Choices
4.7/5, 5329 reviews
97% recommended
97% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 95% £22,500 £2,500,000
Lettings 90% 87% £345 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1003 47 2883 101 382 4 654 2 229 24
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Images & Videos

“Christina from choices in Sutton found myself and my husband ......”

Share on :
Dec 01,2014
Minithumbup
By: 'HARRIS'
Dec 01,2014
0 people found
this helpful
Christina from choices in Sutton found myself and my husband a lovely house which we have been in for over a year now. We have had no problems since living here and would recommend choices to anyone looking for some where to rent. Thank you ...
read full review
Was this helpful? Yes

“I originally put my property on the market with another ......”

Share on :
Dec 01,2014
Minithumbup
By: 'Paul'
Dec 01,2014
0 people found
this helpful
I originally put my property on the market with another local estate agent who messed me around 3 times with sales over 2-3 months before Choices approached me asking to help me sell my property. I decided to give Choices the chance and after the first ...
read full review
Comment on agent fees
I didn't mind paying a little bit extra for a great speedy service!
Was this helpful? Yes

“Excellent, efficient service from Darren Broom when he took on ......”

Share on :
Dec 01,2014
Minithumbup
By: 'Julian'
Dec 01,2014
0 people found
this helpful
Excellent, efficient service from Darren Broom when he took on the sale of my flat. Good communication, knew the market well and achieved a cash offer within a couple of days....
read full review
Was this helpful? Yes

“I have worked with Choices before and would do again ......”

Share on :
Dec 01,2014
Minithumbup
By: 'John'
Dec 01,2014
0 people found
this helpful
I have worked with Choices before and would do again they continue to find me great deals and get the process complete with speed....
read full review
Was this helpful? Yes

“It was/is a pleasure dealing with Charlotte, she is ......”

Share on :
Nov 30,2014
Minithumbup
By: 'Matthias'
Nov 30,2014
0 people found
this helpful
It was/is a pleasure dealing with Charlotte, she is very welcoming, friendly and polite. Charlotte reassuringly guided me through all stages of renting a property. She is very knowledgable and answered every question I have had, even if she had to find the answers ...
read full review
Was this helpful? Yes

“I met Ria while visiting properties with my friend to ......”

Share on :
Nov 29,2014
Minithumbup
By: 'Shaz'
Nov 29,2014
0 people found
this helpful
I met Ria while visiting properties with my friend to buy. Ria showed professionalism in dealing with us and was very approachable. She was clear and very concise with her properties that she showed. She was punctual with her viewing timing on all the properties ...
read full review
Was this helpful? Yes

“I used many estate agents during my search for a ......”

Share on :
Nov 29,2014
Minithumbup
By: 'Sutton'
Nov 29,2014
1 people found
this helpful
I used many estate agents during my search for a new property and Heather was by far the most professional, knowledgeable, helpful and all round outstanding agent. Her attention to detail and her accommodation to my every need was very impressive. She is an asset ...
read full review
Was this helpful? Yes

“Having just purchased the property, I invited all the usual ......”

Share on :
Nov 28,2014
Minithumbup
By: 'hopper1979'
Nov 28,2014
0 people found
this helpful
Having just purchased the property, I invited all the usual agents out to the property. They all pretty much were the same, except that choices had won the national award for the customer experience 2 years running. I decided to put it on with 3 agents and ...
read full review
Was this helpful? Yes

“I have been renting my property through Choices for just ......”

Share on :
Nov 28,2014
Minithumbup
By: 'barry'
Nov 28,2014
0 people found
this helpful
I have been renting my property through Choices for just over 2 years. Matthew found me this house and I have been very pleased with everything so far. I have choices come out every now and again to make sure that everything is working in the ...
read full review
Was this helpful? Yes

“I have been renting my property through choices for some ......”

Share on :
Nov 28,2014
Minithumbup
By: 'Fred'
Nov 28,2014
0 people found
this helpful
I have been renting my property through choices for some time now. I am very happy with the services received from Choices. I haven't done any work on my property for a while and the kitchen was starting to show signs of wear. Choices organised ...
read full review
Was this helpful? Yes

“I felt like giving up my search. Every time I ......”

