CJ Hole
4.8/5, 1512 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling ... show more Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling of property as well.
CJ Hole continued to prosper and today is a major force within the highly competitive estate agency market in the South West. Their excellent reputation has helped CJ Hole to expand within Bristol, Somerset and Gloucestershire so that there are now many branches serving the area.
Today, having sold property in three different centuries and as one of the oldest estate agents throughout Bristol, Somerset and Gloucestershire, CJ Hole is regarded as one of the most highly professional property firms in the region with a tradition of providing a first class service to its customers.
CJ Hole are constantly looking to build upon their reputation which will ensure that it continues to be a major force within the market place.

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Latest Reviews

 View all Reviews 1512
5th Nov 2024
reviewed by 'Oliver Sheppard'
“CJ Hole sold my house recently, the whole experience was efficient and professional. Job well done....”
12th Sep 2024
reviewed by 'Jodocus'
“Really awful experience. They decided after very nearly finalizing the house that we cannot afford it and continued to withhold ......”
28th Aug 2024
reviewed by 'Tiago'
“This is possibly the worst estate agents I've ever come across, namely Duncan Fleming, who lies to you and landlord ......”
26th Feb 2024
reviewed by 'Abdullahi'
“From the onset of my property journey, CJ Hole Kingswood has been nothing short of exceptional, particularly due to the ......”
20th Dec 2023
reviewed by 'Vanessa'
“They've failed to maintain and repair the property for years. It shouldn't have been let in this state. They've refused ......”
19th Dec 2023
reviewed by 'Natalie'
“I can’t recommend them enough. I’m so so grateful for everything they have done for us. The speed ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £60,000 £3,450,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
235 4 179 33 617 14 342 10 58 20
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
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CJ Hole Branches (view all 23)
Bishopston, BS7
Bradley Stoke, BS32
Burnham On Sea, TA8
Cheltenham Branch, GL50
Cirencester, GL7
Clifton Branch, BS8
Downend Bristol, BS16
Henleaze Bristol, BS9

“Unfortunately Very Dissapointed, Tried to arrange a viewing on a ......”

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Jan 13,2015
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By: 'TBP'
Jan 13,2015
0 people found
this helpful
Unfortunately Very Dissapointed, Tried to arrange a viewing on a property which we were very keen to see and I was told I would be contacted the following day as they had to try and contact to owner to arrange local access. I never heard ...
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“My husband and I found the service we recieved from ......”

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Jan 08,2015
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Sam
By: 'Homebuyer'
Jan 08,2015
4 people found
this helpful
My husband and I found the service we recieved from CJ Hole to be poor and the agents we dealt with to be unprofessional, poorly informed and, in several cases, rude. For example: 1. During the house-hunting process, compared to other estate agents, the agents from ...
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By: CJ Hole Southville
Jan 12, 2015
View all comments (1)
Thank you for your feedback. We have a complaints procedure. If you would like make a formal complaint, please email [email protected] and we will investigate this matter for you. If after this you are still unhappy, we are a member of The Property Ombudsman (TPO) which we can provide you details of. Thank you. ...

“Absolutely first class service from start to finish. We came ......”

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Dec 20,2014
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By: 'adryan'
Dec 20,2014
2 people found
this helpful
Absolutely first class service from start to finish. We came to CJ Hole after poor service and advice from local competitor and wish we had used them from the outset. Their marketing approach is excellent and the way they supported progress of the sale was ...
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Comment on agent fees
Competitive and fair - and value as we got the outcome we wanted
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“Great proactive approach from all the team, especially Jo. Set ......”

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Dec 17,2014
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George
By: 'Matt'
Dec 17,2014
1 people found
this helpful
Great proactive approach from all the team, especially Jo. Set clear expectations throughout and always followed up with returned calls and queries answered. Very efficient and personal....
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“We cannot thank CJ Hole enough for the help, guidance ......”

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Dec 15,2014
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Tim
By: 'Rachel'
Dec 15,2014
1 people found
this helpful
We cannot thank CJ Hole enough for the help, guidance and support they provided us with our house move. Not only this but they achieved well over the asking price for the property and did this quickly and efficiently. The whole team are professional, courteous ...
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“I both bought and sold through this branch. Excellent service ......”

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Dec 13,2014
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George
By: 'BS6'
Dec 13,2014
1 people found
this helpful
I both bought and sold through this branch. Excellent service from the whole team. My property went live on the internet on a Sunday. The team were already in contact with prospective purchasers who they knew were looking for my type of property and viewings ...
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“The marketing strategy for the property turned out to be ......”

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Dec 08,2014
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David
By: 'BRISTOL'
Dec 08,2014
0 people found
this helpful
The marketing strategy for the property turned out to be excellent and the advice from the estate agent in preparing the house for viewing was very helpful. Photographs were good and the fee paid was fair and good value for money. Communication was also good ...
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Comment on agent fees
We agreed a variable fee rate which was very fair and this fully supported the agent's view about the price of the property.
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“There should be a George Mawer in every estate agency. ......”

