Choices
4.7/5, 5329 reviews
97% recommended
97% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

 View all Reviews 5329
7th Oct 2024
reviewed by 'Alicia'
“We are deeply frustrated with the ongoing issues we have experienced since moving into the property managed by CHOICES. Despite ......”
21st Feb 2024
reviewed by 'Abigail'
“I would like to thank Nicole at Redhill Sales progression with the sale of the flat she kept us in ......”
2nd Nov 2023
reviewed by 'Martyn N'
“Ethan provided an excellent service keeping me updated throughout the sale of my property. I found him to be very ......”
20th Sep 2023
reviewed by 'Hartley'
“I have always feared Dentists & Estate Agents however since encountering Choices Caterham i now only fear Dentists😩This small team ......”
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
21st Oct 2022
reviewed by 'Andy Sab'
“Awful service avoid yourself a lot of stress I am a property owner and have used a lot of letting ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 95% £22,500 £2,500,000
Lettings 90% 87% £345 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1003 47 2883 101 382 4 654 2 229 24
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   126 to Rent   56
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Images & Videos
Choices Image 1
Choices Branches (view all 9)
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Really professional, nice man to talk to, was able to ......”

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Jan 10,2015
Minithumbup
By: 'Hayley'
Jan 10,2015
0 people found
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Really professional, nice man to talk to, was able to take good photos and do the house justice, fab at his job...
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“Tom always seemed very kind and helpful in the phone ......”

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Jan 10,2015
Minithumbup
By: 'luna'
Jan 10,2015
1 people found
this helpful
Tom always seemed very kind and helpful in the phone which is not alway the case with all state agents. He sent me info to my email about properties that fitted my requirements and responded to my emails very quickly and efficiently....
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“I got in contact with choices while looking for a ......”

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Jan 10,2015
Minithumbup
By: 'r'
Jan 10,2015
0 people found
this helpful
I got in contact with choices while looking for a place to rent. I met bijal, who was very kind, helpful and efficient in her work. She suggested a few properties and the first one she recommended we fell in love with. I am looking ...
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“we were really pleased with the service that is being ......”

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Jan 09,2015
Minithumbup
By: 'kt'
Jan 09,2015
0 people found
this helpful
we were really pleased with the service that is being provided by the agent. He catered for our needs and provided the best options available. experienced and friendly. recommend it to anyone thinking of buying in crawley area....
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“Darren was very helpful in assisting me with the purchase ......”

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Jan 09,2015
Minithumbup
By: 'SAMANTHA'
Jan 09,2015
0 people found
this helpful
Darren was very helpful in assisting me with the purchase of my house. Buying a house for the first time I thought was going to be very scary but Darren made it less stressful for me, he helped every step of the way and was ...
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“Nicola provided excellent service when I was going through the ......”

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Jan 09,2015
Minithumbup
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Nicola
By: 'Jenna'
Jan 09,2015
1 people found
this helpful
Nicola provided excellent service when I was going through the process of buying my first home. She was very friendly and attentive and quick to respond yo my queries about the property and the process in general. I would definitely go through the branch and ...
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“Has kept me up to date with my property search ......”

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Jan 09,2015
Minithumbup
By: 'Debbie'
Jan 09,2015
1 people found
this helpful
Has kept me up to date with my property search constantly, I have been looking for a long time but Rebecca has always kept in touch. Good service so far thank you...
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“Chris displayed great patience and humour in showing me around ......”

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Jan 09,2015
Minithumbup
By: 'Jim'
Jan 09,2015
1 people found
this helpful
Chris displayed great patience and humour in showing me around several properties quite late into the evening. Nothing appeared too much trouble for him. As well as being professional about his role he was prepared to enter into light hearted banter which enhanced the experience ...
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“Had a fab experience with choices -croydon. Dealt with Will ......”

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Jan 09,2015
Minithumbup
By: 'Rose'
Jan 09,2015
0 people found
this helpful
Had a fab experience with choices -croydon. Dealt with Will through-out the whole process of finding and securing a property which actually exceeded my expectations. I explained to him very early in the process that i had a really strict budget but had particular requirements ...
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“Michael deals with the above property. He has always been ......”

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Jan 09,2015
Minithumbup
By: 'Bipin'
Jan 09,2015
0 people found
this helpful
Michael deals with the above property. He has always been helpful whenever I have been in touch. Has always given a professional service & have not had any bad service from him....
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“I had very good experience with choices. Bijal was very ......”

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Jan 09,2015
Minithumbup
By: 'alex'
Jan 09,2015
0 people found
this helpful
I had very good experience with choices. Bijal was very friendly and always acted professionally. Our first property did not work out and Bijal helped u find something better....
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“Ive recently been looking for a property and have been ......”

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Jan 09,2015
Minithumbup
By: 'Rabeena'
Jan 09,2015
0 people found
this helpful
Ive recently been looking for a property and have been dealing with Ria. Her politeness and just general customer service, and communication skill is delightful. She's a pleasure to he working with. Well done Ria!!!...
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“Nicola was the best estate agent i've had the pleasure ......”

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Jan 09,2015
Minithumbup
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Nicola
By: 'hannah'
Jan 09,2015
0 people found
this helpful
Nicola was the best estate agent i've had the pleasure of dealing with. Nothing was too much trouble and our property was sold within record time. Nicola had my best interests in mind and did her up most to maintain them, always keeping me in ...
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Comment on agent fees
reasonable
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“Great experience when selling our property - very professional service ......”

