Choices
4.7/5, 5329 reviews
97% recommended
97% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

 View all Reviews 5329
7th Oct 2024
reviewed by 'Alicia'
“We are deeply frustrated with the ongoing issues we have experienced since moving into the property managed by CHOICES. Despite ......”
21st Feb 2024
reviewed by 'Abigail'
“I would like to thank Nicole at Redhill Sales progression with the sale of the flat she kept us in ......”
2nd Nov 2023
reviewed by 'Martyn N'
“Ethan provided an excellent service keeping me updated throughout the sale of my property. I found him to be very ......”
20th Sep 2023
reviewed by 'Hartley'
“I have always feared Dentists & Estate Agents however since encountering Choices Caterham i now only fear Dentists😩This small team ......”
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
21st Oct 2022
reviewed by 'Andy Sab'
“Awful service avoid yourself a lot of stress I am a property owner and have used a lot of letting ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 95% £22,500 £2,500,000
Lettings 90% 87% £345 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1003 47 2883 101 382 4 654 2 229 24
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   126 to Rent   56
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Images & Videos
Choices Image 1
Choices Branches (view all 9)
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Lyndsey Dunn was extremely vibrant, professional and informative. She lost ......”

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Mar 06,2015
Minithumbup
By: 'Eve'
Mar 06,2015
0 people found
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Lyndsey Dunn was extremely vibrant, professional and informative. She lost no time in getting information on the property and suggested an alternative when the property that we had originally requested was not available. The property which was chosen was the one she actually suggested we ...
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Comment on agent fees
nothing negative - market rate
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“Tabatha was very good in letting my property and I ......”

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Mar 06,2015
Minithumbup
By: 'Hussan'
Mar 06,2015
0 people found
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Tabatha was very good in letting my property and I would definitely use her again. The service after is very good I feel I should add!...
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“I was really happy with how Tabatha helped me find ......”

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Mar 06,2015
Minithumbup
By: 'Lewis'
Mar 06,2015
0 people found
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I was really happy with how Tabatha helped me find a property. It really helped me out because before all the other agents were very bad, but Tabatha was very good....
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“Stephen has been excellent trying to find us a property. ......”

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Mar 06,2015
Minithumbup
By: 'Mrs'
Mar 06,2015
0 people found
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Stephen has been excellent trying to find us a property. Although we did make an offer on one property this was not accepted because the seller wanted to rent it out instead. Stephen has been a massive help and continues to be....
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“I sold my property with Choices in Crawley and Darren ......”

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Mar 06,2015
Minithumbup
By: 'Ball'
Mar 06,2015
0 people found
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I sold my property with Choices in Crawley and Darren Broom was my agent. Darren was very professional. He got some great buyers for my property and I had a lot of trust in him that the buyers would not pull out. I am very ...
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“Darren is the best agent I have had the privilege ......”

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Mar 06,2015
Minithumbup
By: 'Mr'
Mar 06,2015
0 people found
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Darren is the best agent I have had the privilege of dealing with. Aarnaged the viewing and the negotiations on the sale, couldn't ask for me. Will recommend....
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“Wanted to thank Darren at Choices for all his hard ......”

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Mar 06,2015
Minithumbup
By: 'Mrs'
Mar 06,2015
0 people found
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Wanted to thank Darren at Choices for all his hard work whilst we were buying our property. Darren was excellent and very efficient. Darren got things done quickly and kept me updated all the way through. When things slowed down due to 3rd parties he ...
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“Can not begin to describe how helpful Darren was. Him ......”

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Mar 06,2015
Minithumbup
By: 'Mr'
Mar 06,2015
0 people found
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Can not begin to describe how helpful Darren was. Him and his staff were excellent, always available. Thank you very much....
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“Stephen helped me eventually to sell my property. After losing ......”

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Mar 06,2015
Minithumbup
By: 'Mr'
Mar 06,2015
0 people found
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Stephen helped me eventually to sell my property. After losing one buyer stephen and Darren were quick to get another lined up to which went through quickly and has now completed. Excellent work....
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Comment on agent fees
Reasonable
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“I decided to go with Choices as they were number 1 ......”