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Dec 05,2014
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George
By: 'Anita'
Dec 05,2014
2 people found
this helpful
There should be a George Mawer in every estate agency. If there was, estate agents would not receive the bad press that they do. I cannot fault the attention to detail and support I have received throughout the selling of my parents' home. I have ...
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“I have been renting a flat let by CJ Hole ......”

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Dec 05,2014
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Eerena
By: 'Alice'
Dec 05,2014
0 people found
this helpful
I have been renting a flat let by CJ Hole for a year now, and whenever I have had dealings with them they have promptly responded and have always put real effort in to resolving the situation satisfactorily....
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“We bought our house with CJ Hole, who deliver a ......”

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Dec 05,2014
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Julian
By: 'Niro'
Dec 05,2014
0 people found
this helpful
We bought our house with CJ Hole, who deliver a friendly speedy service. We booked many viewing to the property and Julian managed to accommodate all with a friendly smile. No delay whatsoever and very friendly and easy going, that took off a bit of ...
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“David and Charlotte were always very attentive and informed as ......”

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Dec 05,2014
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David
By: 'Stansfield'
Dec 05,2014
0 people found
this helpful
David and Charlotte were always very attentive and informed as to potential buyers' intentions and I always felt they were on side....
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“Both Holly and Karen dealt with the letting efficiently providing ......”

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Nov 25,2014
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Karen
By: 'Nigel'
Nov 25,2014
0 people found
this helpful
Both Holly and Karen dealt with the letting efficiently providing clear advice when required and found a suitable tenant within a few days from receiving instruction for the letting. An EPC and Inventory necessary for the letting were provided at short notice. Generally I was ...
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Comment on agent fees
A standard letting fee charged.
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“very helpful and supportive from start to finish.Kept me ......”

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Nov 22,2014
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Julian
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Steph
By: 'premila'
Nov 22,2014
0 people found
this helpful
very helpful and supportive from start to finish.Kept me well informed throughout the whole process. The Morgage Advisor was excellent in explaining everything and getting me the best deal in the market. An excellent customer service. Highly reccomendable...
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Comment on agent fees
reasonable
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“Whilst we were shown around the house quickly after contacting ......”

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Nov 22,2014
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By: 'Helen'
Nov 22,2014
0 people found
this helpful
Whilst we were shown around the house quickly after contacting Cj hole the visit felt very rushed with prospective buyers still at the property when we arrived and more arriving shortly after our arrival. I think cj hole should allow more time for viewings. We ...
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“The CJ Hole team have been fantastic throughout the whole ......”

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Nov 20,2014
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Karen
By: 'Dan'
Nov 20,2014
0 people found
this helpful
The CJ Hole team have been fantastic throughout the whole process of becoming a new landlord. From initial speculative enquiries, valuation, advertising and getting the new tenants in, they have been understanding and supportive of all our questions becoming first time landlords. We are very ...
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Comment on agent fees
Great value, competitive full management fees.
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“Many thanks to the CJ Hole team for your help ......”

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Nov 17,2014
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George
By: 'Jonathan'
Nov 17,2014
1 people found
this helpful
Many thanks to the CJ Hole team for your help with my parents' move. Their professional, proactive, empathetic and friendly approach was reassuring and greatly appreciated....
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“They were simply fantastic,. The property was let out well ......”

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Nov 17,2014
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Karen
By: 'Mayowa'
Nov 17,2014
1 people found
this helpful
They were simply fantastic,. The property was let out well before the existing tenants even vacated which gave me peace of mind that i would not have to worry once the tenancy ended. They communicated effectively with me through out the whole process, did all ...
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Comment on agent fees
The fees are very reasonable and cannot complain with this, if i was to be totally honest if they were to charge more i would be happy to pay this for the level of service rendered.
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“Being as this is not a simple or easy process, ......”

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Nov 16,2014
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Julian
By: 'Claire'
Nov 16,2014
1 people found
this helpful
Being as this is not a simple or easy process, buying and selling a house, I have found CJ Hole and Kathy Tiley in particular an absolute pleasure to work with. In my opinion clear lines of communication is very important in this process and ...
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“All communications were prompt andf via email/ text.Staff were ......”

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Nov 16,2014
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George
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Karen
By: 'GGosling'
Nov 16,2014
0 people found
this helpful
All communications were prompt andf via email/ text. Staff were very friendly and helpful in both in-person and electornic encounters. All arrangements were completed in a timely manner and without additional need for prompting/chasing up....
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“All staff very helpful, communicated well, explained everything in full. ......”

