97% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ...
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Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.
Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Latest Reviews
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7th Oct 2024
reviewed by 'Alicia'
21st Feb 2024
reviewed by 'Abigail'
2nd Nov 2023
reviewed by 'Martyn N'
20th Sep 2023
reviewed by 'Hartley'
14th Jan 2023
reviewed by 'Mohibur'
21st Oct 2022
reviewed by 'Andy Sab'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 95% | £22,500 | £2,500,000 |
| Lettings | 90% | 87% | £345 | £3,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1003 | 47 | 2883 | 101 | 382 | 4 | 654 | 2 | 229 | 24 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 21,2015
May 21,2015
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esme was really kind and professional. i rent a room in canada water and i received all information i needed. she was always available to answer my doubts....
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May 20,2015
May 20,2015
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Nicola has been enormously helpful in selling our btl property. Her knowledge of the market is exemplary and we have relied on her to advise us on the best price to market the property, which we achieved within a week of listing. She is always ...
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Comment on agent fees
Their valuation was spot on - we thought it was a "vanity" price for the flat and it would never sell at that price - so we agreed a progressive fee % ie they got more fees for a higher priced sale.
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May 19,2015
May 19,2015
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A great company to deal with they provide a high class service, Sasha was very helpful I would buy from choices again!...
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May 19,2015
May 19,2015
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We have been searching for a property for a buy to let so we're not in a rush to buy as wanted the right place. Sasha has been proactive and attentive to our requirements and was in constant communication regarding relevant properties. Her customer service ...
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May 19,2015
May 19,2015
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Esme was great to deal with, very friendly and helpful. She was patient with my many queries and always got back to me....
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May 19,2015
May 19,2015
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Chris was very friendly and helpful. He rang me back on the day and time that we had arranged, to discuss proposed property matters further. He had a professional manner and was clear and concise....
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May 19,2015
May 19,2015
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My experience with Larry was one of the best. I was a little skeptical at first but everything went super. helped as he knew it is better for us. Thanks Larry for everything. Hope the best....
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May 19,2015
May 19,2015
1
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The process had its ups and downs but it went very well thanks to the help of Jamie. his ability to help this procedure go as smoothly as could have, is to his credit. Great service, would use again!...
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May 19,2015
May 19,2015
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Service was good end to end. Initial meeting was thorough with good research into the market price. Asking price was well thought through. Choices also conducted all viewings, gathered feedback and passed this on. Listing to first offer was 4 days....
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May 19,2015
May 19,2015
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Nicolla is very professional and has tried her best to support us. She tries to be approachable even with her tight schedules. She is a good listener too. This is the first time we are using choices and the experience is pleasant only bcause of ...
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May 18,2015
May 18,2015
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perfect company after being in the room less than 30 seconds could tell i wanted it and angent made sure would get it would use them again if need be...
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May 18,2015
May 18,2015
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I was very pleased with the service provided by Matthew. He's very attentive and is always available to help. The first house he showed us, was that we choose.
I recommend Choices's services to everyone.
Thank you so much. :-)...
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May 18,2015
May 18,2015
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This is going to be the first time I have ever had to rent and Helen explained everthing to me and gave me all the relevent cost breakdowns, very easy to deal with and very friendly I will be using her again if I ever ...
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May 18,2015
May 18,2015
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I am writing to say that Katie has handled the eviction process in a timely and efficient manner. Her communication and update of progress has been excellent. I was pleased that she kept in touch at each stage of the process....
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Comment on agent fees
Reasonable
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May 18,2015
May 18,2015
2
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I was very pleased with the service provided by Matthew at Choices. He saw me at short notice when necessary and was always courteous and professional. He went beyond the call of duty to ensure that I was updated with the results of the viewings ...
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May 16,2015
May 16,2015
1
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Thanks so much for all your help! Choices helped us to find a wonderful flat in the exact right location, were very friendly and gave us a lot of time to make sure the place was right for us. All details were sent to us ...
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Comment on agent fees
These were very reasonable.
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May 15,2015
May 15,2015
0
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Due to my Landlord selling the property I was currently renting I had no choice but to try and find another property. I expected the process to be extremely stressful due to having 2 children and needing to be close to their primary school. I was ...
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May 15,2015
May 15,2015
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I currently rent out 3 properties through Choices and if I am honest had seen the Redhill service go downhill following staff change. However Helen made contact with me and assured me that she was now running the branch and that I would see an improvement. ...
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Comment on agent fees
I do find that Choices whack on the fees as the tenancy progresses and it is difficult to back-track
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May 15,2015
May 15,2015
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Michael Harris was very helpful
He would make sure he email as soon as a property became vacant and was on the market for rental
Always sent me updates
When we arrive at the property Michael would show us around the flat step by step ...
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May 15,2015
May 15,2015
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From day one from making appointments to view my property to the last day of finding the right tenants for my property overall happy with the teams work...
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May 15,2015
May 15,2015
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Ashley was very helpful and kept us informed throughout the renting process. any problem that we have had Ashley has wielded hard to resolve....
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May 15,2015
May 15,2015
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Really friendly and pleasant meetings. The staff were helpful in helping us find the property and arranging a prompt viewing. The process of renting the property was swift and easy with the help of choices. My partner and I are happy with the service we ...
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May 15,2015
May 15,2015
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Choices took a very pro-active approach in letting my property. I was impressed by their tenacity, diligence and positive attitude. They were able to find excellent tenants at relatively short notice at appropriate rent. All in all a very good service....
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Comment on agent fees
Fees were higher than I was hoping, and it is confusing that they do not quote fees including VAT, however overall not unreasonable for the service.
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May 15,2015
May 15,2015
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Fantastic service, I was extremely impressed with Esme. She made sure she fully understood my needs and requirements and quickly took me to a suitable property. Once i decided i wanted to move forward she was able to ensure i secured the property by helping ...
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May 15,2015
May 15,2015
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Sasha has been really helpful in finding us a property, she is very polite, helpful and gets back to any questions or queries efficiently. Lovely girl and I thank her deeply....
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Comment on agent fees
Fees are fair.
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May 15,2015
May 15,2015
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Katie gave me the best service i could ever ask for.she was very helpful.
she made me feel at home the very day in walked into the office. will always recommend choice to my friends....
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Comment on agent fees
it was okey
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May 15,2015
May 15,2015
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Sasha has been very good with a great sense of humour. I applied for a flat in which the tenant change her mind at the very last minute when I have signed part tenancy. I was stressed amd annoyed.The following day the tenant changed ...
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May 14,2015
May 14,2015
1
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Tabatha has dealt with the letting of my property very well. This was my first time renting a property so I was a little naive but she has helped me through the whole process and made it feel extremely simple. I would use again and ...
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May 14,2015
May 14,2015
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Choices were recommended to me by a good friend who has also had a very good experience. I was very impressed straight away because they had a very suitable home for me to go and view and I really felt that they had listened to ...
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May 14,2015
May 14,2015
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Choices found me and my partner a property that suited all of our requirements within the first week of us looking. we initially dealt with Olivia who recommended the property to us and invited us a long for a viewing. She was very clear with ...
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Comment on agent fees
No complaints.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham
