Choices
4.7/5, 5329 reviews
97% recommended
97% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

 View all Reviews 5329
7th Oct 2024
reviewed by 'Alicia'
“We are deeply frustrated with the ongoing issues we have experienced since moving into the property managed by CHOICES. Despite ......”
21st Feb 2024
reviewed by 'Abigail'
“I would like to thank Nicole at Redhill Sales progression with the sale of the flat she kept us in ......”
2nd Nov 2023
reviewed by 'Martyn N'
“Ethan provided an excellent service keeping me updated throughout the sale of my property. I found him to be very ......”
20th Sep 2023
reviewed by 'Hartley'
“I have always feared Dentists & Estate Agents however since encountering Choices Caterham i now only fear Dentists😩This small team ......”
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
21st Oct 2022
reviewed by 'Andy Sab'
“Awful service avoid yourself a lot of stress I am a property owner and have used a lot of letting ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 95% £22,500 £2,500,000
Lettings 90% 87% £345 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1003 47 2883 101 382 4 654 2 229 24
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   126 to Rent   56
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Images & Videos
Choices Image 1
Choices Branches (view all 9)
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Tabatha first approached me because my house was on the ......”

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May 14,2015
Minithumbup
By: 'Taylor'
May 14,2015
0 people found
this helpful
Tabatha first approached me because my house was on the market with another agent and had been for some time. At first I assumed it was simply a marketing ploy to get me to put the house with Choices, but not only did she have ...
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Fee's were higher than the other agent, but the other agent did not do anything at all so was totally worth it.
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“I was very happy with Olivia service from start. She ......”

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May 14,2015
Minithumbup
By: 'A.Roy'
May 14,2015
0 people found
this helpful
I was very happy with Olivia service from start. She gave me lot of information and answer all questions that we have. She has made the process simple and easy to follow....
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OK
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“Her service was excellent. She helped me and my husband ......”

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May 14,2015
Minithumbup
By: 'Phoebe'
May 14,2015
0 people found
this helpful
Her service was excellent. She helped me and my husband to find the most affordable place that available on the day I contacted her. Had the viewing in the same day with full explanation on referencing process and other paper work. She has always been ...
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“Olivia was like no other agent. She was not pushing ......”

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May 14,2015
Minithumbup
By: 'A_Chure'
May 14,2015
0 people found
this helpful
Olivia was like no other agent. She was not pushing or pressuring when I was searching for a property to rent. People like Olivia give Estate Agents a good name; she was polite, friendly and compassionate and went to her best efforts to find me ...
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good
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“Excellent. Very friendly and helpful going through all the options ......”

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May 14,2015
Minithumbup
By: 'DG'
May 14,2015
0 people found
this helpful
Excellent. Very friendly and helpful going through all the options and details. Would definitely recommend them. Might be using them later to rent out my new property as well....
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“The Choices Team are absolutely fantastic. !st class customer service ......”

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May 14,2015
Minithumbup
By: 'Alice'
May 14,2015
0 people found
this helpful
The Choices Team are absolutely fantastic. !st class customer service and customer care. Phillipa Shultz is a lady i have been dealing with for over 2 years and in that time she has shown the highest professionals standards - often going way beyond! Thank you Philippa ...
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“Will has been extremely helpful and professional, from me moving ......”

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May 14,2015
Minithumbup
By: 'Yvie'
May 14,2015
0 people found
this helpful
Will has been extremely helpful and professional, from me moving into the flat two years ago.His service is always the same friendly, helpful and approachable. I had few issues when moving in and he dealt with it as quick as possible. After two years ...
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“Phillipa was excellent and very helpful throughout. She was persistent ......”

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May 13,2015
Minithumbup
By: 'Alex'
May 13,2015
0 people found
this helpful
Phillipa was excellent and very helpful throughout. She was persistent with communicating new properties to us and made every effort to meet our narrow criteria. The house she found us is stunning and we're very excited to move in. Probably the most noticeable thing about ...
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“I was very impressed with Lynsey. She was very approachable, ......”

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May 13,2015
Minithumbup
By: 'Jason'
May 13,2015
1 people found
this helpful
I was very impressed with Lynsey. She was very approachable, knowledgable and patient with us as we had lots of queries regarding our tenancy. We had plenty of time to view the property and she gave very clear advice with regard to teh tenency terms ...
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“Called me when new property was available for viewing. Very ......”

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May 13,2015
Minithumbup
By: 'Paul'
May 13,2015
0 people found
this helpful
Called me when new property was available for viewing. Very quick response. Links via emial to have a chance to see photos of properties. Professional. Accurate. Clear. Polite....
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“both very nice kind and helpfull people.both have gone ......”

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May 13,2015
Minithumbup
By: 'Robyn'
May 13,2015
1 people found
this helpful
both very nice kind and helpfull people.both have gone out of there way to try and find me a property to meet my individual needs....
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“Jayne has achieved more in two conversations than anyone else ......”

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May 13,2015
Minithumbup
By: 'Jayne'
May 13,2015
1 people found
this helpful
Jayne has achieved more in two conversations than anyone else at choices ever had in 15 yrs!!! She is a massive asset to your company '...
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“I am a tenant and have been for 5 years now, ......”

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May 12,2015
Minithumbup
Staff profile picture
Nicola
By: 'Joanne'
May 12,2015
0 people found
this helpful
I am a tenant and have been for 5 years now, have found caterham branch to be very helpful and have always sorted out issues that I have had! They have been friendly and understanding to my needs! I have found Chester to be very helpful....
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“Sasha is currently dealing with our property purchase - she ......”

