CJ Hole
4.8/5, 1511 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling ... show more Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling of property as well.
CJ Hole continued to prosper and today is a major force within the highly competitive estate agency market in the South West. Their excellent reputation has helped CJ Hole to expand within Bristol, Somerset and Gloucestershire so that there are now many branches serving the area.
Today, having sold property in three different centuries and as one of the oldest estate agents throughout Bristol, Somerset and Gloucestershire, CJ Hole is regarded as one of the most highly professional property firms in the region with a tradition of providing a first class service to its customers.
CJ Hole are constantly looking to build upon their reputation which will ensure that it continues to be a major force within the market place.

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Latest Reviews

 View all Reviews 1511
12th Sep 2024
reviewed by 'Jodocus'
“Really awful experience. They decided after very nearly finalizing the house that we cannot afford it and continued to withhold ......”
28th Aug 2024
reviewed by 'Tiago'
“This is possibly the worst estate agents I've ever come across, namely Duncan Fleming, who lies to you and landlord ......”
26th Feb 2024
reviewed by 'Abdullahi'
“From the onset of my property journey, CJ Hole Kingswood has been nothing short of exceptional, particularly due to the ......”
20th Dec 2023
reviewed by 'Vanessa'
“They've failed to maintain and repair the property for years. It shouldn't have been let in this state. They've refused ......”
19th Dec 2023
reviewed by 'Natalie'
“I can’t recommend them enough. I’m so so grateful for everything they have done for us. The speed ......”
19th Dec 2023
reviewed by 'Gary Coleman'
“A excellent service acting as Estate Agents for the sale of our family home due to the Death of my ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £60,000 £3,450,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
235 4 179 33 616 14 342 10 58 20
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
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CJ Hole Branches (view all 23)
Bishopston, BS7
Bradley Stoke, BS32
Burnham On Sea, TA8
Cheltenham Branch, GL50
Cirencester, GL7
Clifton Branch, BS8
Downend Bristol, BS16
Henleaze Bristol, BS9

“Staff are very friendly and efficient, kept me up to ......”

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Sep 29,2015
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Steph
By: 'Rutter1975'
Sep 29,2015
0 people found
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Staff are very friendly and efficient, kept me up to date after each viewing, once sold they were very efficient and kept me informed on how things were progressing and chased if needed. Used a different agent before them for 13 weeks and only had 9 viewing ...
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“Professional and efficient service provided throughout the buying process. Time ......”

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Sep 22,2015
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Steph
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Samantha
By: 'Lorna'
Sep 22,2015
1 people found
this helpful
Professional and efficient service provided throughout the buying process. Time was allocated for second viewing of the property very quickly and then subsequent viewings were made when requested to measure for future furniture purchase. Helpful throughout....
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“CJ Hole are just the best letting agency I've ever ......”

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Sep 17,2015
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By: 'Adhipta'
Sep 17,2015
1 people found
this helpful
CJ Hole are just the best letting agency I've ever met. It looks like CJ Hole has some sort of standard of property they put in the market, therefore you won't be disappointed with the property. From day one I contacted them, they gave me ...
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“I sold a house through another agent and thought they ......”

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Sep 16,2015
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Steph
By: 'E.'
Sep 16,2015
1 people found
this helpful
I sold a house through another agent and thought they were very good, but have bought two through C J Hole in Bradley Stoke and they way surpassed them. They were totally professional. They sorted out all issues, including a major leak and arranged extra ...
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“After viewing a few properties with other agents, our first ......”

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Sep 14,2015
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Kim
By: 'Lucy'
Sep 14,2015
1 people found
this helpful
After viewing a few properties with other agents, our first meeting with Joanne (Jo) at CJ Hole stood out, it was a pleasure. Jo is warm, genuine and easy to talk to. It was clear Jo also had a good relationship with the vendors, and ...
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“Amateur. Employees quite curt when they should be helping you. ......”

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Sep 10,2015
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By: 'Buyer'
Sep 10,2015
1 people found
this helpful
Amateur. Employees quite curt when they should be helping you. Never received email responses. Unimpressed. They would call and be pushy about timings when we were waiting on them. A little politeness goes a long way....
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What agent could do to change your mind?
Be friendly, we are spending a lot of money and you are supposed to be a support rather than an irritant.
Attached Filesnbsp;
Comment on agent fees
The house was filthy when arrived. Might be worthy telling sellers to clean and remove items from their home as part of your job! Fees, fine I guess. Not really sure what you did.
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“They did not make clear the details of the chain ......”

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Sep 02,2015
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EDWARD
By: 'Liggie1'
Sep 02,2015
2 people found
this helpful
They did not make clear the details of the chain involved in the sale of my house. At the bottom of the chain there was a problematic property requiring a commercial mortgage which takes longer than an ordonary one. I only learned this when the ...
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What agent could do to change your mind?
They should have told me why, in all the many times I asked, there was a delay. Basically they should have been more honest in their dealings with me.
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Comment on agent fees
Higher than average. I was willing to pay in the hope of a good service.
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“Very speedy tenant find service and good advice on level ......”

