CJ Hole
4.8/5, 1513 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling ... show more Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling of property as well.
CJ Hole continued to prosper and today is a major force within the highly competitive estate agency market in the South West. Their excellent reputation has helped CJ Hole to expand within Bristol, Somerset and Gloucestershire so that there are now many branches serving the area.
Today, having sold property in three different centuries and as one of the oldest estate agents throughout Bristol, Somerset and Gloucestershire, CJ Hole is regarded as one of the most highly professional property firms in the region with a tradition of providing a first class service to its customers.
CJ Hole are constantly looking to build upon their reputation which will ensure that it continues to be a major force within the market place.

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Latest Reviews

 View all Reviews 1513
12th Dec 2024
reviewed by 'Matt Shelper'
“Rowena and the team at Downend were really helpful when valuing our properties. Customer service was excellent and I'd definitely ......”
5th Nov 2024
reviewed by 'Oliver Sheppard'
“CJ Hole sold my house recently, the whole experience was efficient and professional. Job well done....”
12th Sep 2024
reviewed by 'Jodocus'
“Really awful experience. They decided after very nearly finalizing the house that we cannot afford it and continued to withhold ......”
28th Aug 2024
reviewed by 'Tiago'
“This is possibly the worst estate agents I've ever come across, namely Duncan Fleming, who lies to you and landlord ......”
26th Feb 2024
reviewed by 'Abdullahi'
“From the onset of my property journey, CJ Hole Kingswood has been nothing short of exceptional, particularly due to the ......”
20th Dec 2023
reviewed by 'Vanessa'
“They've failed to maintain and repair the property for years. It shouldn't have been let in this state. They've refused ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £60,000 £3,450,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
235 4 179 33 617 14 342 10 59 20
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
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CJ Hole Branches (view all 23)
Bishopston, BS7
Bradley Stoke, BS32
Burnham On Sea, TA8
Cheltenham Branch, GL50
Cirencester, GL7
Clifton Branch, BS8
Downend Bristol, BS16
Henleaze Bristol, BS9

“Always kept me up to date with the progress of ......”

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Aug 04,2014
Minithumbup
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Julian
By: 'Kate'
Aug 04,2014
1 people found
this helpful
Always kept me up to date with the progress of our purchase. They were happy to answer all my questions and talk me through the processes (first time buyers). Kathryn responded to my emails even when she wasnt at work,and ensured that other team ...
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“High level of service. Totally understood our need to sell ......”

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Jul 31,2014
Minithumbup
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David
By: 'Raymond'
Jul 31,2014
1 people found
this helpful
High level of service. Totally understood our need to sell at a realistic price and probed potential buyers accordingly. Feedback on all viewings within 24 hours - often less. Great sales progression service....
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“Great service at a discounted rate. Prompt and professional. Kept ......”

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Jul 30,2014
Minithumbup
By: 'Jennie'
Jul 30,2014
1 people found
this helpful
Great service at a discounted rate. Prompt and professional. Kept me informed and up to date. Would recommend to anyone who wishes to rent their home out....
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“We were impressed with CJ Hole from the first visit. ......”

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Jul 29,2014
Minithumbup
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George
By: 'Falcon'
Jul 29,2014
1 people found
this helpful
We were impressed with CJ Hole from the first visit. George came round armed with plenty of literature, a computer presentation and a very "can do" attitude and we took to him immediately. As a result, in spite of CJ Hole not valuing our house ...
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Comment on agent fees
The agents fees were both competitive and reasonable in the current market. Given that we feel the team went the extra mile to secure our sale and keep our chain intact, we felt we got good value.
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“We found George very prompt and professional from the first ......”

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Jul 22,2014
Minithumbup
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George
By: 'k3lly86'
Jul 22,2014
0 people found
this helpful
We found George very prompt and professional from the first viewing to completion. He is always available to speak to and clearly works very hard every hour under the sun! My only critism of the firm would be that I found Dianne a little pushy ...
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“George was professional and knowledgeable and ensured the whole team ......”

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Jul 10,2014
Minithumbup
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George
By: 'Liz'
Jul 10,2014
1 people found
this helpful
George was professional and knowledgeable and ensured the whole team worked together which resulted in a successful sale. Up until the point of sale I cannot fault his communication with us on every aspect. Once sold subject to contract, Diane became our point of contact ...
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“To begin, I think C.J.Hole are expensive; the ......”