Share on :
Nov 28,2014
Minithumbup
By: 'simon'
Nov 28,2014
0 people found
this helpful
I felt like giving up my search. Every time I called an agent is was gone. Matthew called and said that he had the perfect property for me, like I haven't heard that one before lol. I went and had a look and it actually ...
read full review
Was this helpful? Yes

“I chose Choices as my Estate Agent simply because Nicola ......”

Share on :
Nov 28,2014
Minithumbup
Nicola
By: 'Philomena'
Nov 28,2014
1 people found
this helpful
I chose Choices as my Estate Agent simply because Nicola presented the company in a very professional way, knowing the market and achievable price for Treetops. Nicola was also helpful in recommending a solicitor. The property was sold very quickly and the buyers are in ...
read full review
Comment on agent fees
Nicola set the fees in competition with local agents at a favourable percentage.
Was this helpful? Yes

“Choices have been renting my property for about 5 years. The ......”

Share on :
Nov 28,2014
Minithumbup
By: 'matthew'
Nov 28,2014
0 people found
this helpful
Choices have been renting my property for about 5 years. The last tenant gave me notice and choices has a new tenant for the property within a week. Choices also got me £50 more than last time so I was over the moon...
read full review
Was this helpful? Yes

“George is very nice and helped me find a property ......”

Share on :
Nov 28,2014
Minithumbup
By: 'augustina'
Nov 28,2014
0 people found
this helpful
George is very nice and helped me find a property I wanted. After going to see the property again I finally managed to view it and take it....
read full review
Was this helpful? Yes

“Matthew found us our ideal flat, however we were guzumped, ......”

Share on :
Nov 28,2014
Minithumbup
By: 'adam'
Nov 28,2014
0 people found
this helpful
Matthew found us our ideal flat, however we were guzumped, however rather than just leaving us on the lurch Matthew found is another flat in the same block. We just completed and we couldnt be happier...
read full review
Was this helpful? Yes

“I was initially worried about using an estate agent after ......”

Share on :
Nov 28,2014
Minithumbup
By: 'Jerry'
Nov 28,2014
0 people found
this helpful
I was initially worried about using an estate agent after hearing all the stories. I must say that I was pleasantly surprised when dealing with Matt. He has changed my perception of estate agents and I would happily recommend him to other landlords....
read full review
Was this helpful? Yes

“Charlotte was really helpful in mine and my little sisters ......”

Share on :
Nov 28,2014
Minithumbup
By: 'Anna'
Nov 28,2014
0 people found
this helpful
Charlotte was really helpful in mine and my little sisters property search, she arranged viewings to suit is both as we are at college she was efficient and very helpful. I am very pleased with the service I recived...
read full review
Was this helpful? Yes

“Esme helped me and my girlfriend to find a new ......”

Share on :
Nov 28,2014
Minithumbup
By: 'Rueffer'
Nov 28,2014
0 people found
this helpful
Esme helped me and my girlfriend to find a new apartment. She was great from the beginning on and helped us more than we could have asked for. She is a friendly and reliable person who cares for her customers!...
read full review
Was this helpful? Yes

“We couldn't be any happier with the service Esme provided. ......”

Share on :
Nov 28,2014
Minithumbup
By: 'Lilian,'
Nov 28,2014
0 people found
this helpful
We couldn't be any happier with the service Esme provided. She was friendly and helpful and answered all our questions within very short time. Especially when trying to find a new home in a new city it is great to have someone who helps you ...
read full review
Was this helpful? Yes

“My partner and I, had been looking for a two ......”

Share on :
Nov 28,2014
Minithumbup
By: 'freeman'
Nov 28,2014
0 people found
this helpful
My partner and I, had been looking for a two bedroom apartment for a wile, Christina from choices approached me one afternoon with somewhere which sounded ideal. We secured the apartment that evening and we have been happy with choices through out the process....
read full review
Was this helpful? Yes

“I cant believe how quickly Matthew sold my flat. I ......”

