100% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
82% lettings fee satisfaction
No description for branch.
Latest Reviews
View all Reviews 127
5th Oct 2021
reviewed by 'Stefan ivanov'
19th Sep 2019
reviewed by 'Davide'
10th Jun 2019
reviewed by 'James'
6th Jun 2019
reviewed by 'Mike'
24th May 2019
reviewed by 'Alessia'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £37,500 | £590,000 |
| Lettings | 90% | 82% | £350 | £4,435 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 40 | 1 | 55 | 9 | 12 | 1 | 6 | 0 | 2 | 1 |
Areas covered
Address
205 Tooley Street
Bermondsey,London
Greater London
SE1 2JX
0207 234 0880
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Apr 29,2015
Apr 29,2015
1
people found
this helpful
this helpful
I had my property vacant for nearly 3 weeks before I handed the keys to the agent City & Docklands , Jaspal S was true to his estimation , he and his team had let my property within 48 hours !
I am really impressed keep the great work up guys.
...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 23,2015
Apr 23,2015
1
people found
this helpful
this helpful
I dealt with letting manager Jaspal for the management of my flat . I moved over to city docklands from my managing estate agency of 6 years as I want happy with the service nor rent I had been receiving. Jaspak guided me through the whole process ...
read full review
read full review
Comment on agent fees
Fees were very reasonable for the service and they matched what I was already paying with my old estate agency.
Was this helpful?
Yes
Yes
Apr 22,2015
Apr 22,2015
0
people found
this helpful
this helpful
Nick was a great estate agent, very professional and helpful. I would recommend City & Docklands Estate Agents to anyone. Thanks....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 21,2015
Apr 21,2015
0
people found
this helpful
this helpful
Where do start. From the very first monent I met the Lettings manager Jaspal Saini I knew I made the right decision. After interviewing several larger agents I got the feeling I was been taken for a ride . Most of the agents who were invited ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 10,2015
Apr 10,2015
0
people found
this helpful
this helpful
Great service from City Docklands, helpful from the start, Matt couldn't have been more helpful, every step of the way from the time we put our property on the market right up until completion and then went the extra mile helping out with our move,....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 17,2015
Mar 17,2015
0
people found
this helpful
this helpful
Sobia, has been very polite and efficient from start to finish in her dealings with me and the prospective tenant, ensuring that the deal is concluded swiftly without any issues at all. Sobia has been very prompt in her responses and was very clear, appropriate ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 07,2015
Jan 07,2015
1
people found
this helpful
this helpful
Matt was one of 3 agents that we asked to give us a price on the property with a view to selling it for us. We built an immediate rapport with him and even though his wasn't the highest selling price we trusted his judgement. It ...
read full review
read full review
Comment on agent fees
Very reasonable.
Was this helpful?
Yes
Yes
Jan 07,2015
Jan 07,2015
0
people found
this helpful
this helpful
A big thank you to Nick for his help in helping me find a place to let. As this was my first time of looking to let a place in London I was unsure of how to start. I had the pleasure of dealing with ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 16,2014
Dec 16,2014
0
people found
this helpful
this helpful
I found Michelle to be extremely responsive, professional and helpful in my communication with her. All questions were dealt with promptly and efficiently to the best of her ability.
The reason for my "average" rating is because of my overall experience with City Docklands reflects ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 08,2014
Dec 08,2014
0
people found
this helpful
this helpful
Matt was very helpful throughout, being available, answering questions and helping to smooth what was a difficult transaction (is there ever an easy one?). I definitely felt he was helpful and effective both to me and to other members of the family who were involved....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 17,2014
Nov 17,2014
0
people found
this helpful
this helpful
Ellen had been our contact at City Docklands for quite a few years. I have never in that time had any trouble with her. She was professional and prompt in responses and someone I had come to trust very much.
I just wanted to thank ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 14,2014
Nov 14,2014
1
people found
this helpful
this helpful
Great services from the beginning. Elena has been very prompt every time when I need help with my property.
During my tenancy Elena helped me with parking spot, recently she sorted out the contract renew and added my partner to the tenancy contract. Everything went ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 29,2014
Oct 29,2014
0
people found
this helpful
this helpful
Matt was very responsive and helpful throughout the buying process. He responded to my queries quickly, chased the vendor when things were slowing down and was generally very open and honest. Very seamless experience....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24,2014
Oct 24,2014
0
people found
this helpful
this helpful
Knowing that the letting market slows down after September I was a little nervous about finding the right tenant as I am quite a fussy landlady! I had used City Docklands back in their early days & found them easy to do business with. Unlike larger ...
read full review
read full review
Comment on agent fees
Of course we'd all like to pay less but remember that by missing just one months rental income doing you own letting, you could have used a good agent like City Docklands for the same price. And get peace of mind that the professional referencing, contracts & admin are all done for you. The fee I paid was acceptable, and still a lot less than the bigger agents.
