C James & Co
4.7/5, 207 reviews
95% recommended
100% sales valuation accuracy
98% sales fee satisfaction
81% lettings valuation accuracy
98% lettings fee satisfaction
C. James & Co was established in 1992 with a founding goal to offer exceptional customer service in all aspects of Estate Agency. show more C. James & Co was established in 1992 with a founding goal to offer exceptional customer service in all aspects of Estate Agency.
C James & Co | London Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 98% £100,000 £1,025,000
Lettings 81% 98% £645 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
70 1 54 4 41 1 26 1 5 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I just completed on my first house purchase a......”

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Oct 30,2019
Minithumbup
Stuart
By: 'Harriet'
Oct 30,2019
1 people found
this helpful
I just completed on my first house purchase and had pretty much no idea what the proccess was. Stuart was absolutely amazing from the start to the finish guiding me through the process, making no pressure recommendations and generally answering a lot of questions that ...
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By: Stuart Murray
Oct 30, 2019
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Harriet, it was an absolute pleasure in helping you through the purchase process for your first home. I hope you are now settled in and wish you all the happiness in your fist home. Kindest - Stuart ...

“We have recently had new tenants move in and ......”

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Oct 29,2019
Minithumbup
Stuart
Theresa
By: 'Jacqui'
Oct 29,2019
1 people found
this helpful
We have recently had new tenants move in and when I went to meet them last week they were extremely positive about C James, specifically Theresa - so thanks very much everyone! It makes such a refreshing change to receive positive feedback so I can ...
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“Can't fault - thank you Theresa....”

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Oct 24,2019
Minithumbup
Theresa
By: 'Harriet'
Oct 24,2019
0 people found
this helpful
Very impressed with C James & Co, particularly Theresa. Always on hand to help with anything and made the move in process really smooth. Thank you....
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“Highly recommended...”

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Oct 07,2019
Minithumbup
Alistair
Myles
By: 'Lorna'
Oct 07,2019
6 people found
this helpful
Friendly, efficient, knowledgeable staff who know the Wimbledon area inside out and managed to find us a buyer for a niche property quicker than we thought! We were delighted with the outcome....
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“Stuart Recomendation...”

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Sep 16,2019
Minithumbup
Stuart
By: 'Suzanne'
Sep 16,2019
0 people found
this helpful
Stuart is an estate agent who will go the extra yard to help you through the sales process. He is extremely knowledgeable of the area and went way above and beyond what was a very difficult house chain. Always charming, we cannot recommend him highly ...
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By: Stuart Murray
Sep 30, 2019
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Thank you so much, Suzanne for taking the time to write this review. I hope you are now all settled in and enjoying your new home. Kindest - Stuart ...

“Stuart and Theresa were absolutely marvellous......”

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Sep 12,2019
Minithumbup
Stuart
Theresa
By: 'Millie'
Sep 12,2019
2 people found
this helpful
Stuart and Theresa were absolutely marvellous in helping us find and secure a property to rent in Tooting! I cannot fault their approach, and in particular praise their efficiency in processing our requests. My housemates and I cannot recommend them highly enough!...
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By: Stuart Murray
Sep 17, 2019
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Thank you so much Millie, for leaving us this lovely review. We hope you have a fabulous time in your new home and are enjoying living in Tooting. Kindest, Stuart & Theresa. ...

“Highly recommended...”

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Aug 24,2019
Minithumbup
Theresa
By: 'Alex'
Aug 24,2019
1 people found
this helpful
I have rented through C James & Co for 2 years and it’s been everything one would need from a Letting agency - responsive, efficient and always helpful. I would recommend them to anyone looking to rent in London, especially if for the first time, as ...
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By: Stuart Murray
Aug 28, 2019
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Thank you Alex for leaving us this review. What a pleasure to read that your two years as a C James tenant have been 5 stars for you. Best regards - Stuart ...

“Extremely helpful agency. It's been so easy t......”

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Aug 08,2019
Minithumbup
Theresa
Stuart
By: 'Toby'
Aug 08,2019
0 people found
this helpful
Extremely helpful agency. It's been so easy to communicate with C James And Co in Tooting. Theresa and Stuart have been especially helpful! Would highly recommend!...
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“Fantastic and Professional Letting Agent...”

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Jul 26,2019
Minithumbup
By: 'Elizabeth'
Jul 26,2019
0 people found
this helpful
Always receive a professional and courteous service. The staff here are extremely helpful and friendly. Since my properties have been managed by C James Tooting I now feel totally confident in leaving things to them to manage... Everything runs smoothly now without any major problems. ...
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“My friend recommended C James in Tooting to m......”

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Jul 24,2019
Minithumbup
Stuart
Lucy
By: 'Julie'
Jul 24,2019
1 people found
this helpful
My friend recommended C James in Tooting to me when I was looking for a Letting Agent as she had a great experience with them and I am so glad she did! I found them a pleasure to deal with, so helpful and informative and ...
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“I would just like to say the service Stuart a......”

