97% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ...
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Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.
Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Latest Reviews
View all Reviews 5329
7th Oct 2024
reviewed by 'Alicia'
21st Feb 2024
reviewed by 'Abigail'
2nd Nov 2023
reviewed by 'Martyn N'
20th Sep 2023
reviewed by 'Hartley'
14th Jan 2023
reviewed by 'Mohibur'
21st Oct 2022
reviewed by 'Andy Sab'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 95% | £22,500 | £2,500,000 |
| Lettings | 90% | 87% | £345 | £3,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1003 | 47 | 2883 | 101 | 382 | 4 | 654 | 2 | 229 | 24 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
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Apr 21,2015
Apr 21,2015
2
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She is very helpful and friendly.Once I stuck in heavy traffic and could not reach at the meeting point on time, but she waited for me.
When I have trouble, she helped me quickly....
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Apr 21,2015
Apr 21,2015
0
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Sasha has been overwhelmingly helpful in my recent property quest, she has been extremely efficient in introducing me to properties that fit within my criteria and going above and beyond the call of duty to coordinate viewings and provide me with comparables. She has great ...
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Apr 21,2015
Apr 21,2015
3
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I had a property to let and approached Choices letting Agent based in Horely. They immediately arranged to view the property straight away and I was impressed at the speed that this was done. They explained the range of products that they offered. They gave ...
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Apr 21,2015
Apr 21,2015
0
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I have been extremely happy with the service that I received from Matthew at Choices in Caterham. I found Matthew to be very friendly and approachable and took the time to listen to my specific requirements. Matthew kept me informed of properties as soon as ...
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Apr 20,2015
Apr 20,2015
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I am very happy with choices , I registered with them and within the next day I had viewings to go to , very speedy and efficient , my agent Chester sorted everything out within hours .and we was conferring altogether with the landlord , professional stuff , recomendation will ...
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Apr 20,2015
Apr 20,2015
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When we first met Chester he came across as a positive can do personality, willing to help. During our dealings on the property we were letting Chester made the effort to do a Facetime tour to overcome distance challenges. He then proved reliable in organising ...
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Apr 20,2015
Apr 20,2015
0
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Micheal was very understanding and was around to guide me through it all. Micheal was very honest with the me from the beginning, he gave me a clear criteria of all the requirements needed to secure the flat....
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Apr 20,2015
Apr 20,2015
0
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Right from the beginning, Stephanie was well organized to arrange my viewing. During the viewing, I realized that we loved the house but there could be a gap between my two tenancies (existing and new). Because the decision has to be made asap, Stephanie did ...
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Comment on agent fees
The fees charged look reasonable to me.
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Apr 20,2015
Apr 20,2015
0
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Esmer is great! She is very helpful and responsive. I called Esme in the morning to visit a property and considering her busy schedule she managed to show us the flat in the afternoon. I would recommend her to anybody and I will definitely choose ...
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Comment on agent fees
Bit expensive comparing with other agencies
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Apr 19,2015
Apr 19,2015
0
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We recently used choices to rent our flat in Redhill
Jordan was our sales person for hunters lodge organising the show round for us and liasing with the tenant
He kept in touch regarding progress on the rental and responded promptly to my queries.
His ...
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Apr 19,2015
Apr 19,2015
0
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I'm am very happy with how much effort and support Holly has put in with helping us find a property. She's very friendly and approachable so I had no problem with asking her questions as this is my first time renting a property. I'm also ...
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Apr 19,2015
Apr 19,2015
0
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I found Jordan to be helpful polite and able to provide an in depth knowledge of properties visited. I found him to be understanding, honest and open about the properties making me feel I could trust him and respect his opinion.
A very genuine hardworking ...
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Apr 19,2015
Apr 19,2015
4
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I had terrible experience with Choices in Croydon. I experienced it when I initially offered to move in after viewing a flat in Croydon. But I had to cancel the move next day morning due to family issues. I had given them immediate notice so ...
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What agent could do to change your mind?