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Mar 05,2015
Minithumbup
By: 'Adam'
Mar 05,2015
0 people found
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I decided to go with Choices as they were number 1 on allagents. I found the team at the Central London both professional and dynamic. I initially met with Matthew and I was guided and updated every step of the way. I was truly impressed with ...
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“Olivia has helped me to sell my property. Her service ......”

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Mar 05,2015
Minithumbup
By: 'Anna'
Mar 05,2015
0 people found
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Olivia has helped me to sell my property. Her service was very good and she is an excellent agent. I will use her again in future...
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Comment on agent fees
Good
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“I was extremely happy with the service from Choices, had ......”

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Mar 05,2015
Minithumbup
By: 'Fred'
Mar 05,2015
0 people found
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I was extremely happy with the service from Choices, had been talking to Keyan and Phillipa although I did the viewing with Keyan, if he was not there to answer some of my questions Phillipa was more than accommodating to answer them. Felt I was ...
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“Pleasant lady, good communication and very polite. Bit hectic with ......”

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Mar 05,2015
Minithumbup
By: 'Brian'
Mar 05,2015
0 people found
this helpful
Pleasant lady, good communication and very polite. Bit hectic with the process of actually renting the property. I.e: referencing and guarantor. Available all the time when needed to talk to her or view the property. Overall really good....
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“I found lisa really helpful, i felt that lisa actually ......”

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Mar 05,2015
Minithumbup
By: 'Mr'
Mar 05,2015
0 people found
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I found lisa really helpful, i felt that lisa actually cared about Me as a tenant. It was clear from start to finish of what was expected of me when it came to putting the holding deposit down on the property and referencing stages. I ...
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“Leah was great in finding me and my family the ......”

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Mar 05,2015
Minithumbup
By: 'Sophie'
Mar 05,2015
0 people found
this helpful
Leah was great in finding me and my family the perfect property, just from speaking to her on the phone for the first time she knew exactly what we would like. Leah took us on our first viewing and we loved the house! Very happy ...
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“I was very impressed righ from the start from how ......”

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Mar 05,2015
Minithumbup
By: 'Annette'
Mar 05,2015
0 people found
this helpful
I was very impressed righ from the start from how my offer was dealt with all the way up to now where we have exchanged and are completing next week. The conveyancing was always dealt with in a quick and professional manor and either me ...
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“Great experience was on time appointment and a brief information ......”

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Mar 05,2015
Minithumbup
By: 'Umer'
Mar 05,2015
0 people found
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Great experience was on time appointment and a brief information on property, agent was very willing to help and even over the phone excellent clear and most of all correct information was given....
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“I sold my property using Choices and they have been ......”

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Mar 05,2015
Minithumbup
By: 'George'
Mar 05,2015
0 people found
this helpful
I sold my property using Choices and they have been a great help to me throughout the sale. Thank you to Olivia for responding to my questions and keeping me updated all the time. I appreciate all your hard work...
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Comment on agent fees
Very good price for a great level of service.
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“Friendly, professional service provided by Lisa and her team. Lisa ......”

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Mar 04,2015
Minithumbup
By: 'A.Burt'
Mar 04,2015
0 people found
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Friendly, professional service provided by Lisa and her team. Lisa gave me confidence when letting out my property for the first time, she kept me updated throughout the whole process. If Lisa was out of office her colleague Darren was able to help. They both ...
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“My house sold fast as promised by Sasha, she is ......”

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Mar 04,2015
Minithumbup
By: 'A'
Mar 04,2015
0 people found
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My house sold fast as promised by Sasha, she is a good person who has helped me achieve good money for my house. Than you Sasha....
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Comment on agent fees
Happy : )
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“Helen is a trustworthy and dedicated agent, that has proven ......”