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Jul 22,2019
Minithumbup
Stuart
By: 'Bill'
Jul 22,2019
1 people found
this helpful
I would just like to say the service Stuart and his team provided me with when letting our property in Tooting was first class. They were all very professional, helpful and always contactable to answer any queries we had. We will definitely be using Stuart ...
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By: Lucy Murray
Jul 24, 2019
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Thank you, Bill for your review. As a landlord of C James I am delighted to hear that you find the service we give our customers is 5 star. Kindest - Lucy ...

“Disgustingly rude, arrogant and disrespectful...”

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Jul 17,2019
Minithumbdown
Stuart
By: 'Emily'
Jul 17,2019
1 people found
this helpful
I phoned to enquire about a property I was very interested in and expressed great interest in booking a viewing. I also enquired about furniture seeing as the advert stated this was flexible. I asked a very fair question of how much more pcm it ...
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By: Stuart Murray
Jul 18, 2019
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Hi Emily, I apologise that you felt I was rude. As explained on the telephone to you, the properly had been incorrectly advertised as either furnished or unfurnished. The property should have been advertised as unfurnished. The landlord has been a client of C James for several decades so as I explained to you, I know he would have said no to furnishing the property again, even for a slightly more rent. In a slow market he may have been prepared to go to the trouble of re-furnishing the pr ...

“Support and problem solving...”

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May 21,2019
Minithumbup
Theresa
By: 'Marcin'
May 21,2019
1 people found
this helpful
Had good experience with Theresa.Always keeping updated on works in progress. Swift response to email and good liaison with landlord .Very helpful definitely recommend....
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“Went above and beyond!...”

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May 20,2019
Minithumbup
Stuart
By: 'Andy'
May 20,2019
2 people found
this helpful
Our experience with C. James & Co was a very positive one. From start to finish Stuart went out of his way to help us. As we were buying our first property, Stuart helped talk us through each part step by step and I always felt ...
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“A great professional service...”

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Mar 21,2019
Minithumbup
Bob
By: 'Fin'
Mar 21,2019
1 people found
this helpful
I was disillusioned with my previous property manager and found Bob to be a breath of fresh air with a professional service second to none and quite often has given me valuable advice and help beyond the call of duty. I have no hesitation in ...
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Comment on agent fees
Good
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“Property Purchase...”

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Feb 28,2019
Minithumbup
By: 'C'
Feb 28,2019
1 people found
this helpful
I'm a buy to let Landlord, investor. I approached Stuart Murray.. at C James (Tooting Branch) about a property for sale, really good experience. Stuart was very helpful and smoothed the purchase through. So if you have a property to sale, I really recommend him ...
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“very good service...”

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Feb 11,2019
Minithumbup
Phil
By: 'kh'
Feb 11,2019
1 people found
this helpful
C James Co, Ltd is my partner for more than 20 years. Our relationship is between real estate agent and owner, and the relationship has never been interrupted. The service team of C James Co, is loyal and serious, giving the owner with great help. At ...
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Comment on agent fees
Fair and reasonable
Was this helpful? Yes
By: Lucy Murray
Feb 12, 2019
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Thank you so much for taking the time to write such a glowing review, especially pertinent that you have been a client of C James for such a long time. ...

“A satisfied landlord....”

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Feb 03,2019
Minithumbup
Phil
Anita
By: 'Claudio'
Feb 03,2019
1 people found
this helpful
My five-star rating is based on 14 years' experience as a customer of the Colliers Wood branch of C.James & Co. In that time I have found the agency and in particular the two staff members highlighted, with whom I have had the most contact, to ...
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By: Lucy Murray
Feb 12, 2019
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Thank you so much for taking the time to review C James. It's always so meaningful when clients praise members of staff. Thank you again. ...

“Efficient management of lettings...”

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Jan 29,2019
Minithumbup
Phil
By: 'R'
Jan 29,2019
1 people found
this helpful
I have found staff at C James to be helpful and efficient in both finding tenants and managing the tenancy. Phil Burgess has offered advice, and dealt swiftly with any problems which have arisen...
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“Letting Agents...”

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Jan 28,2019
Minithumbup
By: 'landlord'
Jan 28,2019
2 people found
this helpful
C. James have managed my property for almost 5 years. I have found them to be very professional and all the staff are extremely helpful, giving sound advice when needed....
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Comment on agent fees
Very reasonable
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“Excellent rental management...”

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Jan 28,2019
Minithumbup
Phil
By: 'KW'
Jan 28,2019
1 people found
this helpful
Phil is supported by a good team. He and his team gives good service to me with the management of my rented property. Managing the recent updating of the bathroom was very pleasing in design, layout, quality of the materials and workmanship, all at a ...
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Comment on agent fees
I am happy with our business agreements
Was this helpful? Yes
By: Lucy Murray
Feb 12, 2019
View all comments (1)
Thank you for your review of C James, it is very much appreciated that you have taken the time to write this review. ...

“Excellent management of my rented property...”