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Aug 28,2015
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By: 'Everest'
Aug 28,2015
2 people found
this helpful
Very speedy tenant find service and good advice on level of rent to expect and good local knowledge from Rachel. Holly provided fast and efficient 'paperwork' and got the new tenants signed up and installed without delays. Jeni Ponting provided good support when Holly & Rachel ...
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Comment on agent fees
Menu style of fee structure so you only buy in what you need
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“Firstly I must say how impressed I was how Rachel ......”

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Aug 13,2015
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By: 'Steve'
Aug 13,2015
2 people found
this helpful
Firstly I must say how impressed I was how Rachel found me tennents within two days of going on the market, everything from start to finish was trouble free and very professionally dealt with. Holly kept me up to date at all times making things ...
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Comment on agent fees
Very satisfied.
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“As a first time Landlord who lives abroad, I was ......”

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Aug 12,2015
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Karen
By: 'Kasidit'
Aug 12,2015
1 people found
this helpful
As a first time Landlord who lives abroad, I was a bit daunted about letting my property. I was not quite sure what to expect, how to deal with tenants, and what to do if any problem arises. I heard many...
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Comment on agent fees
Very pleased with the quality of service / fee. So please keep up this good work.
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“I had a great experience with both the CJ Hole ......”

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Aug 11,2015
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Kim
By: 'Bruce'
Aug 11,2015
1 people found
this helpful
I had a great experience with both the CJ Hole Henleaze and Westbury-on-Trym offices. It started with good marketing and valuation advice from George M, and then brilliant property photographs by Tom. CJ Hole were very fast and efficient - written information and confirmations were ...
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“Both Holly and Rachel were very professional and an absolute ......”

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Aug 10,2015
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By: 'Harry'
Aug 10,2015
1 people found
this helpful
Both Holly and Rachel were very professional and an absolute pleasure to deal with. The whole letting process was explained well and dealt with in an efficient and positive manner. By using an independent inventory clerk I feel confident that CJHole is an honest and ...
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“Excellent service from westbury-on-trym and henleaze branches. Big thanks to ......”

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Aug 06,2015
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Kim
By: 'Hunt'
Aug 06,2015
0 people found
this helpful
Excellent service from westbury-on-trym and henleaze branches. Big thanks to Kim, Jo, Tom, Johnny and everyone involved. Sold promptly, and plenty of viewings. Also went above and beyond the call of duty in the conveyancing right to completion. Thank you all so much and I ...
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“After having dealt with a number of poor, rude, unprofessional ......”

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Jul 29,2015
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George
By: 'Geraldine'
Jul 29,2015
2 people found
this helpful
After having dealt with a number of poor, rude, unprofessional estate agents in Bradley Stoke it was a refreshing change to be spoken to with such friendliness and politeness from the staff at CJ Hole. Being met at the property by George, he was friendly, ...
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“Agent was good at accommodating a last minute viewing appointment ......”

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Jul 29,2015
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George
By: 'Richard'
Jul 29,2015
2 people found
this helpful
Agent was good at accommodating a last minute viewing appointment and explained everything through putting in the contract offer. Was quick to respond to any queries and helpful in setting up additional services like internet. Also kindly gave me a lift from their office with ...
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“Having used CJ Hole before to rent our property, we ......”

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Jul 29,2015
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Karen
By: 'Nathan'
Jul 29,2015
0 people found
this helpful
Having used CJ Hole before to rent our property, we decided to do so again for our next tenant. Within the space of two weeks we were fully advertised and numerous viewings arranged on a block viewing basis resulting in multiple offers on our property. ...
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“CJ Hole were efficient, helpful and kept me fully informed. ......”

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Jul 28,2015
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Karen
By: 'C'
Jul 28,2015
0 people found
this helpful
CJ Hole were efficient, helpful and kept me fully informed. They were always punctual with appointments and very professional to deal with, all in all an excellent service....
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“Estate agents don't normally have a great reputation and especially ......”

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Jun 16,2015
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George
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Kim
By: 'Nikki'
Jun 16,2015
0 people found
this helpful
Estate agents don't normally have a great reputation and especially as a buyer I didn't expect much but C J Hole in Henleaze were great. I viewed the property a couple of times and they were always on time to the viewing and were upfront ...
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“I was already aware of CJ hole's terrible reputation via ......”

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May 18,2015
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chris
By: 'whocares'
May 18,2015
6 people found
this helpful
I was already aware of CJ hole's terrible reputation via the email that went viral suggesting landlords raise their rent prices, the protest outside their office, and having previously rented via another branch many years ago. Nether the less we found a property that we ...
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Anything
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“I have been extremely pleased with the service I received ......”

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May 04,2015
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George
By: 'James'
May 04,2015
1 people found
this helpful
I have been extremely pleased with the service I received from CJ Hole. George Mawer was my initial point of contact. I found him to be polite, knowledgeable and professional as were ALL members of the team I dealt with. Queries were answered quickly and ...
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“The team at CJ Hole Henleaze were excellent throughout our ......”

