Choices
4.7/5, 5329 reviews
97% recommended
97% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

 View all Reviews 5329
7th Oct 2024
reviewed by 'Alicia'
“We are deeply frustrated with the ongoing issues we have experienced since moving into the property managed by CHOICES. Despite ......”
21st Feb 2024
reviewed by 'Abigail'
“I would like to thank Nicole at Redhill Sales progression with the sale of the flat she kept us in ......”
2nd Nov 2023
reviewed by 'Martyn N'
“Ethan provided an excellent service keeping me updated throughout the sale of my property. I found him to be very ......”
20th Sep 2023
reviewed by 'Hartley'
“I have always feared Dentists & Estate Agents however since encountering Choices Caterham i now only fear Dentists😩This small team ......”
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
21st Oct 2022
reviewed by 'Andy Sab'
“Awful service avoid yourself a lot of stress I am a property owner and have used a lot of letting ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 95% £22,500 £2,500,000
Lettings 90% 87% £345 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1003 47 2883 101 382 4 654 2 229 24
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   126 to Rent   56
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Images & Videos
Choices Image 1
Choices Branches (view all 9)
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Friendly, positive attitude of Jake helped me find a property ......”

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Feb 05,2015
Minithumbup
By: 'Sudsiri'
Feb 05,2015
0 people found
this helpful
Friendly, positive attitude of Jake helped me find a property quickly he kept me updated and gave me all the information I needed to know finding a property with Choice was hassle free. I've had a great experience and would highly recommend Choices....
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“Rebecca has been great. She is polite, friendly and helpful. ......”

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Feb 05,2015
Minithumbup
By: 'Polly'
Feb 05,2015
2 people found
this helpful
Rebecca has been great. She is polite, friendly and helpful. I had a few queries about credit checks and she was able to provide me with all the right information. I would be happy to work with Rebecca again....
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“Louise has helped us to find a property quickly she ......”

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Feb 04,2015
Minithumbup
By: 'TraceEm'
Feb 04,2015
0 people found
this helpful
Louise has helped us to find a property quickly she has listened to what we wanted and has been very accommodating in communication with the landlord and has requested what we have asked...
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“Choices have done such a wonderful job in finding me ......”

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Feb 04,2015
Minithumbup
By: 'Alice'
Feb 04,2015
0 people found
this helpful
Choices have done such a wonderful job in finding me a property to rent and I have had the pleasure of working with Matthew, I couldn't of asked for a better service from him and his colleagues. Well done Choices...
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“Stephen alerted us to this property at an early stage ......”

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Feb 04,2015
Minithumbup
By: 'Mark'
Feb 04,2015
0 people found
this helpful
Stephen alerted us to this property at an early stage - perhaps a little too early for our comfort initially, as we had reservations about it being marketed with another agency, however we were soon convinced everything was legit. Stephen was very active about keeping ...
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“Easy to talk to about the property and remedial work ......”

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Feb 04,2015
Minithumbup
By: 'Mr'
Feb 04,2015
0 people found
this helpful
Easy to talk to about the property and remedial work required to make it rentalable. Also knowledgeable about the market and possible rental returns....
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“Showed us around the property with a honest approach to ......”

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Feb 04,2015
Minithumbup
By: 'Mr'
Feb 04,2015
0 people found
this helpful
Showed us around the property with a honest approach to its condition. Was very helpful in explaining the vendors position, and also advised regarding letting opportunities. Finally, help us with negotiations to secure the deal within 3 hours from viewing, very pleased with the service so ...
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“Whilst looking for property to rent in the Croydon area ......”

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Feb 04,2015
Minithumbup
By: 'Diana'
Feb 04,2015
0 people found
this helpful
Whilst looking for property to rent in the Croydon area I found choices to be the most proactive agent, always calling when new properties came on their books and very quick to arrange viewings'. I found Michael very helpful as he took the time to ...
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“I had the pleasure of using choices. While looking for ......”