Was this helpful?
Yes
Yes
Oct 22,2014
Oct 22,2014
0
people found
this helpful
this helpful
I found dealing with Matthew & Elena to be a very professional experience, Matthew gave all my problems his immediate attention and helped out in any way he could...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 22,2014
Oct 22,2014
0
people found
this helpful
this helpful
A massive thankyou to Matthew at City Docklands . From our initial instruction a process that seemed quite daunting and confusing was simplified and made easy .The regular updates and continual dialogue keep us in the loop and made the selling process , for us virtually stress ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 02,2014
Oct 02,2014
0
people found
this helpful
this helpful
Matt was extremely quick at responding to emails and was very proactive. He worked around the clock and provided excellent advice. He even broke off a holiday to help deal with the sale. He was also very approachable and friendly. A fantastic service....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 06,2014
Sep 06,2014
0
people found
this helpful
this helpful
I had to find a new property to rent in a very short space of time. Dawn listened well to my situation and made very helpful suggestions about how to proceed. She kept me well informed throughout what transpired to be a challenging few days ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 29,2014
Aug 29,2014
0
people found
this helpful
this helpful
Me and my housemates were desperate for a place to move in immediately. After something falling through with City Docklands and left very disappointed - Jaspal called us one evening and bent over backwards for us to view a property that very same evening. Once ...
read full review
read full review
Comment on agent fees
Very reasonable - no nasty surprises! All very well explained.
Was this helpful?
Yes
Yes
Aug 16,2014
Aug 16,2014
0
people found
this helpful
this helpful
Appalling service from several members of staff at City Docklands.
After viewing a property and placing an offer, we had paid £500 holding fee, had the offer accepted, and were already in the process of our referencing and checks.
The agency held our money and left ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 07,2014
Aug 07,2014
0
people found
this helpful
this helpful
I am so glad I chose City Docklands, the moment Matthew Page entered my property i felt at total ease with him, and he reassured me that everything would be ok and if i had any problems i could contact him at anytime! He got ...
read full review
read full review
Comment on agent fees
Reasonable fees and to be honest, i think the fees were quite reasonable considering the outstanding service they provide.
Was this helpful?
Yes
Yes
Apr 30,2014
Apr 30,2014
0
people found
this helpful
this helpful
i have recently used City docklands to let out my flat - Jaspal Saini provided me with expert and timely advice and was helpful and attentive through the letting process. One of the most diligent agents i've had the fortune to come across....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2014
Apr 29,2014
0
people found
this helpful
this helpful
This agency and Jaspal Saini in particular are extremely professional and always go the extra mile to get the best deal for the Landlords. I own a portfolio of properties in the area and have been dealing only with this firm in the past few ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2014
Apr 29,2014
0
people found
this helpful
this helpful
Jaspal was very helpful from the start when we called the agency. The property we were looking for was gone already, but he suggested us another property that was just on the market from the morning. We set up a viewing and while we called ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 28,2014
Apr 28,2014
0
people found
this helpful
this helpful
We were looking for a place to stay urgently. However, it was quick and proper services. Good communication. We are very happy with our sweet home!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 17,2014
Apr 17,2014
0
people found
this helpful
this helpful
We moved into the above property last September, and when we first looked for a property the proces was difficult and tedious. However, when consulting City Docklands, and working closely with Jaspal the process was made simple, comprehensive and smooth. All details and questions were ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 17,2014
Apr 17,2014
0
people found
this helpful
this helpful
I have received excellent service from CityDocklands as they marketed my property promptly and managed to get an offer within 3 weeks. Have been helpful with their advice...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 16,2014
Apr 16,2014
1
people found
this helpful
this helpful
Jaspal was a very helpful agent during our time at the property.
Easily contactable and willing to spare time for tenants, If we ever encountered a problem Jaspal was always able to look in to this and seek a resolution....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 16,2014
Apr 16,2014
0
people found
this helpful
this helpful
Jaspal was a very helpful agent during our time at the property.
Easily contactable and willing to spare time for tenants, If we ever encountered a problem Jaspal was always able to look in to this and seek a resolution....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 14,2014
Apr 14,2014
0
people found
this helpful
this helpful
We received great service from the minute we walked into the office in Tooley St. They explained everything really clearly. Once we had our buyer Matt was great at keeping things on track and keeping us fully informed. Matt was always friendly as was the ...
read full review
read full review
Was this helpful?
Yes
Yes
John
(46)
Jaspal
(29)
Matthew
(15)
Kieran
(13)
Ben
(8)
Michelle
(7)
Danny
(6)
Daniel
(5)
Ellen
(3)
Elena
(3)
John
(2)
Nick
(2)
Sobia
(1)
Faran
(1)
Nick
(1)
Stefanie
(1)
(1)
Samantha
(1)
(1)
Samantha
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:56 AM 27/10/2017 by allAgents