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Mar 04,2015
Minithumbup
Staff profile picture
Helen
By: 'Mark'
Mar 04,2015
1 people found
this helpful
Helen is a trustworthy and dedicated agent, that has proven that she can get results. I have no hesitation in recommending Helen to find me my next lodger. - Understood my needs, in terms of time constraints and finding me a suitable tenant - Provided ...
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“Good service as always from Choices, dealt with Ms Shoults ......”

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Mar 04,2015
Minithumbup
By: 'David'
Mar 04,2015
0 people found
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Good service as always from Choices, dealt with Ms Shoults throughout the process. She found me a nice professional tenant at a good rent hassle free. Very impressed so thank you....
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“I found Michael polite and courteous , he demonstrated a high ......”

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Mar 04,2015
Minithumbup
By: 'Jenny'
Mar 04,2015
0 people found
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I found Michael polite and courteous , he demonstrated a high level of professionalism going above and beyond in ensuring that the appropriate support was given to my family in letting the above property I would have no hesitation in recommending his service to others. In ...
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“Buying through choices has been a pleasure!! So simple, hassle ......”

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Mar 03,2015
Minithumbup
By: 'Jen'
Mar 03,2015
0 people found
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Buying through choices has been a pleasure!! So simple, hassle free and the girls there have been wonderful so glad to have found the perfect house through them!!...
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“I needed a flat for me and my girlfriend that ......”

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Mar 03,2015
Minithumbup
By: 'Freddie'
Mar 03,2015
0 people found
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I needed a flat for me and my girlfriend that had a good train link to London. I wouldn't have even thought of Whyteleafe as somewhere to move to. Thankfully, Chester approached me with this flat and I am very happy here....
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“Holly is an excellent estate agent, she went above and ......”

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Mar 03,2015
Minithumbup
By: 'Rowan'
Mar 03,2015
0 people found
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Holly is an excellent estate agent, she went above and beyond to try and find myself and my family a property, from calling us up last minute to view and give information about a property that had just come on the market and who she ...
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“My experience with Esme Hinton was absolutely positive . After explaining ......”

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Mar 03,2015
Minithumbup
By: 'Pedro'
Mar 03,2015
0 people found
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My experience with Esme Hinton was absolutely positive . After explaining to her the values that I was available to pay and the area where I wanted to live , she chose places that fit into my criteria , without sending me on a hunt in the dark. ...
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Comment on agent fees
My experience with Esme Hinton was absolutely positive . After explaining to her the values ¢â‚¬â€¹¢â‚¬â€¹that I was available to pay and the area where I wanted to live , she chose places that fit into my criteria , without sending me on a hunt in the dark. His knowledge of the market and constant communication ensured a high level of comfort during the process. His patience proved that she was not looking for quick money and she always put my needs ahead of her. Esme will always be my preferred real estate agent I'm pretty satisfied with the service provided by Esme Hinton agent Regards Pedro Cassua
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“The agent gave me priority over properties and I was ......”

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Mar 03,2015
Minithumbup
By: 'Angel'
Mar 03,2015
0 people found
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The agent gave me priority over properties and I was worried to not be able to find a place within budget however Holly found something perfect for me. She is very friendly and down to earth. A great asset to the estate agent. Always on ...
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Comment on agent fees
The fees are a suitable price to pay. I am happy with this.
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“When I was originally contacted by Choices I saw no ......”

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Mar 02,2015
Minithumbup
By: 'James'
Mar 02,2015
0 people found
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When I was originally contacted by Choices I saw no reason to change from my estate agents who had done a reasonable job with the first rental. After becoming vacant and sitting stagnant for a couple of weeks I decided to give James a chance ...
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Comment on agent fees
they are higher than I would like but such is life, I have no issues with the services provided to me.
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“Holly is an excellent estate agent, she went above and ......”

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Mar 02,2015
Minithumbup
By: 'Liliana'
Mar 02,2015
0 people found
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Holly is an excellent estate agent, she went above and beyond to try and find myself and my family a property, from calling us up last minute to view and give information about a property that had just come on the market and who she ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

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