Must have refunded my money back after deducting expenses (if any)Attached Filesnbsp;
Comment on agent fees
Other normal agency charge around ‚£250-‚£250 but Choices will charge more than ‚£500 just to ripe you off.
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Apr 17,2015
Apr 17,2015
0
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The whole experience with the agency to date has been smooth, punctual, reliable and pleasant. Our agent, Esme Hinton, is informative, efficient, friendly and very professional.
My friend and I are at the beginning of our relationship with the agency and we hope to grow ...
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Comment on agent fees
Reasonable
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Apr 17,2015
Apr 17,2015
0
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We are at any early stage in a property purchase but Nicola has been exceptionally helpful in her approach. She attended the property viewing and has phoned or emailed on several occasions to provide an update on the progress of the purchase. She has also ...
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Apr 17,2015
Apr 17,2015
0
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Very great customer service , patient, calm and good at making sure your deposit is not wasted. Always ready to provide information and time to sort things out for referencing.
However the referencing system for Guarantors for tenants is too complicated something needs to be changed ...
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Comment on agent fees
Fees needs to be a bit moderate like 780 although is in a nice area.
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Apr 16,2015
Apr 16,2015
0
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Esme was very helpful with the transition from the previous agency to this one and very understanding with the whole situation. She is also friendly and easy to talk to....
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Apr 16,2015
Apr 16,2015
0
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Jennifer is a very enthusiastic young lady who has worked hard for us, she has answered all our questions professionally, if she's not been able to answer questions immediately she's gone to the landlord and come back to us as soon as she could....
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Apr 16,2015
Apr 16,2015
0
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I have recently moved into a property, and Louise done a great job and moved me into the property very quickly! I am so happy with the services and will recommend louise to any other people who are looking to rent! Choices were professional and ...
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Apr 15,2015
Apr 15,2015
0
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An excellent service, I spoke to Leah at Choices and she got me to go and view a property that day. I was not so keen on the area. However she persuaded me to go and look anyway. At the viewing I did really like ...
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Apr 15,2015
Apr 15,2015
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Stephen was very helpful and proactive during the process and made the whole experience as simple and stress free as possible....
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Apr 15,2015
Apr 15,2015
0
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Choices was recommended to me when I let my property for the first time. I had a bad experience with another Letting Agent and when Katie came to see me, it was a completely different experience. She was enthusiastic as well as obviously competent. I ...
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Apr 15,2015
Apr 15,2015
0
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Crawley Office, Staf: Holly Sibley
I am acting as a Guarantoor for Mr Elvan Zorlu for property 41 Titmus Drive. The service was very effecient, affect and very helpfull staff...
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Apr 14,2015
Apr 14,2015
0
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I have been looking to buy a property through Heather for quite a while, she is really the only agent that keeps regular contact with me and my husband. Thank you for your patience and for always arranging viewings with us, we are very greatful....
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Apr 14,2015
Apr 14,2015
0
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From phoning to put the house on the market to accepting an offer to buy the house I found the service provided polite and efficient. They took into account my feedback and requests and always delivered on meeting their commitments....
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Apr 14,2015
Apr 14,2015
2
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Rebecca has been very helpful with my property search and I've been kept him up to date throughout the process and i would recommend her to my friends...
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Apr 14,2015
Apr 14,2015
1
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Matthew has looked after 2 properties for me and I have been impressed with what he has done. Both properties have been let without any void for the last 3 years!...
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Apr 13,2015
Apr 13,2015
0
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Stephen was extremely knowledgeable, courteous and found a buyer very quickly for my property. I am very happy with the service he provided....
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Apr 13,2015
Apr 13,2015
0
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Excellent service from start to finish with a full completion and keys in 2 days
By far the most efficient and professional agent I have dealt with in 25 years ,
A real credit to your company
many thanks Holly ....
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Apr 13,2015
Apr 13,2015
0
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Being an elderly applicant I appreciated Jordan's patience. He was unruffled and professional when I viewed the property several times. He contacted the owner about my concerns and was able to answer my questions comprehensively....
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Comment on agent fees
A lot more than Andrews Estate Agents.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham
