92% sales valuation accuracy
96% sales fee satisfaction
88% lettings valuation accuracy
71% lettings fee satisfaction
Established in 1985 Churchills have established themselves as York’s leading independent Estate Agent. We have three local branches which offer an unbeatable coverage on York and the surrounding Villages. Our team are experienced, enthusiastic and friendly, we deal in the sale and rental of properties in and around York. Our ...
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Established in 1985 Churchills have established themselves as York’s leading independent Estate Agent. We have three local branches which offer an unbeatable coverage on York and the surrounding Villages.
Our team are experienced, enthusiastic and friendly, we deal in the sale and rental of properties in and around York. Our aim is to provide a professional, yet approachable service offering informed advice from experienced property professionals through pro-active marketing techniques at competitive fees.
We are the York member for the ‘Guild of Property Professionals’ this provides our clients the confidence they are dealing with a professional agent adhering to a strict code of conduct. We are also able to offer access to the lucrative national and international markets with marketing through the Guild's London Park Lane office with access to buyers for bespoke and investment properties.
Our team are experienced, enthusiastic and friendly, we deal in the sale and rental of properties in and around York. Our aim is to provide a professional, yet approachable service offering informed advice from experienced property professionals through pro-active marketing techniques at competitive fees.
We are the York member for the ‘Guild of Property Professionals’ this provides our clients the confidence they are dealing with a professional agent adhering to a strict code of conduct. We are also able to offer access to the lucrative national and international markets with marketing through the Guild's London Park Lane office with access to buyers for bespoke and investment properties.
Latest Reviews
View all Reviews 88
30th Aug 2023
reviewed by 'MARIA'
23rd Jul 2022
reviewed by 'Sarah Glass'
8th Feb 2022
reviewed by 'Mireia Llaurado Boada'
5th Aug 2021
reviewed by 'Janet Boyne'
30th Jun 2021
reviewed by 'Carolina Donato'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 96% | £85,000 | £2,650,000 |
| Lettings | 88% | 71% | £450 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 1 | 8 | 10 | 36 | 3 | 15 | 2 | 1 | 5 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
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Churchills Estate Agents (York) Branches (view all 3)
Jul 06,2017
Jul 06,2017
0
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Awful in every way. The fact we have rented with them for a very long time obviously means nothing. Furthermore, there are multiple outstanding maintenence issues (some caused by the contractors they sent). Avoid....
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Comment on agent fees
Average
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Sep 20, 2017
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I am not sure which property you are currently renting through us. You can contact me directly if you have a complaint at [email protected] and I will try to look into the matter further for you ...
May 30,2017
May 30,2017
0
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this helpful
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During the sale of our property, we always found Kerry easy to contact, helpful and friendly keeping both us and our buyers happy....
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Comment on agent fees
Acceptable
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May 10,2017
May 10,2017
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Kerry was always available, helpful and friendly throughout the process of buying our first house. She really helped keep things moving forwards by effectively liaising with the vendor and our solicitors. We are very grateful to Kerry for all of her help....
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May 04,2017
May 04,2017
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I am very happy with the level of service I received when buying my house. I viewed a number of properties with Jake before finding my dream house. Amelia contacted me regularly with updates on progress. Would recommend Churchills to anyone buying in York...
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Comment on agent fees
N/A Buyer only
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May 04,2017
May 04,2017
1
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Extremely professional Letting Agency who made my life so much easier.
Customer service and efficiency was to the greatest standard.
I have recommended two friends and family to use their services with the upmost confidence....
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Comment on agent fees
All agent fees were fair
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May 03,2017
May 03,2017
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Worst experience for a first time tenant. No communication. I had people show up in my flat for a viewing with no warning while I was sleeping and then never told I had a. Ew landlord until it came time for renewal.
At the end ...
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May 05, 2017
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I'm sorry you feel you have had a lack of communication, but I would note we have recorded notes of both phone messages and emails to advise of the few viewings we had on the apartment. You were advised in writing of the new landlord and advised the new landlord was managing the flat herself, indeed you changed the payments into the new landlords account at the end of 2016. As we did not manage the flat your dealings towards the end of the tenancy were directly with the landlord. I can understan ...