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Jul 10,2014
Minithumbdown
By: 'HonestTenant'
Jul 10,2014
1 people found
this helpful
To begin, I think C.J.Hole are expensive; the agency fees entailed for finding us a two bedroom property were almost £400! I think fees this high are offensive given the little work involved finding us a property (The landlord was probably also charged for ...
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Comment on agent fees
very expensive. What do they do for this money? Getting extra kickbacks via insurance companies is wrong!
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By: Karen
Jul 10, 2014
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I was disappointed to read your comments as we pride ourselves on offering a first class service and have an excellent record with landlords and tenants returning to us year after year. We have always been very transparent regarding the fees (which would have been £360 for a couple) and our paperwork clearly states that Tenant Liability cover is necessary through any provider before any client commits to a property. Inspections are carried out on a quarterly basis if the property is managed by ...

“After having my property for sale with another local agent ......”

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Jul 02,2014
Minithumbup
By: 'Chris'
Jul 02,2014
1 people found
this helpful
After having my property for sale with another local agent who kept finding buyers that could not complete. I found CJ Hole to be a breath of fresh air they consistently did what they said they would do i.e. turning up on time presenting ...
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“Very pleased with the service I received from Karen at ......”

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Jun 30,2014
Minithumbup
By: 'Sian'
Jun 30,2014
1 people found
this helpful
Very pleased with the service I received from Karen at the Bradley Stoke Branch. Very pleasant, knowledgable manner which gave me confidence in using CJ Hole. Professional photos and advert for my property. Would use them again and would he happy to recommend other landlords ...
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“Holly Edwards. It was very helpful, and give us a ......”

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Jun 30,2014
Minithumbup
By: 'Carlos'
Jun 30,2014
1 people found
this helpful
Holly Edwards. It was very helpful, and give us a good answer in all our doubts or questions. Very important to solve everything about the rent....
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“Karen at CJ hole was very efficient and pleasant to ......”

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Jun 25,2014
Minithumbup
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Karen
By: 'Natasha'
Jun 25,2014
1 people found
this helpful
Karen at CJ hole was very efficient and pleasant to deal with. She came and viewed my 1 bed cottage quickly and gave some good advice when I asked her opinion on works needing to be done. I was initially concerned that Karen wouldn't be doing ...
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“Great service, we were kept informed all the way through ......”

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Jun 24,2014
Minithumbup
By: 'Hannah'
Jun 24,2014
1 people found
this helpful
Great service, we were kept informed all the way through the buying process, and our agent actively contacted the solicitors involved to ensure all progressed with no delays....
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“I would highly recommend the agency and the staff. My ......”

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Jun 22,2014
Minithumbup
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George
By: 'Stephanie'
Jun 22,2014
1 people found
this helpful
I would highly recommend the agency and the staff. My property sale was particularly complicated and the sales progressor, Dianne Willis, was a tremendous help in moving the sale forward. If it wasn't for her the sale would probably have fallen through. The staff are ...
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“Very professional. Kept updated during both the viewing and reference ......”

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Jun 18,2014
Minithumbup
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Karen
By: 'Mrs'
Jun 18,2014
1 people found
this helpful
Very professional. Kept updated during both the viewing and reference phase. Always available by phone or e mail. Swift payment on day tenant moved in....
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“The lettings team marketed my house on the website very ......”

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Jun 15,2014
Minithumbup
By: 'Holly'
Jun 15,2014
2 people found
this helpful
The lettings team marketed my house on the website very quickly as soon as the previous tenant let known that he was moving. The house let within 2 days at the agreed rent to a very suitable tenant. They arranged suitable dates for the previous tenant ...
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“The agency CJ Hole Bradley Stoke managed the search for ......”

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Jun 12,2014
Minithumbup
By: 'Tatiana'
Jun 12,2014
0 people found
this helpful
The agency CJ Hole Bradley Stoke managed the search for my new house for rent. Claire, our agent, was always very gentile and she heard our requirements and offered us just what we were looking for. She accompanied us throughout the process, informing us. We ...
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“I have let my property through this branch for the ......”

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Jun 11,2014
Minithumbup
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Karen
By: 'Chris'
Jun 11,2014
2 people found
this helpful
I have let my property through this branch for the last 3 years now, it is fully managed and i have mainly dealt with Karen Holly and Greg all of which have been very professional and efficient, my property has recently been relet with 6 days and ...
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“I have used CJ Hole for about a year now, ......”

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Jun 10,2014
Minithumbup
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Karen
By: 'M'
Jun 10,2014
3 people found
this helpful
I have used CJ Hole for about a year now, although I have rented my house for over 2 years. I find that the approach taken by the company and the individuals working there are practical and timely. New tenants have been found quickly, vetted and ...
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“CJ Hole staff members are very professional in the way ......”

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Jun 10,2014
Minithumbup
By: 'Mercy'
Jun 10,2014
1 people found
this helpful
CJ Hole staff members are very professional in the way they deal with you. They are always at the end of the phone to help you and inform you every stage of the way. I was pleased with the way they treated us respecting us ...
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“Karen and Claire provided an excellent introduction to letting to ......”