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May 12,2015
Minithumbup
By: 'Sam'
May 12,2015
0 people found
this helpful
Sasha is currently dealing with our property purchase - she has been prompt with communication for a property needing a quick sale....
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“I was satisfied with the way choices felt with my ......”

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May 12,2015
Minithumbup
By: 'asnita'
May 12,2015
1 people found
this helpful
I was satisfied with the way choices felt with my property. They were prompt in their evaluation and were able to give us feedback on improvement that were needed. The house was put on the website promptly and they are always touch with us with ...
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“Tom has been most helpful, he gets the idea of ......”

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May 12,2015
Minithumbup
By: 'of'
May 12,2015
1 people found
this helpful
Tom has been most helpful, he gets the idea of which property I am looking for constantly updating me every week , i like Tom's approach not to pushy but understanding...
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“Really friendly, helpful and immediate response to request for a ......”

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May 12,2015
Minithumbup
By: 'sarah'
May 12,2015
0 people found
this helpful
Really friendly, helpful and immediate response to request for a new let. Thank you!...
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“I viewed one property with Rebecca which was unfortunately unsuitable ......”

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May 12,2015
Minithumbup
By: 'Rebecca'
May 12,2015
3 people found
this helpful
I viewed one property with Rebecca which was unfortunately unsuitable and I felt needed a lot of work before letting it out. The Tenant was still in the property and had a lot of questions for Rebecca which made the viewing quite awkward for her ...
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“Asheley is a nice person and a very good professional. ......”

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May 11,2015
Minithumbup
By: 'No'
May 11,2015
0 people found
this helpful
Asheley is a nice person and a very good professional. She did a very good service, and was always supporting all requests....
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“Jamie was very helpful from the beginning in finding us ......”

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May 11,2015
Minithumbup
By: 'CFuller'
May 11,2015
1 people found
this helpful
Jamie was very helpful from the beginning in finding us somewhere to live, and he was more than happy to go out of his way to meet us for viewings at times that suited us. I have also been kept up to date on progress ...
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“i recently used choices' services to rent a place. The ......”

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May 11,2015
Minithumbup
By: 'Adja'
May 11,2015
0 people found
this helpful
i recently used choices' services to rent a place. The overall service was good, the whole team was really nice, and helpful, but the agent i dealt with was excellent. The process was slow, because of all the documents to provide, but Danny assisted me ...
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“we are recommending sasha bravery .The reason is while we ......”

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May 10,2015
Minithumbup
By: 'Aneesh'
May 10,2015
0 people found
this helpful
we are recommending sasha bravery .The reason is while we contact a lot of estate agents none of them wereintrested to help us to find a good property to rent sasha did to so well we wish her all the best....
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“Jordan was very thorough in his presentation of the prooerty, ......”

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May 10,2015
Minithumbup
By: 'Nabeel'
May 10,2015
0 people found
this helpful
Jordan was very thorough in his presentation of the prooerty, and answered to my worries about the property, and also will help me in the future if I do require any assistance....
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“Chester was a delight to deal with, he was very ......”

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May 10,2015
Minithumbup
By: 'patrick'
May 10,2015
0 people found
this helpful
Chester was a delight to deal with, he was very informative always keeping me up to date on the progress of the move. He was always happy to answer any questions I had about the house or the moving process. He even called us the ...
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“Ashley was very helpful with finding us a property that ......”

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May 10,2015
Minithumbup
By: 'Heather'
May 10,2015
0 people found
this helpful
Ashley was very helpful with finding us a property that allows pets and helping resolve the problems that we have had with the property so far very friendly happy girl...
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“GUYS ARE GREAT!VERY PROFESSIONALS HELP ME TO FIND THE ......”

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May 10,2015
Minithumbup
By: 'Marcello'
May 10,2015
2 people found
this helpful
GUYS ARE GREAT! VERY PROFESSIONALS HELP ME TO FIND THE RIGHT PROPERTY FOR ME! Thanks Rebbeca, and Tom! Marcello Marcora...
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“Chester has a very calm and professional approach. He is ......”

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May 09,2015
Minithumbup
By: 'Chester'
May 09,2015
0 people found
this helpful
Chester has a very calm and professional approach. He is always willing to support our needs and requests. He follows up thoroughly to complete all the work and obtaining all documents on time. He is approachable and honest with great communicative skills....
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“Olivia has been fantastic in helping me find property to ......”

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May 08,2015
Minithumbup
By: 'Eduardo'
May 08,2015
0 people found
this helpful
Olivia has been fantastic in helping me find property to rent. I will return to Olivia should I need to find another property to rent again. Thank you for your help and I could not be happier with the service....
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Good
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“We was very pleasently greeted by your agent Jordan by ......”

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May 08,2015
Minithumbup
By: 'mary'
May 08,2015
0 people found
this helpful
We was very pleasently greeted by your agent Jordan by a nice smile and a good handshake. Jordan is a very nice ariculate young man, who obviously enjoys his job. Jordan was very well dressed, polite and gracious. He was well informed of the local ...
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“Jordan has been fantastic to deal with for our rental ......”

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May 08,2015
Minithumbup
By: 'Sianne'
May 08,2015
0 people found
this helpful
Jordan has been fantastic to deal with for our rental agreement. He was efficient and pleasant in helping us find the property that met our family needs. A big thank you to him and Choices. Sianne...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

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