CJ Hole
4.8/5, 1513 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling ... show more Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling of property as well.
CJ Hole continued to prosper and today is a major force within the highly competitive estate agency market in the South West. Their excellent reputation has helped CJ Hole to expand within Bristol, Somerset and Gloucestershire so that there are now many branches serving the area.
Today, having sold property in three different centuries and as one of the oldest estate agents throughout Bristol, Somerset and Gloucestershire, CJ Hole is regarded as one of the most highly professional property firms in the region with a tradition of providing a first class service to its customers.
CJ Hole are constantly looking to build upon their reputation which will ensure that it continues to be a major force within the market place.

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Latest Reviews

 View all Reviews 1513
12th Dec 2024
reviewed by 'Matt Shelper'
“Rowena and the team at Downend were really helpful when valuing our properties. Customer service was excellent and I'd definitely ......”
5th Nov 2024
reviewed by 'Oliver Sheppard'
“CJ Hole sold my house recently, the whole experience was efficient and professional. Job well done....”
12th Sep 2024
reviewed by 'Jodocus'
“Really awful experience. They decided after very nearly finalizing the house that we cannot afford it and continued to withhold ......”
28th Aug 2024
reviewed by 'Tiago'
“This is possibly the worst estate agents I've ever come across, namely Duncan Fleming, who lies to you and landlord ......”
26th Feb 2024
reviewed by 'Abdullahi'
“From the onset of my property journey, CJ Hole Kingswood has been nothing short of exceptional, particularly due to the ......”
20th Dec 2023
reviewed by 'Vanessa'
“They've failed to maintain and repair the property for years. It shouldn't have been let in this state. They've refused ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £60,000 £3,450,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
235 4 179 33 617 14 342 10 59 20
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
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CJ Hole Branches (view all 23)
Bishopston, BS7
Bradley Stoke, BS32
Burnham On Sea, TA8
Cheltenham Branch, GL50
Cirencester, GL7
Clifton Branch, BS8
Downend Bristol, BS16
Henleaze Bristol, BS9

“Satisfied client...”

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Feb 04,2019
Minithumbup
By: 'Philip'
Feb 04,2019
1 people found
this helpful
A first class service . I recommend CJHOLE unreservedly . A particular thankyou to vickie Knighton for client care throughout the transaction ....
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Comment on agent fees
Perfectly fair .
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“House Sale...”

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Feb 01,2019
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Donna Roberts
By: 'Kath'
Feb 01,2019
0 people found
this helpful
I have been dealing with CJ Hole to sell a property, particularly Donna, Adam, Charlotte and Nick. All the team involved I have found to be extremely helpful, professional and very easy to talk to. I would highly recommend the team and would definitely use ...
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Comment on agent fees
Fees as agreed.
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“Fantastic!! 5*...”

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Jan 26,2019
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George
By: 'Jon'
Jan 26,2019
1 people found
this helpful
Very friendly, extremely helpful. We were moving into our first home and really didn't have a clue about anything, we were given all the information and advice we could of needed. Will always recommend this branch, especially George....
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“C j hole experience...”

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Jan 25,2019
Minithumbdown
By: 'N/A'
Jan 25,2019
0 people found
this helpful
Agents were really great during check in and made us feel at ease. However when it came to check out that all changed. They tried to take a substantial amount of the deposit when we checked out, this of course was disputed and luckily we ...
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By: Karen Rupprecht, Lettings Manager\/Director
Apr 09, 2019
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Thank you for your feedback Chelsee. Properties are always assessed based on the original Inventory/Schedule of Condition. Ultimately it is the Landlord who decides whether to pursue any claim against a deposit, not the Agent. I understand that a Property Manager is currently in discussion with you regarding the deposit claim and that the cleaning issues did involve more than removing dust. I do hope that you and your Landlord can reach an amicable resolution in this matter. If you do have any ...

“Excellent Service...”

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Jan 25,2019
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Jessica
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Karen
By: 'Chris'
Jan 25,2019
0 people found
this helpful
Having tried to manage my property in Bristol from London, which was causing a lot of stress, I instructed CJ Hole to manage it and over the past 18 months the team have been amazing and made being a Landlord stress free. Thank you so much....
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By: Karen
Jan 25, 2019
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Thank you so much for your feedback and comments. ...

“Property Sale...”

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Jan 23,2019
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George
By: 'Carole'
Jan 23,2019
0 people found
this helpful
Thank you to everyone at C J Hole but in particular George and Dan who were professional throughout the sale of our property. I never had to chase and if they said they would ring they did. I would definitely recommend them....
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Comment on agent fees
Competitive and fair.
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“Lovely people who are on your side...”

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Jan 22,2019
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By: 'Charles'
Jan 22,2019
0 people found
this helpful
The guys at CJ Hole in Westbury were just lovely, understanding and flexible people who had my best interests at heart. No spin, just good old fashioned - in a modern context - customer care and attention to detail. Also, if they say they will ...
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N/A
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“Excellent!...”

