CJ Hole
4.8/5, 1513 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling ... show more Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling of property as well.
CJ Hole continued to prosper and today is a major force within the highly competitive estate agency market in the South West. Their excellent reputation has helped CJ Hole to expand within Bristol, Somerset and Gloucestershire so that there are now many branches serving the area.
Today, having sold property in three different centuries and as one of the oldest estate agents throughout Bristol, Somerset and Gloucestershire, CJ Hole is regarded as one of the most highly professional property firms in the region with a tradition of providing a first class service to its customers.
CJ Hole are constantly looking to build upon their reputation which will ensure that it continues to be a major force within the market place.

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Latest Reviews

 View all Reviews 1513
12th Dec 2024
reviewed by 'Matt Shelper'
“Rowena and the team at Downend were really helpful when valuing our properties. Customer service was excellent and I'd definitely ......”
5th Nov 2024
reviewed by 'Oliver Sheppard'
“CJ Hole sold my house recently, the whole experience was efficient and professional. Job well done....”
12th Sep 2024
reviewed by 'Jodocus'
“Really awful experience. They decided after very nearly finalizing the house that we cannot afford it and continued to withhold ......”
28th Aug 2024
reviewed by 'Tiago'
“This is possibly the worst estate agents I've ever come across, namely Duncan Fleming, who lies to you and landlord ......”
26th Feb 2024
reviewed by 'Abdullahi'
“From the onset of my property journey, CJ Hole Kingswood has been nothing short of exceptional, particularly due to the ......”
20th Dec 2023
reviewed by 'Vanessa'
“They've failed to maintain and repair the property for years. It shouldn't have been let in this state. They've refused ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £60,000 £3,450,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
235 4 179 33 617 14 342 10 59 20
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
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CJ Hole Branches (view all 23)
Bishopston, BS7
Bradley Stoke, BS32
Burnham On Sea, TA8
Cheltenham Branch, GL50
Cirencester, GL7
Clifton Branch, BS8
Downend Bristol, BS16
Henleaze Bristol, BS9

“Excellent. The service received was excellent from start to finish. ......”

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May 18,2016
Minithumbup
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Karen
By: 'MN'
May 18,2016
0 people found
this helpful
Excellent. The service received was excellent from start to finish. The whole process took less time than i would have expected....
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“Everyone was very helpful. Managed to view house and move ......”

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May 17,2016
Minithumbup
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Karen
By: 'Kate'
May 17,2016
0 people found
this helpful
Everyone was very helpful. Managed to view house and move in within two weeks. Everything went very smoothly - no problems....
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Comment on agent fees
The fees were fine I've paid more at other estate agents.
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“I had Holly as my customer contact when moving this ......”

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May 16,2016
Minithumbup
By: 'Julie'
May 16,2016
2 people found
this helpful
I had Holly as my customer contact when moving this year, she was professional, friendly and made my move into my new rental the easiest move I have ever made. Thank you very much I appreciated you keeping me informed every step of the way... ...
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Comment on agent fees
The agent fees were standard for the work carried out.
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“I have been very happy with the professional service from ......”

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May 12,2016
Minithumbup
By: 'Jo'
May 12,2016
0 people found
this helpful
I have been very happy with the professional service from CJ Hole lettings department in Bradley Stoke. I have recently corresponded with George, Laura and Hollie, and they have all managed my queries and tenant matters swiftly, professionally and without any problems. As a landlord, ...
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Comment on agent fees
The management charge is fair and in line with market rates.
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“There where helpful to rent me a house , but the ......”

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May 12,2016
Minithumbdown
By: 'Valdo'
May 12,2016
1 people found
this helpful
There where helpful to rent me a house , but the house is single glazed and this created condensation in the rooms I contacted the agency at bradley Stoke . But the lady who come talk to me was trying to blame me and being very rude ...
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By: Karen Rupprecht
May 12, 2016
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I am sorry to hear that you are not happy with the service you have received. If the property is single glazed this shouldn't cause condensation in the rooms themselves, so we can investigate the cause (if this has not been done previously) and/or give you some more information on how to avoid condensation occurring. If you would like to discuss this further please call me on 01454 626300. ...

“Very professional everything was simple explained and in correct order,......”

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May 11,2016
Minithumbup
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Karen
By: 'Gordon'
May 11,2016
1 people found
this helpful
Very professional everything was simple explained and in correct order,nothing seemed to be to much trouble and always helpfull....
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Comment on agent fees
Reasonable
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“Terrible service, unfair and careless. I am very disappointed with ......”

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May 07,2016
Minithumbdown
By: 'D.C.'
May 07,2016
1 people found
this helpful
Terrible service, unfair and careless. I am very disappointed with their way of dealing with my application. I viewed a flat and made an offer, then I didn't hear from them for at least on week, although I tried to contact them several times in ...
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“It has been an absolute pleasure doing business with this ......”

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May 05,2016
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George
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Karen
By: 'Jay'
May 05,2016
2 people found
this helpful
It has been an absolute pleasure doing business with this Branch. This is the second time I have used them and their service is excellent. The staff are always cheerful, yet very efficient and professional. All I had to do is leave my keys with ...
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Comment on agent fees
Very good value
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“I began using CJ Hole to let my property a ......”

