Choices
4.7/5, 5329 reviews
97% recommended
97% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

 View all Reviews 5329
7th Oct 2024
reviewed by 'Alicia'
“We are deeply frustrated with the ongoing issues we have experienced since moving into the property managed by CHOICES. Despite ......”
21st Feb 2024
reviewed by 'Abigail'
“I would like to thank Nicole at Redhill Sales progression with the sale of the flat she kept us in ......”
2nd Nov 2023
reviewed by 'Martyn N'
“Ethan provided an excellent service keeping me updated throughout the sale of my property. I found him to be very ......”
20th Sep 2023
reviewed by 'Hartley'
“I have always feared Dentists & Estate Agents however since encountering Choices Caterham i now only fear Dentists😩This small team ......”
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
21st Oct 2022
reviewed by 'Andy Sab'
“Awful service avoid yourself a lot of stress I am a property owner and have used a lot of letting ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 95% £22,500 £2,500,000
Lettings 90% 87% £345 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1003 47 2883 101 382 4 654 2 229 24
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   126 to Rent   56
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Images & Videos
Choices Image 1
Choices Branches (view all 9)
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Due to my recent change in circumstances I found myself ......”

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Jun 16,2015
Minithumbup
By: 'JessicaA'
Jun 16,2015
0 people found
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Due to my recent change in circumstances I found myself looking for alternative accommodation. I wanted a fresh start and something which I can call home for the next few years. Olivia helped me to find a property which was ideal for me. She also ...
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“Phillipa is a credit to her office - she has ......”

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Jun 16,2015
Minithumbup
By: 'Jeanne'
Jun 16,2015
0 people found
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Phillipa is a credit to her office - she has always been quick to respond and efficient, and has also developed a relationship with us at Pathways that has allowed her to be responsive and flexible when we have asked for this, something that we ...
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“Well, where should I start this. At the end we ......”

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Jun 16,2015
Minithumbup
By: 'Miklos'
Jun 16,2015
0 people found
this helpful
Well, where should I start this. At the end we didn't make any businesses with them but I have to say the service level what they provide and how convenient they provide was great. I registered myself with them because their office didn't have any ...
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“When I visited choices Helen was very informative. She is ......”

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Jun 14,2015
Minithumbup
Staff profile picture
Helen
By: 'Francis'
Jun 14,2015
1 people found
this helpful
When I visited choices Helen was very informative. She is very attentive to detail and an active listener. She also clearly guided me on best type of tenants and equally quiver on market rates for the property as I had a tenant who had spent ...
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“I have had a very positive experience in buying a 2 ......”

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Jun 14,2015
Minithumbup
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Nicola
By: 'Minal'
Jun 14,2015
0 people found
this helpful
I have had a very positive experience in buying a 2 bedroom flat from the Caterham Branch. I was offered a viewing on an available flat the next day following my visit to the branch. I was able to secure the flat within 3 days - quite ...
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Not applicable
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“Change of tenant. Very good & efficient handling of selection of ......”

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Jun 14,2015
Minithumbup
By: 'JR'
Jun 14,2015
0 people found
this helpful
Change of tenant. Very good & efficient handling of selection of new tenent. All changeover details & paperwork deltwith in an excellent manner by Lynsay. In addition I met the staff in the office three times & each time was a friendly & enjoyable experience. Best regards....
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Comment on agent fees
Staff have advised me that fees will now & in future be based on 8% per year as origionally agreed.
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“I couldn't ask for a better agent than Choices. They ......”

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Jun 13,2015
Minithumbup
By: 'C-Davis'
Jun 13,2015
0 people found
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I couldn't ask for a better agent than Choices. They have helped me tremendously from day 1 to find a property and now I have. I can't thank Olivia and the team enough for being so proactive in my search....
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“I had contacted a local agent in Brighton, but not ......”

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Jun 12,2015
Minithumbup
By: 'Felix'
Jun 12,2015
0 people found
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I had contacted a local agent in Brighton, but not a lot was happening with them to get the flat on the market. Stuart identified this opportunity, cold called me, was polite, efficient and focused, and within two days had found appropriate tenants. This is ...
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“Nicola McDonald has been very helpful and conscientious with my ......”

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Jun 12,2015
Minithumbup
Staff profile picture
Nicola
By: 'AC'
Jun 12,2015
0 people found
this helpful
Nicola McDonald has been very helpful and conscientious with my property purchase arranged through the Choices Caterham Office. She has answered all my queries very efficiently. Service excellent....
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“Jason had assited us in the viewing and to every ......”

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Jun 12,2015
Minithumbup
Staff profile picture
Helen
By: 'Susan'
Jun 12,2015
0 people found
this helpful
Jason had assited us in the viewing and to every requirements needed until the completion to the actual receiving of the keys. Jason is friendly and helpful...
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“In my view Zoe is a excellent add on to ......”

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Jun 12,2015
Minithumbup
By: 'Raj'
Jun 12,2015
0 people found
this helpful
In my view Zoe is a excellent add on to the staff at Choices Croydon. Friendly approachable and with good communication skills its been a pleasure so far....
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“Very helpful and friendly. Was a great asset to the ......”

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Jun 12,2015
Minithumbup
By: 'Kyle'
Jun 12,2015
0 people found
this helpful
Very helpful and friendly. Was a great asset to the team! Thank you Sasha! Will be ringing me her if I need any more help or advice....
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“We have been very impressed with the service we have ......”

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Jun 12,2015
Minithumbup
By: 'J'
Jun 12,2015
0 people found
this helpful
We have been very impressed with the service we have received so far from choices and our agent Sasha. She has been extremely helpful with any questions or queries we have had and she has been great at helping us find the ideal property....
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“I have spoken to Sasha on quite a few times ......”

