100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction
Latest Reviews
View all Reviews 14
19th Nov 2019
reviewed by 'Paul'
9th Apr 2019
reviewed by 'Terence'
5th Jan 2019
reviewed by 'Alan'
11th Dec 2018
reviewed by 'C'
27th Nov 2018
reviewed by 'Amy'
28th May 2018
reviewed by 'Robert'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £139,000 | £139,000 |
| Lettings | 100% | 90% | £400 | £695 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 1 | 4 | 2 | 1 | 0 | 0 | 0 | 2 | 0 |
Areas covered
Address
95 Pontcanna Street
Cardiff
Cardiff County
CF11 9HS
029 2039 7152
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Nov 19,2019
Nov 19,2019
0
people found
this helpful
this helpful
I have been using Chris John & Partners Estates Agents to let our property’s for over 10 years and I can recommend them very highly. I have found there location to be the best in the area and the team to always positive to help and ...
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Apr 09,2019
Apr 09,2019
2
people found
this helpful
this helpful
After 15 years of excellent service and after care headed by Kelly and the specialist letting team who have been instrumental in growing our property portfolio with their professional services to both landlord and tenant. We have no hesitation in recommending Chris John & Partners to manage ...
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Comment on agent fees
Competitive
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Jan 05,2019
Jan 05,2019
1
people found
this helpful
this helpful
Have used Chris John and Partners for the last few years to find tenants, great service from start to finish, would highly recommend...
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Comment on agent fees
Average
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Dec 11,2018
Dec 11,2018
1
people found
this helpful
this helpful
Chris John was the letting agent for the flat I rented, and during the (almost) three years as a tenant, I always found them to be polite and professional. The end of tenancy hand over was handled quickly and I cannot fault their service....
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Nov 27,2018
Nov 27,2018
4
people found
this helpful
this helpful
CJP has been managing our one bed apartment since we first acquired it 3 years ago. It has always been tenanted, with only gaps of mere days between incoming and outgoing tenants. Their inspections are regular and they keep us well informed. So far we have ...
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Comment on agent fees
Good
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May 28,2018
May 28,2018
0
people found
this helpful
this helpful
Used for several years and finally had enough now reported to property ombudsman. They do useless in house referencing had two properties trashed in last six months because of Chris John. They off handed me when complained so arrogant. Once a good agent sadly no ...
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Comment on agent fees
N/A
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Aug 30, 2018
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(1)
Contrary to the comments above, we have not been reported to the Property Ombudsman by any landlord. Neither have we ever managed the gentleman's properties so the comments made are completely unwarranted. ...
Apr 25,2017
Apr 25,2017
3
people found
this helpful
this helpful
Chris John and Partners have been our agents for over 20 years, through which they have provided us with reliable, professional and trustworthy services whilst dealing with our property portfolio.
Whether it be their management or sales team, we can not fault their commitment to us ...
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Comment on agent fees
Very competitive.
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Yes
Apr 20,2017
Apr 20,2017
3
people found
this helpful
this helpful
This agent provides a reliable, highly professional and friendly service. A pleasure to deal with and would highly recommend. It is not often in this day and age that customer service provision is so consistent. The process of viewing through to ensuring repairs are undertaken ...
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Comment on agent fees
The fees are reasonable, especially when considering the level of service provided.
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Apr 19,2017
Apr 19,2017
3
people found
this helpful
this helpful
This is a bery helpful letting agency that helped get me a great property in next to no time. The young lady who showed me around the prospective properties was very helpful and knowledgable.
They came highly recommended from a friend and I second that!...
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Comment on agent fees
Fine, as expected.
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Apr 19,2017
Apr 19,2017
3
people found
this helpful
this helpful
Chris John & Partners have run my lettings for me for at least 20 years and I have nothing but high praise for their efficiency and co-operation. All their staff are highly professional. In all their dealings with me, their advice has been unsurpassed. I would thoroughly ...
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Apr 02,2017
Apr 02,2017
1
people found
this helpful
this helpful
Throughout the tenacy we had several maintenance issues, one of these was resolved after several months but others were mostly ignored. The main issue that we had was the damp, but we were constantly told it was our fault. When it came to getting our ...
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Comment on agent fees
-
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Apr 19, 2017
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The landlord proposed some deductions at the end of the tenancy. A meeting was proposed to discuss these but unfortunately the tenants refused to attend. Instead, a dispute was raised with the Tenancy Deposit Scheme. TDS's independent adjudicator made an award to the landlord of £155.00 from the deposit to cover cleaning including dealing with some mould which had arisen due to insufficient airing of the property. The adjudicator commented: 'I consider the tenants should have wiped the mould d ...
Sep 06,2016
Sep 06,2016
3
people found
this helpful
this helpful
I completed my sale on Friday through Chris John and I must say what a lovely company to work with. The staff were very helpful, professional and would go that extra mile.
I put my property on the Market on the Monday and it was ...
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Jun 14,2015
Jun 14,2015
1
people found
this helpful
this helpful
Rented through them for over a year. The property was damp and repairs were dealt with badly. Communication from them is dire and you have to constantly phone only to be fobbed off to other members of staff with promises of a call back that ...
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Sep 21, 2015
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Unfortunately the tenants interpreted our correspondence (required at the end of the tenancy for clarification purposes) as accusatory. Infact, once some issues had been ironed out, the tenants received a full refund of their deposit. There were some problems with the behaviour of the tenant of an adjoining flat, who has since left by mutual agreement. ...
Apr 26,2010
Apr 26,2010
4
people found
this helpful
this helpful
Quite well organised, and they were good at sorting things out that I asked to be fixed. Good at contacting the landlord on my behalf when necessary and getting back to me....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