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Feb 04,2015
Minithumbup
By: 'trushna'
Feb 04,2015
0 people found
this helpful
I had the pleasure of using choices. While looking for a place to rent, Bijal was very helpful and very friendly....
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“Ria has been very helpful in helping me to secure ......”

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Feb 04,2015
Minithumbup
By: 'rebecca'
Feb 04,2015
0 people found
this helpful
Ria has been very helpful in helping me to secure an offer on a property, she has kept me up to date and communicated really clearly with me as a first time buyer. Thanks!...
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“Tom was very professional in our correspondence via email and ......”

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Feb 04,2015
Minithumbup
By: 'Nadia'
Feb 04,2015
1 people found
this helpful
Tom was very professional in our correspondence via email and on the phone. Extremely courteous and well mannered. We actually cancelled our appointment at first because my husband didn't like the property location, however Tom's follow up was quite good and it made us change ...
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“Tom was very helpful and polite. Took note of my ......”

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Feb 04,2015
Minithumbup
By: 'Debbie'
Feb 04,2015
1 people found
this helpful
Tom was very helpful and polite. Took note of my details and requirements and suggested potential properties becoming available in the near future....
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Comment on agent fees
Not applicable
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“Darren is a very friendly, outgoing Sales Person. Very well ......”

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Feb 04,2015
Minithumbup
By: 'Peta'
Feb 04,2015
0 people found
this helpful
Darren is a very friendly, outgoing Sales Person. Very well presented, smartly dressed. Darren and his colleagues offered superb advise, took good photos of the property and got to know the layout to show prospective clients around. Always phoned for appointments. Will highly recommend Choices, ...
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Comment on agent fees
Very good for the effort.
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“Holly and the team was very helpful in looking for ......”

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Feb 04,2015
Minithumbup
By: 'Paul'
Feb 04,2015
0 people found
this helpful
Holly and the team was very helpful in looking for right property. They answer for all questions. They helped sort out the problems. It's a pleasure to deal with them....
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“Holly and all team was first who really help me ......”

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Feb 04,2015
Minithumbup
By: 'Beata'
Feb 04,2015
0 people found
this helpful
Holly and all team was first who really help me and my partner. We are lookin for house to rent. And Holly gave as all information about. Because we are not leaving in England at the moment it's more complicated. She and the team spent ...
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“I would sum my experience with Choices up in 3 words: ......”

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Feb 04,2015
Minithumbup
By: 'AJ87'
Feb 04,2015
0 people found
this helpful
I would sum my experience with Choices up in 3 words: professional, honest and genuine. I have mostly been dealing with Olivia and she embodies all the qualities you would expect your agent to have and more. She has always tried her upmost to help me ...
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“Choices allowed me to select times that were suitable for ......”

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Feb 04,2015
Minithumbup
By: 'Mr'
Feb 04,2015
0 people found
this helpful
Choices allowed me to select times that were suitable for me to view which is not easy for me to tell them about in advance. I will remember everything the team in Croydon done for me and will hope to repay them some day, choices ...
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“William has been very helful throughout my property search. He ......”

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Feb 04,2015
Minithumbup
By: 'audrey'
Feb 04,2015
0 people found
this helpful
William has been very helful throughout my property search. He is a very lovely fella, who is very easy to get along with. He goes above and beyond; when it came to helping us find somewhere....
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“I am happy with the work Sasha has done for ......”

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Feb 04,2015
Minithumbup
By: 'Terry'
Feb 04,2015
0 people found
this helpful
I am happy with the work Sasha has done for me and my family, she is a asset to your company and I will most definitely be working with Sasha again. I hope all the best to her in the future....
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“Aiden was extremely helpful and a great listener. As it ......”

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Feb 03,2015
Minithumbup
By: 'David'
Feb 03,2015
0 people found
this helpful
Aiden was extremely helpful and a great listener. As it was the first time I was looking at apartments, he recommended that I turn up to the viewings early, and explained a great deal to me about the local area and had a friendly personality. ...
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“Tom, is extremely polite gentleman and well manner on the ......”