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Jan 09,2015
Minithumbup
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Nicola
By: 'Lisa'
Jan 09,2015
0 people found
this helpful
Great experience when selling our property - very professional service and the staff were really helpful. Special thank you to Nicola for keeping us informed every step of the way, without us needing to chase! Felt like she was selling her own house!! Would definitely ...
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“Micheal was just brilliant from when he showed me the ......”

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Jan 09,2015
Minithumbup
By: 'Mary'
Jan 09,2015
0 people found
this helpful
Micheal was just brilliant from when he showed me the right property and to moving in. Very professional and understanding in answering my countless questions patiently. He is just very good in his job and seem to enjoy it....
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“I am very pleased to rent a property with choices ......”

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Jan 09,2015
Minithumbup
By: 'liz'
Jan 09,2015
0 people found
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I am very pleased to rent a property with choices I was given all the iinformation I needed. I was also advised about the fees included. I find Michael to have good knowledge about letting the property i was interested. I found Michael to have ...
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“Nicola acted professionally throughout the process of finding a buyer ......”

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Jan 09,2015
Minithumbup
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Nicola
By: 'Eugene'
Jan 09,2015
1 people found
this helpful
Nicola acted professionally throughout the process of finding a buyer for my property. she was constantly in touch and provided regular feedbacks from potential buyers. Very calm and cautious throughout....
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“To be perfectly honest we were not wanting to rent ......”

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Jan 09,2015
Minithumbup
By: 'Laura'
Jan 09,2015
0 people found
this helpful
To be perfectly honest we were not wanting to rent with choices but after meeting Charlotte and Jayne we felt differently they were both very warm welcoming and very helpful, they took in to account exactly what we needed and helped find the perfect place ! ...
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Comment on agent fees
Thought they were very reasonable have paid more else where
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“Gave realistic valuation and honest options for negiotations price which ......”

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Jan 09,2015
Minithumbup
By: 'Sue'
Jan 09,2015
0 people found
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Gave realistic valuation and honest options for negiotations price which resulted in an amazingly quick sale. Well Done Choices. Thanks...
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“Choices are an efficient agent and done what I wanted, ......”

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Jan 09,2015
Minithumbup
By: 'Khan'
Jan 09,2015
0 people found
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Choices are an efficient agent and done what I wanted, that made sure I had a ground floor flat as my daughter is disabled and needed ground floor access. Thankou for your help Louise....
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“I enquiried about a property online that I was interested ......”

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Jan 09,2015
Minithumbup
By: 'Graham'
Jan 09,2015
1 people found
this helpful
I enquiried about a property online that I was interested in renting and straight away Tom gave me a call back to answer all my questions I wanted to ask. I needed to know details such as when the property would be available and what ...
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“Fantastic outcome, i put my property on with choices and ......”

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Jan 09,2015
Minithumbup
By: 'William'
Jan 09,2015
0 people found
this helpful
Fantastic outcome, i put my property on with choices and it was Let in 24H. Ricardo Was very helpful and professional throughout the short process. Very please with the Coulsdon office very efficient and always attend to detail....
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Comment on agent fees
Truly Worth it
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“House quickly put on to the market and within 48 hours ......”

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Jan 08,2015
Minithumbup
By: 'Peter'
Jan 08,2015
0 people found
this helpful
House quickly put on to the market and within 48 hours I had a buyer at the asking price. Have been kept up to date with progress by Chris in the run-up to exchange. Very happy to have chosen Choices....
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“Thank you for all the help you have given me ......”

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Jan 08,2015
Minithumbup
By: 'Happy'
Jan 08,2015
0 people found
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Thank you for all the help you have given me Sam. You have made the whole process easy & I will be more than willing to recommend you....
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“Chris has been very helpful so far with the process ......”

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Jan 08,2015
Minithumbup
By: 'Alex'
Jan 08,2015
0 people found
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Chris has been very helpful so far with the process of the flat he has always called with information that we need to know. Hes been very polite and helpful....
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“Found what we wanted in a few days.he arranged ......”

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Jan 08,2015
Minithumbup
By: 'Alina'
Jan 08,2015
1 people found
this helpful
Found what we wanted in a few days.he arranged the viewings for us at short notice.Always kept us informed of the progress.Stephen is professional and its a pleasure to deal with him....
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“I have let my property through Choices for years now ......”

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Jan 08,2015
Minithumbup
By: 'Amanda'
Jan 08,2015
0 people found
this helpful
I have let my property through Choices for years now and although I have not always been crazy happy with the service, Chris on the sales side has been a pleasure to work with! He has been extremely communicative and professional at all times, even ...
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“Chester found me a tenant within days of the first ......”

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Jan 08,2015
Minithumbup
By: 'Juan'
Jan 08,2015
0 people found
this helpful
Chester found me a tenant within days of the first contact between us and achieved the best price possible! I can not fault him at all. He has done a brilliant job!...
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Comment on agent fees
Very fair
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“I am a current tenant of choices for Croydon branch ......”

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Jan 08,2015
Minithumbup
By: 'Retha'
Jan 08,2015
0 people found
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I am a current tenant of choices for Croydon branch and I am pleased with the service I received from Katie and her team it was fantastic and I cannot ask for a better service. It was fast and very professional. So I must say ...
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“Very Prompt, Very Efficient, and Very Helpful, Overall Excellent Service, ......”

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Jan 08,2015
Minithumbup
By: 'Aaron'
Jan 08,2015
1 people found
this helpful
Very Prompt, Very Efficient, and Very Helpful, Overall Excellent Service, Would recommend and definitely use this office again. Many Thanks...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:06 AM 12/05/2016 by Andrew Higham

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