Mar 31,2017
Mar 31,2017
0
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Always very helpful, quick to respond to any queries! Will definitely use again whether i'lol be buying or selling...
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Feb 14,2017
Feb 14,2017
0
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From the day that Kevin valued the property to completion the service has been outstanding. The property was owned by my mum and sadly she died before completion. At all times Churchills have b even understanding and efficient particularly Paula who has been my main ...
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Comment on agent fees
Competitive with others
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Feb 05,2017
Feb 05,2017
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We have recently sold two properties through Churchills estate agents.
We found all staff to be friendly, very professional & approachable.
They responded very quickly to any concerns or queries we had and both our properties sold very quickly.
We would definitely use them again should ...
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Comment on agent fees
Very reasonable.
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Feb 03,2017
Feb 03,2017
0
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Having recently exchanged on a house purchase through Churchills estate agents i am writing to say how impressed i have been with their integrity, communication, administration and friendly service. I have had several moves over the years and this has been the most professional i ...
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Comment on agent fees
n/a
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Jan 31,2017
Jan 31,2017
0
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Bought a house through Churchills in December 2016. The team were excellent, particularly Kerry who worked tirelessly to push our purchase through before Christmas as we had requested. I was a first time buyer and Churchills' attention to detail and willingness to provide help and advice ...
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Aug 18,2016
Aug 18,2016
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Very disappointed with this estate agents so far! We called on Saturday morning to arrange a viewing for a property which we were considering letting. As both myself and my partner live away from York, my partner had to take a half day of annual ...
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Aug 25, 2016
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Unfortunately we do sometimes have to reorganise appointments, which can be due to a number of things including staff illness, awaiting keys, car issues etc. But we always try to give alternatives as quickly as possible. We apologise for the inconvenience caused to you and your partner ...
Jul 26,2016
Jul 26,2016
1
people found
this helpful
this helpful
Avoid at all costs I am a tenant ( not by choice they took over the management ) We have had them turn up for inspections unannounced, We have had letters stating a date and they haven't turned up !! We have had their handy man turn up ...
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N/A
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Aug 25, 2016
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Always very disappointing when we hear one of our tenants is not happy. As an ARLA member we strive to provide a high level of service for both landlords and tenants. We always notify before attending visits or sending a tradesman for repairs. I'm not sure which property you are at, but I wonder whether we need an update of your contact details from the ones we have received from your previous agent. Please emails these to our lettings team at [email protected] ...
Jul 08,2016
Jul 08,2016
0
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We put an offer on a property 10 days ago that was accepted. We received written confirmation and they even informed our solicitor of this; well I say they did, they have them the wrong figure! They were informed that our house had just gone on ...
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Comment on agent fees
No idea, but I wouldn't pay them a penny as a vendor if I knew how bad they were.
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Jul 10, 2016
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we are disappointed with your comments. We keep file notes of each telephone conversation. On making your offer you advised you did not have to sell your house. Having seen your property go up for sale we spoke to you in two occasions. Eventually asking you to confirm in writing you did not need to sell your house to proceed. You advised you wanted 'a few weeks' to try and sell your house. The vendors decision was to remarket the home and you were advised accordingly. The owner has never been ad ...
Apr 04,2016
Apr 04,2016
0
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In December 2015 I made an offer on a property being sold by Churchills. The offer was accepted, and I received a letter from Churchills confirming this. However, in the following weeks I had to make numerous phone calls to Churchills regarding the progression of the ...
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What agent could do to change your mind?
As a buyer, the fees are not applicable to me. However, based on my experience as a potential buyer I can't help wondering what Churchills do to earn their fee.Attached Filesnbsp;
Comment on agent fees
As a buyer, the fees are not applicable to me. However, based on my experience as a potential buyer I can't help wondering what Churchills do to earn their fee.
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Apr 12, 2016
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We can understand this buyers frustration. The owner of this property unfortunately had personal circumstances as to why the sale to this buyer was put on hold. We were instructed late on the Friday afternoon by the vendor to put the property back for sale at a higher price. The negotiator who dealt with the sale was away from the office on Friday and Saturday. On returning to the office on Monday morning rang the buyer to advise what was happening and to see if they were interested at the highe ...