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Feb 03,2015
Minithumbup
By: 'keith'
Feb 03,2015
1 people found
this helpful
Tom, is extremely polite gentleman and well manner on the phone very helpful, I regard tom to be a very important asset to any company highly recommended Mr Keith Joseph...
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“I'm a first time tenant find it awkward meeting consultants ......”

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Feb 03,2015
Minithumbup
By: 'Holly'
Feb 03,2015
0 people found
this helpful
I'm a first time tenant find it awkward meeting consultants as its seems their more interested in meeting the landlords requirements than what I require. Holly took the time to listening to what Ive been looking for and even though I thought I didn't really ...
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“I sent an enquiry to Choices about a flat I ......”

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Feb 03,2015
Minithumbup
By: 'Dan'
Feb 03,2015
0 people found
this helpful
I sent an enquiry to Choices about a flat I saw online in Godstone. Chester rang me up within an hour and said that it was no longer available but offered me a suitable alternative in the Oxted area. It is perfect for me and ...
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“Jordan and Jayne in Choices, Redhill were really good at ......”

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Feb 03,2015
Minithumbup
By: 'Ian'
Feb 03,2015
0 people found
this helpful
Jordan and Jayne in Choices, Redhill were really good at marketing my flat for rent and generating lots of interest in it. Jayne brought in a quality tenant in very quickly with no void period for me between tenants. Jordan was very good at showing ...
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“Lisa Page- She did whatever it was necessary,so we ......”

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Feb 03,2015
Minithumbup
By: 'Dinca'
Feb 03,2015
0 people found
this helpful
Lisa Page- She did whatever it was necessary,so we can have the house of our dream.it has explain to us in details everything and she stayed with us from start to the end of transaction....
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Comment on agent fees
I want to say a Big Thank you Lisa,for all your support and help which u give us from the first step when I have entered in the agency.a bespoke service which I haven't meet in all the athor agency where I have been, a great smile and also a fast response to our wishes and desires.from the first time when u have start to speak about the house,I realised its the property which I dream about it.thank once again Lisa-u made our day!!!
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“Matthew has been very professional and very polite when finding ......”

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Feb 03,2015
Minithumbup
By: 'Lisa'
Feb 03,2015
0 people found
this helpful
Matthew has been very professional and very polite when finding me a property to rent, his phone manner has been wonderful and I am very pleased I came to choices to find a property, they have done a very good job in finding me the ...
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“She was very polite and tried her best to help ......”

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Feb 03,2015
Minithumbup
By: 'Abdul'
Feb 03,2015
1 people found
this helpful
She was very polite and tried her best to help me find the property i am looking for and took my information...
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“First think I want to thank Lisa that she is ......”

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Feb 03,2015
Minithumbup
By: 'Marta'
Feb 03,2015
2 people found
this helpful
First think I want to thank Lisa that she is a great girl. She helped us to find my dream house. Since I came in the agency she was nice and gave us all the informations we need. I dont like speaking to much but ...
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“Jordan had already met Silvia earlier and agreed to come ......”

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Feb 03,2015
Minithumbup
By: 'Sam'
Feb 03,2015
0 people found
this helpful
Jordan had already met Silvia earlier and agreed to come back at late notice for my benefit and met us earlier than planned as finished with a client. Jordan was extremely friendly and easy to deal with. I pestered him with a lot of questions ...
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Comment on agent fees
Id prefer it to be free, but think they were fairly in line with the others I saw.
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“Stephanie has been polite and courteous throughout our dealings, and ......”

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Feb 02,2015
Minithumbup
By: 'M'
Feb 02,2015
0 people found
this helpful
Stephanie has been polite and courteous throughout our dealings, and has followed up requests promptly. Unfortunately, there were some communication issues with our initial appointment which resulted in the appointment not being met on time and due to this, some timing difficulties were had with ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

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