this helpful
George Mawer visited our property in June and we were impressed by his friendly and professional manner. It was obvious to us that he was someone who cared about the client and was genuinely interested in supporting us in our decision to move. He provided ...
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“Very professional staff but also very helpful and friendly. Sent ......”

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Feb 14,2014
Minithumbup
By: 'Jackie'
Feb 14,2014
0 people found
this helpful
Very professional staff but also very helpful and friendly. Sent me to view a property which was exactly what I required, rather than wasting my time. Always returned my phone calls and kept me up to date with everything. By far the most helpful agents ...
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“Having met with several other agents before CJ Hole, we ......”

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Feb 13,2014
Minithumbup
By: 'Gareth'
Feb 13,2014
0 people found
this helpful
Having met with several other agents before CJ Hole, we were immediately impressed with the level of knowledge and professionalism that was shown by the members of the team. This continued during the marketing period as we were kept up to date with the progress ...
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“Claire did the initial house viewing with myself and my ......”

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Feb 05,2014
Minithumbup
By: 'Lucy'
Feb 05,2014
2 people found
this helpful
Claire did the initial house viewing with myself and my husband - she was extremely friendly and nothing was too much trouble. She created a relaxed environment which helped take away from a usually stressful situation. She was also very informative when we stated we ...
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“We received excellent advice from Tim Pepper at CJ Hole ......”

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Feb 05,2014
Minithumbup
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Tim
By: 'Mrs'
Feb 05,2014
0 people found
this helpful
We received excellent advice from Tim Pepper at CJ Hole Henleaze. The sale of our house was handled efficiently and professionally. We feel that CJ Hole provided superior local knowledge of the housing market combined with astute business advice, both of which have helped us ...
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“We had a faultless experience buying our house through CJ ......”

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Feb 04,2014
Minithumbup
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George
By: 'Camilla'
Feb 04,2014
2 people found
this helpful
We had a faultless experience buying our house through CJ Hole, George was very professional and kept in contact with us constantly. We nearly ended up being gazumped and George guided us through the situation and we felt advised the vendors wisely. Thank you George! ...
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“I was extremely pleased with the way C J Hole ......”

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Jan 26,2014
Minithumbup
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Karen
By: 'Cathryn'
Jan 26,2014
2 people found
this helpful
I was extremely pleased with the way C J Hole dealt with the entire process of letting my property. Right from the outset everyone I dealt with was professional and very efficient. They always got back to me the same day to answer any of ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have an in-house complaints procedure through which we endeavour to resolve any issues direct with our management team. If, however any client feels that this is not sufficient, then complaints are directed to our umbrella company, Xperience. They too have a procedure for handling complaints. In addition, we are members of the Property Ombudsman Scheme.
Last updated at 1:00 AM 01/01/1970 by

Awards won by CJ Hole

Regional Awards won by CJ Hole

Individual Branch Awards

Bristol, BS15

Bristol, BS9



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