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Nov 16,2014
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By: 'Kim'
Nov 16,2014
0 people found
this helpful
All staff very helpful, communicated well, explained everything in full. The different processes with different staff very straight forward. The property packs very useful to have to hand, Overall, extremely happy with the service provided. Can not fault....
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Comment on agent fees
I do think fees are excessive with most agencies and at times a big cost difference. I appreciate that checks have to be carried out and agencies to earn a gain as well, that's just my thoughts and suppose not knowing how much these services cost,
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“We recently completed the purchase of 19 Hickory Lane and found ......”

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Nov 11,2014
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By: 'Neil'
Nov 11,2014
2 people found
this helpful
We recently completed the purchase of 19 Hickory Lane and found the whole team at CJ Hole Bradley Stoke to be professional, helpful and very pro active in getting the deal agreed and completed especially as we live abroad. We have highlighted two individuals but interaction ...
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“George is probably the best estate agent in the country! ......”

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Nov 05,2014
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George
By: 'Jason'
Nov 05,2014
1 people found
this helpful
George is probably the best estate agent in the country! We instantly warmed to his professional yet personable style when first selecting an agent and had no hesitation selecting CJ Hole as a result. With four prospective purchasers to choose from following an open day, ...
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“We had the pleasure of dealing with Sam, Charlotte & Kathy. ......”

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Nov 05,2014
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Samantha
By: 'Paul'
Nov 05,2014
0 people found
this helpful
We had the pleasure of dealing with Sam, Charlotte & Kathy. The service was very personal and they kept us informed of progress at all times. There were several different agents we could have chosen from in the area but feel we made the right choice ...
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“CJ Hole seem to have the monopoly of our area. ......”

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Nov 02,2014
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George
By: 'JJ'
Nov 02,2014
3 people found
this helpful
CJ Hole seem to have the monopoly of our area. We have used them before and found them to be very professional. George, Tom and Johnny were all very helpful and worked very hard throughout, especially Johnny with attending late viewings and calls to help ...
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“The team at this branch are outstanding, from the initial ......”

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Oct 31,2014
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David
By: 'David'
Oct 31,2014
1 people found
this helpful
The team at this branch are outstanding, from the initial meeting with David and the follow through from Kathy. Kathy went well above and beyond to ensure that this sale was completed in a timely manner....
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“Thank goodness George was on the team. When mishaps in ......”

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Oct 24,2014
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George
By: ''
Oct 24,2014
1 people found
this helpful
Thank goodness George was on the team. When mishaps in the legal process meant that the transaction might have been delayed or have failed, he was proactive, communicated well and often and called on his contacts. He was determined to see the transaction through. I'm ...
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“CJ Hole manage a house for us in Bradley Stoke. ......”

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Oct 24,2014
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Karen
By: 'Patrick'
Oct 24,2014
0 people found
this helpful
CJ Hole manage a house for us in Bradley Stoke. We moved over to CJ Hole from another letting agency, and so far we have been very happy with their service. They are a friendly bunch that took the time to come out and meet ...
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Comment on agent fees
We find that their prices are competitive compared to other agencies.
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“CJ Hole were extremely helpful in finding myself and my ......”

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Oct 24,2014
Minithumbup
By: 'Amelia'
Oct 24,2014
0 people found
this helpful
CJ Hole were extremely helpful in finding myself and my partner somewhere to live. We were emailed details of the available property and able to book a viewing straight away. Claire was at the property early waiting for me at the viewing and made sure ...
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“From start to finish CJ Hole did everything they could ......”

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Oct 17,2014
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Julian
By: 'falklandstim'
Oct 17,2014
1 people found
this helpful
From start to finish CJ Hole did everything they could to sell out property. I would also like to mention Julian and Charlotte also but was not given enough room. Selling a property is one of the biggest decisions you can make and so getting ...
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“He has not return my deposit, not to mention to ......”

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Oct 13,2014
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By: 'monica'
Oct 13,2014
0 people found
this helpful
He has not return my deposit, not to mention to protect it with one of deposit protecion scheme. Lying all the time. Still waiting for deposit despite i moved out in april. Terrible...
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What agent could do to change your mind?
Return my deposit
Attached Filesnbsp;
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By: chris
Oct 25, 2014
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Hi Monica,sorry to hear your still waiting, Deposits are often returned by landlords not the agent (if it is a let only) and both parties need to agree any reductions or it can take sometime, if you want to contact me I will look-in to the situation on this one , we will need to know the address so we can work out which office. [email protected] ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have an in-house complaints procedure through which we endeavour to resolve any issues direct with our management team. If, however any client feels that this is not sufficient, then complaints are directed to our umbrella company, Xperience. They too have a procedure for handling complaints. In addition, we are members of the Property Ombudsman Scheme.
Last updated at 1:00 AM 01/01/1970 by

Awards won by CJ Hole

Regional Awards won by CJ Hole

Individual Branch Awards

Bristol, BS15

Bristol, BS9



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