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Apr 26,2016
Minithumbup
By: 'Stoke'
Apr 26,2016
2 people found
this helpful
I began using CJ Hole to let my property a few years ago, having become dissatisfied with the quality of service provided by my previous agent. I'm very pleased I made the change. All staff at Hole's Bradley Stoke office are efficient and friendly and ...
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Comment on agent fees
Their fees are reasonable and represent good value for money.
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“On this occasion, George Lowe introduced himself to me. Spearheaded ......”

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Apr 26,2016
Minithumbup
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Karen
By: 'Happy'
Apr 26,2016
2 people found
this helpful
On this occasion, George Lowe introduced himself to me. Spearheaded by George, who seemed to share the same positive feel-good energy that is common to the whole office, friendly pleasant tenants were found and administration dealt with in the usual remarkably quick and efficient manner ...
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Comment on agent fees
I have no quibble on this subject.
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“Just sold through CJ Hole Bradley Stoke. Instruction to completion ......”

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Apr 25,2016
Minithumbup
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Helen
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Julian
By: 'Stuart'
Apr 25,2016
1 people found
this helpful
Just sold through CJ Hole Bradley Stoke. Instruction to completion in under 2 months. Very straightforward, no nasty surprises, clear, intelligent communication. Utterly stress-free. Consistently high standards of work from all the team members involved. Very, very happy....
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Comment on agent fees
Competitive. Willingly matched that of another local agent.
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“My first point of contact was George Mawer, who handled ......”

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Apr 14,2016
Minithumbup
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George
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Kim
By: 'CMcK'
Apr 14,2016
2 people found
this helpful
My first point of contact was George Mawer, who handled the initial discussions and valuations with great professionalism and fairness. My Sales Progressor was Kim Hopgood, who showed amazing patience and good humour in all stages of the various negotations, taking each hurdle in her ...
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Comment on agent fees
The fees were comparable with competitors' fees.
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“Kim was very helpful and professional throughout the process of ......”

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Apr 11,2016
Minithumbup
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Kim
By: 'Jim'
Apr 11,2016
2 people found
this helpful
Kim was very helpful and professional throughout the process of purchasing of our house. For various reasons it was not an easy process, not least due to the April Stamp Duty deadline, but Kim handled numerous queries from ourselves and the vendor. Thanks so much!...
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“Met Catherine upon arrival on a viewing and she was ......”

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Apr 08,2016
Minithumbup
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Helen
By: 'Viewings'
Apr 08,2016
0 people found
this helpful
Met Catherine upon arrival on a viewing and she was lovely. Previous estate agents have just let us get on with it and when asked questions didn't know a lot whereas Catherine guided us through the property and was really informative when asking questions. Lovely ...
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“Holly Boulton and Rachel Godwin have been helpful, approachable and ......”

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Apr 08,2016
Minithumbup
By: 'Jean'
Apr 08,2016
0 people found
this helpful
Holly Boulton and Rachel Godwin have been helpful, approachable and professional at all times. Rachel quickly found me a tenant and as it as a new build, Holly promptly assisted me in getting the house ready for the tenants. The lawn was laid, curtain poles, ...
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Comment on agent fees
A quote was given and this was similar to another Everything was clear. The fees were satisfactory.
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“All estate agents are definitely not the same! We have ......”

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Apr 05,2016
Minithumbup
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Tim
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George
By: 'Helen'
Apr 05,2016
2 people found
this helpful
All estate agents are definitely not the same! We have just sold a property in Henleaze on a street where houses sell quickly and easily - so you would think your choice of agent wouldn't matter too much. Our experience is different - as sellers, ...
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Comment on agent fees
They worked very hard for their fees, and achieved a good price for us as a result - you can't say fairer than that!
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“When looking for a property with CJ Hole they was ......”

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Apr 05,2016
Minithumbdown
By: 'Unhappy'
Apr 05,2016
3 people found
this helpful
When looking for a property with CJ Hole they was very helpful and keen to get us in to a 2 bedroom house with our dog which we was finding difficult as most properties wont allow pets. However on completing our details and being up front ...
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N/A
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By: Rachel
Apr 23, 2016
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I am sorry that you feel this way. When I spoke to you the morning after you had viewed the property and given us your offer details, I explained the implications that your adverse credit agreement would have on your ability to pass referencing with us and to be accepted by a potential Landlord. I also said that adverse credit was not uncommon and offered you advice on how you may be able to proceed in order for you and your partner to move. I gave you the best advice that I was able to under ...

“I have just completed my 2nd property purchase in the ......”

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Apr 04,2016
Minithumbup
By: 'Paul'
Apr 04,2016
2 people found
this helpful
I have just completed my 2nd property purchase in the last few months through CJ Hole in Bradley Stoke, and must say the service I have received has been first class. Ive primarily dealt with Catherine and Kathy, and both have been extremely helpful and ...
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“Helpful and knowledgeable.Answered all my questions.A smiley face ......”