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Jan 19,2019
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Donna Roberts
By: 'Lynne'
Jan 19,2019
0 people found
this helpful
Extremely happy with the service provided by Donna and Adam. I genuinely felt like they would do anything to help throughout the purchase of our new property and that no question we asked was a stupid one, this was our first house purchase. Thanks to ...
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Na
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“Professional...”

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Jan 18,2019
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Donna Roberts
By: 'Birdofparadise'
Jan 18,2019
1 people found
this helpful
From the beginning, Charlotte was a warm welcoming professional with positive outlook. Then Donna who mostly dealt with the rest of my journey was committed, punctual, professional and understanding. Adam was very thorough and dedicated. Nick whom i had little contact was still very helpful. ...
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Comment on agent fees
Absolutely fanastic.well earned
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“Clifton are Very Professional...”

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Jan 05,2019
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Chris
By: 'F.'
Jan 05,2019
0 people found
this helpful
Everything was dealt with in a timely manner, my situation listened to and all very professional. It could even be said they went above and beyond what they needed to do. I mainly dealt with Chris and he was superb. Please not CJ Hole is ...
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Comment on agent fees
The Fees may be higher than others out there but I got the standard of service I would expect for the level of fees, and they exceeded my expectations.
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“Excellent Service...”

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Jan 04,2019
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Tom
By: 'JV'
Jan 04,2019
0 people found
this helpful
Delighted with CJ Hole, Burnham on Sea, and particularly Matt and Tom. We found them to be thoroughly professional, realistic, informative, helpful and friendly with regard to the successful sale of our property. Would definitely recommend....
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“Highly recommended for the sale of your home...”

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Jan 03,2019
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Rachel
By: 'Tia'
Jan 03,2019
0 people found
this helpful
We had an overall excellent experience with CJ Hole Clifton for the sale of our flat and would like to commend the team for their outstanding service. Howard Davis is most professional, helpful, and responsive, does an excellent job of the valuation and of rendering ...
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Comment on agent fees
Very fair
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“Excellent Service and very good value....”

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Dec 27,2018
Minithumbup
By: 'Kevin'
Dec 27,2018
0 people found
this helpful
From start to finish the team at CJ Hole made the whole process of selling our property pain free and smooth. After an initial consultation with Peter Grieve who put us completely at ease we were looked after by Sam Siviter. I can't speak highly ...
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Comment on agent fees
Fees were very competitive, they were worth every penny!
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“First Time Buyer...”

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Dec 18,2018
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Donna Roberts
By: 'Richard'
Dec 18,2018
0 people found
this helpful
As a first time buyer the whole process was extremely daunting. However, the assistance provided by Nick and the team was invaluable and made the process run smoothly and stress-free. I would definitely recommend and use again....
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Comment on agent fees
As the buyer I didn't pay fees directly to the agent
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“Fantastic communication...”

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Dec 18,2018
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Donna Roberts
By: 'Becky'
Dec 18,2018
1 people found
this helpful
I purchased my first home through CJ Hole. You wouldn't normally expect to want to write a review for a purchase, assuming the agents priority would solely be with the seller. However I was actually very impressed with the level of communication from CJ Hole ...
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Comment on agent fees
N/A fees for my purchase
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“A few hiccups but the team were great thankyou...”

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Dec 17,2018
Minithumbup
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Donna Roberts
By: 'A'
Dec 17,2018
0 people found
this helpful
Great teamwork thanks for all your hard work now the hard word starts on our new place thanks to Adam and Nick we will call in to see you soon...
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“Helpful & personable...”

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Dec 15,2018
Minithumbup
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Donna Roberts
By: 'Jessica_em'
Dec 15,2018
0 people found
this helpful
I'd highly recommend the team at CJ Hole, Kingswood, Bristol. I bought and sold through CJ Hole, with Donna being especially helpful - I really got the feeling she cared for the people behind the properties. The entire team were friendly, helpful & kept me in ...
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Good
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“Outstanding service!...”

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Dec 07,2018
Minithumbup
By: 'Jake'
Dec 07,2018
1 people found
this helpful
The Whole expiernce with CJ hole was brilliant from the first viewing to the exchange and then the completion. Tom kept us up to date on a very regular basis and made sure we were happy. I wouldn't hesitate to recommend CJ hole and in ...
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Good
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“a good experience...”

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Nov 28,2018
Minithumbup
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Samantha
By: 'Sheridan'
Nov 28,2018
0 people found
this helpful
From the very start to the very end I found everybody to be very helpful and professional. The whole experience of selling a house was made that much bearable by their helpfulness. I would thoroughly recommend them as an estate agent....
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good
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“Great Service and friendly Staff...”

