CJ Hole
4.8/5, 1513 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling ... show more Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling of property as well.
CJ Hole continued to prosper and today is a major force within the highly competitive estate agency market in the South West. Their excellent reputation has helped CJ Hole to expand within Bristol, Somerset and Gloucestershire so that there are now many branches serving the area.
Today, having sold property in three different centuries and as one of the oldest estate agents throughout Bristol, Somerset and Gloucestershire, CJ Hole is regarded as one of the most highly professional property firms in the region with a tradition of providing a first class service to its customers.
CJ Hole are constantly looking to build upon their reputation which will ensure that it continues to be a major force within the market place.

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Latest Reviews

 View all Reviews 1513
12th Dec 2024
reviewed by 'Matt Shelper'
“Rowena and the team at Downend were really helpful when valuing our properties. Customer service was excellent and I'd definitely ......”
5th Nov 2024
reviewed by 'Oliver Sheppard'
“CJ Hole sold my house recently, the whole experience was efficient and professional. Job well done....”
12th Sep 2024
reviewed by 'Jodocus'
“Really awful experience. They decided after very nearly finalizing the house that we cannot afford it and continued to withhold ......”
28th Aug 2024
reviewed by 'Tiago'
“This is possibly the worst estate agents I've ever come across, namely Duncan Fleming, who lies to you and landlord ......”
26th Feb 2024
reviewed by 'Abdullahi'
“From the onset of my property journey, CJ Hole Kingswood has been nothing short of exceptional, particularly due to the ......”
20th Dec 2023
reviewed by 'Vanessa'
“They've failed to maintain and repair the property for years. It shouldn't have been let in this state. They've refused ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £60,000 £3,450,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
235 4 179 33 617 14 342 10 59 20
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
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CJ Hole Branches (view all 23)
Bishopston, BS7
Bradley Stoke, BS32
Burnham On Sea, TA8
Cheltenham Branch, GL50
Cirencester, GL7
Clifton Branch, BS8
Downend Bristol, BS16
Henleaze Bristol, BS9

“CJ Hole Downend provided a great and professional service. They ......”

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Jun 29,2017
Minithumbup
By: 'Sunset'
Jun 29,2017
1 people found
this helpful
CJ Hole Downend provided a great and professional service. They were always available and helpful when needed. We would highly recommend them....
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“Very professional, very efficient, very helpful and went the extra ......”

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Jun 28,2017
Minithumbup
By: 'Ian'
Jun 28,2017
1 people found
this helpful
Very professional, very efficient, very helpful and went the extra mile to assist us and the new owners during the sale of our property....
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Comment on agent fees
The agents fees were very competitive and they earnt every penny.
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“All staff at the branch were consistently very professional, pleasant ......”

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Jun 23,2017
Minithumbup
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Steph
By: 'Bradley'
Jun 23,2017
0 people found
this helpful
All staff at the branch were consistently very professional, pleasant and helpful, which I could see made a good impression on potential buyers as well as on me. C J Hole were also by far the best of all agents I've encountered at being quick, ...
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Comment on agent fees
Clear and fair.
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“From our first introduction with CJ Hole Bradley Stoke's staff, ......”

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Jun 23,2017
Minithumbup
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Julian
By: 'N'
Jun 23,2017
0 people found
this helpful
From our first introduction with CJ Hole Bradley Stoke's staff, we were impressed with their professionalism and level of dedicated service. They made the process of both buying and selling smooth, hassle-free and easy. Their communication was, at all times, excellent and they were extremely ...
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Comment on agent fees
Fine
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“I was very impressed at how understanding an supportive Andy ......”

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Jun 20,2017
Minithumbup
By: 'Janne'
Jun 20,2017
2 people found
this helpful
I was very impressed at how understanding an supportive Andy was at what is a very stressful time for an individual. He would always return my phone calls of emails and do his best to inform me of what was happening with my purchase....
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Comment on agent fees
I am a purchaser and did not pay a fee
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“Great service from all the team in what turned out ......”

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Jun 16,2017
Minithumbup
By: 'StephenW'
Jun 16,2017
1 people found
this helpful
Great service from all the team in what turned out to be a somewhat protracted sale. Good lines of communication throughout and the office kept us updated at every part of the process, whether it be feedback from viewings or liaising with the buyer and ...
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“From the photographing through the viewings and communication through the ......”

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Jun 15,2017
Minithumbup
By: 'Julia'
Jun 15,2017
1 people found
this helpful
From the photographing through the viewings and communication through the sale the service provided to us was fantastic, we couldnt be more pleased, thanks to all the lovely staff at downend....
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“I have recently purchased a house through CJ Hole Downend ......”

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Jun 09,2017
Minithumbup
By: 'Lara'
Jun 09,2017
1 people found
this helpful
I have recently purchased a house through CJ Hole Downend and I have been thoroughly impressed with the personable service from end to end. I was shown through the house a number of times by Sophie and Eva who were both knowledgeable about the property ...
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N/A
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“Very helpful and kept us fully informed as matters progressed.......”