Sep 15,2015
Sep 15,2015
0
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My dealings with Churchills in the purchase of my property were nothing but positive. Tracy dealt with me and she was always extremely helpful and professional. She did everything she said she was going to do and in a timely manner. Tracy helped to make ...
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Aug 28,2015
Aug 28,2015
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We would like to thank you for your professionalism and discretion throughout the rental process.
You were approachable and reachable at all times and acted swiftly and correctly.
We will certainly consider using your letting services again in the near future.
With our very best ...
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Aug 04,2015
Aug 04,2015
0
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Recently sold a house through Churchills and cant rate them highly enough, Very competitive fee for a very comprehensive service. Abbi in particular was great to deal with, always dealt with my queries promptly and professionally and I always felt she really was working hard ...
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Jun 23,2015
Jun 23,2015
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I needed to rent out a property but with as little hassle as possible - I achieved that with Churchills.
If anything needed doing, I was given an estimate and could make an informed decision; when we took the property off the rental market it ...
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Jun 03,2015
Jun 03,2015
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Excellent customer service from Abbi from day one through to collecting the keys, keeping us informed at all times what was happening with all parties concerned....
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May 21,2015
May 21,2015
0
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Excellent service from Churchills, they arrived quickly to take photos of the property, set realistic goals and gave sound advice and the property was offered within six days. We have been delighted with Chuchills, great service, good fee and excellent communication. Highly recommended....
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Comment on agent fees
1%
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May 08,2015
May 08,2015
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Churchills Estate Agents made the sale of my property a smooth process from start to finish. I felt they gave a fair valuation at the beginning and I chose them for location of their premises. I was kept informed of progress on a regular basis ...
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Jul 09,2013
Jul 09,2013
6
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If you thinking of buying a property with this estate agents don't touch them with a barge poll. Managing Directors manner was extremely condescending and unhelpful. Every time I tried to explain and make a point he would not let me finish my sentence to ...
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What agent could do to change your mind?
Give accurate information and be customer focused. Management also need to get the poker out of their backside and a personality transplantAttached Filesnbsp;
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Jun 12, 2014
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With regards to this review as with many surveys on older properties the report this client had was an in depth report that brought up a problem that could not be seen from an initial inspection. We do not carry out surveys on properties before marketing. The client was distressed when they spoke to us after initially receiving the report and we apologise if they thought our response was not professional. During the week after the report we tried to organise a satisfactory outcome with both ...
Jun 25,2013
Jun 25,2013
3
people found
this helpful
this helpful
The handyman never fixes anything. He turns up and says he will, but doesn't. It's been over 6 weeks now and nothing has been done so have given up and are having to resort to doing repairs ourselves (which we will no doubt be charged for ...
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“Appalling. Illegal. Unhelpful. Patronising. Lax with the truth. Evasive. Obtuse. ......”
Jan 18,2013
Jan 18,2013
4
people found
this helpful
this helpful
Appalling. Illegal. Unhelpful. Patronising. Lax with the truth. Evasive. Obtuse. Offensive.
If I could give Churchills Lettings no stars I would. I have never come across such offensive and horrible letting agents and I have been a tenant for 15 years across the country.
They lied ...
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Jul 08, 2013
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I believe you Therese I have just had much dealings with Kevin. He is extremely offensive and ony concerned about profit and ripping people off. Email me on [email protected]. We with others will go to trading standards and the relevant bodies because it's about time rouge agents like this were stopped. Good luck Therese I hope you manage to get a better landlord next time and Kevin I don't know how you sleep at night. ...
Feb 06,2012
Feb 06,2012
4
people found
this helpful
this helpful
I let a property off churchils for 3 years, they did not repair anything, on a gas service on the fire they sent out someone that did service the fire, but left a gas leak, which when we did contact the company (gas service repaires), they ...
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Sep 19,2011
Sep 19,2011
5
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Below is a letter of thanks to another agent in the York area.
If I could submit a no-star rating, I would have as I cannot see why Churchills deserve one star.
Anyway, I reproduce the whole letter below as it demonstrates that there is ...
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What agent could do to change your mind?
Nothing - as per above feedback, I spoke with one of the family partners who did NOTHING to help me.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