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Jun 12,2015
Minithumbup
By: 'Catalin'
Jun 12,2015
0 people found
this helpful
I have spoken to Sasha on quite a few times now and she has always been very polite and helpful. She is very knowledgeable of the properties and is always there. She is able to clearly discuss what everything means and what is needed. Thank ...
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Comment on agent fees
Very reasonable
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“The Agent was helpful. I was looking for a property ......”

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Jun 12,2015
Minithumbup
By: 'Mansoor'
Jun 12,2015
1 people found
this helpful
The Agent was helpful. I was looking for a property which meets my requirement and the agent sorted it out for me in an excellent way....
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“Darren is very professional in his approach and manner. He ......”

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Jun 12,2015
Minithumbup
By: 'Jenny'
Jun 12,2015
0 people found
this helpful
Darren is very professional in his approach and manner. He is a credit to Choices and has delivered a service to me that I haven't had in a long time. I will definitely be working with Darren Broom again in the very near future....
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“Myself and my friend had been looking for a suitable ......”

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Jun 12,2015
Minithumbup
By: 'Jessica'
Jun 12,2015
3 people found
this helpful
Myself and my friend had been looking for a suitable apartment/flat to rent within Horley due to both working at Gatwick Airport. After viewing several properties with other letting agencies, we still had not found a property which best suited our needs, after seeing ...
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“Rebecca is a very friendly and enthusiastic lettings negotiator, she ......”

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Jun 12,2015
Minithumbup
By: 'Seeta'
Jun 12,2015
2 people found
this helpful
Rebecca is a very friendly and enthusiastic lettings negotiator, she showed us a appartment and we wasn't keen on that place. Without asking if there was any other properties available she suggested another property that she thought we would like. She showed us this other ...
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“Just starting out my journey with Choices but so far ......”

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Jun 11,2015
Minithumbup
By: 'Lisa'
Jun 11,2015
0 people found
this helpful
Just starting out my journey with Choices but so far so good. Matthew has been very helpful and is constantly keeping me updated on what's going on with my application....
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“Will is a lovely guy who helped me find a ......”

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Jun 11,2015
Minithumbup
By: 'Angela'
Jun 11,2015
0 people found
this helpful
Will is a lovely guy who helped me find a nice 1 bed to rent out. He has been very helpful to me and my partner. Always frjendly on the phone and face to face....
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“Will has been very helpful regarding my search for a ......”

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Jun 11,2015
Minithumbup
By: 'Andrew'
Jun 11,2015
0 people found
this helpful
Will has been very helpful regarding my search for a place to rent. He was very helpful from the moment i spoke to him via the phone. He was a pleasure to meet, during the viewing and been excellent there after. The move in was ...
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“Sasha was very helpful and polite , awnsering all questions i ......”

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Jun 11,2015
Minithumbup
By: 'claudia'
Jun 11,2015
0 people found
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Sasha was very helpful and polite , awnsering all questions i asked her about the property she seems very hardworking and is always there if i need help thankyou sasha for your help...
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“Sasha was extremely helpful in helping us with our property ......”

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Jun 11,2015
Minithumbup
By: 'Justyna'
Jun 11,2015
0 people found
this helpful
Sasha was extremely helpful in helping us with our property search. She constantly updates me with new properties. She is a lovely girl and is very good at her job....
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Comment on agent fees
Fair
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“To choices ZoƒÂ« has been great during my property search. ......”

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Jun 11,2015
Minithumbup
By: 'Lambo'
Jun 11,2015
0 people found
this helpful
To choices ZoƒÂ« has been great during my property search. id previously been shown some right dumps with other agents in the area I think even the cockroaches couldn't stand it so upped and left it was so bad. She is a great listener and ...
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“I wanted to write a review to let people know ......”

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Jun 11,2015
Minithumbup
By: 'Mrs'
Jun 11,2015
0 people found
this helpful
I wanted to write a review to let people know how wonderful choices have been aidan and Reece has been more than helpful as we have been looking for a property. They have gone beyond and above to help us and have been totally professional ...
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“I am currently looking for a property through Choices. Olivia ......”

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Jun 11,2015
Minithumbup
By: 'DOlubo'
Jun 11,2015
0 people found
this helpful
I am currently looking for a property through Choices. Olivia constantly updates me with new properties and ask me if I find anywhere yet. She is sweet lovely girl and Choices are very lucky to have her as part of their agency. I will continue ...
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Comment on agent fees
Yes it is okay.
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“I thought that finding a property was going to be ......”

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Jun 11,2015
Minithumbup
By: 'Irvin'
Jun 11,2015
0 people found
this helpful
I thought that finding a property was going to be a nightmare. However, Choices helped me to fund the perfect property within days. Olivia was my main point of contact and she regularly kept me up to date with new properties and understood just what ...
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“Sasha has dealt with me for about a year now ......”

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Jun 11,2015
Minithumbup
By: 'Joe'
Jun 11,2015
0 people found
this helpful
Sasha has dealt with me for about a year now and she is the most supportive agent in all aspects she's cares and understands what I need and for that I want to post a review to thank her!!...
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“Tabatha helped to find a tenant for my mine and ......”

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Jun 11,2015
Minithumbup
By: 'Mark'
Jun 11,2015
0 people found
this helpful
Tabatha helped to find a tenant for my mine and my wives rental property in Coulsdon. She is very good and certainly worth recommending to people as she will get the job done in fast but yet professional manor....
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“Tabatha has been outstanding in assisting me and my husband ......”

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Jun 11,2015
Minithumbup
By: 'Molly'
Jun 11,2015
0 people found
this helpful
Tabatha has been outstanding in assisting me and my husband to find a new tenant for our property. She is honest regarding all feedback meaning that this helped us make any changes that were required. We now have the tenants we wanted lined up to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

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