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Nov 16,2018
Minithumbup
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Donna Roberts
By: 'DavidB'
Nov 16,2018
0 people found
this helpful
I can't fault CJ Hole in Kingswood at alll. From the outset they were professional yet friendly. They understood my needs and were always there for me. Once the offer was accepted Donna handed my file to Adam and he was great. I couldn't have ...
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Comment on agent fees
N/A. I was the Buyer
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“A good experience...”

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Nov 13,2018
Minithumbup
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Rachel
By: 'Michele'
Nov 13,2018
0 people found
this helpful
Overall I had a very positive experience dealing with CJ Hole. The whole process was kept moving by the dedication of Rachel Smith who chased both solicitors on a number of occasions. The moving in pack was a nice touch and much appreciated....
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“Sale of house in Westbury-on-Trym...”

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Nov 13,2018
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George
By: 'Pip'
Nov 13,2018
0 people found
this helpful
This was my first experience of selling a house and at every step I felt fully supported by George and latterly Ben. George took the time to look in detail at the house and provided significant comparable evidence before giving a realistic and achievable valuation. ...
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Comment on agent fees
Having spoken to a number of agents, the fee quote from C J Hole was competitive yet fair
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“C J Hole, Kingswood...”

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Nov 11,2018
Minithumbup
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Donna Roberts
By: 'Christine'
Nov 11,2018
1 people found
this helpful
From the initial telephone contact for me to view a property through to me picking up the keys for that property, I found the sales team of Nick, Charlotte, Donna and Adam, friendly, efficient and professional from start to finish. They were always helpful and ...
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Comment on agent fees
Good
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“Terrible from start to finish...”

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Nov 05,2018
Minithumbup
By: '127'
Nov 05,2018
0 people found
this helpful
We were very disappointed with the service we received from CJ Hole. After requests for maintenance in our house, emails were ignored, and phone calls left us with false hope. On one occasion (when maintenance work was finally carried out) we were blamed for causing ...
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Comment on agent fees
Overpriced
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“An Honest Review - A Poor Experience...”

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Oct 30,2018
Minithumbdown
By: 'Matt'
Oct 30,2018
0 people found
this helpful
We (three young professionals) rented a house in Lockleaze, Bristol through CJ Hole from September 2017- September 2018, and I would honestly recommend people to avoid using this agency. From the beginning of our tenancy, we had issues getting the agency to push for things to ...
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Comment on agent fees
Bad for the service given to us throughout the tenancy.
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“Great customer service...”

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Oct 22,2018
Minithumbup
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Donna Roberts
By: 'Matthew'
Oct 22,2018
1 people found
this helpful
Have recently bought my first house. This complicated process (for a first timer) was make much easier with the help of Donna, Adam, Charlotte and Nick who all helped me with the process. Donna showed me around the property -twice- and helped me with any ...
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“excellent service...”

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Oct 17,2018
Minithumbup
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Donna Roberts
By: 'TC'
Oct 17,2018
0 people found
this helpful
We cannot praise enough the service we have received from CJ Hole in Kingswood when selling our property. From the initial contact with Charlotte, through to Donna and Adam who looked after the viewings and to Nick who we spoke to in the office. High ...
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Comment on agent fees
comparable with other large agents
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“excellent...”

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Oct 16,2018
Minithumbup
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Samantha
By: 'Susie'
Oct 16,2018
0 people found
this helpful
Catherine was a very friendly, engaging rep. who presented very well. She proved to be very patient, giving my elderly mother & me all the time we needed to view a retirement block, answering questions clearly, knowledgeably & with good humour. She came across as a 'people ...
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Comment on agent fees
We didn't get that far!
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“Great ongoing service...”

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Oct 16,2018
Minithumbup
By: 'Jacki'
Oct 16,2018
3 people found
this helpful
Thank you very much to Tom, Jake and Vicky for their help and determination to find us our buyer and make the selling process go so smoothly....
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Comment on agent fees
Fees are a difficult subject. I think agency fees are too high in comparison to lawyers’ fees but all agents work to a scale so no need for further comment.
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“Excellent experience with CJ Hole Westbury...”

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Oct 14,2018
Minithumbup
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George
By: 'RM'
Oct 14,2018
0 people found
this helpful
Excellent experience with CJ Hole Westbury selling a family home in BS9. Professional, sensible and understanding of our slightly unusual selling situation. George and Ben were thorough and efficient during the negotiation stage and Vickie was excellent at keeping us informed and pushing through the ...
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Comment on agent fees
Sensible negotiation of fees in advance with incremental scale appropriate to price.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have an in-house complaints procedure through which we endeavour to resolve any issues direct with our management team. If, however any client feels that this is not sufficient, then complaints are directed to our umbrella company, Xperience. They too have a procedure for handling complaints. In addition, we are members of the Property Ombudsman Scheme.
Last updated at 1:00 AM 01/01/1970 by

Awards won by CJ Hole

Regional Awards won by CJ Hole

Individual Branch Awards

Bristol, BS15

Bristol, BS9



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