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Jun 08,2017
Minithumbup
By: 'David'
Jun 08,2017
1 people found
this helpful
Very helpful and kept us fully informed as matters progressed. Very difficult to see how the service we received could be improved...
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Comment on agent fees
Fair and reasonable
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“Overall I would recommend CJ Hole. They were very professional ......”

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Jun 06,2017
Minithumbup
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David
By: 'Mr'
Jun 06,2017
1 people found
this helpful
Overall I would recommend CJ Hole. They were very professional and always helpful. David in particular was invaluable during intense moments when trying to create an opportunity, he had a calming and controlled manner that removed a lot of stress. Andy also was always on ...
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Comment on agent fees
Fees were reasonable given the service they provided.
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“As always I have had exceptional customer service from Holly, ......”

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May 31,2017
Minithumbup
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Jessica
By: 'Steve'
May 31,2017
0 people found
this helpful
As always I have had exceptional customer service from Holly, Jess and Karen. They have found yet another good tenant and nothing is ever too much trouble. Queries are dealt with instantly and professionally. I would and always have recommended them. Keep up the good ...
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“Good professional efficient letting service. Kept up to date. Very ......”

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May 30,2017
Minithumbup
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Karen
By: 'Nick'
May 30,2017
0 people found
this helpful
Good professional efficient letting service. Kept up to date. Very impressed with feedback from viewing via e mail. All contact with the agnecy was dealt with in a very timely manner....
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“Me and my wife had a fairly straight forward move ......”

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May 16,2017
Minithumbup
By: 'Rob'
May 16,2017
0 people found
this helpful
Me and my wife had a fairly straight forward move with CJ Hole. Friendly staff, helpful and efficient. Made moving house less stressful than it could have been...
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Comment on agent fees
Its my first time using an estate agent. Its a lot of money but just saw it as part of the process to move into a nicer house than the one we used to live in.
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“I would like to thank all the staff at Bishopston ......”

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May 15,2017
Minithumbup
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Sean
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Emma
By: 'Shaun'
May 15,2017
0 people found
this helpful
I would like to thank all the staff at Bishopston branch at CJ hole in Bristol for all the hard work went into selling off my property i'm so grateful to all for their attentive professional conduct which went into the sale of the property ...
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Comment on agent fees
Good
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“We went with CJ Hole on the basis that Andy ......”

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May 11,2017
Minithumbup
By: 'Simon'
May 11,2017
2 people found
this helpful
We went with CJ Hole on the basis that Andy came across as someone who cared about being in the industry and wanted to do the right thing for his clients. Whenever there was options on the table, either offers to review or feedback to ...
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Comment on agent fees
Good - not the cheapest but worked with us to a number we were more than reasonable to progress with. We feel like we got value for money (I'm guessing not may people say that about Estate Agents but when you see good service, you don't mind paying for it).
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“Agent was accommodating with short-notice viewings and was very helpful ......”

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Apr 29,2017
Minithumbup
By: 'Josh'
Apr 29,2017
1 people found
this helpful
Agent was accommodating with short-notice viewings and was very helpful and swift with progressing offer-accepted to completion. Also helpful with after-sale support i.e. facilitating correspondence with the seller after completion (for comments/queries)....
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Comment on agent fees
n/a - buyer
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“Excellent customer service. Attention to detail. Knowledge of property. Answered ......”

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Apr 28,2017
Minithumbup
By: 'Stephen'
Apr 28,2017
1 people found
this helpful
Excellent customer service. Attention to detail. Knowledge of property. Answered all our questions. Very professional and helpful. Would highly recommend Eva....
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“Holly, Claire and Shannon are THE best letting agents I ......”

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Apr 26,2017
Minithumbup
By: 'J'
Apr 26,2017
0 people found
this helpful
Holly, Claire and Shannon are THE best letting agents I have ever met- and I have moved house a lot in recent years! They are an asset to C J Hole and hope that their efforts are noticed. They are friendly, professional, knowledgeable and were ...
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Comment on agent fees
Normally I do not agree with agents fees. This time no issue at all paying it due to the service we recieved.
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“There are very dodgey with deposit , refusing to give my ......”

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Apr 24,2017
Minithumbdown
By: 'V.T.S'
Apr 24,2017
0 people found
this helpful
There are very dodgey with deposit , refusing to give my deposit for no reason . I gave the evidence house back to them in better condition and there still claim different damage which I never done . I advise U to film and take pictures when U ...
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Comment on agent fees
Very bad to high . They charged me 450
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“I found the team to be attentive, efficient and readily ......”