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Jan 28,2019
Minithumbup
Alistair
By: 'KW'
Jan 28,2019
7 people found
this helpful
Alistair is supported by a very good team. He and his team gives good service to me with the management of my rented property. ....
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Comment on agent fees
I am happy with the business arrangements in place
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“Great communictor...”

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Jan 25,2019
Minithumbup
Mark
By: 'Kim'
Jan 25,2019
1 people found
this helpful
Mark is prompt at letting me know what my tenants need or want; he is responsive to alternative ideas/suppliers and is available in a decent time frame when I need him....
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Comment on agent fees
Good, great value for money
Was this helpful? Yes
By: Lucy Murray
Feb 12, 2019
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Thank you for taking the time to write a review of C James, especially noting Mark & Anita. ...

“Local, knowledgeable, helpful...”

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Jan 25,2019
Minithumbup
Alistair
Myles
By: 'Nick'
Jan 25,2019
8 people found
this helpful
I have been a customer of C James for 16 years, first as a tenant, then a purchaser, then a landlord, and lastly as a seller. In all that time, their advice has been spot on. They responded quickly and accurately to my questions, made payments ...
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Comment on agent fees
The fees are fair.
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“FLAT SALE IN TOOTING...”

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Dec 22,2018
Minithumbup
Stuart
By: 'Peter'
Dec 22,2018
1 people found
this helpful
Stuart was helpful, friendly, and full of good advice from start to finish. He always had time to discuss any problems that arose, and managed the sale of the property efficiently and swiftly. He was also very helpful to my partner, who was also selling ...
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Comment on agent fees
Good
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“Fantastic service...”

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Nov 06,2018
Minithumbup
Stuart
By: 'Mel'
Nov 06,2018
1 people found
this helpful
Stuart was extremely helpful and made my flat purchase stress free! The customer service was above and beyond - can't thank him enough for all his help that has now led me to be so happy in my beautiful flat. Grateful for the stress free ...
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“Excellent...”

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Oct 11,2018
Minithumbup
Alistair
Myles
By: 'Leane'
Oct 11,2018
6 people found
this helpful
Myles was a great help when I expressed my interest in the property. He answered all my queries which made me feel comfortable with making the decision to rent the property. Since renting the property Alistair has been very accommodating with my requests such as ...
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Comment on agent fees
Good
Was this helpful? Yes

“Fantastic service...”

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Sep 19,2018
Minithumbup
Stuart
By: 'Julian'
Sep 19,2018
1 people found
this helpful
We used them to sell a property in Tooting. The whole team was very helpful and Stuart in particular will always go that extra mile to help you out.Very happy with the service. Great communication always and Stuart is incredibly helpful and honest with ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Stuart
Sep 19, 2018
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Thank you so much Julian. I hoe you and your father have both settled in to your new places and are Happy. ...

“True Professional...”

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Sep 09,2018
Minithumbup
Stuart
By: 'Happy'
Sep 09,2018
2 people found
this helpful
I recently had to sell my aunts house to pay for her care package. Before using C James I had a terrible experience using another local agency so it was important for me to make up for lost time. I felt Stuart couldn't do enough ...
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Comment on agent fees
Very Competitive
Was this helpful? Yes
By: Stuart Murray
Sep 10, 2018
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Thank You very much Shaun. It was a pleasure doing business with you and it is always nice to be appreciated . ...

“Efficient and helpful!...”

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Sep 06,2018
Minithumbup
Alistair
By: 'leasey23'
Sep 06,2018
9 people found
this helpful
C James and Co have been incredibly helpful with helping us with our property. Alistair especially has sorted any problems out straight away, and was the one who initially showed us the flat we rent now. We're very grateful for the work he's done and ...
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Comment on agent fees
Reasonable fees, worth it for the good service
Was this helpful? Yes
By: Lucy Murray
Sep 06, 2018
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Thank you so much for your review! Really great to hear from a happy tenant! ...

Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

The asking rent does not include charges that may be payable before and/or during the duration of the tenancy, therefore you may be required to make one or more of the following permitted payments:

A holding deposit (up to 1 week's rent)
A tenancy deposit of 5 weeks' rent
A payment of up to £50 inc VAT to alter the tenancy agreement, when requested by a tenant, or reasonable costs incurred if higher
Interest at a rate of 3% above the Bank of England’s base rate, for late payment of rent (which is more than 14 days overdue)
A payment of £10 inc VAT for the replacement of a lost key or security device
Payments associated with early termination of the tenancy when requested by the tenant
Payments to service providers in respect of utilities, communication services, TV licence and council tax
Other payments, permitted under appropriate legislation, including damages.
The agent is a member of The Property Ombudsman Limited, which is a redress scheme, and Propertymark

Last updated on 03/06/2019, 1:47 PM by Wimbledon

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

All complaints should be made in writing to Myles or Alistair Wiltshire. Please allow up to 7 days for us to investigate the matter.

We will then respond back in writing.
Last updated at 11:43 AM 10/05/2017 by allAgents

Awards won by C James & Co

Regional Awards won by C James & Co

Individual Branch Awards

London, SW17

London, SW19



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C James & Co