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Jun 09,2014
Minithumbup
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Karen
By: 'Martyn'
Jun 09,2014
0 people found
this helpful
Karen and Claire provided an excellent introduction to letting to me as a first time landlord. The sales pitch was informative but not high pressure and the service throughout has been very good. Many thanks....
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“These guys were very helpful in explaining the rental market, ......”

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Jun 08,2014
Minithumbup
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Karen
By: 'David'
Jun 08,2014
0 people found
this helpful
These guys were very helpful in explaining the rental market, where and what types of house to buy to rent. They gave honest opinions even on houses which were not being sold by them. Once we had purchased, the tenant find and check process was ...
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“I found the staff at C J Hole to be ......”

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Jun 06,2014
Minithumbup
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Karen
By: 'Liz'
Jun 06,2014
0 people found
this helpful
I found the staff at C J Hole to be extremely helpful and knowledgeable with regards to finding tenants and advising me as a landlady. The only very small disappoint I have was I feel some of the prospective tenants they showed round the property ...
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“Very helpful-informed us of the process all the what happened ......”

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Jun 04,2014
Minithumbup
By: 'sjb34'
Jun 04,2014
0 people found
this helpful
Very helpful-informed us of the process all the what happened when buying the property. Kept us informed with renting the property....
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“I am happy with the service that I have received ......”

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Jun 04,2014
Minithumbup
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Karen
By: 'CC'
Jun 04,2014
0 people found
this helpful
I am happy with the service that I have received from CJ Hole so far. They managed the previous difficult tenants and found new tenants to move into the property within 1 month of the previous tenants leaving. They have been efficient in dealing with any ...
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“This was a probate sale. George was sensitive to the ......”

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May 24,2014
Minithumbup
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George
By: 'BS10'
May 24,2014
1 people found
this helpful
This was a probate sale. George was sensitive to the family wishes as we went through the sale and he understood that we wished to move at our pace. He had a good knowledge of potential buyers and their status regarding their own circumstances. Accompanied ...
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“Absolutely excellent service. very approachable and very helpful. Very friendly ......”

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May 20,2014
Minithumbup
By: 'Jessica'
May 20,2014
2 people found
this helpful
Absolutely excellent service. very approachable and very helpful. Very friendly and polite employees. This is the 2nd time we have gone through Cj hole Bradley Stoke and we will be sure to go through them again in the near future. Would recommend to anyone who ...
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“The agent dealt with everything professionally and swiftly. Any queries ......”

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May 16,2014
Minithumbup
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Karen
By: 'Spours'
May 16,2014
1 people found
this helpful
The agent dealt with everything professionally and swiftly. Any queries we had, they were on hand to answer comprehensively. Overall the service was good and I felt that they went over and above what was asked in order to assist us....
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“I have used the team to both rent a property ......”

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May 15,2014
Minithumbup
By: 'Cllr'
May 15,2014
1 people found
this helpful
I have used the team to both rent a property and rent one out at the same time. They are a professional team, committed to service and always strive to achieve optimum efficiency. They are all very helpful with a "can do" attitude and I ...
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“Greg and Holly were extremely professional and helpful in obtaining ......”

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May 10,2014
Minithumbup
By: 'Amar'
May 10,2014
1 people found
this helpful
Greg and Holly were extremely professional and helpful in obtaining our new tenants at the above property. I would have no hesitation in recommending CJ Hole to friends and family, in particular these two individuals....
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“Pleasant and efficient people to deal with.My fault for ......”

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May 02,2014
Minithumbdown
By: 'Tim'
May 02,2014
1 people found
this helpful
Pleasant and efficient people to deal with. My fault for not reading the T's & C's though - finders fee is NOT 50% as I was told, as VAT at 20% is added - so total finders fee is in fact 60%. Likewise, adding VAT to a £60 deposit holder's ...
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What agent could do to change your mind?
been explicit in conversation (not T&C's) about costs. - 60% finder's fee (including VAT, so not the 50% mentioned verbally) - ‚£72 for holding the deposit (which was not mentioned on the phone call where I asked for this service, assuming it would be included as part of the 60% finder's fee to be honest).
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have an in-house complaints procedure through which we endeavour to resolve any issues direct with our management team. If, however any client feels that this is not sufficient, then complaints are directed to our umbrella company, Xperience. They too have a procedure for handling complaints. In addition, we are members of the Property Ombudsman Scheme.
Last updated at 1:00 AM 01/01/1970 by

Awards won by CJ Hole

Regional Awards won by CJ Hole

Individual Branch Awards

Bristol, BS15

Bristol, BS9



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