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Apr 04,2016
Minithumbup
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George
By: 'HkS'
Apr 04,2016
1 people found
this helpful
Helpful and knowledgeable. Answered all my questions. A smiley face too. Made the process very easy. Paperwork dealt with efficiently....
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Comment on agent fees
Reasonable
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“The team at CJ Hole Westbury have been excellent, very ......”

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Apr 04,2016
Minithumbup
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George
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Kim
By: 'Vic'
Apr 04,2016
0 people found
this helpful
The team at CJ Hole Westbury have been excellent, very helpful and professional throughout the sale. Would highly recommend. Thank you George & Kim and to the rest of the team....
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Comment on agent fees
Good
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“Rachel is an amazing Agent and has a real passion ......”

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Apr 01,2016
Minithumbup
By: 'Lyde'
Apr 01,2016
0 people found
this helpful
Rachel is an amazing Agent and has a real passion for getting property let. With my properties she pulled out all the stops and got us the amount we wanted with the right tenants. She is the only reason I went with CJ Hole and ...
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Comment on agent fees
They were able to offer me a fee I was happy with.
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“I use CJ Hole Downend to both find tenants and ......”

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Apr 01,2016
Minithumbup
By: 'Mark'
Apr 01,2016
0 people found
this helpful
I use CJ Hole Downend to both find tenants and manage my property in Lyde Green. Rachel and Holly found tenants and organised everything that was needed for a new house (garden, shower, curtain poles, etc.) in a quick and professional manner....
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Comment on agent fees
They were upfront with their fees. From the research that I have done, they are reasonable fees.
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“I was very impressed with CJ Hole Lettings in Bradley ......”

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Mar 25,2016
Minithumbup
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Jessica
By: 'Anne217'
Mar 25,2016
2 people found
this helpful
I was very impressed with CJ Hole Lettings in Bradley Stoke, as they helped me to get the rented flat I am now in. They were always really helpful, always upbeat and always listened. I dealt with a couple of different members of staff who ...
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Comment on agent fees
Seemed fair..
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“Just bought through C J Hole Henleaze who were brilliant ......”

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Mar 25,2016
Minithumbup
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Tim
By: 'Chris'
Mar 25,2016
2 people found
this helpful
Just bought through C J Hole Henleaze who were brilliant in very challenging circumstances. They were representing both our vendor and the last property in the 3 property chain. For various reasons outside the control of C J Hole, it was a very difficult transaction. Several ...
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“George and Claire are BRILLIANT!!! Nice people!! Amazing staff very ......”

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Mar 22,2016
Minithumbup
By: 'davide'
Mar 22,2016
1 people found
this helpful
George and Claire are BRILLIANT!!! Nice people!! Amazing staff very kindly!!! I am glad!!! Thankyou very very very very much!!!!!!...
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Comment on agent fees
Good
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“I have found all the lettings team to be very ......”

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Mar 21,2016
Minithumbup
By: 'F'
Mar 21,2016
1 people found
this helpful
I have found all the lettings team to be very efficient, friendly and helpful. This is my first experience as a landlord and Karen, Holly, George and Claire have all given me invaluable assistance in a courteous and professional manner. I would have no hesitation ...
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Comment on agent fees
The fees seem fair.
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“The guys at CJ Hole were a huge help to ......”

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Mar 08,2016
Minithumbup
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Karen
By: 'Tom'
Mar 08,2016
1 people found
this helpful
The guys at CJ Hole were a huge help to getting us in to our new home. Friendly, understanding and knowledgeable staff made the process as smooth as possible....
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“A first time buyers we were unsure of what to ......”

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Mar 03,2016
Minithumbup
By: 'Jenny'
Mar 03,2016
2 people found
this helpful
A first time buyers we were unsure of what to expect from the process. CJ Hole were the estate agents selling the house we bought and they were incredibly helpful. We viewed the house a total of 4 times and each time they were very good ...
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“I purchased a BTL through Steph. She was extremely courteous ......”

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Feb 29,2016
Minithumbup
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Steph
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George
By: 'Mrs'
Feb 29,2016
3 people found
this helpful
I purchased a BTL through Steph. She was extremely courteous and professional throughout. From this point the after sales team took over and made the purchase very straight forward. George, Karen and Laura made the rental process easier than we have found previously. Once again ...
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Comment on agent fees
Very fair for the service received.
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“Efficient, Pleasant Competent The above applies to all I've dealt ......”

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Feb 29,2016
Minithumbup
By: 'Dr'
Feb 29,2016
0 people found
this helpful
Efficient, Pleasant Competent The above applies to all I've dealt with in the office. I feel confident that my needs are looked after, as well as the tenants....
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Comment on agent fees
Seriously, a landlord would ALWAYS want lower fees. But overall, no complaints.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have an in-house complaints procedure through which we endeavour to resolve any issues direct with our management team. If, however any client feels that this is not sufficient, then complaints are directed to our umbrella company, Xperience. They too have a procedure for handling complaints. In addition, we are members of the Property Ombudsman Scheme.
Last updated at 1:00 AM 01/01/1970 by

Awards won by CJ Hole

Regional Awards won by CJ Hole

Individual Branch Awards

Bristol, BS15

Bristol, BS9



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