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Mar 23,2015
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Kim
By: 'FirstTimeBuyer'
Mar 23,2015
2 people found
this helpful
The team at CJ Hole Henleaze were excellent throughout our property purchase. Kim, Neasha and George were always friendly and responded very quickly to correspondence, they helped us with ID verification and they arranged for us to revisit the property as often as we liked. ...
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“We were dealt with professionally from the start, a realistic ......”

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Mar 23,2015
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Rachel
By: 'Angela'
Mar 23,2015
2 people found
this helpful
We were dealt with professionally from the start, a realistic sale price was set and achieved quickly. Rachel progressed everything rapidly, was happy to advise both sides on progress and to chase dilatory solicitors etc in our absence overseas. Excellent service that gives estate agents ...
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“Kim was absolutely brilliant - she stayed on top I ......”

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Mar 13,2015
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Kim
By: 'Hobbs'
Mar 13,2015
2 people found
this helpful
Kim was absolutely brilliant - she stayed on top I things the whole time, kept us informed throughout, , using different methods like email and phone which was really helpful when juggling work and move and can't always pick up immediately. I'd thoroughly recommend her. Thankyou ...
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“CJ Hole have surpassed all of my expectations. First impressions ......”

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Mar 09,2015
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Tim
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Kim
By: 'Alasdair'
Mar 09,2015
2 people found
this helpful
CJ Hole have surpassed all of my expectations. First impressions were excellent, Tim Pepper was polite, respectful and enthusiastic about selling my flat and I cannot recommend this branch highly enough. From the very onset, all the staff at CJ Hole have been pro-active and ...
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Comment on agent fees
Tim Pepper was prepared to negotiate, and given the level of service offered I am happy to pay the full amount
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“From first contact Cjhole have been professional and accessible. We ......”

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Mar 07,2015
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By: 'Nancy'
Mar 07,2015
3 people found
this helpful
From first contact Cjhole have been professional and accessible. We were updated on a regular basis, our house sold very quickly, their marketing strategy worked. I have no hesitation in recommending the agency to sellers in the area....
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“We were really impressed with the service from C J ......”

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Feb 25,2015
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Kim
By: 'RW'
Feb 25,2015
3 people found
this helpful
We were really impressed with the service from C J Hole, especially because they have a team that deals only with getting a sale from an offer to completion, meaning the person dealing with your purchase isn't also out of the office all the time ...
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“From initially setting up our standing orders meaning a great ......”

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Feb 16,2015
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By: 'tom'
Feb 16,2015
1 people found
this helpful
From initially setting up our standing orders meaning a great deal of hassle with the banks we were charged on multiple occasions for this mess up. A week before signing the lease they wished to change the date. We has numerous problems with the property, ...
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Comment on agent fees
tried to charge us more estate agent fees to continue the existing contract.
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By: Michelle
Mar 31, 2015
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We are sorry that you feel that you have had a bad experience with CJ Hole. Unfortunately the setting up of a standing order can only be managed by the account holder directly. Whilst CJ Hole provides an initial standing order mandate for completion at the time of taking up occupancy, tenants are required to then manage their rental payments going forward throughout their tenancy. There were failings on behalf of the managing company that are responsible for the block management of this property ...

“We had a really pleasant experience with CJ Hole. All ......”

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Jan 29,2015
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Kim
By: 'Chris'
Jan 29,2015
2 people found
this helpful
We had a really pleasant experience with CJ Hole. All of the staff were extremely helpful and approachable. Being first time buyers we really appreciated the knowledge and impartial advice given to us by both Tim and Kim, making our purchase a truly comfortable and ...
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“Tim was first class throughout what was a complicated sales ......”

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Jan 20,2015
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Tim
By: 'Jon'
Jan 20,2015
3 people found
this helpful
Tim was first class throughout what was a complicated sales process with a very tight deadline, thanks to his experience and professionalism we managed to complete everything on time. I wouldn't hesitate to recommend Tim and his team at CJ Hole in Henleaze...
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“Unfortunately Very Dissapointed, Tried to arrange a viewing on a ......”

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Jan 13,2015
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By: 'TBP'
Jan 13,2015
0 people found
this helpful
Unfortunately Very Dissapointed, Tried to arrange a viewing on a property which we were very keen to see and I was told I would be contacted the following day as they had to try and contact to owner to arrange local access. I never heard ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have an in-house complaints procedure through which we endeavour to resolve any issues direct with our management team. If, however any client feels that this is not sufficient, then complaints are directed to our umbrella company, Xperience. They too have a procedure for handling complaints. In addition, we are members of the Property Ombudsman Scheme.
Last updated at 1:00 AM 01/01/1970 by

Awards won by CJ Hole

Regional Awards won by CJ Hole

Individual Branch Awards

Bristol, BS15

Bristol, BS9



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