Share on :
Nov 28,2014
Minithumbup
By: 'luke'
Nov 28,2014
0 people found
this helpful
I cant believe how quickly Matthew sold my flat. I will defiantly be putting on another with Matthew as soon as another flat becomes available....
read full review
Was this helpful? Yes

“I found a flat with choices in sutton, they were ......”

Share on :
Nov 28,2014
Minithumbup
By: 'tariq'
Nov 28,2014
0 people found
this helpful
I found a flat with choices in sutton, they were very helpful and friendly. Christina showed me around the place and helped me with the paperwork. I like my new home lots...
read full review
Was this helpful? Yes

“Had a wonderful experience with Choices spoke to Keyan and ......”

Share on :
Nov 28,2014
Minithumbup
By: 'Mrs'
Nov 28,2014
0 people found
this helpful
Had a wonderful experience with Choices spoke to Keyan and he was very helpful and passiant, got taken to a viewing and was very impressed...
read full review
Was this helpful? Yes

“Great service, sold on first block viewing. Very polite and ......”

Share on :
Nov 27,2014
Minithumbup
By: 'XWong'
Nov 27,2014
0 people found
this helpful
Great service, sold on first block viewing. Very polite and efficient staff, makes me happy to work with them, will use them again....
read full review
Was this helpful? Yes

“Rebecca found me exactly what I was looking for and ......”

Share on :
Nov 27,2014
Minithumbup
By: 'Mr'
Nov 27,2014
0 people found
this helpful
Rebecca found me exactly what I was looking for and has always been understanding of my situation throughout the sale as I work abroad a lot and has always kept me informed. We are due to complete next week and I am very happy thanks ...
read full review
Was this helpful? Yes

“I would recommend Choices i was dealt with a very ......”

Share on :
Nov 27,2014
Minithumbup
By: 'Martin'
Nov 27,2014
0 people found
this helpful
I would recommend Choices i was dealt with a very professional meaner and there was always someone ready to help me, i was particularly satisfied with Ricardo as he was the one dealing with my move, he carried himself in a very professional, friendly way....
read full review
Was this helpful? Yes

“If you want a good service, use choices in Coulsdon! ......”

Share on :
Nov 27,2014
Minithumbup
By: 'Impressed'
Nov 27,2014
0 people found
this helpful
If you want a good service, use choices in Coulsdon! This team get the job done!! They are all a pleasure to talk to and as a first time landlord I was very impressed...
read full review
Comment on agent fees
Very fair
Was this helpful? Yes

“Helen/Choices found us something that was within our ideal ......”

Share on :
Nov 27,2014
Minithumbup
Helen
By: 'Richard'
Nov 27,2014
2 people found
this helpful
Helen/Choices found us something that was within our ideal budget, communicated it to us and arranged for a viewing at the earliest possible time. We decided to rent the property and Choices took the £500 to secure the property - all very good. The only ...
read full review
Comment on agent fees
Fees are what they are! Not sure what the ‚£165 Administration fees are. I don't think that there needed to be 2 background checks at ‚£90 - my wife does not work and if I cannot afford to rent the property she certainly will not be able to.
Was this helpful? Yes

“I am a tenant and I live in a flat ......”

Share on :
Nov 27,2014
Minithumbup
By: 'HeavenlyHel'
Nov 27,2014
0 people found
this helpful
I am a tenant and I live in a flat in a small block. The block management have not been very helpful but choices and Kat have helped me get the cleaning sorted whxih was great. Choices also look after my friends place and they ...
read full review
Comment on agent fees
Ok.
Was this helpful? Yes

“I was regularly kept up to date with progress of ......”

Share on :
Nov 27,2014
Minithumbup
By: 'Andy'
Nov 27,2014
0 people found
this helpful
I was regularly kept up to date with progress of my sale & also felt that my views were being listened to. The sale was achieved at the asking price suggested by Darren. I was very happy with this. What has also pleased me is the ...
read full review
Comment on agent fees
I felt these were reasonable
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices

Regional Awards won by Choices

Individual Branch Awards



Get in touch with

Choices