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Apr 23,2017
Minithumbup
By: 'Emma'
Apr 23,2017
1 people found
this helpful
I found the team to be attentive, efficient and readily available for any queries and questions I had. From the first phonecall requesting a valuation to the day of completion, someone was on hand at the end of the phone and all appeared expertly managed ...
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Comment on agent fees
Good
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“The service I received was excellent, Andy is knowledgeable in ......”

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Apr 20,2017
Minithumbup
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David
By: 'Fiona'
Apr 20,2017
1 people found
this helpful
The service I received was excellent, Andy is knowledgeable in his expertise and helped me with my decision making with his ability to guide me where I have no experience. Both Andy and David always communicated effectively and followed up where they had promised....
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Comment on agent fees
The fees were fair
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“Excellent service. Having not moved house for many years, we ......”

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Apr 14,2017
Minithumbup
By: 'Elaine'
Apr 14,2017
1 people found
this helpful
Excellent service. Having not moved house for many years, we needed a lot of advice. Andy was really knowledgeable, which helped us to make an informed decision about our buying and selling process. David, Eva and Dianne were equally friendly and professional and thanks to ...
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Comment on agent fees
1% of the selling price; worth the money for good service.
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“Very efficient and professional. Staff very friendly and enthusiastic. My ......”

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Apr 11,2017
Minithumbup
By: 'Movers'
Apr 11,2017
0 people found
this helpful
Very efficient and professional. Staff very friendly and enthusiastic. My only minor point is that the agent ensures with the vendor that appointments can be made before arranging with prospective buyers....
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Comment on agent fees
Fees are always a little high however this appears to be standard.
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“The agents were very helpful, welcoming and polite. Holly helped ......”

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Apr 05,2017
Minithumbup
By: 'Oli'
Apr 05,2017
0 people found
this helpful
The agents were very helpful, welcoming and polite. Holly helped me with communications with the prospective Landlord during the whole process. Responses were almost immediate, and I knew where I stood and had progress updates at all times. Excellent service....
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Comment on agent fees
Good
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“Unbelievably helpful and the best estate agency I have used! ......”

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Apr 03,2017
Minithumbup
By: 'AKT'
Apr 03,2017
0 people found
this helpful
Unbelievably helpful and the best estate agency I have used! Claire went above and beyond not only with finding us a house but the whole process...
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Comment on agent fees
Bad
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“All staff at CJ Hole, Bradley Stoke, have been very ......”

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Apr 03,2017
Minithumbup
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Samantha
By: 'Matthew'
Apr 03,2017
1 people found
this helpful
All staff at CJ Hole, Bradley Stoke, have been very helpful and efficient with both letting and subsequent property sale. During the sale staff were very good at chasing progress and keeping me up-to-date. There were always very quick in responding to any questions....
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Comment on agent fees
Fees were fine.
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“I recently sold my house with CJ Hole Bishopston and ......”

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Mar 28,2017
Minithumbup
Staff profile picture
Sean
Staff profile picture
Joe
By: 'Jackie'
Mar 28,2017
0 people found
this helpful
I recently sold my house with CJ Hole Bishopston and am pleased to say that the process from beginning to end was a very positive one. Sean came to value the house and helped me to get the full asking price very quickly with a ...
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Comment on agent fees
Fees were fair
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“Awful experience from start to finish with these agents. Unhelpful ......”

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Mar 27,2017
Minithumbdown
By: 'Mrs'
Mar 27,2017
3 people found
this helpful
Awful experience from start to finish with these agents. Unhelpful and rude. Property had been badly maintained and not in a fit state to rent to family with small child. Coldest period of the year we were left with holes between the windows and walls ...
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Comment on agent fees
High fees
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“One of the most experienced and efficient letting agents in ......”

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Mar 27,2017
Minithumbup
By: 'Becky'
Mar 27,2017
1 people found
this helpful
One of the most experienced and efficient letting agents in the BS32 postcode. Despite a timezone difference of approx. 4 hours and an entirely different working week, all emails and contact were actioned and/or responded to promptly. We worked with Holly-Marie, Claire and occasionally Karen ...
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Comment on agent fees
For the quality of service received, the price is fair.
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“Sophie is a dedicated and committed Sales Negotiator that is ......”

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Mar 27,2017
Minithumbup
By: 'Mrs'
Mar 27,2017
1 people found
this helpful
Sophie is a dedicated and committed Sales Negotiator that is happy to provide time and support when needed. She keeps you updated at every opportunity and she is a pleasure to work with....
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Comment on agent fees
Agent fee in the end (due to negotiations) was comparative to local agents.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have an in-house complaints procedure through which we endeavour to resolve any issues direct with our management team. If, however any client feels that this is not sufficient, then complaints are directed to our umbrella company, Xperience. They too have a procedure for handling complaints. In addition, we are members of the Property Ombudsman Scheme.
Last updated at 1:00 AM 01/01/1970 by

Awards won by CJ Hole

Regional Awards won by CJ Hole

Individual Branch Awards

Bristol, BS15

Bristol, BS9



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